Autel Consultant | Update Subscriptions and Misconceptions | Autel 2020

Hey Guys,
This is Curtis, your Diagnostic Consultant, with another informative video on Update Subscriptions and the misconceptions behind them. The reason why I wanted to make this video is because a lot of people who are out of a subscription may be " on the fence" when it comes to renewing their subscription. Many people have been "burned" speaking advice from online or local dealers thinking that an update will fix their problem when in fact in some situations it won't. What I am going to do is help you come to a conclusion if it's worth purchasing an update subscription or not and what to look out for.
PS.
If you are out of a subscription and are not sure where to purchase the update or if you want me to give you my thoughts if an update will fix your issues. Please book a consult with me at www.auteltech.co.za
Thanks
#BestDiagnosticToolforCars
#AutoDiagnosticTool
#BestOBDTool
#AutelSubscription2020
#AutelConsultancy

[@a.c.e.7568]

Curtis, you should get AUTEL to post an explanation on their site of the differences between: MaxiSYS, MaxiDAS, MaxiCHECK, MaxiPro, MaxiCOM, etc. Really, I think flying an aircraft with one engine out in bad weather is easier. Also, on the AUTEL site, the "Where To Buy' is severely lacking. It only shows me O-Reilly's in upstate NY. It should list all authorized dealers.

[@milonrojas6302]

My conclusion as a philosopher is that, companies that works on these parameters and complications are no more THAN professional scammers.

[@chrsrans1]

Great video which has given me the answers to all the questions I’ve been wondering about for a few years now, your a top man. I’ve been looking at the maxysys 908p for a long time now but simply can’t afford to by a new one. I had been put off buying a good legit used one because I thought I would have to buy multiple subscriptions to get the tool back up to date. I’m still using an old ds708 and am really feeling left behind as you can imagine, thank you and will be checking out some more of your videos for sure. Chris, U.K. P.s just subscribed

[@mysolfrende]

Hi Curtis, this is Sol. I really appreciate your video information on scan tools, although I havent got that scan tool model but it was great to follow up. Bless brother. Well I had an Autel MK808BT and I need to back it up before factory reset. But I cant find any way to do that..or was this option not included on this Autel model.

[@CRUSHFACTORPC]

I have the Autel MK808 and would love to see a video that deals with programming new key FOBs for 2012 BMW N55 E93

[@motosystemltd]

Great advice as always, I am locksmith and have got Im608 and my subscriptions run out very soon I will purchase them, but with few weeks delay, can You clarify what did You mind back up the software before subscriptions run out?? It's about copying the Scan folder?? In other words, what gonna happen to the tablet for couple of weeks without subscription? I will be grateful for explanation THANKS

[@1fnjo790]

Hi Curtis. Could you create a future video to show viewers whether or not after software subscription expiration, if you did a factory reset to the tool, the proper way if any to install the scan folder backup in a manner that the tool will allow you to access Diagnostic software again afterwards without renewing update subscription?

[@motosystemltd]

I just ask Curtis the same question... Did You try this way? Thank You

[@a.c.e.7568]

Nothing can be more confusing than the countless diagnostic models (from AUTEL alone) and what they can and cannot do. This video was helpful in that as a serious DIYer (nobody touches my cars and motorcycles) that performs maintenance on my own vehicles, I cannot afford a subscription every year. Though what gets me is at 1:42 why would I get a subcription to fix a software bug? Then at 9:30, I would not want AUTEL to remove a feature unless they have an updated one to replace it with NOW and not later when I need to buy a subscription to get it back. Sounds like some slick big-three corporate mentality to me. I am considering a MaxiPro MP808TS where I would use maybe half the maintenance functions but some of this Autel corporateocracy is leaving a bad taste in my mouth.

[@autotransmission7431]

thank you for answer so fast you are the men

[@1fnjo790]

With Autel, Is there a better time of the year to purchase a new tool or an update to get the most update bang for the buck?

[@timmurray7639]

Charge a consult fee to guide someone to buy the right tool from you seems like a good gig for you. Not sure why anyone would do that. It should be part of the what you offer when someone is buying from you

[@charlesscozzaro9170]

will the j box that comes with im608 work with laptop windows 10 to program modules ect.

