Apple accused of trapping and ripping off 40m iCloud customers | BBC News

[@MetalJesusRocks]

I’m an Apple user and I use iCloud and Dropbox just fine. It’s really easy to get your files out of iCloud… drag and drop or use the export option. I do it every single day.

[@turdFerguson565]

I agree. I use google one, one drive etc.

[@Silvergum]

interesting didn't expect to side with apple, but if that's true than this case is mute

[@mrtee3477]

EU is going broke they need money.

[@Tao_Tology]

​@@Silvergum-mute- moot

[@Joel-bh5xd]

Hi metaljesus! Love your videos!

[@pimisi]

I’m glad someone is finally addressing this. You can’t even upgrade from a 2TB plan to a 4TB plan; you’re forced to jump to a 6TB plan, increasing the cost from $9.99 per month to $29.99.

[@atniem684]

Who tf needs more than 2TB? Lmao

[@enfortro]

She got no idea, but she is so proud of herself 😂

[@testaccount1563]

Typing on my iPhone she is suing for fame lol. One can use iPhone without iCloud or move to Android

[@yolowowz6293]

She’s a consumer law expert fighting for consumer rights and you’re a clown on KZbin bitching 😂

[@OffTom5783]

That's the point, ​@@testaccount1563 you buy it and you are trapped. On Android you have a huge amount of freedom. But on Apple it is a prison

[@karni60]

Oh common wake up. Apple does everything it possibly can to hold their users in their ecoprison. Some people don't even know there is a choice of another smartphone...

[@testaccount1563]

@ everyone knows its android or iPhone. Privacy, lesser ads, more secure make it worth it for me

[@DaemonPix]

It’s 1 dollar a month for 50 GBs. It’s been the same price for 15 years. Pathetic lawsuit attempt which hopefully gets tossed out.

[@MoonThuli]

50 GB is nothing these days, a 50 gb SD card costs like £5, £12 a year is a terrible price for that

[@garethalston]

@@MoonThuli then don’t use it no one forces you to. There is plenty of other ways to save you’re stuff without using iCloud

[@RaymondHng]

The price increases as one requires more storage especially when one has more than one Apple device. 50GB: £0.99 200GB: £2.99 2TB: £8.99 6TB: £26.99 12TB: £54.99

[@RaymondHng]

​@@garethalston iCloud must be used to back up the entire contents of the iPhone/iPad. It also must be used if you want to synchronize text Messages, Apple Wallet, and Keychain (passwords) across all your Apple devices. Third party apps also use iCloud to synchronize their data across all your Apple devices. Contacts, Calendar, Notes, Mail, and file storage synchronisation can be outsourced to third-party apps, but it requires extra cost, research, planning, and management.

[@AUGWZC]

Are yall really getting these prices? Icloud is much more xpensive here in Asia 😭😭

[@CMBurns1000]

Apple doesn’t force you to use iCloud. It just gives you the best experience. That’s obvious and logical since Apple makes both, the software and the cloud service.

[@staffie85]

I wouldn't call, giving a consumer... no choice but to pay for an icloud subscription, just so they can have backups of their devices "Not Forcing you" 😅 Because that tiny bit of free icloud storage, soon runs out if say you have an iPhone, Apple Watch and iPad... or you have your partner or kids linked to yours as a family account... then do next plans are 200GB which ain't enough either or 2TB for £8.99 a month, which is 1.79TB more than you need. Kind of the definition of forcing your consumers.

[@CMBurns1000]

@ you can backup with finder/itunes. No need for iCloud. Same with pictures. I back them up locally. That’s a choice. Family sharing is also a choice.

[@vungocmanhcuong4511]

@@staffie85 If 200GB isn't enough for you then how is the 15GB free Google Drive storage not tiny? Most people would pay $1 or $3 monthly for 50GB or 200GB, you have bigger problems if you can't afford that. Btw photos are easily backed up to Google Photos if you download the app, while calandar, contacts, reminders... just automatically synced to your Google account once you log in to the phone. If anything, it is Android brands that should be sued for not allowing backup to Icloud.

[@Madeintheshade65]

Sounds like a shake down people use iCloud because it works better with Apple devices any customer is free to use whatever cloud service they prefer

[@vungocmanhcuong4511]

@@staffie85 First of all, Google One plans are literally the same, more expensive even. Second, the 2TB plan is meant for family sharing, unless you don’t have a family or friends, since they don’t want to bombard users with over 10-ish options. Also, if 256GB isn’t enough, how is the 15GB free Google Drive storage any better? I suggest replacing the word Apple with Samsung so that you can use some logic next time

[@ChristianMacArthur]

this lawsuit doesn't make sense

[@racksofish]

My thoughts exactly

[@Hacienda_27]

I think how it is, is that if you chose to swap brands, you'd loose basically all your memories of things because theyre stored on icloud ? Either way its still silly because at least most Apple users will always stay with Iphones, because they're just that quality

[@ChristianMacArthur]

@@Hacienda_27 as long as you have your icloud account you will still keep your data. If you want to use another cloud solution you can always download your data and upload to the other service. So I really don’t see point of this lawsuit other than it to be a money grab move

[@fmax3000]

@@Hacienda_27You can easily export files and photos out of it! Nothing is locked and among all other clouds which i own and use on iphone, i chose iCloud to be the most reliable and secure snd works best with t(e echo system. It’s my choice. Im not saying Apple is a saint or thy work for people, but these cheap low life lawyers just trying to get a piece of the cake that sits on 3 Trillion dollars instead of doing something useful to justify their gains! Talk about Apple repairability, not this stupid iCloud prison!

