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Take a look behind the curtain to learn how we at Zenphi use our own automation platform, along with Google #Gemini, to streamline and enhance our sales and customer success operations. In this tutorial, we demonstrate a real-life example of how our internal process for handling new trial user sign-ups has been improved.
Learn how Zenphi:
-Automatically constructs personalized email generation prompts using trial user information.
-Integrates seamlessly with Google Gemini to draft personalized emails based on the trial user's information.
-Sends the drafted email to the Customer Success Engineer for the specified country to review and edit the drafted email subject and body.
-Allows the Customer Success Engineer to decide if the Zenphi flow should email the edited content to the user, save it as a draft in his/her inbox, or do nothing.
This automation eliminates repetitive tasks for our Customer Success Engineers, leading to happier and more efficient teams. It also enables us to provide better service to users.
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