[@ridgep551]

I have noticed the Ultra will say the VCMI will not work until new update is downloaded.It appears that Autel can lock you out of use with this method as soon as your subscription expires.I'm wondering if each VCMI update is set up on a timer.If a person cannot afford a subscription at the time of subscription expiration,they can be locked out.Why is there no information on Autel Ultra backup?Making me nervous!

[@pintobobster]

I notice that Curtis does not reply to comments left here, only refers to the booking for information. He is waiting for that consultation purchase fee. seems he is kind of doing what he spoke against?? now are these a charged fee also?? am I wrong? Or have others noticed the same??

[@autofastcarservicerepairau9710]

Hi Curtis, thank you for your advice regarding Autel subscription. I'm a workshop owner in Australia and I found very hard to get info about Autel scanner functions and capabilities. Unfortunately my area dealer is not for help at all. Would you mind to give me an advice.? I have a customer Volvo XC 90 T6 MY 2016 with a faulty steering lock (electronic one).I bought a brand new steering lock from a local dealer. I also bought the code. Do you know if I can code the new steering lock to the vehicle using my Autel Maxis Pro? Many thanks in advance.

[@shodshacklett9522]

You can buy the adas add on software without buying the stand and targets I did it

[@dougpocock9816]

Does Autel have a list of procedures each model or family of the model will perform? I have a manual.

[@edwinvillafane2171]

I'm having a problem with 1 scan tool I'll my SD card went bad how do I collect the files to get my scanner to work again it's a Auto Max

[@galaxyb1103]

Amazing info like usual, very professional advice, thank you. You touched on the subject of backing up data before the subscription runs out, but there's something many folks do not have an answer for: If i back up the scan folder , then reset the tablet to factory defaults, after the fresh reset will it be enough to just drag back the scan folder to the same location? Or will the Autel default maxisys applications (scan, update, maxicloud, scope, etc) dissapear? I am talking a fresh factory reset from the Android tablet menu which should resolve all the tablet lag, will it be safe if i just restore the "scan" folder ? Again this is for an unit with expired support Cheers.

[@motosystemltd]

I just ask Curtis the same question... Did You try this way? Thank You

[@scottScottMechanics]

Hello good video I have a ms908s and trying to add USB keyboard Logitech 400 to no avail Would you help thanks from scott

[@rhvreramon]

Hi I spoke to you about 2 years ago when I was attending Lincoln tech diesel mechanic school. I’m starting a truck washing business and want to add a service where I give a diagnosis scan just for their info. I also want the ability to do trucks as well and email the report all in one system. Which Aurelio will do this. Thanks.

[@jmsjro6]

I may have missed the answer and if so my apologies, but once my subscription is out of date I know my manufacturer's warranty is no longer intact...Let's say I let my subscription stay expired for 6 months and then decide to purchase an annual subscription. At the point that I install my annual subscription is my manufacturer's warranty reinstated? And if so how long can I let my scanner be out of subscription before I must update it to insure the updates are legit and the manufacturer's warranty is intact?

[@yaseenhashim8538]

thanks for all advising

[@AutelConsultancy]

My pleasure Yaseen. Thanks for watching. I hope it helped

[@acuteban]

@@AutelConsultancy what's your email address to contact you at I don't see it anywhere posted?

[@AutelConsultancy]

@@acuteban HI my friend, Did you go to my website? If not go to www.auteltech.co.za and click the diagnostic tool consultation to make your appointment. Thanks

[@jideolubunmi3876]

Hi there, I have 2 autel dongles & I'm registered & mistakenly paid twice but my current issue is now the 1st & 2nd dongles are not recognised by the app. What could be the problem? Or is it l have to register the 2nd (white) dongle with a new email? account

[@julioserrato2947]

Hi sir I have a question for you I buy ms908 in the guy who sell it to me don’t tell me the subscription was aspire The scanner only work with 2018 model and I need to scan a Chevy 2019 can you recommend it to me a good place to buy a new subscription ?

[@isaacdelgado7811]

I have a question I have an Autel maxisis 908 as of 2016 I can Acer update it and how much does it cost

[@sheldonx3283]

Can updates resolve bluetooth connectivity problems? It's the 906BT, bluetooth on the device won't stay on. Check the VCI it works perfectly fine, connect using another tool and my cell phone. Appears to be a software issue, when i check "Es file explorer" the bluetooth folders empty. Just want to varify before purchasing an update.

