Orion Telescope Is Gone - Now What?

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Astronomy Garage with Reflactor

Astronomy Garage with Reflactor

Күн бұрын

According to Sky & Telescope, Orion ceased operations on July 9th, 2024. Unfortunately, this left a lot of people in the lurch. Customers whose expensive telescopes were there for servicing have not been able to get any updates or replies. In this video I try to discuss the potential repercussions.
LINKS MENTIONED IN THE VIDEO:
The Sky & Telescope Report That Told The World About The Closure:
skyandtelescop...
Orion Headquarters Real Estate Listing:
www.loopnet.co...
GoTo Firmware Updates (Internet Archive Source):
web.archive.org...
Meade electronic telescope owners: The ultimate repair instructions website:
www.weasner.com...
BINOVIEWER VIDEO:
• Binoviewers Make The M...
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Audiobook: amzn.to/3WhhXOw
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Questions discussed in this video:
1) Is #Orion closed?
2) Is #Meade closed?
3) Did Orion go bankrupt?
4) What happened to #Coronado?
KZbin Community Guideline Notes:
1) This video strictly complies with the KZbin Community Guidelines and Terms of Service.
2) All products shown were purchased by me with my own money. There were no paid endorsements.
3) This video does not contain any controversial subjects, children, offensive material or language.

Пікірлер: 1 200
@nickdonofrio4425
@nickdonofrio4425 4 ай бұрын
I worked there in the late 1990's. Tim Geisler, the former owner who started the company out of his garage, was a great employer who treated his employees very well. The crew of people I worked with were some of the best people I've ever worked with, a lot of good memories. One of the best jobs I've ever had.
@maj.d.sasterhikes9884
@maj.d.sasterhikes9884 4 ай бұрын
Hey There Nick. It's Max from Sales. Nice to see you're still around.
@pacnik77
@pacnik77 4 ай бұрын
of course its been a while Nick ,,dont remember you , There mostly in the West Marine days once they moved to Watsonville I was only working partime driving the Van to SF and Cupertino I worked with Ken and Steve Peters designing the bags fro the truss Dobs
@pacnik77
@pacnik77 4 ай бұрын
Steve White, Les Larson ,Spike , etc probably moved on in the late 90s
@nickdonofrio4425
@nickdonofrio4425 4 ай бұрын
I worked in the call center, when I first started there spike was my supervisor and Steve white was tech support along with Eric k.and Jack D. Eric took over after spike left. Cory S. Arch O. We're in repairs. Max, Mike ricci, Dana, and rod Knowles were all in sales. Cindy k. Was administration and back up on calls when it got really busy. Tim was still owner and his wife worked there p.t in accounting.Dave thomas was in dealer sales. I forgot some of my coworkers names but they were all great. I think I was there about three years. Got to go to RTMC in Big Bear one year......great time.
@pacnik77
@pacnik77 4 ай бұрын
@@nickdonofrio4425 yeah Eric K and I were both hired at the same time 1990 spring I think ,, Spike a little later we all worked the phones .. then I went downstairs did returns and delt with venders / issues with products etc.and Les and I and Spike would go to Giants games after work , one Warriors game. . I talked to Eric a while back as far as I know hes still at Celestron.
@dr.russ_nutritional_psychology
@dr.russ_nutritional_psychology 5 ай бұрын
I was a Meade dealer a number of years ago and found that I could never count on shipments being on time - ever. I eventually closed that business, sold the last two Meade telescopes I had purchased for myself, and then switched to Celestron. On another note, I made a couple of small purchases from Orion last year and was considering getting a small reflector to complement my ED refractor - thank goodness I decided against buying an Orion. Still, it's sad to see them go.
@judd_s5643
@judd_s5643 5 ай бұрын
Unrelated to astronomy (I do own a Meade Lx90ACF ). I was preparing to write a $26,000 check to a reputable mfg of experimental aircraft kit. I delayed the order 1 week do to work commitments and during that week the company went bankrupt! I had been in conversation with the factory the whole time, no one had any idea of the pending bankruptcy. I dodged a major bullet with that one.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
You really did dodge trouble on that one! I happen to be very familiar with that industry (I've been to Oshkosh several times). Sudden bankruptcies seem to be a commonplace in the experimental aviation world. So many people have lost their deposits (or worse).
@MuzixMaker
@MuzixMaker 5 ай бұрын
I believe Vans has dug themselves out to an extent.
@vincei4252
@vincei4252 5 ай бұрын
I was considering writing a cheque for $45K when RC Optical Systems went bust. They had sent me a quote and a couple weeks later they were gone. That would have been one of the most expensive mistakes I ever made.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
@@vincei4252 That sends shivers down my spine. Wow.
@vincei4252
@vincei4252 5 ай бұрын
@@AstronomyGarage I just looked through my email and for posterity's sake here are the prices. They are eye watering for sure. Hi Vince, Here is the pricing for the 16RC Telescopes ... $41,600 16RC f8.4 AstroSitall Truss $44,000 16RC f8.4 AstroSitall Tube $45,500 16RC f9 ION Milled Truss $47,800 16RC f9 ION Milled Tube You should also consider accessories like the TIM $2,450, PIR $2950, FF/C $2650 and spacer set $375. Just noticed you also wanted a price on the robotic Primary dust cover for the 16RC - $8500. Let me know which telescope you would like a formal quote on and I can put it all together. ---- I'd bought a smaller telescope from them some 10 years prior that I still own. I even got to try out prototypes of some of Brad's gear and give my feedback. The only permanence in life is change. Not necessarily for good.
@martron587
@martron587 5 ай бұрын
I have an XX14G that had defective encoders. It cost me $345 to ship the two parts that have the encoders in it from Las Vegas, back to them as the encoders weren't working properly. This was in June. I decided that I could drive to Watsonville to pick up the telescope on July 26. The manager told me it would be $200 to fix it as the telescope was 3 years old. I had been calling them since day one to report the problem. When I got there they were very nice and told me that they would load the parts into my Prius. It turns out that they gave me a whole brand new package that included all wiring and base, and sides. The telescope now works fine. I now have an extra front and side plus extra hardware. Looks like I got there just in time.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Did you mean June 26th or July 26th? The reports are that everybody was let go on July 9th. Congrats in beating the odds and getting a working unit from the service folks!
@margaretkenny3416
@margaretkenny3416 5 ай бұрын
Thanks for the Orion Video! We have 12 Orion telescopes in our Club and always encouraged people new to Astronomy to buy their first Telescope from Orion like the 4.5" Star Blast. Getting their catalog (before online sales) was once the highlight of my day. Add another great thing that I will no longer get enjoyment from. 1. Drive-in movies 2. Record Stores 3. Radio Shacks 4. Electrictronics/Hi Fi Stores and now 5. Orion Telescopes! Now all my KZbin videos on Beginning Astronomy as a hobby are outdated. Kim Kenny-Crewe Observatory and Astronomy Club.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
The 4.5" Starblast is still a great starter telescope if you can find a used one.
@grantmartin1852
@grantmartin1852 5 ай бұрын
@@AstronomyGarage Same with Edmunds' AstroScan!
@goldni4429
@goldni4429 3 ай бұрын
Same here with me on the catalogs,I was a young teen in the late 90's and getting one of their catalogs in the mail was like a mini Christmas! I learned a lot from those glossy pages! So sad thir gone.
@Artist_Kevin
@Artist_Kevin 2 ай бұрын
Hopefully, another company will buy the Rights to Orions product line and will continue.
@xotbot3317
@xotbot3317 7 күн бұрын
That's my first telescope! I wanted to get a mount for my telescope yet they're gone!!!
@franceslarina5508
@franceslarina5508 4 ай бұрын
It should be mentioned that at the root of this rot is...a private equity company. They borrow money to buy a company, extract anything of value for their own investors, load up the company with debt which is also extracted for the private equity company's investors, operations are cut to the bone and beyond, and then...the purchased company just goes belly up. The private equity is then considered "successful" and touted for its returns for its investors. It then moves on to buy another company. This could all be prevented by voting in politicians who will regulate industries like private equity.
@jamesnasium4035
@jamesnasium4035 4 ай бұрын
What relevance is your little anti-capitalist story to this situation? Orion sold Chinese-made telescopes, made by Sunny. (Orion never made its own telescopes.) Then Sunny, a Chinese company (you know China, the communist country?), bought Meade and stopped selling telescopes to Orion. Then Orion sued Sunny. So explain to me how this has anything to do with the big bad capitalists from Wall Street who ruin everything?
@davidg3944
@davidg3944 4 ай бұрын
Literal parasites, but they'll claim they're merely "exploiting market inefficiencies". Perhaps they should experience inefficiencies in, oh, digestion and respiration...
@davepowder4020
@davepowder4020 4 ай бұрын
Are you a communist???? I joke, I joke, but you might get that kind of response from some when you question under-regulated capitalism. Under-regulated capitalism, with private equity groups and the like, can actually shut down entire national economies. There really does need to be better regulation, and it needs to be explained and shown why, using these slash-and-grab private equity companies as examples.
@SeeLasSee
@SeeLasSee 4 ай бұрын
Major democratic donors they are to the new party of big business.
@davidg3944
@davidg3944 4 ай бұрын
@@SeeLasSee They're in the pockets of lobbyists and BB far more than I'd like, but compared to the actual "bought and paid for" R's?? Hah...
