Austin Energy Media Availability - Feb. 14, 2021

Austin Energy COO Sidney Jackson gives an update regarding current weather operations on Feb. 14, 2021.
Austin Energy knows our customers are counting on us to restore power during extreme weather events like the winter storm we’re currently experiencing.
As of 1:30 p.m. Feb. 14, 2021, fewer than 200 customers are without power with 5 remaining active outages. At the peak of this week's incident, we had almost 50,000 customers without power.
⌚ Since last Thursday, the average amount of time customers were without power was about 3 hours.
Thank you to all of our customers for your continued patience as our crews work around the clock to ensure everyone’s power is restored.
Although most Austin Energy customers have power restored right now, we are still seeing outages occur because of ice accumulation on trees. It’s important to know this is an ongoing event and outages may continue due to current conditions or worsen as additional severe weather moves into the area.
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