[@zildjianl]

If I buy a NEW Unregistered 2020 Autel MaxiSys MK908p & I know that it is out the 12 month warranty just by the fact it is older than a year, BUT the question is: Will I be able to download & install the currant software update since it this unit IS Brand New & has never been registered nor has it used the free download that comes with all these units??? Please Help

[@elgigglez3544]

Is it possible to update a my908 with a ms908? Or are they completely different?

[@reality150tv]

Ok so and this is from the start of the video we are off to a bad start. Subscriptions what u are getting, u are getting possible fix for bugs that auto detect vehicle by vin, So you think its fair to charge someone to fix something that was broke when we got it or broke after updating it? it the users responsibility to fix something they bought that should be working from the start or at the very least fixed for free when a fix comes out. I get charging for updated information of cars but at the bare minimum basic operations of the device should be something covered by manufacture.

[@ibcadillacpimpin]

Can I program a 2006 Dodge Charger IMMo Key with a Autel Elite ? Also can I buy a add on to my Elite to program keys for Mercedes Benz?

[@donniejohnson7499]

Thanks for sharing.

[@jmsjro6]

Where is the best how to video to backup my scan tool before subscription expires? I have an ULTRA, Ty

[@kyagulanyicharles4095]

Thanks for the advice, I have Autel im100 ,1st of all I am uganda,how can I buy the updates from you,and how much are they. Secondly, when I buy the updates, will I be able to do DPF programming ,and what device can I add on Autel im100 so that I can also use it on 24v tracks

[@AutelConsultancy]

You can book a diagnostic tool consultation with me at auteltech.co.za Ill be able to discuss your update options and give you a tool strategy for the problems that your trying to solve

[@alfredjohnson6763]

How can I get my MS906TS software updated and what the cost

[@Tahsin_Hussain]

What happens when subscription ends? Does it stop working? Which Autel version I will need to Program a new Fob key from an Existing fob key in Vauxhall insignia 2009?

[@Crashcrap]

I have a ms906. And I have my subscription has been expired for a while. I’ve noticed that some newer cars won’t scan. If I get the package will it update to add all the newer vehicles?

[@OverlandAddiction-qj1cn]

i have a question? im not a shop and want to buy an autel ms 906 pro, and i only want it to be able to maintain my 2021 jeep, if i buy it and dont renew subscription will it loose any functions as far as working on the same 2021 jeep i bought it to work on?

[@armandoquintanilla3529]

The VCI Flash Elite is 9-32v and the same model offered in the 908CV why are you saying the CV software can't be put on the Maxisys Elite, because it doesn't care what Battery potential if the Unit Under Test? And what "value" do you offer by higher prices for subscription renewal??

[@AutelConsultancy]

HI Armondo. Im talking about the input voltage. The maxisys Elite input voltage is DC/12V/3A the MS908 CV is 12 V (9-24 V). As stated the models have different hardware levels. And the reason why I said the the CV software cannot be transfered to the Elite .. is because thats what the engineer who made the software told me. Im relaying information from the source and I actually work with the tools daily . Lastly im not going to try and pursuade my "value" to you. Reason being is because I dont know your situation to tailor a sevice that you value. And second... even if I gave you 10 reason why.. you probably made a cognitive decision already that whatever I say isnt going to be percieved as valuable . I dont want to waiste your time. Hope this helps. Thanks!

[@veliksami]

Can you stack your subscription? For example can i just buy 2 one year subscriptions and add them to my account, potentially extending my coverage until 2022?

[@AutelConsultancy]

Hi Samar, iven never done this before. Thats alot of money upfront. Just wait until you really need it.

[@azinavnav6809]

Hi kurdis I have autel ms 908 ms which update is expired 2 years back if I take update subscription from u how much u charge plz let know Thanks

[@joesilva1330]

Hello and great video (s) I have a MaxiCom 908mz Does it have lost key coding capabilities? And if so say an 04 BMW 535XI?? PLEASE 🙏 advise Thank you, Joe Silva

[@nardinopigliacampo3854]

Hello, i bought a MAXISYS ELITE in united states, i want to use it in LatinAmerica, specifically in Venezuela, i already renew my anual upgrade software and is active, Can I, from Venezuela, download and update the Latin American software directly from my tool ? I heard about blocking by ip address if you don't have the software corresponding to the country

[@dquanjack8880]

I have the MK808 from the subscription I don’t think I’m going to afford it so I might have mines up for sale

[@jeffreyhughes537]

Hello Curtis! I just purchased an Autel MX808TS. Being a retired Army mechanic I intend to primarily use it for maintenance and service of our family vehicle(2010 Chrysler Town & Country). Will I need to keep purchasing updates?