@Lwege
@Lwege 5 ай бұрын
Yes, shut down. I was the sales manager at Meade & Coronado. I retired May 7th. Unfortunately the owner is difficult to contact. Assets are being sold.
@IXTJ
@IXTJ 5 ай бұрын
Hopefully someone will buy the Coronado IP, would be a huge loss if it just vanishes.
@sandragayle7866
@sandragayle7866 5 ай бұрын
What about the software for Meade LPI -G camera and Guider? Will I still be able to use it? Because there will be No updates for it.
@msromike123
@msromike123 5 ай бұрын
@@sandragayle7866 Well hopefully it is not cloud based and does not require phoning home to be authorized. Other than that, if it works now, you should be good.
@MsGorteck
@MsGorteck 5 ай бұрын
Did your retirement disappear?
@DrewNorthup
@DrewNorthup 4 ай бұрын
​@@MsGorteck He's probably not able to answer your question.
@Hilmi12
@Hilmi12 5 ай бұрын
As the operator of a small astronomy shop in the middle east I can tell you that after the short lived spike in sales during covid things have been going downhill. Further more our suppliers in China now compete with us directly and offer free shipping worldwide as well as local Chinese shops selling globally at domestic Chinese prices, these can be as much as 30% lower than advertised global prices. The manufacturers have not been able to clamp down on these sellers. How can I compete on selling a mount if a customer can buy it for several hundred dollars less even after shipping?
@tedwalford7615
@tedwalford7615 5 ай бұрын
That's highly unethical of China! And it's likely against contract terms as well. It would take economic pressure by the U.S. to stop that kind of behavior, but that's unlikely to come from the current administration.
@MrGp3po
@MrGp3po 5 ай бұрын
@@tedwalford7615 I'm thinking ethical China is a bit of an oxymoron.
@OGParzoval
@OGParzoval 5 ай бұрын
@@tedwalford7615it’s congress that’s controls tarriffs and OP is in the Middle East. His government is responsible not ours.
@Mr.Thermistor7228
@Mr.Thermistor7228 5 ай бұрын
​@@tedwalford7615 why would china care about being ethical? They are in it for the money and taking advantage of it. Any company on Earth would do the same.
@ljubomirculibrk4097
@ljubomirculibrk4097 5 ай бұрын
A bit of a reality check, do you haw eney idea how meney sanctions and restrictions US imposed on China?​@@tedwalford7615
@RadiantHeartCoaching
@RadiantHeartCoaching 4 ай бұрын
Sorry to hear this, I was the designer of the 10" Classic Dobsonian and XT 4.5 telescopes. It was very gratifying to see the 10 inch used by public observatories such as the Visitor Center on Mauna Kea and at Chabot College. Sorry for the staff. The bigger puzzle is what happened to Meade.
@AstronomyGarage
@AstronomyGarage 4 ай бұрын
Wow! Sir, I have owned THREE of your telescopes (Orion 10" Dobs). They were wonderful telescopes. I restored one earlier this year. Of all the telescopes I've had the 10" Dobs seem to have had the best mirrors. It looks like Meade was a victim of Orion's demise unfortunately. Orion (it's owner actually) bought Meade and when it went down, I guess they all went down. Feel free to email me at: JJDreese @ yahoo . com (without the spaces).
@gsmith4295
@gsmith4295 4 ай бұрын
I have an Orion 10" classic Dobsonian... so thanks for your design
@darrylgaston7009
@darrylgaston7009 4 ай бұрын
I still have my 10" Dobsonian also and will be using it tonight as the skies are suppose to be mostly clear! thanks for your design help.
@johnkieran7936
@johnkieran7936 4 ай бұрын
I bought a 10” dob because of one I used at Mauna Kea!
@jimpoop
@jimpoop 4 ай бұрын
I have an XT4.5 i use for little kids at outreach events. Its a phenomenal design. Thanks for making it happen.
@tim1398
@tim1398 3 ай бұрын
I once had a drycleaner go out of business with 5 of my sport coats inside... I never saw them again. It turns out there is short window where the bank may let you retrieve your items then it all goes to liquidation. Of course nobody will notify you. The bankruptcy laws should really be updated to force them to return property that does not belong to them. Years ago I worked for a company whos contract manufacturer was facing financial troubles. Our operations manager got wind of it, rented a U-Haul the next day and went there and demanded all our of inventory of parts (which we owned), much to the surprise of the people at the CM who mostly had no idea it was coming. Less than a week later the doors were padlocked, and any chance of retrieving our companies property (and thus avoiding bankruptcy of our company as well) would have been tied up in the courts for years.
@AstronomyGarage
@AstronomyGarage 3 ай бұрын
Wow! Sorry to hear about all the jackets getting stolen. :( I'm impressed that you and your employer were able to get all that equipment before the contract manufacturer went belly up. That was a close one! I've heard of this happening while somebody had their car in the shop to get repaired!
@billwalker9509
@billwalker9509 5 ай бұрын
Meade is indeed closed. All their U.S. dealer links are dead except a few who announced Meade's closure and are selling parts and used telescopes only.
@timmotel5804
@timmotel5804 5 ай бұрын
Sad Loss. Good Day to You. Sad things are happening these days in amateur and amateur+ astronomy. I've been a MEADE fan & buyer since 1995. Presently, I am using my second 10" LX200, this one is a GPS scope with enhanced optics. It's now 14 years old and still going strong. This is my third telescope and I bought them all from "OPT". A Great Store. They Are Missed. COVID not only killed people, but many many businesses also. A good presentation. Thank You
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
The crazy thing is that amateur astronomy blossomed big time during covid. Other companies like Celestron did great, but Orion fizzled. They made it through the pandemic and then closed. We had a local ice cream shop here (Texas) that we greatly supported to get through the pandemic - the whole community did whatever they could to help them. They survived the pandemic and then when their lease was up, the corporate landlord headquartered in Chicago doubled their rent and put them out of business. It remained empty for some time. Texas is no longer a cheap place to live.
@allanfifield8256
@allanfifield8256 5 ай бұрын
"COVID not only killed people, but many many businesses also." It was all so unnecessary.
@broncoguy4862
@broncoguy4862 4 ай бұрын
@@allanfifield8256 Yep. How many small businesses closed and how many people suffered due to Anthony Fauci's get-rich-quick scheme?
@jonathanr2830
@jonathanr2830 5 ай бұрын
People in business with the trusting public who would so callously harm any customer in what in any scenario would be considered "theft" or "fraud" do not earn or deserve "civility" in response. Of course, many lawyers and businessmen would disagree with that statement, but I put it out there with all sincerity and empathy for the customer who sent his 16-inch Dobsonian to the den of those "businessmen." Further, I suspect that the "businessmen" a/k/a executives involved at and near the top of the proverbial food chain have not and will not lose any of their beauty sleep over the hardships of that customer who had put his trust and good intentions in their "caring" hands.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I've been contacted by a few more people since this video came out - there are more who are out lots of money. One gentlemen sent in an expensive Meade telescope for repairs. It's possible that his telescope was sent to Tijuana for service before the company went bust. His may now even be out of jurisdiction for US property laws.
@jonathanr2830
@jonathanr2830 5 ай бұрын
@@AstronomyGarage Thank you for the update. Rough times, to be sure. All the best!
@rbaxter286
@rbaxter286 5 ай бұрын
The reason the "would disagree" is because they are symbiotic parasites on each other. Hope they both owned a lot to a business organization associated with assorted "Vinnie and Rocco's Collection Agency"s.
@MsGorteck
@MsGorteck 5 ай бұрын
​@@rbaxter286lawyers are whores, whores do what their tricks pay them to do. It is not the shyster who is at fault, it is the owners/executives who do the unethical things and the politicians who make the rules that enable them. I also suspect that they don't live where they poo, so they don't have to see the mess.
@StarGeezerTim
@StarGeezerTim 4 ай бұрын
This all makes me very sad (and angry, but mostly sad.) The guy who got me into astronomy always had high praise for Orion, and would direct folks to them when they "got serious" about the hobby. Whether you were just coming into astronomy, or a seasoned veteran, Orion had instruments (and price tags) to take you from proverbial soup to nuts. I'm almost glad my astronomy mentor Jim didn't live to see this travesty, it would have broken his heart. I truly hope customers can get their instruments, and that these executives can be brought to justice. This just doesn't pass the ol' sniff test, and I'm sure there's some rotten doings afoot. Thanks for giving us the news, dire as it may be.
@roylbates4155
@roylbates4155 4 ай бұрын
Not surprising, I bought a 16-inch Dobson digital go-to telescope. When I received my order, they had shipped me two 16-inch mirrors with my order. I called and spoke to several people, and nobody could decide how to handle the problem. I'm sure the mirror is one of the most expensive items for this telescope. So now, I have a free back-up 16-inch mirror for the scope.
@AstronomyGarage
@AstronomyGarage 4 ай бұрын
Congrats on the spare mirror. I'm sure there are a few people out there who would love to buy it.
@BrianWestSeattle
@BrianWestSeattle 4 ай бұрын
Wow, sounds like they were already off the rails with a dearth of common sense...
@xunbinggong
@xunbinggong 5 ай бұрын
I live in China where orion telescopes were made. Although orion did not officially sail their telescopes here but I still managed to get one. Until recently I found what I have bought was nearly the last batches of it. It still got pretty good optical performance, better than similar scopes from celestron, despite the headquarter shutted down. It is really a sad news and I feel pity about the company and all its employees. Would they sail telescopes here in China where their factories sits they might be away from shutting down. But still, pretty sad news to hear that.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
The Orion 8, 10 and 12 inch mirrors are excellent - sad to see them go.
