Is GameStop Retro a SCAM?

[@Calculatedevil]

I used to be a manager at game stop back in the early 2000's. We had to turn away every old console and games for trade in... I kept thinking, "this is really dumb for the future." Sure enough here we are 20+ years later... They could have cornered the market if they would have let us trade in. Very horrible business model.

[@tokageebo]

They straight up offered me $16 for an Atomic purple N64 (clean) in box with all accessories, 4 controllers and 20 games.... I just laughed and walked out

[@Kiwizedteamk2]

paying for inventory you then hold for 20 years seems like a bad idea

[@Calculatedevil]

​​@@Kiwizedteamk2 not holding the inventory... This isn't Indiana Jones. They could have continually sold the inventory. Instead they waited too long. It's nice to play catchup....but the outcome would have been better.

[@Calculatedevil]

​@@tokageeboyeah their trade in prices suck. Then they turn around and sell it for three times the price they gave you. Ridiculous.

[@Thebobomastepro]

@@Calculatedevilfr bruh

[@shade20x64]

I feel like the Gamestop manager didn't believe you, and was like "go ahead and reship, but give him the worst version of each item we have in inventory."

[@Dusty_B]

Going by past videos even that was far from the worst 😂

[@Whitelotus2605]

​@eazyduhzit_6891I believe they wanted an authentic customer experience. But yes, it would be fairly easy to prove with their video footage

[@verndelap]

I think it's real convenient for Gamestop to pull all this BS with worng packed items all so that he would miss his return windows to return the broken items he did receive, yes 100% a scam. Gamestop is garbage Af and I'm glad I haven't shopped there in almost 10 years now, I make it an absolute point to never go to gamestop period for nothing anymore, I'll absolutely do my business elsewhere.

[@operatchick6486]

It's Gamestop: everything in the inventory is the worst version.

[@jamiem2494]

​@eazyduhzit_6891 I learned the hard way no company accepts video as proof.

[@williamwilliams4391]

Gamestop is so mismanaged. They had retro stores everywhere. Yet they decided to stop selling and reselling older games and consoles. Now, they have no inventory for these "retro" stores, and stuff is even rarer to come by. Mom and pop stores have better selection and inventory. So sad to see.

[@metroplex18]

yeah but depending on the area, these mom and pop stores may be charging an insane amount of money for these items.

[@urielc918]

@@metroplex18like in anaheim

[@strippinheat]

There are no "mom and pop" used game stores withing 200 miles of Me.

[@terig5584]

And what’s crazy is that it seemed like they discontinued their retro inventory basically the exact moment that retro gaming started becoming really lucrative. It’s hard to imagine someone actually trying to tank a company being more “successful” at it than GameStop. And then when they should have gone bankrupt, they get bailed out by the weirdest series of events in maybe the history of the stock market.

[@joemamr710]

Are you really sure there are no small game stores near you? I live in a very rural area and there are still 8 or so within 50 miles or so of me, one even in the nearest mall.

[@LordHonkInc]

"That's cheaper than DKOldies" is literally the lowest possible bar to clear. That's the equivalent of the taller-than-Mickey-Rooney award

[@raymondable]

DKOldies is overpriced for poorly cleaned products. Yet somehow in this instance GameStop might've done worse than DKOldies

[@cesariojpn]

As much as I hate DKOldies and their smug spokesperson, passing the opportunity to clip that soundbyte & use it in their advertising would be gold to cringe on those guys.

[@Katiey8625]

its not even a bar... because when your cheaper then the thing trying to be you in the first place that what it should be anyway DKOldies ceo is a man child who thinks he can run a gamestop like online store (and the only way they been able to do that is by ripping everyone off and buying up stock to resell...)

[@diy_mushroomguy]

😂 I haven't laughed that hard in a long time.

[@MyRegardsToTheDodo]

@@raymondable Might've? Gamestop dropped the ball so hard that it went straight through the earth and ended up in China.

[@nomic655]

>A store listed as "GameStop Retro" that actually isn't a "Retro" store anymore >A store not listed as "GameStop Retro" that actually is and has no console stock >A DSiXL that's completely uncleaned >An overpriced Wii U where the left stick doesn't work >A game that doesn't work >An overpriced Xbox without a functioning disc drive >A PS3+PSVita that didn't ship >Completely unacceptable customer service where the support people brush off your problem till your return policy window expires >A terrible condition, highly overpriced PSVita that's terribly packaged >The wrong PS3 model with a 3rd party controller, a gross old cable and the wrong display cable 24:10 I think it's very, very wrong to hold GameStop at a lower standard than other retailers, especially if they're making dedicated "retro" physical stores and charge more than premium for their turn-ins. This is basically a scam at this point.

