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Hello techies! 👋 👋Welcome to the tech talk podcast! 🎙️ In this video I have connected with our special guest Mr. Shiva Prakash who has been working in Lead position in Uniq solutions.
In this podcast he has given useful insights about how to get a production support job , skills required for that role, day-to-day responsibilities, job opportunities for this production support role and all about production support so on.
💻Generally, what is production support? Is it same as BPO Production support typically refers to the ongoing maintenance and operational support of software systems or applications after they have been developed and deployed. 🚀 This support ensures that the systems continue to function smoothly, address any issues that arise, and meet the needs of users or clients. they are not the same thing.
This production support would be best for people who has career gap, who has not much interest on coding, experienced candidates and so on. if you are a fresher who has an idea of getting into production support role then take a look at this video, you will get a clear idea of it!!!
🚀 Stay tuned for upcoming videos on IT-related content, internships, resume building, podcasts, employee reviews in the IT sector, and more!
💻 If you find this video helpful, don't forget to give it a thumbs up, share it with your friends, and subscribe for more career insights and tech-related content! 👍👍
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Timestamps:
00:00- Introduction
03:36- What is production support?
03:57-Skills required
04:48-Is production support and BPO are same?
05:16- Salary for production support
05:47- Uniq production support role
08:15- Certification
09:01-Job opportunities
11:17- Education criteria
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