@charly4594
@charly4594 Ай бұрын
A Celestron C-8 from the 80's and 90's would blow anything away in it's class. That is when there were superior optics and attention to engineering detail. Hell with all of the "GOTO" scopes. Money invested in good eyepieces was all you had to care about when you had a Celestron. Absolutely the best overall telescope you could own.
@stephencox4224
@stephencox4224 5 ай бұрын
I urge people tyo donate to the internet archive to make sure they survive and we still have access to the firmware files people seem to not realise they and many others will only survive if we back them
@desertdinghy9833
@desertdinghy9833 4 ай бұрын
Grand idea! I post my ship blueprints there so a lifetime of collecting doesn't end up in the trash. Uploading to Internet Archive is easy. Never thought of posting support materials.
@BryanTorok
@BryanTorok Ай бұрын
Thanks for the video. Astronomy has been an interest of mine for 60 years, but not a full blown hobby. I've often thought of buying a telescope and spending some time on it, but to find out that these companies have closed is saddening. I'll be looking for more info on what happened and why.
@johnwong5521
@johnwong5521 4 ай бұрын
This story reminds me of when I was a teenager and I worked all summer at odd jobs to buy my first personal computer - a Texas Instruments TI-99. The most lucrative job was collecting and freezing gallons of lightning bugs that were used in experimentation at Oak Ridge - I think this eventually resulted in the creation of those glow sticks that are popular today. My family had a large open top freezer I used as the amount of bugs was too much for a normal freezer and no way was my mom going to have bugs in the same place as ice cream. I would go out in the yard every night when it started getting dark with a gallon jug and funnel to swat the bugs into and then placed the jugs in the freezer. I was told when I dropped these off that I had brought in the most frozen bugs so far. Other jobs included mowing the yard and parking cars for sporting events. After I raised enough money I was able to buy my first PC and start learning to code. Unfortunately a few months after my purchase, Texas Instruments discontinued the TI-99. I was so upset I turned my back on computers for almost 20 years...
@selewachm
@selewachm 3 ай бұрын
Yeah, those early days sucked. I still have two Sinclair computers from back then. I just don't know how to hook them up to a display. :)
@WayneTheSeine
@WayneTheSeine 2 ай бұрын
No wonder I no longer see lightning bugs. 🤣
@clwomble
@clwomble Ай бұрын
I purchased my ti-99 for $49.99 and had a rebate coupon for $50.00. I made $.01 on the deal. Lack of support was not a problem. I used that thing for 2 semesters in college. I wrote a program and left the machine on for 4 months at a time because I had no memory to save it on.
@mosbysmen
@mosbysmen 5 күн бұрын
so your the reason the lighting bugs are gone
@johnh9637
@johnh9637 5 ай бұрын
A commenter (from the UK) on the Sky & Telescope article covering this subject described how he also returned a very expensive Dob to Orion for repairs, apparently never to be seen again. I'm not sure why the execs are not being investigated for criminal fraud.
@jwwebnaut7045
@jwwebnaut7045 4 ай бұрын
It's theft, actually.
@BrianWestSeattle
@BrianWestSeattle 4 ай бұрын
They should get prison time...
@Tugela60
@Tugela60 4 ай бұрын
That happens all the time in bankruptcy. You are a creditor if that happens.
@stephenjones8928
@stephenjones8928 4 ай бұрын
@@Tugela60 And pretty low-on-the-totem-pole creditor at that...only one notch above the ex-employees, if that.
@user-vb6lq9il5v
@user-vb6lq9il5v 3 ай бұрын
@@stephenjones8928 The acrual item sent in for repair still exists and arrangements should always be made to return said item.
@briankaras1767
@briankaras1767 5 ай бұрын
I have a 10” Parks Superior model that I ordered in 1986. It’s a great scope and I still use it, but a few years ago I wanted to buy some parts for general maintenance. The same thing happened, when I learned that Parks/Scope City went under. I’m glad I didn’t send any payment because their web site was active for a long time after they shut down.
@Drewniversed
@Drewniversed 2 ай бұрын
Oh jeez I remember buying my first telescope at Frys Electronics in the 90s. It was an Orion. I was able to locate accessories for it online from ebay in the early 2000s. Good memories for a good company.
@leonardkellum6984
@leonardkellum6984 Ай бұрын
Lafayette was my favorite.
@andywolan
@andywolan 5 ай бұрын
Sad to see that this is how the company ends. Their customer service was pretty good 18 years ago. Heck, even 10 years ago. Bought my reflector, stand and various eye pieces from them, and got a replacement part from them as well.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I still highly recommend their 8 inch Dobsonian if you can find them used.
@rotorr22
@rotorr22 2 ай бұрын
I bought my C80 from them in the early 80's. It still occupies a space in my living room. Many, many wonderful years of observing with it. I'm very saddened by their demise.
@williamcecil9945
@williamcecil9945 5 ай бұрын
I was suspicious about a year ago. I purchased an Orion Atlas mount similar to the Sky Watcher EQ-6 several years ago. Later considered moving up to their largest mount but it was no longer on their website. In fact, the mount I purchased was also deleted. I contacted Orion but never got a response. My concern now is I have a Meade 10" that is only 6 years old. What happens if something goes wrong with it. Back in the 80's I had an issue with my first Meade mount not tracking in RA. Drove up to their headquarters and they gave me a new mount no questions asked. How far they have fallen. Sorry to see how much the industry has collapsed to only a few companies leaving many of us hoping our equipment lasts.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I'll keep my fingers crossed that your 10" Meade stays good. In a worst-case scenario, you could put a Vixen dovetail block on it and mount it on an Alt Az mount like an Explore Scientific Twilight (or an EQ mount).
@av8rgrip
@av8rgrip 2 ай бұрын
Wow, I guess I got lucky. We have an Orion space probe 130 that I bought for my son 13 years ago. It sat in a closet because I didn’t have time to set it up properly. I finally had some time earlier this year and made some phone calls after reading up on it and watching some videos. Tech support was very helpful and we were even able to get some great photos and videos of the eclipse in April.
@JasonTaylor-po5xc
@JasonTaylor-po5xc 4 ай бұрын
I grew up knowing Orion and Meade telescopes existed and I've used them before. It is unfortunate they have gone out of business. Warranties are only as good as the company remains around to service your equipment. It is also why proprietary systems are so dangerous - basically making your gear worthless overnight.
@AstronomyGarage
@AstronomyGarage 4 ай бұрын
All very good points. Meade was such a huge company throughout my childhood and beyond - it was very surprising what happened to them.
@flatman5632
@flatman5632 5 ай бұрын
I have a Meade purchased in 1982. Has a solar filter. Still take pictures of sunspots once in a while with a film camera.
@springbloom5940
@springbloom5940 4 ай бұрын
I bought a 4500 in the early 90s, when they still used a parabolic primary. The coating has long since deteriorated, but looking at the prices for a parabolic 4.5" mirror, Ive been thinking about getting it recoated. That scope produced a very nice image. Much better than the spherical primaries that followed.
@alexlang5649
@alexlang5649 5 ай бұрын
Wow, that's really sad and unfortunate news!!
@darksideofthemoon9334
@darksideofthemoon9334 20 күн бұрын
Oh man! I learned that Orion also dragged down Meade and Coronado into the abyss with them. SO GLAD I bought me an Orion XT8 Plus and Coronado 0.5A Double Stack PST before the pandemic, both 2018 and 2019, respectively! THANK GOD! Who could’ve seen the speed this happened!?!? I had bought a Coronado CEMAX 25mm eyepiece to go with the CEMAX 18mm it came with two years ago, and just yesterday, grabbed THE VERY LAST CEMAX 12mm eyepiece from a UK supplier for half price of £48 which is unheard of! All U.S. suppliers were completely out of stock but for a few PST scopes, and I mean just a few left, so had to search globally to see if any Coronado accessories still remained on any global shelves. Had to pay like £12 intl shipping so my total came to $74.45 USD after exchange rate. I completed the set! JUST…IN…TIME…
@Ben_Stewart
@Ben_Stewart 5 ай бұрын
I love my Orion XT8 Plus. The Blue finish is timeless. Luckily there are many similar parts with other dob manufactures.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Very good point. When Orion wouldn't sell me a replacement part for my focuser, I contacted Skywatcher and they gladly sold me the replacement part. From that point on, I always used the following text in my emails to Orion, "I want to give you money in exchange for a spare part", but they always refused. I figured maybe, one day, they would.
@David-hm9ic
@David-hm9ic 5 ай бұрын
Orion lost me as a customer many years ago. I bought an almost new 12" Intelliscope. I wanted a few parts to restore it to fully new condition and was told by the person on the phone that they "don't support second hand owners." I responded by telling him that the maker of my expensive watch maintains their customer base by fully supporting all owners regardless of how many owners the watch had. All because they wouldn't sell some plastic feet for the base to me.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
It is truly one of the most bizarre business policies I've ever come across in my lifetime.
@knarf9335
@knarf9335 5 ай бұрын
Most amateur astronomers upgrade equipment over time which means selling old stuff to pay for new stuff. A lot of enthusiasts won't touch Orion equipment because parts are not available to downstream buyers, making the used market for Orion equipment a money losing bottleneck for amateurs.
