AWS LEX Custom Chatbot and Integrate to Website| Bot Visual Editor

Build and deploy conversational AI interfaces with Amazon Lex
Amazon Lex to deploy the conversational interface of their choice for their business processes and use cases to achieve their goals and enhance customer satisfaction by exceeding expectations.
Key things Covered.
Sample Bot from scratch.
Build test Deploy the bot
Running the Lex Web UI stack
aws.amazon.com...
Using the Snippet to integrate to website
Previous Videos
Amazon Polly (AWS Polly) - Text To Speech | Lexicons | SSML
• Amazon Polly (AWS Poll...
AWS HealthScribe | AI-Powered Service | Generative AI
• AWS HealthScribe | AI-...

[@theimoh]

Thank you very much for this content! Very educational. I do have one question tho. When creating a user for this process, must you grant administrative access to that user for this to work or there's specific policies that you can grant to a non administrative user and achieve the same goal?

[@JasCloudTech]

@theimoh you can create role with aws lex , cloud watch full access and aws Polly read only access policies for more granular approach you can have your own custom policies 🙏😊

[@yogeshpandey730]

Thanks for the video. It helps a lot. I have a doubt whether we can customize the Chatbot UI or not. By default font color is black and background something else. What if I want to customize the whole UI of chatbot using React. How I can do that? Please reply or atleast provide some reference from where I can go through.

[@JasCloudTech]

@yogeshpandey welcome 🙏 For customization css github.com/aws-samples/aws-lex-web-ui/blob/master/README-css-style.md Complete sample github.com/aws-samples/aws-lex-web-ui I hope this answers all your questions…

[@user-jw9ub8yx6q]

👍

[@saketgautam9525]

hi your vedio is very helpful thanks for this, but what if I want to integrate more than one language(French, Arabic,etc) according to the utterances it should shift to the respective language.??

[@JasCloudTech]

Hi @saket I haven’t tried but you can try with creating separate intent and then create separate utterances and responses for different languages and there is option to enable language detection that will enable lex chatbot to detect the language of input utterances .. ..let me know if you face any issues 😊

[@saketgautam9525]

@@JasCloudTech Actually I have added 2 languages English and French in Amazon lex and hosted through Cloud formation but while conversation for ex I have added starting utterance for French language as Bonjour/Salut but it's not responding to it.Its responding for English language only.

[@JasCloudTech]

@@saketgautam9525 ok I will try to reproduce at my end will let you know… I suspect 🤔 something might be related to locale … will try to find 😊

[@saketgautam9525]

If you have whatsapp no let me know we will discuss there

[@areaofeffect100]

thanks! This is so much help. Can this also be connect with amazon connect? For example, i want to add a custom chatbot to my website but if they need to speak to an agent, they can be redirected to an agent using amazon connect.

[@JasCloudTech]

Welcome 🙏 .. there is option docs.aws.amazon.com/connect/latest/adminguide/amazon-lex.html.

[@areaofeffect100]

@@JasCloudTech niceeeeee. thank you! What about if I want to receive feedback and the customer will give out a feedback, where will be the feedback chat history recorded?

[@JasCloudTech]

We can utilize conversational logs … saving it in S3..

[@areaofeffect100]

@@JasCloudTech Thanks so much man! you the MVP!!

[@desiayushtyagi]

Please share the index file used in S3 for HTML webpage

[@JasCloudTech]

@desiayushtyagi you can use any html having script tag …you need to copy the script after the cf stack is deploys the lex web ui

[@jeffb6305]

Do you know if users of the bots can upload files ?

[@JasCloudTech]

@jeffb we need to customize the configuration file and IAM policies , then the attachment option will show and files will be uploaded to S3 bucket .. You can go through the link mentioned below 👇 github.com/aws-samples/aws-lex-web-ui/blob/master/README-file-upload.md

[@noobxtrader]

how much it costs?

[@JasCloudTech]

aws.amazon.com/lex/pricing/