[@GundamGokuTV]

This is a hell of a scam.

[@kaiju_wastelandr7597]

Every retro console trades in for like $20-$26 in store credit as well

[@nomic655]

@@kaiju_wastelandr7597 In store credit amounts for next to nothing because TOS almost always states you can't use it to get stuff for free. You can only use it on one of their overpriced, broken, gooch infested, unwiped consoles, but they'll still be making a profit out of it.

[@joeschmoe5009]

Everyone knows the entire gamestop company is a scam

[@stimswwolf7867]

And I thought DK oldies was bad

[@Barni2212]

Nah, that's BS. Don't defend them this hard. Those consoles were A, Not working. B, Not working, and they were filthy and not even data wiped. This is beyond trashy quality service. I have a better chance to find a better deal on E-bay than at GameStop.

[@mrtree1368]

But if a sytem has stuff downloaded on it do you really want to not get that stuff as extra for free ? Perhaps they just give you the option to sytem whip it or not

[@joemamr710]

You don’t get to keep those items, and if you ever buy anything you are buying it on their account, and the original owner can still sign you out remotely whenever he wants, which would cut off access to all his original games and anything you bought since, as well as any saves you made since. If the system ever asks for the password or email again you won’t know it and you’ll be locked out too. There is a reason why literally every store wipes their stuff when they trade it in.

[@RhythmGamer]

Why do you want the console wiped? You can’t easily load games on them. It’s free content you didn’t pay for????

[@RhythmGamer]

@@joemamr710you can not remote erase most is not any console this is not a iPhone

[@joemamr710]

@@RhythmGamer Yes you can, just log into your Nintendo account and de-authorize your prior systems, and all games downloaded under that account will be unusable, even if bought by the new user, as well as all game saves will be unusable.

[@BasedRedpilledMasterJ]

I’ve witnessed some scummy things at GameStop, one of the worst ones was when there was this kid who went in to get a game with his I presume mother who didn’t speak much English and she was intentionally upsold by the manager so she paid extra for warranties, an edition upgrade, and a pre order on a different game without even knowing it. She came back with her I presume husband about 15 minutes later and they were needless to say NOT happy.

[@thebeard7512]

Its shitty that the company forces their employees to act like this, I would bring up stuff once and if i was told no id drop it, unless its a switch for a child then i would honestly tell the parent why the warranty is worth or at least was worth

[@daze6716]

a game stop story as old as time.

[@steventhompson5998]

No such thing as a good corporate business they all out to get you before you judge gamestop you gotta look at others

[@joemamr710]

GameStop is by far the worst retail store. For example, they have a literal 0 day return policy on new hardware! 0 day! Meanwhile target, Walmart, Best Buy, they all offer 14 day to 90 day no questions asks returns.

[@Andronicus87]

@@thebeard7512 Blockbuster forced me to act like this too. I got fired because I wouldn't I'm dancing on their grave now!

[@tylerbrunton7696]

"Wasn't it twelve minutes twelve minutes ago?" Timer silently counts up to 14.

[@homermorisson9135]

This video nicely summarizes why I haven't considered Game Stop as a legit source of games or hardware for over a decade... barely above scam level, useless "customer support", barely competitive pricing...

[@Z3CHYD]

Same. I only go to locally owned games stores now, that actually have decent pricing, friendly staff, and quality consoles/games. And the one I use the most has 6 month warrantee on all their used consoles

[@homermorisson9135]

@@Z3CHYD That sounds nice and wholesome... you're lucky to have such stores still available to you, US I presume? Here in Germany, privately owned games stores pretty much have stopped existing decades ago even in mid to large cities... how I miss the days when, as a kid, I could literally walk a few minutes in find myself in a paradise of games and comic books, all with an owner who let me try out the games at his store before buying them too.

[@tezzycallous702]

Man i miss those gamestop bins were you could just dive in to them in find some real good games

[@THERUDESTDUDE14]

same man. they still have them at certain stores but they aint full of the good ole classics no more

[@WoodenFilms]

I got Gears 5 for 5 bucks in 2022 in a Gamestop bin.

[@Soul-w5z]

Still have them

[@MarksterC]

@@WoodenFilmsstill the case today, my local gamestops have bins full of xbox one and ps4 for $1-10. I picked up battlefield 1 for 94 cents lol

[@nickabbott319]

@@WoodenFilmssunset overdrive for me

[@frankieinjapan]

Wow, GameStop is so incompetent. Sending broken untested stuff, not wiping people's personal data, and not even taking care to ship things properly. Ngl, they really lost respect for this one

[@longbar2344]

like DKoldies

[@theatlastech8792]

They had respect?

[@TheStonedAge]

​@@theatlastech8792 Pepperidge farm remembers.

