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The Consumers' Association of Penang (CAP) has called on the Transport Ministry to bolster enforcement of tour and express buses following the recent fatal crash on Jalan Genting-Bentong.
CAP president Mohideen Abdul Kader said the Transport Ministry, the police and the Road Transport Department must address the issue immediately, as they undermine passenger confidence.
The crash on June 29 left two Chinese nationals dead and several others injured after their tour bus landed on its side while travelling downhill.
Police had said that the driver did not have a driving licence and had 27 previous traffic summonses.
Since 2022, there have been at least 32 express bus accidents in Malaysia.
Mohideen said, invoking a seldom-used Road Transport Act provision to fine offending companies up to RM500,000 or imprison them for two years, was insufficient and suggests blacklisting company directors from operating transport businesses.
He added that the Land Public Transport Agency can suspend or cancel licences under section 45 of the Land Public Transport Act 2010.
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