[@gabinosanchez7563]

@@Nastyhabitz yep i say the same, good luck getting an answer. once you buy the unit they get you going and then say good bye. you are on your own

[@ssucharith]

Beautiful Video.

[@AutelConsultancy]

Thanks for the compliment. Im glad you enjoyed

[@peejaysantin6644]

Hi Curtis. Question pls. I’m planning to buy NEW Autel IM608 Pro. Would the software that comes with it be up to date to the very latest Software? I’m independent garage owner and most of the time we deal with domestic and Asian makes and every now and then we get rare Modules replacement and key programming jobs. Would this tool be somehow we can relay on to tackle some of those jobs. We currently own Snap On Verus edge but we want to add autel IM 608 Pro as a second tool. Pls let me know what you think ? Thank You

[@AutelConsultancy]

Hi Pee Jay. I hope your doing well. For me to better serve you with 100 percent certainty I would suggest booking a consultation with me . This way I take the time to ask you questions that will help produce the right tool strategy for you. Go to www.auteltech.co.za.

[@gabinosanchez7563]

i bought an maximIM 608 pro, and i was able to work years from 1999 up to 2020 just fine i had two year subscription, during that time, worked wonders i even realized a few SPS programming on GM , key programming, on nissan, ford,honda,and toyota. after my subscription expired, i lost comm with vehicles 1999 up to 2008 but years 2008 up to 2020 still working wonders so far, even with subcription expired. do not know if you keep it up to date, you do not loose any function i wish i could get an answer on that before buying another tool just to fill that need 1999 up to 2008 my experience i had an snap on verus and it is very limited

[@juiceda6]

I bought mine second hand. How do I know if they have claimed it stolen or not. I spent a lot on it and I'd like to have all the features. I've lost contact with the original owner

[@chriskeiffer5861]

Have you figured anything out on it? I bought one about a year ago and never messed with it until now in the previous owner passed away. So I don't know serial number or ID or anything

[@rishirathore254]

Thanx bro now i change my mind i go some where else 😜....autel is not pocket friendly...

[@AutelConsultancy]

Hi Rishi, I agree. Fortunately my clients dont worry about this.

[@albertgiles5128]

Hey if I buy a used ms908 will I be able to update it ?? Since it’s been registered by someone else.

[@rogerbrandt6678]

Only for the first year.

[@jaxmismo2862]

Sir Curtis can i add software of my IM608 that can do module programming for new module,,, or access programming file for FORD?

[@AutelConsultancy]

Hey Jax. Unfortunetly not. To do Ford Progrmming you need to purchase fords sofware and use a laptop / j2534 to do the programming.

[@davidsmanulan]

Dear Curtis. I am looking for tutorials with the IM508 and XP200. Thanks. David shachar- Israel

[@zahiddala6995]

How much are the updates for ms906

[@CHRIS_CREATIONS]

why does Autel still run Android 4.4.2? Its so outdated Android software you cant use it download anything these days to use it as a Tablet as well

[@mrdman094081]

Seems you are getting a lot of likes and especially on this vid and from respected sources as well. I cant wit til my autel subscription expires. Instead of renewing I will just buy another machine from you.👍

[@lillianhawkins7776]

hi i have a autel ms906bt, im having problems,lol when i use it on like from 2012-2015 gm vehicles, the tool doesnt show like ecm,,trans,body control,for selection, its 1 2 3 and blank beside the number instead of showing what controller i need to pick to retrieve the information where i need to go, dont have that problem with other manufacture brands only gm like equinox ...help would be appreciated...thanks

[@AutelConsultancy]

That I would need to check remotely. What I would do first is contact autel new york when your diagnosing those vehicles then have them do a data logging. it could be a number of factors but its hard to tool with out logging in.

[@CarlosGallardo82]

Hey Curtis, Can you help me with a subscription renewal? Is the price the same as the website? And as fast as them?

[@bobbaxter952]

I heard there was an autel update you can now do a spare key for european 2016 mini bdc1 by obd pretty safely now?Anyone confirm?