[@mimirovinj100]

It makes sense if you look from the perspective of EU & UK. Their goal is to force Apple to let users freely switch between iOS & Android

[@sandyjust]

You are not required to use iCloud!! Really!!

[@LeMerch]

Says you.

[@iakobkv271]

YES YOU ARE SIR!!!!

[@turdFerguson565]

IBH I use google one…

[@iakobkv271]

@@LeMerch WHAT DO YOU MEAN MY FRIEND?!!!

[@iakobkv271]

@@turdFerguson565 WHAT ARE YOU TALKING ABOUT MY FRIEND?!!!!!!!!!

[@kyleh6984]

So being a Big company means you can’t offer exclusives like every other business in the world??!! I guess McDonald’s will have to offer Wendy’s French fries now.

[@asianstud7]

😂😂😂. not the same

[@kyleh6984]

@ It’s close enough. iOS and the iPhone is Proprietary Hardware and Software. But they want Apple to operate like an Open Source Non-Profit.

[@patton3338]

🤣🤣🤣 Dude, stop before you hurt yourself and go read a book.

[@Saroku1000]

​@@kyleh6984 Its not because they are a big company, its because their product is a worldwide dominating market place. Doesn't matter who the owner of that market place is, he should not create unfair conditions so that his products inside the market place are the only ones who can make profit on certain basic things, not allowing others to compete with him. Mcdonalds is not a market place. Its like as if mcdonalds owned over 50% of malls and cities in this world not allowing other hamburger restaurants to be freely active there. Not allowing them to do certain things that only mcdonalds allows itself to do, like a free refill on juices. Phones aren't just a product, they are also a hub to the digital world, a huge market place. Just because you make that hub doesn't mean that you should restrict the market place for everyone else so that only you can offer the best products.

[@ChristianYoga]

It's not. The general rule is generic operating system should allow user to be in control if they want to. Literally every single generic consumer OS can do this, even MacOS.

[@cfshifflett2]

B.S. I’ve been an Apple user for decades and I’ve never been to use the iCloud if I didn’t want to. This frivolous shakedown lawsuit will be dismissed.

[@jostsomuan8012]

I love Apple, but I’m genuinely happy to see someone finally doing what’s right for consumers. I’ve even voiced my concerns about this personally, but, of course, they’re not going to adjust their pricing. Let’s be honest-you need iCloud. What other option do you really have?

[@sunnyyeung567]

As someone who was subscribing to 6TB iCloud Drive for a while and previously 2TB for many years, I recently switched to Dropbox without any issues. Yes, iCloud is better when you have many Apple devices, but Apple isn't forcing anyone to use its service. These kind of lawsuit, as well as this news report, is simply pathetic, discouraging business to thrive for personal gains. Also, you don't have to use an iPhone. What a bloody moronic attempt.

[@mvrck4573]

Exactly. They make big deal of it as if they dont have a choice not to buy them. 😅

[@rossa809]

It’s not that simple. Apple make it very counterintuitive to use other competitors. The uploads are so clunky. The fact that you were using iCloud for so long completely undermines your argument.

[@juhatalimaki6664]

@@rossa809 Really? He or she actually used icloud and then switched to a competitor and have actual experience of both,

[@RaymondHng]

@@mvrck4573 iCloud must be used to back up the entire contents of the iPhone/iPad. It also must be used if you want to synchronize text Messages, Apple Wallet, and Keychain (passwords) across all your Apple devices. Third party apps also use iCloud to synchronize their data across all your Apple devices. Contacts, Calendar, Notes, Mail, and file storage synchronisation can be outsourced to third-party apps, but it requires extra cost, research, planning, and management.

[@RaymondHng]

@@rossa809 Contacts, Calendar, Notes, Mail, and file storage synchronisation can be outsourced to third-party apps, but it requires extra cost, research, planning, and management.

[@Surfing765]

In Australia for 2TB of cloud storage, Dropbox is $15.50/month, google is $12.50/month and Apple is $15/month. If they're all priced similarly in the UK I don't see what the issue is? Sounds like a colossal waste of time and money.

[@TheRealTommyR]

They all would probably be cheaper

[@RaymondHng]

People usually do not manage their storage space. So their storage needs can rack up to 64 GB to 128 GB. It can easily require 256 GB of storage. So they are forced to purchase 2TB of storage. United Kingdom (GBP) 50GB: £0.99 200GB: £2.99 2TB: £8.99 6TB: £26.99 12TB: £54.99

[@vungocmanhcuong4511]

@@RaymondHng First of all, if 256GB runs out that quickly, how is the 15GB free google drive storage enough. Secondly, how many percentages of Iphone users use up 256GB of storage when the majority only need at most 200GB. Thirdly, 2TB plan is meant for family sharing, for example 5 people, which means 400GB for $2 monthly. Update: I just did research on Google One's pricing, take a look and maybe delete your comment as well. 200GB: $3 a month or $30 annually 2TB: $10 a month or $100 annually

[@RaymondHng]

@@vungocmanhcuong4511 I never said anything about Google Drive storage. I don't have percentages of these iPhone users in the UK. But I encounter many users that contact me for support. These users do not manage their phone storage. Some users have two iPhones. All of them are not aware that texting photos and videos through iMessage can double, triple, or quadruple storage for that photo'/video. They are not aware that photos/videos texted through WhatsApp are also saved in Photos by default which doubles storage. I found a one-hour video of the interior of a person's pocket. These are non-technical users. They wouldn't know how to switch their photo storage to Google Photos.