[@frankieinjapan]

@@theatlastech8792 A long time ago they did lmao

[@jamiem2494]

You Americans really need better personal data laws. Gamestop would be fined out the ass here in Europe for selling something with someone's data on it.

[@doktorwindo]

Former manager here. That refurbished PS2 came from a warehouse. That's the only way it would be cleaned to that extent and packaged like that. The other consoles were ordered, and said orders were picked up by other random stores and just sent out. The stores don't really have the means to "refurb" a console. At least when I was there. They're also supposed to wipe the consoles in store before you leave! You have to sign for it! This episode gave me nothing but flashbacks of being yelled at for not selling GTAV to 10 years olds without IDs 😂

[@tychosis]

I've always been curious--I've heard lots of stories about wrong items shipped/nothing shipped/etc... is it possible individual stores just send out random stuff to keep the metrics up and kick the problem down the street to customer service?

[@doktorwindo]

@@tychosis totally possible. Just depends on the store and who's running it. I tried to keep mine running smoothly and I was lucky to have an amazing Store Manager above me that ran the place very well. We didn't have problems like that. On the other end you have some places with managers that just don't care, don't know games, just want to be in and out and as a result the customer suffers.

[@crapparc]

At least you did your job for not selling GTA 5.

[@fierykitty32twitch61]

I work at GS, i do my best to try to embarrass any kid younger than like 13 that wants GTA V or Trilogy lol

[@doktorwindo]

@@fierykitty32twitch61 I'm glad the tradition is alive and well 😂

[@awesomex1031]

4:50 Got a Wii U recently, you can control whatever is on the top screen with a Wii remote, Wii U Pro Controller, or anything aside from the GamePad, as that controls whatever is on the GamePad screen.

[@reverseshin]

GameStop, Please do a better job at cleaning and repairing your trade ins, Pricing the used games and consoles at a lower and decent prices and packaging your products for shipping. Also there customer service needs to BE BETTER.

[@princeleafazriel8657]

Also PLEASE FOR THE LOVE OF GOD, STOP USING MAGIC ERASER

[@dakid40777]

They send the products to the store closet to Austin and the store workers package and ship the games,so we can see why they do poorly handled.

[@reverseshin]

@@dakid40777 that still shouldn’t be an excuse of why the products are poorly packaged and maintained.

[@brubbo0435]

As a GameStop employee I want to apologize for those people I always make sure consoles are clean and working because I love my job these consoles where clearly sent by incompetent employees and I want to apologize

[@SlyCapone513]

@@brubbo0435 thank you for being one of the few competent GameStop employees

[@ChrisB5_]

Stalling you until you were out of the warranty period and indirectly calling you a liar? Yea, they're a scam. I don't know how Gamestop continues to operate when they are this established of a company, and still don't care about their customers. How their reputation hasn't been ruined is beyond me. This is not even a new issue, it's an ongoing trend from them.

[@TheCelticShield]

Gotta watch with GameStop and retro stuff. As a former manager I can say that we used to get fake retro stuff in our inventory from the warehouse all the time. Especially when it comes to Gameboy games. I will never ship at a GameStop ever again. They treat their staff like trash and everything from the top down is mismanaged and disorganized

[@steveliciousrex]

Many years ago I had a roommate who stole about $350 worth of my games and DVDs and after finding my personally marked games at a store across town I got them to print me up a receipt for the police and he got about $27.50 for everything. That should tell you a lot about who is selling these things to gamestop.

[@antonyjames4698]

this is the PR disaster for gamestop. imagine scamming a tech youtuber with almost 6 million people watching.

[@Moskyrath]

You can open the Xbox disc tray with a paper clip. There's a lil button on it you can press with a paper clip to open it when the regular button doesn't work. I gotta do this with mine occasionally

[@Sir......]

Yep. Sometimes the rubber belt gets dirty and slips. You gotta help the tray out 👍

[@TheoRae8289]

@@Sir...... quick question, what's a quick way to clean something like that? I have a towel dispenser at work that's slipping, and I've never encountered this before. 😅

[@deathventure]

I took an old, but working cd drive and took the belt out of it and installed it in my xbox. Haven't had issues after that.

[@Sir......]

@TheoRae8289 presumably cleaning the belt thing with soap. Might need a q-tip if the gear/wheels the belt goes on is somehow slippy where the belt goes too

[@Sir......]

@@TheoRae8289 (also idk if the towel dispenser is the same as an Xbox)

[@GMAceM]

Still loving the “Is X place a Scam” series of videos.