[@diyauto6258]

One of the tool trucks that stops by our dealership told me to be careful because ppl/websites are selling fake Autel scanners and when you go to update, autel will see that it’s not authentic and will delete all software from unit. Is this true? Also advised me NOT by from Amazon due because they don’t warranty or it could be fake?

[@AutelConsultancy]

He is partially telling the truth but the way he is using this "fear" tactic to you is what some vendors do to encourage you to purchase through them. Here the facts : All the tools come from AUTEL headquarters in china. Autel China has online distributors and offline distributors. Most of the online distributors are from China. The challenge most consumers have is not being able to decipher which is an international distributor vs a US seller. If you purchase from an international seller that is overseas, your tool will not work in the USA as it will have an IP block. Some international sellers offer tools that will work in USA but since Autel new york did not import the tool directly from Autel China, they will not give support on the tool as its from an international seller. I have a video on the dangers of buying on amazon you can check out. But what I can advise for you is.. If you just want to get a tool and make sure its a usa unit get it locally from your tool truck. If you want to benefit from the tool then I can sell it to you directly.. If you are just looking for the lowest price and want to self diagnose which seller is usa based etc get it on amazon.

[@reyonwilson9334]

Hi Curtis when buying should we look out for knockoff autel maxhines?

[@AutelConsultancy]

Hey Reyon, this is what I can tell you if your trying to diagnose which tool and which vendor is right for you. There are 15 potential problems that you will encounter owning this tool. Some of these problems are really expensive and you will only find out after you have purchased the tool. With that being said, if you want to quickly get a tool and attempt to solve these problems yourself, then you can continue the path that your going . Alternatively if you want to know what these problems are and want to me to resolve those issues, then you can book a diagnostic tool consultation with me at auteltech.co.za . This way you will be able to get all the information you need to make an educated decision.

[@colinscrimshaw3017]

can you help me out am looking at buying my first Autel is there a difference between ds808 and the mp808 i would be greatfull for help

[@AutelConsultancy]

Hey Colin, Sure. Just go to www.auteltech.co.za and book you diagnostic tool consultation. Ill call you up and learn about your needs then design a package for you. Ill send you a tailored PDF of what we discussed with some additional recources for ( Repair Information Links / Demonstration Videos) You can take that information and make an educated decision. Or if you want to have me manage your account and represent you , you can order the tool through me. Hope this helps

[@jserdnoloc9088]

i have a maxisys 908 it's stuck on maxisys screen, any fix for this?

[@jamesbarratt593]

Can you supply im608 pro out to uk

[@user-qw6ot5tr4f]

Im new to programing/coding. I brought a 2014 chevy express and from the troubleshooting that i have performed it leads to the bcm module. What system would i need to program a new bcm ?

[@AutelConsultancy]

Hello, Thats a good question, if you want me to diagnose you properly and give a tool strategy thats perfect your needs go to auteltech.co.za and book the diagnostic tool consultation.

[@javsolutions865]

Hello Curtis, I recently bought an expired contract autel MaxiCom Mk808 from someone in the US with the hope to renew his contract and use his diagnostic scan in my workshop but unfortunately I didn't ask for his password and since then I have not been able to use the device. I would like to know if there any hope of using this device some day?

[@AutelConsultancy]

So there is a password lock when you start the tool? If so im not sure if you can bypass it. There might be a way but it may be a sofisticated process in order to do it. When I get the chance aill ask my engneer

[@akaitv6606]

Anyone know which autel can do instrument cluster swap on mazda 3 mazda 6 2006-2013

[@chandlerfihn8443]

I currently have several targets needed for performing adas alignments. I want to get into a scan tool instead of performing J2534 calibrations. How can I get an Autel scan tool with the ADAS software but not have to purchase the calibration kit. I see in the video you said it is not possible but I've heard that you can. Any clarity on this issue would be great.

[@AutelConsultancy]

HI Chandler, I have some clients who are doing certain adas calibrations with the MS906PRO. Most of the calibrations he does are dynamic which the autel mostly can do. The times that he runs into a static calibration , he will with make his Target manually according to the OEM . He recently had a situation were he was trying to do a calibration but it was not supported. When I did a data logging , my engineer said in order for him to do that calibration he would need to purchase the adas software and adas kit. So to answer your question you can do some dynamic calibrations and some static if you make your own target but to get full access to the ADAS software you need to purchase the adas kit and software unfortunately .