[@vwood2]

What? My stuff isn’t trapped. I’m pleased with my iCloud services, but if I wasn’t I could easily remove my files and go to another cloud service.

[@Charlie-tl4fd]

I use the free icloud for backups of sms and contacts, the rest is through onedrive or gdrive or local. I use onedrive for file management ang synced no problem with my macbook and phone. We do have options, so I don't really get this lawsuit.

[@notjustforhackers4252]

Laughs in Linux and self hosting. Apple are doing nothing that Microsoft and Amazon aren't, why pick them out of the line up? Are you sure, BBC, this isn't really an attack on Apple device encryption because the surveillance state doesn't like it?

[@dddddbbb]

Do a quick search on "microsoft competition law case"

[@pineapple5783]

do you use a NAS or

[@notjustforhackers4252]

@@pineapple5783 RHEL server and Proxmox.

[@notjustforhackers4252]

@@pineapple5783 RHEL server and Proxmox.

[@notjustforhackers4252]

@@pineapple5783 RHEL and Proxmox.

[@jackdevonshire]

Rip off prices? I pay 2.99 a month to store and continue storing every single photo and video I've ever taken.

[@FribbersOfFrup]

Yes but as she says, IF there was more competition across the market, Apple would likely lower their prices, however, as there really isn't much competition, Apple not only offers some of the best secure cloud storage out there, but it's pricing ladder is set up in a way that allows the user to choose how much storage they want, without them really thinking about other options. In my opinion I think it's just clever sales.

[@robtennant98]

The prices have gone up even though the price of hard drive storage has gone down, we’re getting ripped off

[@davidthomas5562]

I have 50gb on there and the price is so un-noticeable I have forgotten about it. Are they charging more outside of the USA?

[@robtennant98]

@@davidthomas5562 I have to use the 2TB version because my phone uses more than 200GB storage, frustrating

[@Bublik46]

@@robtennant98your fault you are so lazy to find something and expect everything to be handed. You can use google drive or mega if you dont like it 🤷‍♂️ nobody forces you to use icloud…

[@Bublik46]

@@davidthomas5562its 1eur for baltics

[@NattyFlump]

This isn’t accurate as you can use one drive, google drive or another platform - you don’t have to use iCloud. I’m an Apple user. “Which” are wrong.

[@spacecat3198]

I've chosen to use iCloud... seriously had no issues doing so.

[@Cusera]

I use iCloud. I don’t feel ripped off. Never even once thought it. What a ludicrous action.

[@DNOPLAYSGAMES]

This lawsuit doesn’t make any sense whatsoever. Good luck Which.

[@danieldonaldson8634]

two thirds of every man, woman and child in the UK are affected? I'm buying Apple stock now.

[@thassim]

Apple are scumbugs but this accusation makes no sense. My files are uploaded to onedrive, photos to Google. They do have a pesky note asking to subscribe to icloud for £0.99 but you can ignore it.

[@EricS-uf9mv]

Are you KIDDING ME? For over a DECADE iCloud charged .99 CENTS per mo. Then they raised it to a STAGGERING $1 for 50GB of storage!!🙄 It's STILL $1/mo in most places. Here in the States it's gone up to $1.29/mo for 50GB. NOT what ANY reasonable person would call eye watering, "predatory" pricing FOLKS! 🙃

[@RaymondHng]

People usually do not manage their storage space. So they can easily require 256 GB of storage. So they are forced to purchase 2TB of storage. United Kingdom (GBP) 50GB: £0.99 200GB: £2.99 2TB: £8.99 6TB: £26.99 12TB: £54.99

[@daledevernon56]

Absolute nonsense, you don't need to use Apple iCloud at all you can store whatever you need to store on ssds or you can use Google Drive all of them work perfectly well with Apple products.

[@Zahoodo]

I 100% Agreed and how are they not talking about even gmail blocking emails until you buy more storage

[@quinncreel6091]

@@Zahoodo Just go after both Apple and Gmail. Gmail is equally ridiculous.

[@Oak_360]

@@Zahoodo they all the same

[@iakobkv271]

STOP THIS BUL'CRSP MY FRIEND!!!!!! APPLE IS BAD!!!!!!

[@Sabhoh]

The BBC have some brass neck, TV Licensing anyone?

[@davecooper3238]

@@Sabhoh No one in the UK is forced to do anything that requires a TV licence. It’s a personal choice. Unlike many countries where the cost of their National Broadcaster comes from general taxation. The U.K. should be pleased they have choice. Instead they moan.

[@lellyparker]

What did the BBC do wrong here? Are you blaming them for reporting the news?

[@MrJordanwain]

@@davecooper3238no we are. I have no interest in watching the BBC on my TV and refuse to support them so don’t pay the TV Licence which in turn means I am unable to watch live TV on any channel or from any country which I don’t. I would say that’s pretty forced!!!!