[@drgnflms7]

I truly wanna know what these companies think when they get ripped apart in reviews (rightfully so too in most cases)

[@ultragameboyx7906]

17:30 The GameStop employees misheard “PlayStation Vita” with “Pearl and Marina” 💀

[@benjamin_lincoln]

I remember around 2013 asking if they had gamecube games in store and getting laughed at 😢

[@MyRegardsToTheDodo]

I bought my Gameboy Player disk from Gamestop around that time. They had it priced at 5 Euros, I asked if they would sell it for 1 Euro, and they did. They had two, I am pretty sure they threw the other one away some time later. Now they sell for 80 Euros.

[@PieStudios]

The servers are off to buy stuff on Wii U, but you can 100% still update the system and software

[@Bloomkyaaa]

*I feel really bad for the poor Splatoon player who didn't get their Side Order amiibos of Pearl and Marina.* 🤣🤣🤣

[@EcksGamer]

Good thing about that PS2 you bought is that you can soft mod it with Free McBoot and if you were to ever do that i would recommend the SD memory card thing for storing all your legit owned games because the USB port on all PS2's are USB1.1 which is technically CD speeds so DVD games will stutter, and the memory card slot is closer to DVD speeds.

[@TheRealninjadojopcgames]

7:36 you can actually use the LEFT TRIGGER to shoot while using the stylus

[@strippinheat]

I was wondering why he didn't even think to try this. Both triggers.

[@sirmudkipactually]

I came for this one, idk if they did it for content (which probably they did) but you can't be THAT slow in thinking to shoot with the left trigger.

[@QuantumYouth]

Or use your thumb with that little nub thing that you strap on (ooh er) instead of the stylus.

[@Deja117]

@@QuantumYouth You're telling me stylus thumbs are actually a thing? Drat! My plan to make millions is foiled now.

[@QuantumYouth]

@@Deja117 Haha I think one came with Ridge Racer DS from memory... or maybe it was a Metroid game... so long ago but I definitely had one.

[@samuelsmith2112]

GameStop now is essentially a toy store and Pokemon card shop They don’t even TRY to sell new games. When I go there to get a new game they say “it’s out of stock” Even brand new games like Madden or FIFA It’s easier to just get a gift card and download the new games

[@TheBoolishCitizen]

yea thats why they need to sell other things not just games because games are goin digital

[@therealytshadow1750]

Everytime I pre order they say they don't guarantee the game will arrive day 1, I usually have to go to best buy to get copies day 1

[@thebeard7512]

This is 100% true, they told us this in several meetings. Gamestop is saying "protect physical" but not wanting to actually try.

[@samuelsmith2112]

@@therealytshadow1750 same thing with me I preordered FC 25 and NBA 2K a month in advance. Release day comes they claim no stock or sold out or UPS is gonna be late I canceled the preorder and went to Best Buy When you walk into GameStop all you see now is toys and cards. They don’t even pretend to be a game store anymore

[@banishedepsilon1802]

​@@therealytshadow1750How TF can they not guarantee getting a pre ordered game on day 1? That's literally the whole point of pre ordering!

[@MorbidGod391]

24:36 lol I wonder if someone got your ps3 and spent like what 29 on the amiibo??? 😂😂😂😂

[@MyRegardsToTheDodo]

And I wonder if it was backwards compatible. Deal of the century.

[@VinnytotheK]

Getting an onscreen ad from GameStop for the exact Amiibos you received is hilarious. 🤣

[@Procondor00]

Same! I was hoping I wasnt the only one who got it😂

[@BurningMoreXP]

When the PS3 and the OG XBOX are considered Retro for you then you know that you’re old..

[@basshead.]

So peeps who are in their thirties are old now lol?

[@MyRegardsToTheDodo]

@@basshead. The PS3 turned 18 this year, it was released in 2006. The Xbox was released in 2001/2002 (with a very short life cycle, because it was replaced by the Xbox 360 in 2005). So yes, both consoles are actually retro.

[@agent_aquarius]

Being 28 and old.... The math isn't mathing

[@JimmyCarter1976]

When I heard "retro" I was expecting the newest thing there to be a N64, PS2 if we're stretching what retro is. And then I watched the video and the PS2 was the oldest thing he got.

[@jacobsarvis]

They've had the same unsold inventory for so long, that now it's branded as retro.

[@adamtheman17]

gamestop retro will fail, the older game systems are going up in price and why would people go get $50 for a ps2 when you can sell it online used for $80 or more

[@noizyme]

There are always people who need $ right away with whatever electronics they have, and would rather sell to a company quoting them a definitive amount rather than haggle with strangers on a better price.

[@Deja117]

​@@noizyme Facebook marketplace, Craigslist, Jawa. You post it on there, then you post on social media saying that you're selling a retro console. Trust me, you'll be shocked at how quickly people will jump at that. They'll often buy it at a higher price than shops like GameStop so they can sell it online for a good price.