[@lewisholmes4036]

ive just brought the mk808 and i paid for the sub of $144 Australian dollar and received a email with the link but link takes me too order page and cant download the update software what can i do

[@sicariodon5152]

Thats basically a scam

[@curtisgyorfi5462]

What is a good corded autel? Something close to the snap on solus edge

[@AutelConsultancy]

To be honest with you the corded devices are limited in special functions. It also restricst movement . What I would be asking instead is which tool solves the problems that my solus does not. You can always connect a USB cable to the blue tooth vci to make it corded

[@videshsookram9810]

@@AutelConsultancy how r u bro just bought the MK906BT how much it be for yearly subscription thank u . It will be here tomorrow

[@AutelConsultancy]

@@videshsookram9810 You can ask your supplier as they should offer this to you.

[@mixxtvchannel8242]

What Is The Unit Of Autel Scan Tool To Use 12v and 24v In One Scan Tool??

[@AutelConsultancy]

Thats like a unicorn tool. It doesnt exist lol. Maybe the MS908 CV for heavy duty trucks

[@StationRussification]

... the question to the answer is 😊

[@fredmatthew3784]

So interesting

[@bshaddad74]

Hi Curtin I’m looking into buying an Autel IM608 unit. I’m wondering if it will be updated to the IM608 Pro version in software wise? I need your advice please 🙏 Thanks 🙏

[@AutelConsultancy]

Hi Badeh. I hope your doing well. You should ask the seller you are considering purchasing from as I cant take responsibility for the tool they sell to you. I can only give you clarity on the tools I sell directly.

[@bshaddad74]

@@AutelConsultancy thanks 🙏 so much

[@mannyrivera1281]

Hi Curtis, I own the Autel MK906BT and I am wondering if there was a way to use this tool to program a BCM?

[@AutelConsultancy]

HI Manny , There is some confusion on the term "Programming and Coding" Which one do you think is needed to fix your situation?

[@nicolefraser242]

I can even check my car again due to the subscription expired Kia and Nissan etc

[@joseloslopez985]

👋👋👋 hey my friend, we missed you your videos, you don't do More videos? I hope you are ok. Today is Agost 31 2020

[@AutelConsultancy]

Hey Jose. Ill be releasing one this week.! I dont post as much when I get to many clients.

[@nabilnajami8466]

Hi curtis, i had a buddy ask me to update his maxysis ms906. The unit was bought via an autel dealer/agent and that agent was responsible for the yearly updates. Now that the guy closed shop... i cant update the unit because he did the registration and has the account log in info. Can i Re-register the unit so i could get control of updating it ?

[@AutelConsultancy]

Hello, I think I should be able to do it for you if you like. You can go to auteltech.co.za and book the diagnostic tool consultation for 97 USD. Let me know

[@c14back2nitrogen9]

I bought an elite with no software.i emailed autel support with screen shots of someone selling a total care card.for goodprice .online .they said is ok as long as it matches my tool in my case an elite. but why is this cheaper then buying it straight through autel.? Also whats the difference are we getting less programs or less functions.? and Whats the sd card for? Do i need it prior buying the update\subscription? Thank you God bless

[@AutelConsultancy]

I have had some clients take the cheaper route and it ended up being more expensive. Some cards are legit some are not. I guess what your paying is for certainty. And maybe they might offer something in their update card package.

[@aymanalshree7851]

I connected my xp400 to the car obd now it doesn't detect transponders what should i do..soes autel replace or fix that for me?

[@AutelConsultancy]

Hi Ayman. I think the xp400 is fried. You need to contact your seller or Autel and send it for repairs. Please be carefull with the xp400 . If you plug it incorrectly it will frie up like an egg in a friying pan!

[@aymanalshree7851]

@@AutelConsultancy 500$ are gone with the wind...thx man

[@rossemmanuel6545]

@@aymanalshree7851 ----------- What does it mean... $500 are gone with the wind 🙄🙄🙄 Sorry but I am not familiar with your sleng

[@pingloiadventures8595]

helo sir. my autel mp808 cannot communicate with 2018 honda crv diesel. is there any way to solve it? i am certain that the car is ok because it will communicate with other scanner. only my autel dont. hope you can help me with this. tnx

[@AutelConsultancy]

Call autel new york first because I charge for out side custimers. If they can help go to auteltech.co.za and click the diagnostic tool consultation.