[@MrJordanwain]

@@lellyparkerthe BBC force you to pay a TV licence if you want to watch TV even if you don’t watch the BBC. How anti consumer choice is that!!

[@davecooper3238]

@ It’s your choice rather like needing a Road Fund Licence. At least you get a choice.

[@cipher893]

The class action consists of users that can’t think ahead nor use tech in a broder scope. I know a few individuals who have trouble getting out of iCloud and they know nothing about tech.

[@TheIcePhoenixx]

I work for Apple as a customer service and tech support agent and unsubing to iCloud is simple and easy and you can even simply call apple and have a rep unsub you. i also see many users who also use google cloud storage alone and even with iCloud. this story is cray cray.

[@davidioanhedges]

Now explain to your customers how to change to a 3rd party app ... oh yes you don;t do that ...

[@TheIcePhoenixx]

@davidioanhedges I do, there's no rule saying I can't advise another app or at least they've never called me out for it in the 4 years I've been there.

[@cr9086]

3:40, At 3 mins 40 sec she states that he UK is allowing class action lawsuits now or something similar, without the customers knowledge. If Apple settles or loses, her law practice gets a nice chunk and the end user get 70£. Frivolous lawsuit!

[@tezzatel]

People don't have to use iCloud! I have used iCloud for years when I moved to Windows and used Google to store my file and photos is was simple to move and costs the same! I dont get the issue people DO have the choice to shop around for storage and they are NOT locked into Apple.

[@stacypatrick]

this is frivolous nonsense, there are loads of other options easily accessible on iphone for cloud based storage and photo archives as well. the icloud experience is frankly superior to most alternatives but far from trapping anyone in.

[@davecooper3238]

I agree.

[@EVILBUNNY28]

Of course there are options, but they are limited in what they can do. You can sync passwords, wifi passwords, bookmarks, and settings natively across apps on devices Universal Clipboard is an iCloud feature, FindMy is powered by iCloud and Apple certainly won’t open that up to third parties unless they pay the royalties. SMS relay is an iCloud feature to receive your text messages on different device. Most importantly iCloud backup and restore. Yeah you can wire up to a computer, create a backup, then store it in google drive. But you can’t restore backup from alternative methods directly on device. Apple clearly make it so infuriatingly difficult the average user won’t even bother. Not to mention the never ending onslaught of “iPhone storage full” notifications which never stop, unless you conveniently offload all photos to iCloud in just one tap, or spend hours setting up alternative methods. So yes. You have options, iCloud is only superior because Apple doesn’t let competitors remotely close to the features they’re able to implement

[@valentinrizvan1870]

Have you tried to download your photo library to save it on an external hard drive? I have, 750gb of photos....It's a nightmare, borderline impossible. They made it so tedious and convoluted to make you abandon such crazy ideas and keep paying the apple tax

[@MeAmCat]

@@valentinrizvan1870 When you have a lot of photos it is indeed very tedious. But Apple has an option to export them to Google Photo's. You can also select all of them or just the library file and drag that to you external drive. But considering you have a very large amount of photos all the options will take a lot of time.

[@brandonw1604]

@@valentinrizvan1870 I literally just downloaded 400GB and put it on an external drive. Export unmodified originals and pick the file location. Super impossible.

[@soapyfrog]

She seems so pleased with herself. I wonder if Which? Will stop ripping off their customers by removing their paywall.

[@coolcat6103]

lol exactly

[@just-a-bajan6643]

Bullshit suit. Anyone can choose where their information is stored

[@vandit6354]

You're gonna lose this lawsuit. Apple doesnt force you to use iCloud. Microsoft however now does force you and makes it very difficult to not have a Microsoft account instead of a local login to use Windows on a PC.

[@davidioanhedges]

Microsoft Account costs you nothing ... Apple iCloud account can cost a lot

[@vandit6354]

@@davidioanhedges iCloud also costs nothing unless you want extra storage. You get 5Gb for free and I'm paying the whole £1 per month for 50Gb. I think I can handle that and I can easily download all my data off and stop using it if i want to.

[@douglasbrittain7018]

@@davidioanhedgesTo me it’s not really that much, especially if you get Apple One. Google and even Microsoft only give you so much storage and after that you have to pay them as well. Cloud storage in itself can be expensive because they have to have them on servers in different locations. Since I use Microsoft Office I have 2 different cloud storage office and both aren’t going to break the bank.

[@MeAmCat]

It's not overpriced. In fact its cheaper then all of the big (and secure) alternatives to cloud storage. If you look at Google and Microsoft's pricing then I think Apple is cheaper. (In my country, the UK is fucked anyways.) The only complaint I could think of is that they don't have a yearly subscription. 0,99 euro is very cheap and is sufficient for the majority of the people.

[@davidioanhedges]

Storage is dirt cheap ... cloud storage is not needed ...

[@MeAmCat]

@@davidioanhedges If you need a more permanent solution yes. But I prefer having my data backup multiple times and still have it accesible everywhere I am. And SSD's are not that cheap.

[@JackHardcastle-f1q]

So you want to use an iPhone but don’t want to use Apples services? How does that make any sense. Use a different phone then ? 😂

[@lellyparker]

Are you saying that all companies that provide online services must also produce their own mobile phones?