@kerryedavis
@kerryedavis 5 ай бұрын
I had the same problem with Gateway Computers in the past, they wouldn't even sell me a replacement KEYBOARD because I wasn't the original buyer with proof-of-purchase. And I mean a plug-in keyboard, not a laptop keyboard!
@timstoffel4799
@timstoffel4799 4 ай бұрын
Orion lost an order from me for a 16 inch go-to Dob because they refused to sell me a thumbscrew for another Orion 'scope I own. This is sad, but business practices like this will eventually cause this to happen. Good luck to all the folks who got shafted by this deal.
@louisxiiii
@louisxiiii 2 ай бұрын
I had heard this, and tired to mention it every chance I could on forums. When I decided to buy a new 5" achro, I called Celestron and asked them their policy, and they said they sold repair parts to anyone, even to owners of similar Orion scopes who could use Celestron parts. I bought my scope from Celestron, even though the Celestron mount is nto as good as the Orion one. I was going to send Orion a letter with a copy of the Celestron receipt, explaining why, but I procrastinated.
@crankytrolley
@crankytrolley 5 ай бұрын
I have a small Unitron telescope, purchased in the early 1970's. It's a basic model, but has proven to be rugged over the decades. The Unitron brand faded away about 20 years ago or so. Too bad there's fewer and fewer quality manufacturers in the field.
@grantmartin1852
@grantmartin1852 5 ай бұрын
I wouldn't say " there's fewer and fewer quality manufacturers in the field". There's a whole LOT of quality instruments and suppliers out here - just at inflation adjusted pricing: Unitrons, Questars, and the like were just as much outside my budget in the 70's, as ED's/APO's/Triplets/Petzvals and the more complex cat configurations are today. In fact, when we look at what was available over the the counter in the 70's, there's a FAR larger diversity of products and much more quality stuff readily available today than there were then. That list of "ED/APO's/Triplets/Petzvals and the more complex cat configurations" I just mentioned? Yeah, in the 70's, half that stuff was just paper wish lists. The other half were onesy/twosies from individuals. Today, it's a damn feast of over the counter options - and I haven't even covered what can be done photographically with the CHEAP stuff. So yeah, have no fear about any kind of "Decline & Fall" of amateur and semi-pro telescopic equipment and accessories, because we haven't seen anything yet :) And FWIW, here's a cool list I found today, enjoy: telescopicwatch.com/brands/
@user-vb6lq9il5v
@user-vb6lq9il5v 3 ай бұрын
@@grantmartin1852 That link does not work as it should.
@user-vb6lq9il5v
@user-vb6lq9il5v 3 ай бұрын
@@grantmartin1852 Unless one is extremely poor, most of those telescopes ARE within range IF one learns to economize in other areas. It isn't as if they cost $millions.
@millenialfalcon8243
@millenialfalcon8243 5 ай бұрын
I learned to avoid Orion, especially with electronics, after I was given almost no support on a 10yr old 10in dob since I was not the original owner. I was considering buying the 16in go-to, but not after that experience.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
All of mine were bought used, so I was out of luck getting spare parts from them. I had to find alternate sources or buy used.
@millenialfalcon8243
@millenialfalcon8243 5 ай бұрын
@@AstronomyGarage Exactly, which to me decreases the value of a used scope. Why buy a used Orion and be worried I can't get a replacement board from them if needed? And why buy a new scope if someday I want to sell it but other buyers will have the same concern. I'd rather buy another brand I knew I could get parts for.
@millenialfalcon8243
@millenialfalcon8243 5 ай бұрын
@@AstronomyGarage Any Intelliscopes I buy in the future, I will be removing ALL the electronics and selling off.
@jctrame
@jctrame 5 ай бұрын
I did buy an Orion 120 refractor used a few years ago and I needed a part and when I emailed them I received a rather terse reply to the effect that my name was not in the records and therefore no parts were available to sell. My other comment is I can’t believe no Orion former employees are coming forward to comment. Why be that loyal to a company that screwed you over?
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
The funny thing about Intelliscopes is that those are much less likely to break. The GoTo motor drives and SynScan handsets were the parts that failed too frequently. Supposedly, you can get a SynScan handset from Skywatcher, but the motor drives are highly proprietary and impossible to replace. When I sold my Orion 14" GoTo, I sold it at a significant discount because one of the motors was acting up a bit. I told the buyer that if it did eventually fail, Orion wouldn't sell him a replacement.
@GungaDan
@GungaDan 2 ай бұрын
That is really sad. I hope that guy gets his instrument back.
@thomasbrown7980
@thomasbrown7980 5 ай бұрын
I have a Meade ETX 125 which I have been using for years. I am bracing for news that I will be unable to get service. I also have Coronado solar binoculars that I used during the latest eclipse. Please keep us up to date. Bad times for those of us in this hobby.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I have my fingers crossed that your telescopes will last a long long time before needing service.
@kerryedavis
@kerryedavis 5 ай бұрын
Even before this news, I was leery of getting anything with "built-in" proprietary electronics, motors, etc. So I got a plain "spotting-scope" style ETX-90 which I could use on any mount - even a GoTo mount - with just a dovetail plate.
@lacsa727
@lacsa727 3 ай бұрын
Holy Smokes Batman!! I was these Close 👌 in purchasing a used Orion 10" DOBSONIAN Today 10-13-2024!!! I'm so Glad I saw this. It's so, soooo sad to know the Company Closed Up. I was hoping to buy another telescope(BETTER One) than my 1st cheap one and getting back to Stargazing (The Tsushinshan-Atlas C2023 Comet got me all Sparkled Up 😊 again) Gonna miss Orion Ken's YT videos (watched him grow throughout the years) Thank G for YT. TFS
@AstronomyGarage
@AstronomyGarage 3 ай бұрын
There's no need to fear buying older Orion Dobs, especially if they check out fine. I have several. However, I would avoid buying any of their equipment that has proprietary electronics in it unless you get an exceptional deal.
@lacsa727
@lacsa727 3 ай бұрын
@@AstronomyGarage Got it Thanx😉
@ITProjectManagerMan
@ITProjectManagerMan 11 күн бұрын
I own an Orion 8" Intelliscope Dob and of all the scopes I have owned (there have been many!) it is the only scope I will NEVER sell !!!
@AstronomyGarage
@AstronomyGarage 11 күн бұрын
I agree with you. The classic Orion 8 inch Dob is my most highly recommended telescope.
@pauldringus6966
@pauldringus6966 5 ай бұрын
Dylan at Star Stuff had a video a week or so about Orion going out of business. Another example of how corporations throw loyal long term employees to the curb. No press releases, website shutdowns, email or phone support sounds like management just cut and ran. I hope there is some good news for the employees. With that scenario I am not optimistic. Many years ago I worked for a boat company in New Jersey installing marine electronics. The company shutdown during the Christmas holidays and reopened shortly after the New Year for an annual vacation. When that company went out of business no one knew, we left Dec 23 to enjoy a vacation, when we returned on Jan 3rd the gates were pad locked with armed guards. During our holiday the company had moved with all the equipment to Florida without telling any employees. The guards at the gate handed us a printed memo that said we had 48 hrs to remove our tools. Merry Christmas and happy New Years corporate style. Since then I had very little trust of any employer and began working for myself. It sounds like a bad situation for the man who sent his dob in for repair. I hope somehow something goes right for him.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Oh my, that's a rough experience. I'm glad you were able to bounce back from that!
@UncleKennysPlace
@UncleKennysPlace 5 ай бұрын
OTOH, I was in a company that gave everyone a few weeks notice, and the amount of pilferage was literally felonious. This is a known "thing" that happens, hence the stealth shutdowns. When I worked at a large tech company, you'd not be told if you were being let go until you were out the door, to prevent trashing of IP. People, even good people, can do some crappy things if they feel slighted.
@pauldringus6966
@pauldringus6966 5 ай бұрын
@@UncleKennysPlace I guess what you are saying is just let companies screw you over and take it like a good little soldier to cut the company losses. I think companies that do sleazy things to employees deserve what they get when they stab their employees in the back. When you dismiss a single person it's understandable to let them go at the last minute. When you shut the doors without warning and let everyone go that is dishonest and uncaring. The Orion employees came to work one day and realized they had no jobs and possibly no future. They had to go home to their families and explain they had no jobs. But hey at least there was no pilferage! Uncle Kenny try reaching out to the ex Orion employees and see if they share your point of view. During the Plandemic lockdowns I had to lay off a few people. I gave them two weeks pay and my promise to rehire after things became normal. Luckily that wasn't long because I live in Florida where governor DeSantis saw through the Biden administration lies and we got back to work quickly.
@michellevey9608
@michellevey9608 5 ай бұрын
My company recently threw a LOT of us to the curb! I was a fortunate one. I turned 62 at the end of July. I contacted SS, and now I'm done with them! A loyal employee for 33 years. I never thought it would end like this.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
@@michellevey9608 I wish I could say this is rare, but unscrupulous companies have been doing this for years. Glad to hear you can retire.
@RNAdancer
@RNAdancer Ай бұрын
There was a class action suit filed against them for price gouging and teaming up with another company to keep prices high. I believe that was the nail in the coffin. Sad.
@NotSure723
@NotSure723 2 ай бұрын
Maybe it was for the best. I didn't have the best experience with Orion. They refused to sell me parts for a telescope I bought on the used market.