[@MyRegardsToTheDodo]

It will fail, but not because the older games are going up in price, quite the opposite. They are actually mostly going down, atleast for common stuff. Prices exploded during covid (partially due to people treating retro stuff as investments, which didn't work out for them) and are now declining. There are games that are still rising, but I'd be very, very surprised if such a game ever ended up on a Gamestop shelf. This is literally the worst time to enter this market, if you don't already have pre-covid inventory.

[@skateboard_sandwich]

Support the real retro stores. They're the best.

[@BrickedUpp]

You talking local or online retailers?

[@skateboard_sandwich]

@@BrickedUpp Local.

[@strippinheat]

@@skateboard_sandwich You act like that's a common thing. In larger cities, yes, but in smaller areas?

[@Burgendysauce69]

Honestly all the retro stores near me suck booty they’re way overpriced and 90% times the stuff they sell is broken and dirty not to mention the entitlement they all posses for some reason

[@KEEYBLADE]

The local retro stores in my city are nothing special anymore. It's exactly the same as buying from ebay, as the shop owners are looking up the ebay prices anyway. There is barely any reason to buy from them, since all their shelves are unorganized. On ebay, I just type in what I want, but every time I go into this specific shop, I have to search about 15 minutes if they even have the game I search for. Don't get me wrong, I love physical stores to buy old stuff from. But they make it very hard to actually care.

[@SonicManEXE]

My local GameStop accepted retro games and consoles. They had tons of consoles. Then when the GameStop Retro initiative started, they moved all of the retro inventory to a store 15-20 minutes away. What’s the point of putting more emphasis on “retro” if you were already accepting retro hardware and software and now only certain “special” stores do???? GameStop is so mismanaged. I still get my physical releases from them, in no small part because the Pro membership pays for itself with its $5/month coupons, but I don’t know how much longer I can turn a blind eye to how incompetent they are. But I also like supporting my local stores and their employees. It’s not as black and white as saying “GameStop sucks stop supporting them.”

[@jnstroik]

You shouldn't feel the need to support a corporation like them. Just shop wherever you can get the best deal.

[@PureAlcatraz]

Really needed the hauling capacity of the 10,000lb Hummer EV for those games.

[@TheRCBuildersPost]

You're a better man than I, Austin. If that would have been my order, I would've went to the nearest GameStop to me and thrown the boxes at the employees. Such a trash company, selling trash products while offering trash customer service. How they are still in business is astonishing.

[@purplemonkeydishwasher6849]

I'm so glad that we don't have to deal with the dumpster fire that is gamestop here in the civilised world.

[@Kampfzwerg-qb5xl]

I actually got my New 3DS XL for 129€ (around 140$US) last year... it was the only one in the store and it was in such good condition, even had the Yoshi covers and case from the previous owner... but I bet it was more likely the exception to the rule. Or things in the German branch are different. Anyway, sad to see brick and mortar stores being managed so badly. Gamestop stoped selling Wii/PS2/etc quite some time ago and it feels like they want a slice of the retro cake they threw out years ago...

[@MrBoop4345]

The original Xbox has a dried out rubber belt. It's a very common problem. $3 replacement belt will fix it

[@jnstroik]

Imagine if GameStop knew this and made things work before selling to a customer

[@MyRegardsToTheDodo]

And once you're in the Xbox, you can also remove the clock capacitor and check the other caps, the ones in the right lower corner of the mainboard (five or three, depending on your revision, 3300 microfarad/6.3V) are often bad. When they go you get a distorted image or a no power issue.

[@hw2577]

GameStop is appropriately named -- STOP, don't go!

[@Showsni]

So the moral of the story is, if you buy amiibos from GameStop online sometimes you'll get a PS3 instead.

[@poacherthenn]

i got a display unit ps2 + an og controller + kingdom hearts for $90 (before tax), the console was cleaned inside and out and fully functional. if you're buying from them i'd highly recommend getting a console on display as they seem to be much higher quality

[@zachgilbert2517]

The dsi xl has a special place in my heart because it was my first personal console that I never had to share.

[@Reginald_cumberfuk]

At this point GameStop just needs to go out of business, they deserve it

[@SenkichiSpectrum]

Hey Austin, So as a GS employee some things i wanted to share. I'm not sure what the point of the "retro" stores are. Most of our stores that are non retro just hold onto the retro merch. 95% of ALL online orders with gamestop are just shipped for the closest store to you. Gamestop close some distribution centers a while back and their idea was to "make the store the warehouse" so we have two rolls of tape. a clear one for stuff we box in store like trades and then a brown one that we use for Ship from store orders (aka almost all online stuff) so it gives the illusion it's coming from a warehouse. Its kind funny as they are pushing "web in store" orders but telling us to say its coming from the warehouse. They used to print the zip code of the store your package shipped form on the boxes but I haven't looked in a while to see if that is still there.

