BCG Case Interview (Candidate-led): Internet Service Provider Revenue Growth

Free Case Frameworks Guide: managementcons...
In this BCG candidate-led case interview, a leading Internet Service Provider (ISP) is struggling to make a profit. The candidate has been tasked to create a strategy for aggressive revenue growth. Watch as he builds a framework for the problem and identifies potential solutions for the problem at hand. The session provides insight into how BCG candidate-led case interviews are structured.
View the case study used here: managementcons...
Questions we’ll answer in this video:
◈ “How do I prepare for a BCG case interview?"
◈ "How do you pass a BCG case interview?"
◈ "How to solve a candidate-led case?"
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Timestamps:
0:16 - Intro to the case
1:24 - Case recap by the candidate
4:44 - Building a framework for the case
34:12 - Final recommendation
37:35 - Feedback by the interviewer

[@ismailalmhtsb]

The interviewer's difficulty was 8/10, I wonder what could've been worse 😅. It would be nice to see more case interviews that are hard like this. Love the channel.

[@dustindineen4533]

The interviewer tried to lead him into the right direction because he was not asking the appropriate questions and requesting the right data. But he does have potential!

[@akshaygoswami8199]

The interviewer did an amazing job throughout!

[@lyreco7910]

Interviewer is great - professional while likeable. Thanks for this vid

[@gitaprema9348]

Great case and feedback! I am highly curious about his notes (and basically the how-to properly do it). Hope Management Consulted catch this topic soon

[@dongyoungchoi3930]

First, I would stop focusing on the cost. The client's objective is to increase the revenue and the interviewer also mentioned that we do not have any specific data on the cost. Thus, I would start by asking what revenue streams we have and how much revenue we generate from each revenue stream. Then, I would ask P and Q for each revenue stream. Additionally, we have a number of customers per revenue stream data, so we know which revenue stream to tackle.

[@BrandenBest]

I dont think this is simply a "PxQ" problem because the future values of P & Q are influenced by multiple variables. In order to estimate the future P we could charge, we need to dive deeply into the Competitive landscape, the market dynamics (i.e., are we shifting to 5G or something else?), and Customer (i.e., what will people pay? What do they want? What is a premium?) To provide a comprehensive analysis, we'd have to look at these factors first. Only after understanding them could be attempt to project the best option for long-term revenue. Granted, this is not feasible for a 25min case but the idea is there

[@jollyholly2851]

@@BrandenBest usually the data would be provided by the interviewer on complexities like what you say

[@sidjohn7111]

when the question was about revenue growth, i dont think it made sense to speak about profits at the start...yes profits have gone down, but they are asking ways to increase revenue

[@ericklabra9428]

I believe they did this to throw him off

[@jcdenton_theantitheist]

Shouldn't we ask first if this kinda thing happening throughout industry or client specific and then ask what growth and in next how many years. Not clear though.

[@akankshatandon1894]

How come we didn't really look into the content creation side of the business? Is it because of the 6-12 month time lag? Or is it because our customer needs did not mention content creation?

[@cook4jinn69]

Couldn't agree more. The poor CEO came to us and asked us which business segment they should stick with in order to grow the revenue. Service only, content only, or balance between both of the segments. the consultant did not answer the CEO's question. He would refuse to pay BCG for the bill. lol

[@s7576]

Great case and really awesome feedback was given by the interviewer. Would it be possible to share the link to the case, so we can look at the data and some other details that the candidate did not cover?

[@Managementconsulted]

Glad you enjoyed the case! Here is a link to the case study: managementconsulted.com/case-library/revolutionary-internet/

[@smartmoney7374]

I felt lost after watching this. There was very little emphasis on framework or structure by the candidate.

[@dreamingGreece]

To be honest, I think that client is hopeless.

[@navneetbharadwaj2169]

the candidate is not coming to the point quickly

[@barbaracosta4781]

Tough interviewer

[@zerojanvier79]

She did everything she could to focus him on revenue growth but 15 minutes in the interview we still don't know how he wants to approach this case. The initial structure was very basic and not focused on revenue growth, he was really struggling to grasp the case.

[@Jason-bc1xx]

@@zerojanvier79 agreed, I am new to case interview but I could easily tell something is off when he mentions about cost saving when the goal is clearly growing revenues...