@AstronomyGarage
@AstronomyGarage 2 ай бұрын
I ran into the same problem.
@GerryBoardman
@GerryBoardman 5 ай бұрын
Perhaps it is time pull out that dusty edition of Ingall's Amateur Telescope Making, and innovate our own home-brew rigs like in the old days. Jus' sayin'
@metatechnologist
@metatechnologist 5 ай бұрын
I came here to say this....we're back to making scopes. Is that a bad thing though??🤣
@bruceprickett9835
@bruceprickett9835 4 ай бұрын
I think I still have my copy somewhere!
@josephnaja
@josephnaja 4 ай бұрын
I'm just glad/grateful that I had the presence of mind to purchase the last Tru-Trac dual axis motor drive that they had in stock to fit my SkyView Pro mount before they went belly up, I purchased one of the last 8 inch reflectors for my equatorial mount and I count myself lucky that I didn't get burned like so many others. What a horrible greedy thing to do to people!
@AstronomyGarage
@AstronomyGarage 4 ай бұрын
It sounds like you had perfect timing for sure!
@josephnaja
@josephnaja 4 ай бұрын
@@AstronomyGarage Definitely, and thanks for the info
@jimnunya1253
@jimnunya1253 2 ай бұрын
Sad loss. I wasn't completely aware how local Orion was. I lived in Santa Clara and Orion had a storefront a few miles away in Cupertino i believe. Meade is going to be missed. Lucky my next scope planned for future purchase is a Celestron.
@AstronomyGarage
@AstronomyGarage 2 ай бұрын
I lived in Watsonville for a year and probably drove near it dozens of times and never knew it was there!
@timhager9401
@timhager9401 5 ай бұрын
I think that anyone who has equipment tied up at Orion or Meade, they should contact the California Attorney General's office or a private attorney and pursue legal remedies.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I heard from somebody that in a bankruptcy, the team of lawyers from the bank will sometimes try to return property... but Orion hasn't put out any information at all. Was it a bankruptcy? Chapter 11? Chapter 7? Nobody knows.
@Sabre414
@Sabre414 5 ай бұрын
I have emailed the California Attorney General's office TWICE regarding my expensive Solarmax telescope being held by Meade Instruments - They have not even had the decency to reply by email. Shocking lack of service and due diligence by an official seemingly representing the interests of the people!
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
That's terrible. I contacted the realtors in charge of the HQ building sale, but they never replied. It's a total information blackout.
@WilliamBlakers
@WilliamBlakers 5 ай бұрын
​@Sabre414 how well funded are they? People scream about paying too much tax, and then scream when there is a lack of service from government departments. Now I'm not accusing you of this, but we screw ourselves when we defund public services.
@clou09
@clou09 5 ай бұрын
​@@MuzixMaker 🤣
@curtisnotestine3134
@curtisnotestine3134 4 ай бұрын
This is sad news! I've had my Orion refractor since the early 90's and I purchased a few accessories from Orion since then. I remember Tim working at the store in Watsonville, he was very helpful.
@astrostufftomtrubridge7915
@astrostufftomtrubridge7915 5 ай бұрын
Really sad news with Orion, especially for people with equipment caught up in this. I often look at my collection of UKs Sky at Night and Astronomy Now mags from the 90s, the line up being Meade, Celestron and Orion, the Orion goto Dobs always caught my eye, as did all the other glossy Meade LX & Celestron kit, but with family and other commitments this was always on hold, until years later, even this being second hand or repaired... I love your big Dob restoration as with all your tinkering. I have a similar mentality with scope/mount repairs, my parents were from the war years, very make do and mend, a valuable asset that I've tried to pass to my twin sons..wishing you well with your projects , loving your videos, Atb Tom...
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Thank you for watching the restoration videos. They are a lot of fun to make. I was looking through the old Sky & Telescope magazines and noticed so many ads for Meade. They were everywhere.
@seanflewin9803
@seanflewin9803 14 күн бұрын
Im glad you gave ken a noble mention
@AstronomyGarage
@AstronomyGarage 14 күн бұрын
He did a lot of great work over the years.
@alandyer910
@alandyer910 5 ай бұрын
The fact that neither Orion or Meade advertised their wares in recent years, either thru traditional media or social media or via KZbin influencers, is I’m sure one contributor to their demise. Anyone getting into the hobby in the last 4 or 5 years might have never heard of them. But it’s odd no former employees have come forward with more information. Are they under a gag order? If so, the shutdown was organized to some extent by the lawyers. It’s a pity to see the two companies gone as they had some very good products. The Orion Dobs were always excellent.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
They were supposedly employee-owned, so it makes me wonder if they were all, by default, under a gag order? I still recommend the 8 inch Dobsonian as a great telescope for anybody.
@alandyer910
@alandyer910 5 ай бұрын
Or as some have suggested, there is or was a deal in the works for someone, no doubt off-shore, to buy at least some of the assets to continue some products. But most of what Orion sold that was great were rebranded products from Synta or Guan Sheng. But the Coronado solar scopes were somewhat unique and well-respected.
@user-vb6lq9il5v
@user-vb6lq9il5v 3 ай бұрын
No severance pay, then no "gag order." That's how it works.
@CyclingOffToSomewhereIDK
@CyclingOffToSomewhereIDK 4 ай бұрын
Boy, I'm glad I got my Orion reflector before they shut down. I suppose I've had it about a year now. What made me choose Orion? It got good reviews.. I borrowed the little tyke from a local library after having seen a review on it, loved it, then ended up with a Space Probe 130. It's proving to be quite the awesome scope for a beginner (me). I also recently replaced my dslr camera with an awesome ebay find, which contained a adapter ring. It works wonders over trying to tie my smartphone to the focuser (I saw the smartphone mounts on the wall behind you😁). It's sad to hear they're gone now though. I hope this is the last telescope I'll need to buy. With my limited space it's perfect for me. Good info, very informative video. Thanks for putting this out there.
@AstronomyGarage
@AstronomyGarage 4 ай бұрын
Since it's a mechanical telescope, you'll probably be good for many many years before needing any service.
@cwulfe1
@cwulfe1 5 ай бұрын
I gave up on Orion in 2022 -2023 where I had an order get delayed and delayed for months. I got email notices once in a while and then nothing. I canceled the order after nearly 8 months of waiting. I got an immediate robot email, "Sorry to hear about your cancellation", but nothing more.
@schrodingerscat1863
@schrodingerscat1863 5 ай бұрын
Looks like you dodged a bullet with that one.
@barbaraflagg5380
@barbaraflagg5380 5 ай бұрын
Me too…My card was in play “waiting till my back ordered item is available.” I hate they had my card on file. This whole thing makes me a bit concerned.
@user-vb6lq9il5v
@user-vb6lq9il5v 3 ай бұрын
@@barbaraflagg5380 "Your privacy is important to us. We would NEVER share your personal information!"
@helpdeskjnp
@helpdeskjnp Ай бұрын
Interesting note is they (Orion) are part of a class action lawsuit for conspiring to control telescope prices… That’s probably why they closed down. I know this because I got an email asking me to sign onto this class action suit since they had record of me buying a telescope from them within the suit’s timeframe (GoTo 12” Dob).
@stevehanson5556
@stevehanson5556 5 ай бұрын
I'm sorry to hear about Orion telescope.I have many of their products including a telescope from orion Many of my first purchases were from Orion.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I was always a fan of their telescopes. And I loved their Star Seek app. :(
@BryanTorok
@BryanTorok Ай бұрын
Again thanks for the video. I wanted to let you know that the antiquated slide sound effect was cute the first time or two, but quickly became annoying. It is like the camera shutter sound effect, really not needed. Just flip to the next slide. And,, what is with your camera? It does this sort of move in, move out, jiggle around type of thing. Perhaps it is trying to follow your arms as you waive them around. Thanks for the info.
@Slartyfartblarst
@Slartyfartblarst 5 ай бұрын
Very sad, especially for the employees and the guy with his 16 inch telescope stuck crated in Orion's warehouse, and anyone who finds themselves in a similar situation. It always struck me that Orion's total lack of support for second users of their products said something about the company. I think it stinks. Orion needs to reach out to their customers who have been left in the lurch.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
That policy for not helping secondary owners was official, too. Not just some wild rumor. Can you imagine if Ford refused to sell used parts to used car owners? It's ludicrous and angers people who would otherwise love the brand.
@dantyler6907
@dantyler6907 5 ай бұрын
Just to keep things sparkling clear: there is no Orion telescope company anymore. No employee, no phone support, absolutely NO contact or support!!! Like a preveous poster commented, at least a few higher ups got their golden parachutes. Thousands of others, nothing but pain... Great opportunity to build a replacement company!😮 The faster the better...
@XShadowAngel
@XShadowAngel 5 ай бұрын
@@AstronomyGarage Yeah, they bit me with that on a 14" dob. I couldn't give them my receipt from where I bought it, so they wouldn't even sell me replacement parts.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I had the same Orion 14" GoTo Dob. The elevation motor drive would occasionally act a bit funny, so I tried to buy a replacement from Orion. No way. But I kept hounding them. Months later they said they found one in a damaged base in "some corner" of a warehouse. They told me about this the same day I sold that telescope at a big discount because of the motor issue. Talk about poor timing.