[@justingodbey4984]

I'll never order from gamestop again. I ordered Crisis Core FF7 for the switch. I paid for it to come brand new, but when it showed up in the mail it was only the case with no game anywhere to be found. I tried for days getting a refund or something, but basically the people I talked to said they didn't believe me, and anyone could order a new game open it and say it never came. I was flabbergasted. I just gave up, and said never again will I order from them so I just bought it digitally. So. I paid for it twice and still have an empty case that occasionally stares into my soul.

[@Kyal-]

You should have threatened to dispute it with your bank, and then if they still didn’t send you a copy, you should have actually disputed it with your bank.

[@jamiem2494]

You really should have done a chargeback. That's what it's there for.

[@justingodbey4984]

@jamiem2494 Unfortunately, I've never even heard that term before. I only ordered the game cause I couldn't find it locally, and to be fair I still shop at the local gamestops because the people there have been great to me and my nephew. I have never had a company just straight up accuse me of lying like that though. It was insane. Honestly, money isn't even a huge deal. So, $60 is a cheap lesson learned it could've been much worse. I will just order from somewhere else next time I need to because I've never experienced anything like that anywhere else before.

[@raywill2007]

FYI: if you order something from the Gamestop website or app and want to return it, you can do a return at any of their stores as long as you have the packing slip/order form.

[@TheoRae8289]

I miss the early 00s retro stores from outside Nashville. They made sure anything sold to them worked first.

[@holyhelga]

GameStop pricing no matter what you buy has always been a bit like scalping prices

[@theancientgamer8524]

One quick question: The Injustice box had a "Pegi 16" label on it...isn't that the overseas version of the ratings system? Which would make that game in the PAL format? Is this just a case of it being region locked (are WiiU's region locked?), or am I barking up the wrong tree here? By the by...if it is in fact region locked, it was 100% the responsibility of Game Stop to list it as such to keep purchases like this from happening.

[@strippinheat]

They are also supposed to be tested in a system to ensure it works before taking it in. So if it was region-locked, it wouldn't have worked so they shouldn't have accepted it.

[@TheEyeTrax1]

I guess editor just chose the PAL region box art for the recap, actual game and box they received is clearly the NTSC version.

[@decoxish]

As someone who’s worked in GameStop for a while. They’re not paid enough to care nor does corporate have the mindset to care

[@SwaggieSteve]

I'm "mad" you didn't end up checking if the joysticks worked in game on the Wii-U lol

[@PhirePhlame]

Protip: if the Xbox's disc drive sounds like it starts to come out but is being stopped (a sort of hollow plasticky tap), give it a light knock on the roof right above the disc drive _just after it makes that sound._ If timed right, it should be jostled enough to overcome getting so barely blocked in.

[@jamiem2494]

Or just use the pin hole...

[@anthonymendoza4343]

I’d rather buy gaming consoles at eBay than GameStop 💀

[@thebeard7512]

I recently left the company after being there for 5 years, personally non of that should have been sent out. There are very few employees left who actually care anymore, the company does not put anything back into their employees anymore. I cant tell you how many times I've seen employees do underhanded shit and get praised for it but the employees who try to do what's best for the customer get written up.

[@alt666]

Man working in a gamestop must be amazing... not many customers depending on where you live so you dont have to do much And crazy how people (including gamestop) want 200-300 for a ducking 3ds -_-

[@MouseSPAL]

You're probably right, but that also means your manager will be breathing down your neck making sure you push every new product to every customer that comes in.

[@JingMitsuyamaCH]

I worked at one for 2 years and yeah of the pay was straight garbage i wouldve stayed. It was just me and one other co-worker playing switch games with the occasional customer

[@nonnycboo]

Not a GameStop, but another game store that I worked at: While not very busy, GOD they try their hardest to MAKE you busy. Testing/cleaning cartridges daily, rearranging stock and inventory counts. "iF yOu HaVE tImE tO LeAn, yOu hAvE tImE to ClEaN"

[@nomic655]

@@nonnycboo Sounds like your boss was just annoyed at the fact that you weren't busy but couldn't think of actual ways to make you busy.

[@nonnycboo]

​@@nomic655Well, there's an obvious reason I don't act as assistant manager there anymore 😂 Bc you're not wrong

[@seanc4501]

It's insane because GameStop has refurbished used consoles for decades already. What it sounds like is when you make an online order, it gets sent to the nearest location with all the items on hand and then mails them out. Explains the quality inconsistency with the Wii U and PS2

[@SwaggieSteve]

So you can trade your retro games in for a dollar and have it flipped for 100 lol

[@MegaMiguelMiki]

This is why no one cares about GameStop anymore. Thank you for showing everyone!

