Blameless Post Mortems

PRESENTER:
John Allspaw, Adaptive Capacity Labs
John is an inspiring leader among engineers, but you don’t need to be technical to benefit from his message. Too often in government, we’re told to minimize risk and avoid mistakes at all costs. The reality is that mistakes and accidents happen when working with complex systems; how we respond to them makes all the difference in whether learning from them will happen or not. Watch Jong dive into how we can learn from mistakes and become more resilient.