@Sabre414
@Sabre414 5 ай бұрын
It's not limited to the guy with his 16" Dobsonian. Meade Instruments have my double-stacked Solarmax 60 in for servicing. Meade sent me an email July 3 informing me that it was ready for shipment back to me. Due to being away from home, I didn't pick that email up and then heard they went dark on July 9. I also have a box with my name on it waiting to be returned to me, also worth thousands of dollars!
@gsmollin2
@gsmollin2 5 ай бұрын
I was eyeing a Coronado scope when this happened. I'm sorry to see it, and glad I didn't make a buy.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
You got very lucky. It's a real shame about Coronado because they made really good equipment.
@mitchellcasey4864
@mitchellcasey4864 2 ай бұрын
I remember living down the street From Tim Gieseler in Santa Cruz back in the 1970s. I was walking up the road with a friend one evening and Tim was out on the street in front of his little house with a telescope. He was looking at the Orion Nebula and let us both take a look, then gave us an astronomy lesson all about the Orion constellation. I only realized later that he owned a small telescope and science shop in Capitola and I use to love going there and getting stuff, some of which I still have. When my son was small I taught him about the different features of the Orion constellation, and he was fascinated hearing about Betelgeuse. Thanks, Tim. Today that old neighborhood is kind of run down. Good memories, though.
@AstronomyGarage
@AstronomyGarage 2 ай бұрын
That's an incredible story! Thank you for sharing.
@joeblenkle5546
@joeblenkle5546 Ай бұрын
Wow, sorry to hear that. Both Meade and Orion were around forever. I have a 6" Meade reflector telescope that's probably going on 40 years old. I haven't used it a lot over the past decade or so, but it's a well built instrument. I always enjoyed seeing the ads for Orion and Meade products in the astronomy magazines. I always wanted to add more equipment to my collection, but it wss just too expensive.
@AstronomyGarage
@AstronomyGarage Ай бұрын
I've had equipment from both and it was a sad development.
@billgaudette5524
@billgaudette5524 4 ай бұрын
Thank you for a well thought-out and informative analysis of what's been going on! Also...please disable auto-focus on your camera, it was suuuuuper distracting to have the video keep pulsing while it tried to adjust.
@AstronomyGarage
@AstronomyGarage 4 ай бұрын
Thank you for watching. I use this same camera all the time, but for some reason it was going haywire this time.
@AlexeyMerz
@AlexeyMerz Ай бұрын
Whoa. I used to work there! Thanks for the update.
@skatetoexplorevideos2477
@skatetoexplorevideos2477 5 ай бұрын
I have their 12" inch Dob. Bought it in 2006 at their Watsonville headquarters in California. Great telescope.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I have their 8" Dob and I've owned several 10" Dobs over the years. They are wonderful telescopes.
@tristancolliflower9885
@tristancolliflower9885 Ай бұрын
that sucks, the first telescope I bought was from them, a 8" newtonian too heavy for the mount it was made for, but it was great experience for me
@jwg9338
@jwg9338 5 ай бұрын
I knew something was amiss a few months ago when i saw multiple items on sale for 15-30%off, even though i know those particular items don't have that kind of margin
@user-vb6lq9il5v
@user-vb6lq9il5v 3 ай бұрын
It certainly cuts down on your loss if you only had to give them 70%.
@randymcturnan2520
@randymcturnan2520 Ай бұрын
Looks like Celestron is back to being the king of the hill. I nearly bought a Meade 14 a few years back but changed my mind at the last minute and got a C-14 instead. I guess a good call on my part.
@AstronomyGarage
@AstronomyGarage Ай бұрын
Yes, indeed. Celestron and Skywatcher are two of the big ones now. Some of the others, like Zhumell, have been bought up by Celestron.
@lawrencewild2523
@lawrencewild2523 4 ай бұрын
I don't know if it will help, but I would contact the California Attorney Generals office if you sent them your equipment for repair. You will need to file a claim with the Bankruptcy trustee's office as well to get your property back. I assume there is a Chapter 7 filing either currently or pending.
@AstronomyGarage
@AstronomyGarage 4 ай бұрын
The people I know with equipment stuck at the warehouse have told me that the state AG's office isn't responding, but the Santa Cruz County (where Watsonville is) district attorney's office is responding.
@Orvulum
@Orvulum 5 сағат бұрын
Apertura telescopes are still available... I read that they are assembled in Taiwan(?), and that much of the hardware is manufactured in China. I have both Orion and Apertura. Don't know about the glass, but the models I have use what appears to be the exact same hardware. I could be mistaken, but they look the same to me, apparently sold under different brand names.
@ericfrizzell2450
@ericfrizzell2450 5 ай бұрын
It is sad! But the bright side of this is I appreciate my Orion equipment more now. And I'm thankful I have what I have from them. Do you think orion gear will become more valuable now? Clear skies!
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Great question. I still have several Orion telescopes. I predict that there won't be an value changes in manual telescopes, but Orion electronic telescope values will dwindle to nothing as they all eventually will need spare parts that don't exist.
@tuunaes
@tuunaes 5 ай бұрын
Manual Dobson are standard stuff you can get from GSO and Synta. Non-manual scopes again have even less chances for getting spare parts if something breaks.
@SuperVorticon
@SuperVorticon 4 ай бұрын
I've never had any issues dealing with Orion in the past and a large part of my astronomy equipment comes from them, including my well loved XTg 8" dobs. That said, I have not purchased anything from them for the past 5 or 6 years, so I'm really saddened to hear of their decline and ultimate shutdown.
@HeyNiagraFalls
@HeyNiagraFalls 11 күн бұрын
The worst employer ever worked for ever. In the warehouse and OMG was treated like crap. Daryl was bad, Debbie was a tyrant, and whoever the president was didn't know a gd thing about astronomy. Don't feel bad about Orion going down- just the customers who'll never see their service repair items returned. F Orion.
@AstronomyGarage
@AstronomyGarage 10 күн бұрын
It sounds like you worked there near the end when they were bought out by a private equity firm?
@kaptkrunchfpv
@kaptkrunchfpv 3 ай бұрын
Thank you. I was in the market, I wont be buying a Orion from ANYWHERE!
@AstronomyGarage
@AstronomyGarage 3 ай бұрын
The Orion Dobsonians are still very high quality if you can find a manual one for a good price.
@charlesmcduffie7334
@charlesmcduffie7334 Ай бұрын
Opts pulled the same bs with me waitimg for a zwo camera they already charged me for. I called many times to see what was the delay and was told the camera would be shipped by end of the month, a week later they closed shop. Thankfully i used my credit card to go after the crooks and got my 1000 bucks back. Lesson learned, only buy from sites that dont charge until the item is shipped. Unbelievable that companies could stupe so low, damn theives.
@AstronomyGarage
@AstronomyGarage 29 күн бұрын
Glad to hear you got your money back!
@howardhudson5475
@howardhudson5475 5 ай бұрын
That's insane. While I have never used an Orion or Meade telescopes, I really feel for those who use them and may have warranties still for their scopes. I am a Celestron users and it does make one wonder how long before they're gone as well?
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I suspect Celestron isn't going anywhere soon. They are the last man standing so to speak, or at least the biggest one remaining. They have pretty good technical support too. So, lots of things in their favor.
@BigDuke6ixx
@BigDuke6ixx 5 ай бұрын
I think the SeeStar and the Dwarf smartscopes are now the entry point for beginners, which is hitting the sale of optical scopes.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Dobsonians used to be a mid-level entry point and were supposed to be "simple and cheap", but when the smart telescopes started undercutting the skyrocketing $700 Dobsonian prices, it may have spelled trouble.
@10intexas
@10intexas 5 ай бұрын
Quite a few members or our astronomy club have Seestar 50's and one now has the new $4000 Celestron Origin. Still, each would still tell someone interested in astronomy to buy a used dob or SCT as an entry point to the hobby. The majority of them purchased Seestars as a new toy and we have them running at our star parties. The kids (and adults) at the star parties are impressed by the images but the biggest ooohs and aaahs we get are still when the light from Saturn, Jupiter or a double star like Albireo strikes their retinas via an eyepiece on a "real" telescope. After all, if you want to see a pretty picture of Jupiter just do an internet search and click on the image. There is just something about seeing an object in space with your own eyes and no $499 Seestar (used as low as $350 on Cloudy Nights) electronic "telescope" is ever going to take that place.
@BigDuke6ixx
@BigDuke6ixx 5 ай бұрын
@@AstronomyGarage yeah, breathtaking images you can share on social media for 2/3 of the price, versus the rather underwhelming experience must beginners end up using with visual astronomy. And then there’s the portability aspect.
@TheNarrowbandChannel
@TheNarrowbandChannel 4 ай бұрын
The focus pulses of the camera hurt my eyes, but ya it is disturbing how they host disappeared. No goodby or anything.
@tedwalford7615
@tedwalford7615 5 ай бұрын
Wow. HOW did KZbin know I needed to see this??? I've never watched a video about telescopes! As it happens, my daughter has a Meade needing repair. -- Oh: I know! Google owns KZbin, and they watch my searches! Well, in this case that was helpful. - And you're most helpful; thank you!
@billsimpson604
@billsimpson604 5 ай бұрын
As soon as AI really gets going, we will be targeted with ads catering to our individual interests. That is a main reason why big companies like META are spending so much money developing it.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Thank you for watching and I hope you can get your Meade fixed to your satisfaction. Clear skies!