[@anuragdaimary2096]

⁠​⁠@@lellyparker Nope, what he means is that one of the key components of the iphone which makes it different from other phones is the digital experience. when one chooses to buy an iphone, they essentially choose to those terms . If things like storage are such an issue, nobody is stopping users to buy a Samsung or any alternative that has expandable storage or use any other cloud storage.

[@lellyparker]

@@anuragdaimary2096 And if Samsung decides to only let its users use its services?

[@anuragdaimary2096]

@@lellyparker Well Samsung already have their own Cloud storage services for their devices. They are an option, just like google drive or dropbox. And its the same for iphones. No one is telling consumers to use icloud as i said before. Use Google cloud or dropbox. In terms of pricing. All of them are almost the same so it does not make much difference. If thats an issue too, get external drives, all phones support it now days with type C, get like 2 terabytes. No one is stopping consumers. The only difference is that it wont be as seamless as icloud as it wont be native, which is the whole selling point of icloud.

[@lellyparker]

@@anuragdaimary2096 I was referring to the OP who said it doesn't make sense to buy an iPhone and use online services that do not belong to Apple. Of course it makes sense. Competition is important to a free market economy.

[@LeesExp]

Why do we have these scam legal grouos/ Attorneys trying to sue for something like iCloud storage as unfair competition? If users don’t like it, they could easily get a USBC storage device and download their content. in the end, the legal group gets 2/3 of the awarded funds.

[@douglasbrittain7018]

You got that right.

[@liammistry37]

I’d love to hear exactly how apple broke the rules? Because 3rd party services are allowed,

[@dlodendron67]

I have no problem syncing my files through iCloud, OneDrive and Google Drive. Lol

[@world_production]

I have been using iCloud for many years and it’s been incredibly useful to me. My mother, father, grandparents, cousins, friends and most coworkers have only been using the internal storage of their Apple devices without issue. iCloud is not a requirement and is in fact a very useful service that in my opinion is worth the price. I’m glad I don’t live in the UK.

[@byanthonysookram]

This is FAKE news! I’m an Apple user for over 10 years and I pay for Google One instead of iCloud.

[@Mulder7]

It's not fake news, just a lawsuit and claim that doesn't hold much water

[@Miko-jo3sg]

What competition? There is no competition to Apple. Consumers chose Apple because it doesn't suck.

[@CPT_IDOL]

TRUTH! I’m with you! Outsiders call it a wall garden like that’s a bad thing… It’s a really nice garden, and everyone is welcome. 😁

[@josemartins-game]

You are so wrong. Apple products are bad and suck. The reality is that Apple users don't know anything else for a long time and live on the Apple bubble. Usualy they don't even know how to operate other products.

[@Cloudz3468]

Apple is trash 🗑

[@douglasbrittain7018]

I have tried to go to Samsung and Android but when I compare the 2 I always go back to Apple because they are that good.

[@josemartins-game]

@@Miko-jo3sg nope.

[@sevecc]

„Customers freely bought Apple products, they use them freely and that makes them affected by Apple”… this is getting ridiculous 😅

[@douglasbrittain7018]

Most of Apples customers know what they are getting into when they buy one. It is a luxury purchase and they understand the ecosystem and that Apple isn’t cheap.

[@rickiehoxton]

I’m a Which! fan but absolutely no detail or substance in what she’s saying here (and no journalistic challenge either). I have extra iCloud storage and don’t find the cost prohibitive and know I can easily use one drive if I wanted it…..ridiculous

[@phpn99]

Nonsensical. Frivolous lawsuit brought about by witless lawyers bent on drawing attention to themselves, and possibly also hoping for a payout. Do they inderstand anything about IT ? Maybe they should lauch lawsuits for things they actually understand. Shame on these consumer "protectors" - if the judge doesn't dismiss this bollocks Apple should sue these grifters into oblivion.

[@charzap9662]

Makes no sense you can use google photos with google drive as an alternative to icloud

[@douglasbrittain7018]

Even Onedrive with Microsoft.

[@jessescalia-gy5qv]

The BBC + Which = Talking shite, I've been using iphone and macbook for years and none of what she says is true . I use many other peripherals and storage systems which are compatible with Apple

[@douglasbrittain7018]

Apple doesn’t stop anyone from using Google One or Onedrive to store photos on iOS devices by the way. I believe the main reason why people just use/pay for iCloud storage is because it is easier and not really that expensive. Most iPhone users like everything to be run by Apple because of the privacy and security it provides. I know there are some exceptions but for the most part that is why.

[@tiagomaqz]

Out of all accusations, this one is definitely a stretch.

[@cna1234]

YOU ARE NOT REQUIRED TO USE ICLOUD OR ANY APPLE PRODUCTS! The ecosystem works really well and options are there if you want! We have chosen to paid for Apple plans because it WORKS. It’s crazy how they are obsessed to target them. It worries me that all those regulations could affect its security and privacy.

[@douglasbrittain7018]

Law firms do this all the time. To me its always seems they come out way ahead than the consumer does if they win. That’s my opinion and what I’ve seen in the past.