[@1martymcfly298]

If GameStop is a scam then so is GameStop retro.

[@FuriousJesse]

I just wanted to say that I really enjoy your style. It feels like you're talking to the audience but the cameraman/people are allowed to talk back and forth with you. It seems way more engaging than most videos in this genre.

[@kryzenskj]

You literally got scammed bro

[@thecyberquake618]

This is why I stopped giving GameStop my business years ago. They've become an absolute joke in multiple aspects, including their customer service. It's so on brand for them to mess up almost every part of the order, then blame the customer and not want to believe them when they call to say almost everything in it had some kind of issue

[@DjShaix]

That can’t be me 6:45

[@Juslom92]

Pathetic of Gamestop to sell such horrible condition stuff considering if I had traded in that PS Vita they would've turned me away or charged me more to "refurbish" and sell it than if get back in credit.

[@zacheslick]

Did I miss the part where Austin Evans got a hummer EV?

[@TuuRelentless]

Thanks to Denki!

[@jarhead72]

To see GameStop’s incredibly poor quality compared to the retro-resell chain stores in the UK is shocking. It can’t be that hard to quality test products and actually send the correct ones (and our stores at least have warranties and return policies they actually stick to)

[@user-hp4vz4mv2m]

I suddenly want to buy a ps2 and ps3 but not from gamestop.

[@skywarrior1004]

I bought a new 3ds xl during pro-week and battery was swollen af so i immediately took that off and bought another one of Amazon and was surprised how decent it looked. Most of the items are shipped from stores and i don’t think employees give a shit anymore

[@Belnick6666]

18:10 So a gamspot employee stole the ps3 and other thing and replaced it with a toy. Was he fired ? or they did not report it?

[@CaptainRex332]

80$ bucks for that dsi is OUTRAGEOUS I got a near MINT condition dsi from my local game store for 99 cad only gripe was that it had a 2ds stylus not a dsi one barley had any scratches on the screen and the average amount of scratches for the top shell

[@JCBOXF]

how is everyone

[@davidaulkim]

gud wbu

[@JCBOXF]

@@davidaulkim im good brotha

[@matixtig]

Gg dawg

[@GMAceM]

Pretty good, hope you’re doing well as well

[@colintaylor2992]

I was a manager at gamestop around the time this retro stuff started. So what happened is everything except the PS2 was shipped from a random store somewhere, not from a warehouse, so pretty much these underpaid employees who don't care just kinda threw them in the box and just took them in trade without checking or cleaning them. The PS2 was the only thing that was actually shipped from a warehouse and actually refurbished

[@saintrocketIX]

GameStop: not even once.

[@Deja117]

Well their name is fitting I suppose. They stop you from playing games.

[@EisOfSpades7]

I tried to also buy a Wii U from GameStop a couple weeks ago and I got one that reeked of smoke, dust bunnies galore, a black skin over the entire console, a gamepad with one obviously chewed on joystick, sticky buttons, and that wouldn’t even connect to the system. Not to mention the thing wasn’t wiped and I couldn’t seem to navigate any of the menus

[@ramrod126]

Remember when we saved Gamestop? Maybe we shouldn't have.

[@talonmiller9744]

How is Gamestop not being audited in some way so all their warehouses/stores are thoroughly checked for quality assurance? Watching this is just sickening and Gamestop still being around is crazy to me

[@budpaw8852]

1:42 the whole experience? Driving around to the stores is apart of the experience.......

[@GTArajgaming]

Damn the prices for the dsi XL, og Xbox and especially the PS2 are insane, there's no reason for it's price to hike so much considering you normally couldn't get rid of them

[@JoshLTP]

1 minute.. If you don't answer idk anymore.

[@dogthegamer9576]

Me

[@squishprince]

Fell off smh 😔

[@JoshLTP]

@@squishprince I know right

[@1996marioRH]

Gamestop should be ashamed. That was horrendous

[@aikiwaki]

old consoles are getting more and more expensive every day... PSPs were like £30 and now they're £90 ish, wth

[@Drunken_Horse]

People are asking silly money for them that's not the same as them costing that much. I bought a psp 1000 and psp 3000 both cost less than $40. Both of them in good condition no scratches at all on screen. Didn't even take much looking around to get them

[@wyterabitt2149]

Games are expensive as well. I remember getting my copy of Daytona USA 2001 for about £5 in 2012. I happened to notice how much it is currently being bought for, not just listed but bought, and it's going for around £70+. Other games have bizarre prices, Sonic Adventure 2 is randomly £80+ while the first game is only £10-£20. Skies of Arcadia is around £80. I have a random game called Torico (called Lunacy in other countries I think), it's a fairly nothing fmv adventure game - it regularly sells for £130+ . . . . .wtf is happening!