@mnpd3
@mnpd3 11 күн бұрын
Shows you how out-of-touch I've been... this is the first notice I've seen that Orion has shut down. I suppose that's because I haven't bought anything from them in the past 6-months. But most of the things I own ARE from Orion; XT12, XT8, laser collimators, eyepieces, etc. etc. What it means to me is no more spare parts or service department... everything I own is on borrowed time until it breaks and can't be fixed. I too have never seen a shutdown done so secretly and abrupt. Normally customers receive notice that operations will cease "effective xx/xx/xxxx....." Orion's closure was either an overnight rushed affair or a super-secret backdoor closing designed to minimize losses. Sounds like it was planned well in advance and that the employees didn't even know because they would have surely leaked the information on social media if nowhere else.
@AstronomyGarage
@AstronomyGarage 11 күн бұрын
I have good news regarding the XT Dobs. Many of the parts are interchangable with Sky-Watcher Dob parts, and they are still in business. They recently has a massive auction for all remaining inventory. At the very last minute, they cancelled it, saying that the entire inventory was bought by some un-named entity.
@roberthigaki2282
@roberthigaki2282 5 ай бұрын
I live in Watsonville. One day, I drove by as I was heading to a local bakery. The place was "dead" looking. Parking lot was empty. Store front was closed. Too bad as I have bought a bunch of stuff from them at the store.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Was this recently? Does the building still have an Orion sign on it?
@roberthigaki2282
@roberthigaki2282 5 ай бұрын
@@AstronomyGarage I drove by there at the end of July. I think the sign is gone but I will take a second look as I have errands to run, and I will swing by there. I may make a video since I have my own channel.
@roberthigaki2282
@roberthigaki2282 5 ай бұрын
I just made a terrible video of the place. I am not much of a videographer. In fact, I hate making videos, but I do have a channel. kzbin.info/www/bejne/baTSpnaXh62Unqs
@jamesharford9788
@jamesharford9788 5 ай бұрын
I drove down from sunnyvale July 30 and found the same. There was a Notice of Default taped to the door for a lease payment of $16,300 due June 13. It was dated July 27. I photographed it. :(
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
@@jamesharford9788 Oh my! You are the first person I've heard from who has visual evidence. Please post it to CloudyNights if you can. Or feel free to email it to me: JJDreese @ yahoo dot com (no spaces).
@ISO8Legionaire
@ISO8Legionaire 5 ай бұрын
I just bought two telescopes from them right before they closed. (new to the hobby) I'm hoping it wasn't the wrong decision
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
You're probably okay, especially if they are non-computerized. That's what many of the service calls involved.
@ISO8Legionaire
@ISO8Legionaire 5 ай бұрын
@@AstronomyGarage Got a 6" and 8" dob. Hopefully I wont need replacement parts
@billsimpson604
@billsimpson604 5 ай бұрын
@@ISO8Legionaire Be sure to show people the Moon, Jupiter, and Saturn.
@karlfortner887
@karlfortner887 Ай бұрын
There was a postcard sent out regarding a class action suit. Dylan O'Donnel covered it in a video as well as the public auction of all assets. That may be a good starting point for your friend.
@abelflexes2
@abelflexes2 5 ай бұрын
I always preferred Orion over celestron, damn what a shocker and sad loss 😢
@anata5127
@anata5127 5 ай бұрын
Both are crap. Both companies needed to develop manufacturing in the US, and stop reselling oversee crap.
@PekoeBrew-gr4cr
@PekoeBrew-gr4cr 5 ай бұрын
@@anata5127 Not crap at all. If you can figure a way for US made scopes to compete on price and quality, I'd be all for it.
@fiendishthingy1630
@fiendishthingy1630 5 ай бұрын
I preferred Orion over Celestron also. Their quality seemed to be a skosh better than Celestron.
@rael5469
@rael5469 5 ай бұрын
My 6" Dob is from their store in Cupertino. Fabulous store.....I'm sure many of you know. A dream fulfilled.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I've never actually seen a telescope store. Must've been a cool experience.
@rael5469
@rael5469 5 ай бұрын
@@AstronomyGarage Oh yes. It's like the best Ace Hardware you've ever been in.....only for Telescopes.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Check out the pinned comment at the top of this comment stack. It's from the old manager of the Cupertino store.
@SDNoel73
@SDNoel73 5 ай бұрын
Have the dude with the crated up scope contact the commercial property realtor that's handling the sale of the building. Maybe they'll let him get inside to look for his crated scope?
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I actually tried that. I wrote to the realty company and they never responded.
@harryniedecken5321
@harryniedecken5321 5 ай бұрын
Depends if they just closed or are in bankruptcy. Only a bankruptcy judge or the assigned can distribute the items and money legally. Going against this is considered theft. Not an expert at all but have been a creditor in the past. Judges and lawyers in these cases are pretty logical and direct.
@robertsonsid
@robertsonsid 5 ай бұрын
Apparently from stories on social media there a lot of people who sent scopes for repairs and never heard back from Orion. Also, people have ordered equipment and never received them.
@martinhaub6828
@martinhaub6828 5 ай бұрын
With all the interest in the JWST, the appeal of movies like Interstellar and Star Trek, I'd like to think that public participation in anything space related would be booming. It's not the case, sorry to say. I have my Orion 8" reflector and it's been wonderful. Hope I never need replacement parts.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
The Orion 8 inch Dob is pretty robust (I have one). It should last for decades.
@whatmattersmost6725
@whatmattersmost6725 5 ай бұрын
Agreed, it was sad! The US Law should require a noticed 30 days before and provide full refunds for anyone with orders and customers that had products in their possession. I don't feel bad for the higher management or there owning company, Orion won a huge lawsuit but everything did not go as expected. But for the people working there and customer I feel sad for them as when that large Telescopes retailer OPT closed due to reported poor management?
@padams7638
@padams7638 5 ай бұрын
The U.S. federal law has the WARN Act which requires a 60 day notice in advance of a mass layoff or plant closure. The notice must affect more than 50 employees at a given location, or companies that have over 100 employees. I have received a WARN notice on a contract, even though we knew that a new contract was incoming. The law required it; the company followed the law. A few days later, the new contract was issued, and we continued work without interruption. To keep it on topic, I have an Orion telescope.
@ian408
@ian408 4 ай бұрын
I guess I’m not too surprised by this. I bought a 14” LX200 and it took forever to get. It finally arrived and not too long afterward, OPT went wheels up. Finding accessories, like the wedge, was a PITA too. For a time, I thought it might have more to do with manufacturing and maybe it did? But I have a sneaking suspicion this was a long time coming and I’m sure the decision to close the doors was made to avoid dealing with creditors and others. What was also interesting is Orion’s purchase by Imaginova and subsequent re-purchase by employees. And Orion’s purchase of Meade in 2021 from a BK sale-there were issues surrounding that too. Seems like there’s a lot to unwind. Also looks like Tim Gieseler’s LinkedIn page has been removed. Nothing like feeling a lot less supported for such an expensive purchase
@timothy8428
@timothy8428 4 ай бұрын
14". Yeah I'd like to watch you wrangling that onto the wedge.
@ian408
@ian408 4 ай бұрын
@@timothy8428 You just pick it up and put it on. Not really a “portable” rig tho.
@adamchurvis1
@adamchurvis1 5 ай бұрын
7:45 Have your friend get in touch with the Bankruptcy Steward for the Orion bankruptcy and be prepared with every scrap of relevant paperwork / electronic receipts / communications. Make sure he has his claim ready in two different forms: "I just want my property back" and an alternate in the form of "It will cost me THIS much to replace it with an equivalent" and make sure he doesn't go treasure hunting with that replacement cost. And do it quick, like in today.
@flashoflight8160
@flashoflight8160 5 ай бұрын
Next to zero chance you are getting the equipment back unless the company will emerge from a chapter 11 reorg instead of a chapter 7 liquidation bankruptcy. The trustee will hire a liquidator to sell the assets and the liquidator is not going to care because they are selling for the maximum possible to max the commission rather than give back your equipment for zero compensation. You'll end up with a pro-rata share of anything left over after expenses as an unsecured creditor. You're unsecured because you did not perfect a lien on the equipment with the debtor.
@adamchurvis1
@adamchurvis1 5 ай бұрын
@@flashoflight8160 Very well said, sir.
@stickinthemud23
@stickinthemud23 5 ай бұрын
@@flashoflight8160 while I am pretty sure your predicted result is correct, the only lien the bankrupt would have in this situation is what used to be called the garageman’s lien. And that is the only property interest they have, meaning the trustee can’t sell it. It’s not the bankrupt’s property.
@DrewNorthup
@DrewNorthup 4 ай бұрын
​@@flashoflight8160 You cannot sell stolen property-and dishonestly received Service RMAs have been ruled stolen property thousands of times. Anyone who tries to get around that is risking years of hard jail time.
@Tugela60
@Tugela60 4 ай бұрын
​@@stickinthemud23They don't have to send it back to you either, and if you don't come and collect it, they will auction it off as abandoned.