[@SilverPennyArtisans]

This lady is totally off base She has no idea what she’s talking about

[@gamesthatmatter9374]

wtf . its 1 euro for 50 gb for years ... its the best deal ever for my iphone... criminal bbc should be investigated for forced tv tax in my opinion

[@RaymondHng]

People usually do not manage their storage space. So their storage needs can rack up to 64 GB to 128 GB. It can easily require 256 GB of storage. So they are forced to purchase 2TB of storage. United Kingdom (GBP) 50GB: £0.99 200GB: £2.99 2TB: £8.99 6TB: £26.99 12TB: £54.99

[@LilPersey]

u mean £24/yrs if starting on 2 to call it yearS

[@gamesthatmatter9374]

@@LilPersey wtf ? i pay for 50 gb 12 euro per year !!!!wtf are u on fam ?

[@LilPersey]

@@gamesthatmatter9374 exactly £24/yrs if ur starting on 2 to call it year'S' 🤦🏾‍♂️

[@vungocmanhcuong4511]

When you can’t afford $1/month and decides to sue Apple for $40M. Girl, get a job.

[@jostsomuan8012]

I love Apple, but I’m genuinely happy to see someone finally doing what’s right for consumers. I’ve even voiced my concerns about this personally, but, of course, they’re not going to adjust their pricing. Let’s be honest-you need iCloud. What other option do you really have?

[@douglasbrittain7018]

There is google, Microsoft, Dropbox to name a few. All these companies charge for their services as well. Plus its really not that expensive if you think about it

[@A_majorGaming]

I bought my own NAS and created my own cloud for my home. And it works no matter where I am in the world. And back up everything from it.

[@superlamig7788]

This news is too British like invaded half the world for spices and decided they didn’t like any of them and just stick to fish and chips. I dont know what she’s talking about. i’m an apple user using google cloud. Im using spotify rather apple music. I use neflix over apple tv. I’m in apple ecosystem but i’m have no subscription on apple. Im just using it for seamless of the software and hardware. 😅😅😅 Hope she wins this lawsuit so she can retire young and enjoy the lawyers fee in case whey win. 😅😅😅😅😅

[@westbccoast]

Lame, sounds like an opportunity to sue just because. Never paid for iCloud myself, when I ran out of room I just put it on my personal nas or google drive.

[@brianhansen2202]

No a single word about what Apple has done. I bet she doesn’t know, or she would have explained it instead of saying that “Apple makes it difficult to get out…”

[@basilchua]

I have been using iCloud+ and paying to ensure seamless and high quality experience. Why do I want to use a third party when I’ve chosen the Apple ecosystem. I’m puzzled. I repeat I want to be in the Apple ecosystem.

[@auwkeung]

Not only u are not required to use iCloud with iPhones, but you can also choose NOT to buy iPhone and use Androids...can't see why she said customers don't have choices

[@laurahalmon1]

GLORY!!!'m favoured, $140K every 3weeks! And I am retired i can now give back to the locals in my community and also support God's work and the church. God bless America 🇺🇸 ❤️

[@ginatruman]

Excuse me for real?, how is that possible I have struggling financially, how was that possible?

[@laurahalmon1]

Thanks to my co-worker whom God used to give a great opportunity of crossing paths with 'Mrs KATE ELIZABETH BECHERER'.

[@lewismavins1469]

She's a licensed broker here in the states🇺🇲 and finance advisor.

[@katestamps6237]

God is wonderful, thanks for sharing such good news and opportunity for others

[@notreallyworried]

I’m a consumer and IP patent attorney. Apple isn’t going to lose this case. End of story.

[@douglasbrittain7018]

I don’t think they will either because there is plenty of competition and Apple doesn’t block them from using on Apple devices.

[@alex.laurent]

This whole argument and lawsuit is nonsense. I’m an Apple consumer and I’m allowed to transfer files very easily across different cloud services. It’s simple, if you don’t like Apple services which are very secure by the way, just use something else instead!

[@orosalsero]

Maybe the users are being charged extra for going over the 50 GB limit? that would make sense, but I'm only charged $1.00 a month for iCloud storage.

[@ppop_unvrs]

Apple is overhyped at this point. Constantly overpricing it's newer releases, for what? Just ditch the product, it's that simple.

[@bn9969]

Or you don’t have to buy the newest model… iPhone 12 is about 400£ and works perfectly with a great camera

[@Keysersoze786]

Always been overhyped for the last decade and more. It's just the sheep keeping it alive. It's for the less tech savvy ppl

[@MyOutdoorWildlife]

I've been an Apple user (computers, phones, iPads) without using their storage for years. I started using their storage a few years ago. If I choose to unsubscribe, it would be easy.

[@theblackhand6485]

You get 50 Gb iCloud space for free. If you need more space you buy more space. The crux is that if you have 62 GB in use you pay for 200 Gb. But actually you pay the price for 200 Gb for just 12 Gb above the free 50.

[@MelvinMyla]

lowkey I swear Europe just be mad sometimes

[@wielsonf]

When talking about Apple, we should expect a trap and a rip off.

[@Kneeslider64]

Bravo Which 👏🏻👏🏻👏🏻 I’m an apple user and have been for many years but I totally agree that apple are ripping off their customers

[@HingleMacCringleberry]

Corporate greed will cause the end of humanity

[@ndavies8]

Fact. It's already been happening.