[@josebarros5834]

Hi Curtis How are you Listen I got maxis ultra I’m trying to deonistic 2020 Jeep renegade but it’s seem impossible I need your cervice toresolve this mater tanks Auto Barros

[@417dragracingclub]

A dealer told me if I buy the total care card and is up to date that if anything happens to the scanner for instance it falls off a lift and breaks that autell will fix it or replace it is this true

[@AutelConsultancy]

Generally speaking they will handle repairs ( software related and hardware) but it might be tricky if you damaged the unit ( like falling from the roof of the car) Some cases if its not repairable then they will probably tell you to buy a new one. If you trust your dealer, tell him the problem and have him make sure if you purchase the update it will be able to get repaired.

[@chriskeiffer5861]

Hey my brother I bought a maxi ds708 and it's been sitting around the house for about a year never got to messing with it and the previous owner passed away. So now I can get ID or serial number. Anyway I can proceed? Thank you

[@AutelConsultancy]

The serial number should be located on the back of the tool.

[@chriskeiffer5861]

@@AutelConsultancy sticker fell off a long time ago.

[@budjohnson9385]

Quick question what autel scanner model can reset fuel composition for alcohol content

[@AutelConsultancy]

HI Bud.. I honestly cant give you an answer with out diagnosing your properly. There are 8 different tool that might have that feature. If you book a consultation with me I can ask you more questions and get the vin number to ask my engineer which autel will have that feature.

[@budjohnson9385]

@@AutelConsultancy Not sure if it helps but I primarily would like this function for gm and dodge brands

[@alinthandala5183]

My autel ds708 sd card says not much when I want to update and it's not communicating at all

[@AutelConsultancy]

Autel stopped support on this model several years ago. It will be difficult to get it serviced. You might need to purchase a new tool unfortunately

[@kennedykonya2541]

Hi Curtis,am based in Africa specifically in Kenya.tell me where I can purchase MK908P.

[@AutelConsultancy]

Go to www.auteltech.co.za and click the diagnostic tool consultation. I live in cape town and ive sold to clients in kenya

[@jugubantan7740]

I have a Ds808 and it needs update my subscription finish last month....can you help me to get back upto date!

[@AutelConsultancy]

Sure book a consult with me at www.auteltech.co.za. Thanks

[@3dmotormaker]

Does the Autel Maxicom Mk808 communicate with the Nissan Leaf HV Battery ?

[@AutelConsultancy]

Im not sure but based on what I know about that model it probably wont since its a stage one tool.

[@3dmotormaker]

@@AutelConsultancy Your wrong - I found out a week ago it does.

[@AutelConsultancy]

@@3dmotormaker Ah thats good news. Thanks for letting us know. Take care

[@meanodustino9563]

So will my scanner be at least a basic OBD2 reader until i can afford update,

[@AutelConsultancy]

I manage my clients updates and most of their tools are deactivated ( meaning their 1 year subscription is not being used) They are able to use the tool and get results. They just are not able to program for bmw or benz. I dont see why you wont be able to use the tool when you out of an update.

[@victorsundayvictor9817]

Pls sir a friend of my gave me his scan tools I need an update. How and the proces please

[@AutelConsultancy]

Go to www.auteltech.co.za and click the diagnostic tool consultation. Then Ill will be able to give you options regarding your update situation.

[@reonking7403]

Hi Curtis I'm still battling with my Diagnostic tool. No play store will not except my email address. This tool only worked a couple of times since i bought it from you in SA trying to contact you but don't know if you're back in the USA. THANKS BROTHER

[@AutelConsultancy]

Hi Reon. I was out of the country for a few months but im back in SA. You dont have my email address? If not go to my website www.auteltech.co.za and click the existing clients service to make an appointment. ill call you up and log into your computer . I remember you had a VCI problem from the last time we spoke.

[@reonking7403]

@@AutelConsultancy Thanks Brother. Good to have you by my side thanks for you're response, Advice & After sale service. Talk on Monday

[@t.farris1755]

I tried to use one of these units on my 2001 Ford Mustang GT 4.6L V8 to check my ABS Module unit do to a ABS service light on. There was a failure to read notification on the autel Unit stating it could not communicate with my ABS module. I was told the unit is not compatible with the year, make and model of my vehicle. So, will there be a unit or update that will allow the unit to be compatible or would I just haft to start purchasing vehicles that are only compatible with your Autel units? Im asking myself what's the purpose of purchasing a unit that is not compatible to customer preferred vehicles? Autel Engineers should have enough knowledge to figure out a way to solve these types of problems with compatibilities right?