@lawrencegarrett2278
@lawrencegarrett2278 5 ай бұрын
In 2016 I came into a free Orion 6" XT6, when a friend of mine bought a house and it was left behind. I saw him leaving one day at work as he was talking it to the dump, and he gave it to me, a rescue telescope! It needed one piece to support the spider, and I went shopping for parts, to find as well, only original owners could purchase them. I fixed the scope with another thumb knob, but did talk to a parts dealer. I can't remember who I talked to (astro-physics?) but they were just as upset as were the parts seekers sitting on 100's of parts in stock they could not sell, as just about everyone who walked in the door were not the original owners. The guy was upset into a rage really, he told to toss the telescope out the window, (right, it cost $1 to fix) Seems to me people need to find who the parts dealers were and see if they are indeed no longer bound under contract and can sell to anyone. They might be waiting for court ruling for all we know. The XT6 was a perfect fit into my telescope family, with 90mm ETX (3 of them) a C-8, and 12.5" dob. Truly a gem hiding in plain sight.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
That's an amazing story and reiterates what a wildly bizarre customer policy Orion had. One that quite literally lost the hearts and minds of potential future customers. I tried to find an independent source for the GoTo drive motors, but I failed in my attempts. The XT series of Orion Dobsonians are simply fantastic - I have an XT8 and an XT8 Intellisope (no motor drives, just encoders).
@hjackson6307
@hjackson6307 5 ай бұрын
Wow ,I have 3.5 ,1000 mm Meade refractotor ,and a 10 inch classic Dobsian ,and a 12 inch intelligect scope ,I bought in the early 2000's.The software on the counter still works . it is sad! I feel badly for the people , involved ,employee's ,customer's that lost money and telescopes that were sent there to be fixed ,and stuck there .
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Meade has made some classic telescopes. I'm hoping that some entity buys them and puts them right back in business (if they were indeed shut down, we don't know).
@KevinModerow
@KevinModerow 5 ай бұрын
Best of luck to Ken!
@DavidMFChapman
@DavidMFChapman 4 ай бұрын
When a company like that goes bankrupt, customers who have gear in for repair or have paid for undelivered products are in an unfortunate position. They end up joint a long, long line of creditors. They need to make a documented claim and be prepared to settle for a fraction of the amount.
@AstronomyGarage
@AstronomyGarage 4 ай бұрын
I've heard of something like this happening at an auto repair shop too - losing a car would be tragic.
@mcdon2401
@mcdon2401 4 ай бұрын
Sad news for those who worked for them, and those who are owed by them. Thought I was winning when my first new scope in a few decades was a Meade etx... just more convenient than the LX10 that lives in the cellar. Hopefully, the interwebz will hold the software updates for a while to come.
@AstronomyGarage
@AstronomyGarage 4 ай бұрын
The Meade website is still functioning (in Zombie mode), so go quickly to get your files!
@haroldhenderson2824
@haroldhenderson2824 5 ай бұрын
In the future, set the zoom on your camera to "fixed". The bounces of "zoom in, zoom out" are annoying!
@user-vb6lq9il5v
@user-vb6lq9il5v 3 ай бұрын
Scroll most of the video frame up, out of view, and try to listen to the narration. If there is a transcript, just read that, it's faster. I am not a big fan of most KZbins other than for music or documentary.
@and3583
@and3583 5 ай бұрын
I strongly suggest that people buy basic telescopes that don't require ongoing support, it's a sad state of affairs but the truth is, even the most apparently reliable companies can suddenly disappear. I use a Tal telescope, I have no idea if they're even still trading, but there's nothing in the scope that's going to stop working.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
It's safe to say that buying a manually-driven telescope will always be the safest path. I have a used Intes Max-Cass. I'm pretty sure I'm on my own if that ever breaks.
@PekoeBrew-gr4cr
@PekoeBrew-gr4cr 5 ай бұрын
Yes very sad, and something of a dilemma for me. Using Orion Dobs, I do a lot of outreach at local schools and on observatory deck. People love the view of the Wild Duck Cluster, and ask "Where can I get a telescope like this?" "Er.. um.. well, you can't actually buy these anymore, but you might find one used." I recommended an Apertura scope, but really shouldn't since I've never actually used one. Thought I was doing great free advertising for Orion, but apparently it wasn't good enough :-(
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
That is an issue. The Orion 8 Inch Dob was always what I recommended to newcomers. I have a Zhumell which seems to be a clone of the Apertura. The Aperturas are very nice (nicer than the Orion's). Pricier too. I think Skywatchers Orion's are a bit easier on the wallet, but I've never used one of those.
@PekoeBrew-gr4cr
@PekoeBrew-gr4cr 5 ай бұрын
@@AstronomyGarage do you like the azimuth ball bearing on the Zhumell? I've heard that it spins much too easy.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
@@PekoeBrew-gr4cr Funny that you mention that. It does spin a little bit to easily. Not for me, a "seasoned user", but anybody new to the hobby. When they put their eye against it, it tends to rotate. You can tighten the central azimuth knob, but that doesn't make too much of a difference. It might be interesting to invent a "brake system" for it.
@limulus61
@limulus61 5 ай бұрын
Wow, this is a surprise. I've recently thought about getting back into the hobby, but I think I will hold off. I still have Dob that I bought from Discovery back in the late 1990s. Now I'm wondering if they are still around.
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
I don't think Discovery Telescopes is still around (their website is gone). If it still works for you, I'd keep using it.
@theoldar
@theoldar 5 ай бұрын
I've been in the hobby for over 50 years. I've seen its glory days and its long slow decline. So many of the mainstays are gone now. How much longer will we even have S&T and Astronomy magazines?
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Good question. I'm glad that Astronomy magazine (at least) hasn't gone to digital only.
@WilliamBlakers
@WilliamBlakers 5 ай бұрын
@theoldar us Aussies lost our Australian version of Sky and Telescope last year. It went to digital only without announcing that in the last print version, but sent subscribers an email about it. Apparently they got one e edition and then nothing. At one stage we had at least two wholly Australian astronomy mags to choose from,now none. Still getting UK mags and Astronomy mag in local newsagents. Perhaps they will restock the US Sky and Telescope. But this is a sad tale affecting many hobbies, we have also lost all our local reptile magazines. I'm sure people knowledgeable in other hobbies know of similar losses.
@MrGp3po
@MrGp3po 5 ай бұрын
We are living some NEW glory days with some fabulous scopes and equipment available to amateurs. William Optics, Svbony, ZWO, Askar, AstroTech, and Explore Scientific, to name a few, have replaced Meade and Orion.
@WilliamBlakers
@WilliamBlakers 5 ай бұрын
@@MrGp3po that is true. And perhaps the demise of Meade and Orion are just the normal extinctions that occur over time and I'm only taking note as they are names that have been with me over my entire life ( Meade especially, not so much Orion). But I do hope that the chaos that the pandemic created isn't being used by some big boys to "do in" the competition ( through restricting supply of components, favouring some brands over others) that will eventually give rise to a less diverse market.
@theoldar
@theoldar 5 ай бұрын
@@MrGp3po There is very little out there for beginners, or for people that only want to look, not take images. It's clear that it is becoming a hobby that is aimed at older people with money.
@marko511d
@marko511d Күн бұрын
I was considering getting a 8" dobsonian scope. Where can I get a reasonably priced one now? Thanks.
@AstronomyGarage
@AstronomyGarage Күн бұрын
That's a good question. Apertura is the best one to get, but SkyWatcher is also a very good value for the money.
@TheContrarianThinker-S0
@TheContrarianThinker-S0 5 ай бұрын
A very sad day, for the astronomical retail industry. I really feel for anyone who has paid; but not received goods/support. As well as the employees. Wish I could say it was a rare occurrence that people were treated this way. Alas, it is the more obvious route failing companies take: no integrity to look after, especially, the loyal customer. That situation of them refusing support for second hand purchasers would have turned me away from the company, instantly, if I was looking to buy a product they were selling. That's a red flag, for people like me; & I am not surprised the company execs would treat everyone below them, in this manner. Bet the top echelon still got their golden handshake 😒😠! Just look at the number of companies that have traded right up until the last day, with zero expectation of fulfilling the purchase. It should have been outlawed decades ago. This is commonplace, Worldwide. Right across _all_ business sectors. Thanks for bringing this to the attention, of your subs. Word will spread faster, due to this expedited video. And save many a prospective purchaser, from losing out. Cheers 👍👍
@AstronomyGarage
@AstronomyGarage 5 ай бұрын
Their zero-support for secondary owners was a very unique and terrible business policy. It is great at "losing the hearts and minds" of potential future customers, lol.
@TheContrarianThinker-S0
@TheContrarianThinker-S0 5 ай бұрын
​@@AstronomyGarage Sorry buddy, but it's not unique. I experienced the same problems, with another US company, across the World, in a totally different industry, a few years back. They refused to even allow a non-warranty repair to go-head, by their local reseller, using genuine parts. And, I've heard of a number of people stating similar, in a variety of industries. That's capitalism for you. Mind you; there's nothing better around: only worse. As the World is currently witnessing.
@4280blkpowder
@4280blkpowder 3 ай бұрын
I guess that answers Meades statement after they sued Celestron over “align north” in the 1990s when they said “ may the best company win “
@craigsawyer6453
@craigsawyer6453 5 ай бұрын
Very sad, perhaps Orion sees a future where enthusiast will build from kits and perhaps use 3D print parts to keep the cost down??? Hard to know where things are going.
@TheContrarianThinker-S0
@TheContrarianThinker-S0 5 ай бұрын
That would be a return to the 1970s, & earlier, when it was commonplace to build from bought parts; and/or make your own. Like grinding your own mirror from a blank kit. As a kid, I was captivated by all this, living on the other side of the World. American companies like A. Jaegers & Edmund Scientific were renowned for this. Now, I would imagine, they would be Chinese. I still have the catalogues.
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