[@Aelfwine78]

I recognize the Jamboree Marketplace GameStop. When I was last there, several people came in asking if it was a retro store. They all got sent to another store in Aliso Viejo. Disappointing.

[@lockstockandbarrel8491]

Gamestop is trash

[@mathewreyes60]

DUDE OH MY GOD, THAT WAS MY XBOX, I MADE THAT RING MARK AND SCRATCH WHEN I WAS LIKE 8 AND HAD TO PRY THAT THING OPEN TO PUT A DISC IN, I LOST THAT THING YEARS AGO! The controller wasn't mine so they must've paired it with some random spare. Could I maybe get it back? My sister took it with her to college to play movies and i never saw it again after that.

[@MorbidGod391]

Are you driving a $100K Hummer EV?

[@Cool-Spot]

What I think is a little funny is if you check Gamestop's trade in page they only give a single penny for the 160gb PS3 slim

[@thamankomatineni2235]

Under 10 mins 👇

[@leeartlee915]

I’ve messed around with Game Stop online before. I can attest that they OFTEN send the wrong things. Like, that has happened to me around 20-30% of the time. However, all my stuff usually works so I haven’t dealt with that.

[@dirtydaniel91]

114$ for that Wii U really hit hard when you know the guy that traded that in got 40 bucks of in store credit a gamestop put zero effort into cleaning or formatting the console. They gave the dude a 40 dollar gift card, took that console, dropped it in the box and sold it to you for 114 haha. My local pawn shop called Coin Mart does more as far as testing and cleaning and is cheaper

[@dimitriosgladio059]

My uncle gave me an OG XBox he found at a dump for free btw and the disk drive worked and had a copy of Halo 2 in great condition. 10/10 better than GameStop

[@BladeNinja]

Recently I brought a red wii at my local gamestop and it too wouldn't read any discs. I had to return it a week later but they were nice about it and gave me no hard time. Still a bit annoying that Gamestop isn't testing these consoles. I get they don't get paid well and it's a tiring process but it's the job of the company to be on top of these things.

[@Kebaskia]

This is actually diabolical. Also somebody got themselves a PS3 and a PSVita for the cost of an Amiibo. It's quite obvious that they simply just put the wrong label on the box.

[@wrench1674]

former gamestop worker here, the trade in steps we would go through would never allow any of this to happen. first, we test the consoles with the customer there so we can tell them "hey this isnt working and we cant take it or hey this is really damaged," so we would then give them less on the trade in or sell back or just flat out not take it in as trade. we also would at least clean up the consoles before we boxed it up and labeled them. we would take in consoles that had third party controllers but we would lower the trade in value with that too because it isnt what the original came with and we wanted it to be as close to original as possible for the used consoles as well. the game not working is a crapshoot unless its very visibly scratched up or something there's not a way to test the game before accepting as trade. this just seemed like workers didnt care about the process at all and just took it because they needed trade ins which is also a weird number to put on a store.

[@KayoMichiels]

Wow their refurb service makes DKoldies look like a retro collector's dream!

[@cortendo9054]

There's nothing more gut wrenching then getting games that don't work, consoles that don't work, and then not getting what you ordered. Then, getting felt with subpar service. It's like yelling into the void.

[@sunshinem.7741]

I love that GameStop started retro again, as I can use my discount/coupons on cool stuff I actually want. It just irks me that not every store hires ppl who care about games or do everything properly. My store has been shipped scratched games, not fully cleaned systems, and improperly packed boxes from other stores, which takes extra time to defect out or clean ourselves. I know fully testing the older consoles (mostly Wii/WiiU) takes a while, but it's SO important to do before packing up. Employees have also suggested different categories like "game only", "CIB", moderate or excellent condition, etc. There are absolutely stores with passionate teams who go above and beyond, and many folks go specifically to those locations even if they aren't the closest. When one of the Rhode Island locations closed, we got a lot of their regulars coming here to CT. Even though there's improvements to be made overall, I'm still glad to work at a location people like coming to 😄

[@BonJoviBeatlesLedZep]

6:09 Aaron's meme-poisoned brain has infected all the other editors and i love it

[@rollingtroll]

This company should absolutely not exist. Horrendous. You pay a premium for some certainty that you may actually get something decent, and THIS is what you get? You can buy it three times for this money at a thrift shop and have a much higher success rate. Either way, that PS2 RCA plug; Just get some needle nose pliers, bend it out, it'll be fine. I appreciate the Creedence.