[@AutelConsultancy]

Which autel model did you purchase?

[@t.farris1755]

I used the 906 BT. Apparently according to the list it is not compatible to that year. I guess it’s a ford manufacturer restriction or something.

[@djwilson48625]

Odd. A bad power or ground to the ABS unit will cause this issue.

[@ukaszrugaa104]

Do I need to have active subscription to use as normal my maxidas 808? I heard something about bmw and benz, how it looks...

[@AutelConsultancy]

What are you trying to do?

[@ukaszrugaa104]

@@AutelConsultancy I’m wondering to buy autel production and I think ds808 is quite good, but how it gonna looks when that one year of free updates will pass, do I need to buy subscription to use as normal the scanner? Maybe it will be better to speak on Facebook...?

[@AutelConsultancy]

@@ukaszrugaa104 HI Lukasz, If your serious and want me to validate if this tool is right for you and share with the service I provide that prevents you from paying 1000s on update. Go to www.auteltech.co.za and click the diagnostic tool consultation. Find an open time slot then ill call you and get you on the right track. Hope this helps

[@ukaszrugaa104]

@@AutelConsultancy how much costs consultation?

[@AutelConsultancy]

@@ukaszrugaa104 I charge 97 USD For 1 Hour. You will receive a proposal after the consult that you can use as a reference if you do not decide to purchase from me.

[@freddytorres8470]

How can I back up my software?

[@mohamedzunaidmobara1000]

Hi Curtis hope you remember me.. bought autel from you while you were in cape town... anyway we can re-connect plz..need help on my autel

[@AutelConsultancy]

Hey Zunaid. I recieved your appointment check your email and let me know how I can assist. Thanks

[@philip.aocallaghan4602]

Hello, for the past 2 weeks I have been looking at the Autel MK 808. to buy... There is absolutely no correct information explaining if the tool can perform on a Renault Megane 2017. The only information available is it may work, it may not. It will not explain what it definitely can do, only that it should be able. Every video showing how it works and what it can do, never show it working on up to date cars. up to date meaning ... 2010/ 2018.. it is always older models. Autel need to show exactly and clearly what each diagnostic tool can do

[@AutelConsultancy]

Hi Phillip, I agree. Unfortantely this has been a big problem with alot of tools on the market. Fortunetly I have a service that will give you the intel that you wont find online or from autel themselves. If its worth it to you , go to auteltech.co.za and book a diagnostic tool consultation.

[@taz8436]

hi i have a im608 my subcription is finished . i try to do mercedes all keys lost and i keep getting error code 11003 registration authentication expired does this mean i have to update the unit to use it for this function many thanks

[@AutelConsultancy]

I would have to check to verify but it might be the case.

[@taz8436]

i had the same and yes once i purchased the update i had no problem doing the all keys lost on mercedes

[@frankpanzarino420]

I recently purchased an autel MP 900-BT scanner. It was purchased new from autel. Im working onmostly2012 Toyotas. Do i need to update this tool?

[@AutelConsultancy]

HI Frank If you recently purchased it , it should come with a 1 year free update

[@frankpanzarino420]

@@AutelConsultancy Thank you for your response, it does have one year free updates. I guess im good to go. Thank you.

[@mrmotofy]

I've had my MP808TS since 2018 expired in 2019. I just started programming TPMS sensors for an 08 GMC 315Mhz, Got 2 sensors done. Then on 3rd it gives an error saying need to update device...Others have claimed theirs is locked...can't do anything...I'm done with Autel

[@AutelConsultancy]

Im sorry my friend. I didnt sell you that tool and none of my clients reported this issue to me.. Just like car ECU, some times the only way to get rid of an error code, you need to update the software on the module . The same applies to most diagnostic tools.. I only recommend updating them when you have a problem that only an update can fix

[@customerservicelocksmithatxcom]

How can I book a consultation and how much ?

[@lloydshand5978]

Hi Curtis, my name is Lloyd and I would like to speak with you personally in regards to the maxys ultra, my cell is 347-224-5825