[@PSy84]

you've been watching too many movies and conspiracies

[@justayoutuber1906]

Who owns a corporation? Stockholders aka humanity

[@douglasbrittain7018]

Isn’t greed of some sort kinda human nature. On a corporate level it is the shareholders. I believe in supply and demand economics which states that prices will find an equilibrium based on public’s needs and wants.

[@polishtheday]

What a irrational argument. No one has to use Apple products and, if they choose to do so, no one has to use iCloud. I use both. It’s a deliberate choice because it has simplified my life to use one provider for my devices and for where I store data. I have storage accounts with all the major cloud services, as well as with some smaller companies. Nothing beats the ease of use of iCloud when it comes checking how much is in use and how much it’s costing me. Should I decide I’m paying too much, it’s easy to delete some files or even spread them across several free or inexpensive services. But I’ve learned the hard way what a waste of time that can be.

[@TheoWerewolf]

It's rare to see a journalist not knee-jerk praising Apple. It's NOT rare to see the Apple fanbase rushing out to defend Apple without understanding the actual issue.

[@douglasbrittain7018]

😊We understand what she is saying but you can use google and Microsoft servers to also load to the cloud. The consumer has that option. Apple doesn’t block owners of their phones to just use iCloud. They even give 5GB at no cost(not much i agree) but there are workarounds to this.

[@firestormjupiter]

Apple does have some serious ecosystem lock-in problems, but I don't feel iCloud is a significant one.

[@josefelixaranda9002]

Apple and the british people know each other for some years .And I hope that progress, develoment and justice can be together in this case and many others..

[@3Que]

I’ve used iPhones for years without ever paying for iCloud storage. Paying for iCloud is optional; if you find you need more storage, then you simply pay for it. This lawsuit seems unusual, and I don’t see it being successful. When you purchase a new device you can transfer data by connecting iPhone to iPhone

[@RaymondHng]

People usually do not manage their storage space. So their storage needs can rack up to 64 GB to 128 GB. It can easily require 256 GB of storage. So they are forced to purchase 2TB of storage. United Kingdom (GBP) 50GB: £0.99 200GB: £2.99 2TB: £8.99 6TB: £26.99 12TB: £54.99

[@douglasbrittain7018]

When someone starts using more than 2 TB of storage for photos then they might probably want to upgrade to a professional camera. Most average and even above average users wont use that much storage. If it gets to expensive that is when I would find a high storage SSD and download my photos from there. Only a professional in general is going to need that kind of storage unless someone is going to use high RAW video settings.

[@BradleyVanTreese]

Making it super easy to use  services is NOT the same thing as making it difficult NOT to use other competing services. Plus,  services are competitively priced when I’ve looked at competing alternatives. I use Dropbox along with iCloud all the time. So, not sure what she’s on about.

[@old-gamer-01]

BUY YOUR STOTAGE DEVICE AND BAN APPLE FROM YOUR LIFE!!!

[@garydmercer]

Your advice is rubbish. All of my apple products work flawlessly and seamlessly together. Unlike the horror of Windoze-Android and all the associated devices that don’t work together. This lawsuit isn’t about Apple products, its about their ripping off users with their overpriced lousy icloud service. My iphone 6s plus worked for 7 years before I replaced it. Can you say that about Android phones? I still have my 2012 mac mini which is running Sequoia with a hack perfectly. My iwatch 6 from 2020 is still working flawlessly-Nearly 5 years after its release. My mac mini M1 mac is flawless and super fast. Can you say that about your windoze computers and Android phones? Answer: NO. Only recently did Google say it will support its pixels phones for 7 years and had too because of Apples. long history of supporting its products. So apple products last longer, work together better and simply work great. I have saved thousand of dollars over the years by not having to buy new phones and computers etc every three years when the manufacturer stops doing updates. Get your facts straight before you give nonsense advice.

[@skyera1n]

Flawless? You don't own your phone ​@@garydmercer

[@Introverted100]

​@@garydmercer I don't know all this shit about phones or whatever but how long-winded and angey this comment is, is hysterical 😂

[@DJB01]

Nah. I’ll stick with my apple devices and their services, thanks. I _have_ to use windows and android every day for work which only serves to remind me how much better Apple devices and services are to use. Apple products just work.

[@old-gamer-01]

@DJB01 yeah untill you need to make a backup or what ever you need out of their so called USABILITY! With people like you is OBVIOUS that communists still exists today!

[@woufff_]

Apple isn't forcing anyone to pay for iCloud, I use pCloud and it's very easy to integrate into Apple ecosystem and save all files/photos over there.

[@egorkosten]

This was really vague explanation of the problem. “Just say it, give us ability to transfer photos from iCloud to google photo )”

[@sleekitwan]

While I applaud any support I can get against big tech, and I have arguments with Apple, I think maybe getting hold of a cheap and reliable enough 4Tb SSD or hard drive, might be the real problem. Or, not having a suitable app that can help me ‘cull’ my photos more efficiently. The bit Apple get right, is their backup and restore. My daughter does this every time she upgrades/replaces her iphone and doesn’t break a sweat. I used to be in charge of backups in a workplace, it was the devil. Never have enough storage, the lines were always going down, the drives were always wearing out…the list goes on. My actual argument with iCloud, is that you cannot treat it as a ‘D’ drive as it were. You really MUST NOT take a bunch of files or a large folder, and sove it over to the iCloud, and delete it from your own device - iCloud fights back, no seriously. This, is my grudge, and as a music creator, I am not pleased as I lost several songs in the ensuing fight with iCloud, which did something diabolical: it kept filling up my PC (yes, you can put your PC on the iCloud system, but don’t I beseech you), and would not stop, and it would fill up my iPad Pro device and not stop there either. The resulting mess, saw me lose some valuable songs, the basic system files, ‘stem files’, all I was left with was a stereo song file. Extracting my PC from the hungry grip of iCloud was difficult too. You might think you could just stop it, you can’t. In the end, Apple have changed their policy - instead of iCloud aggressively eating up all your biggest data cache it finds on your devices, it only goes to 20%. this is bad enough but at least there’s finally a hard limit. The secrecy of these rules, is a cause for concern. Whether this lawsuit addresses these more subtle issues, I dunno. Take care all.

[@l2etranger]

The free storage in relation to the amount of data per file has shrunk so much that Apple has to increase it to be fair and still give the option to pay for extra. It’s an efficient ecosphere for all of its apps to have a central cloud location for seamless access and sharing. Backups currently reach their max just like that and it’s becoming an issue if hardware storage is limited. 🤞🏾🤞🏾🤞🏾

[@jinnythomas9815]

Customers are entitled to additional storage based on the number of devices they own, rather than just receiving 5 GB regardless of device count.

[@roastedcauliflower4146]

Huh? Tell me more. I own 2 devices (phone & iPad) and I would love 10 Gb of storage instead of 5Gb.

[@vungocmanhcuong4511]

Does that same logic apply to Google Drive storage?

[@douglasbrittain7018]

I think they should give a little bit more of free storage. I noticed when I upgraded my storage plan to 50GB that it wasn’t 55GB instead. If they are giving the first 5GB then shouldn’t they include that on top of the 50GB that was paid for?

[@juhatalimaki6664]

As a Apple user I dont use (pay) for icloud, I use a external service - Megasync and it is not blocked or hard to use in any way in iphone/ipad. So in what way are competitors denied in apple? Or do I misunderstood something?

[@Bublik46]

Same. Even files have shortcut for megasync that you can connect and use

[@Thomas-kp8mo]

5GB for basic is crazy. It needs updating.

[@mycreativedesignsspace6739]

Basic is 50GB. The 5GB Apple doesn’t charge nothing for.

[@douglasbrittain7018]

@@mycreativedesignsspace6739It doesn’t take much to reach that threshold though.

[@josh_cameron]

I think the main issue really being raised is iCloud backups. To backup your full phone to the cloud, an iCloud subscription is your is the ONLY choice if it’s more than 5 Gbs. You can’t use google drive, dropbox, etc.

[@whackeryounis]

Can you back up your full phone to Dropbox or OneDrive on any android?

[@mycreativedesignsspace6739]

Hah you can back your entire device up using another option. Just you don’t have any phone support to learn how.

[@RaymondHng]

@@whackeryounis To backup the entire contents of the iPhone and iPad in one fell swoop, you must use iCloud.

[@alamraya7002]

I don’t think so! Apple offers great deal for families. And I also use Office 365 for storage.

[@hlm601]

I don’t feel ripped off, for my iCloud nor pressured into it. Now if you count the price I just paid for 2TB storage in my Mac mini then that made me wince.

[@tcphoto]

Apple triggers you to sign up for their monthly iCloud Service through on screen prompts and Software Updates. Funny, the amount of data increased greatly despite me manually deleting pictures, music and documents but the amount of used space in the cloud didn't change. I fell for it for only a couple of months and dropped it quickly.

[@karni60]

"They work hard to make data transfer as easy as possible" Apple doesn't release airdrop on Android.

[@8bit_paul]

hahaha I know I'm old at 54, but it seems funny to me that people's voluntary use of phones, voluntary purchase of Apple products, and not opting out of Apple services is something that a company can be found liable for.

[@MrBorington]

There is free iCloud storage for every iPhone users. Apple doesn’t lock you in their eco-system, you buy into their eco-system. I have been a iPhone user since iPhone 4S, but my first iPad was generation 6, and my first Apple Watch is Series 10. And of course these two devices can ONLY work with Apple products, just like a Canon lens cannot be used on a Nikon camera, are you going to sue Canon as well ?

[@somemale]

Don’t use Apple products if you don’t like them?

[@ritaawudey4451]

All European countries know is to sue companies and demand money, but won't focus on providing soft grounds for startups.

[@boris8787]

Nobody uses APPLE in my favourite town. 🚫🍎🚫

[@mvrck4573]

Making a big deal of it. You have a choice not to buy apple products and services.

[@ethanlall1911]

This is like saying Lionel messi is too good of a footballer, it’s not fair he plays for just one club, they should share him so it’s fair….

[@jason4554123]

Then Ditch Iphone!!

[@teddy9267]

getting out is impossible, not difficult

[@miketech79]

Lol, you can turn off iCloud and do everything on device. You can use multiple non-Apple apps already. This woman is clueless.

[@calvinng8368]

What nonsense is this; user can choose not to use iPhone. Or other cloud services on iPhone.

[@ilsavv]

Apple is solid! Nothing can shake this giant.