Bose QuietComfort Earbuds II - How To Hard Reset - 3 Step Easy Process

[@gttv9603]

Too much talking bro Step 1. Delete from device list in bose music app Step 2. Unpaired from phone Bluetooth Step 3. hold back button for 30 seconds Step 4. pair in bose music app

[@shaman_ns]

No, I wasn’t doing really well. My expensive earbuds decided to stop working. Thanks to your video it works again. So, now I’m doing really really well 😁

[@zeytee]

Mate, you're being very patient to film this video which goes through the detail steps of hard resetting the earbuds, thanks for the effort!

[@casey7266]

THANK YOU. I’ve been screwing around with my earbuds multiple times today. They work for a little then don’t want to connect. The hard reset fixed it and it pairs instantly. THANK YOU.

[@buz5678]

These buds are a hot mess. The connectivity problems will persist until Bose updates the inherent stability problems. The fix will come in an update, so try that every couple of months. It's really a shame these buds are so cranky, they truly are some of the best sounding on the market.

[@joaschristian757]

This pair of earbuds drive me nuts. You have to do this once in a while. And it always happens when they are needed the most. So frustrating. Bose, please make a proper app for this, and make it easy to connect please.

[@amarli1060]

They are scarily unreliable. I am on my 7th pair.

[@abrahamjohn4740]

Thank you buddy for the detailed explanation! The left earpiece was not getting connected. Your directions saved the day!!!💯

[@ihaveseverefrootsnackism]

Holy crap, THANK YOU. I had an issue where my right earbud was connecting but not really. It wasn't making the loud and annoying connect noise the earbuds always make when they first go in your ear, so I knew something was wrong, and it was weirdly dampened. That freaked me out because I had a pair of raycons before this where one day the right earbud inexplicably did the exact same thing and has never worked properly since. Then I followed the instructions of the video and it's all fixed. THANK YOU!

[@adbelcher01]

Thank you so much! Got my left earbud working again!

[@cocor8980]

Thank you for all your help, it actually worked!!!

[@kleineFrau89]

Thank you. This is a very useful video. I've tried to reset my earbuds, because the left one stopped working. Every step worked very well up until the point where I tried to reconnect/pair them again. I pressed "connect" in the app and then continued to press the button in the back. But instead of a blinking blue light, I get a blinking white light and the app does not recognize them. Has anyone ever encountered such a problem before? Any tips on how to resolve this?

[@marycolmenar1633]

I am currently experiencing the same issue with my QC Earbuds II. The left earbud stopped working and the charger case does not have the blinking blue light when I press the back button for 30 seconds to reset.

[@robinrickardsson8995]

Also got the same problem, except I only have a red light showing on top under the lid. Not blinking, just being red. Can’t even try to pair the headphones, nothing happens when I press the back button. It does flash a little when I hold it for 30 seconds but then it stays red afterwards..

[@juliagiraudo9550]

Also have the same problem. Does not blink blue just white. I cannot hard reset basically. Help 😢

[@donragnar8430]

you just saved me from punching the sales assistant at Bose

[@marycolmenar1633]

The charging case does not have the blinking blue light when the back button is being pressed for 30 seconds to reset. Any suggestions?

[@Textile_Courtesan]

My friend is having the same issue.

[@KazukiMaeda48]

Mine suddenly only works on right side today, bro you helps a lot🎉

[@KarlaSuzie]

One of the BEST help videos I've ever seen. Thank you

[@brianshikuku1146]

Thanks Bro. You saved me. I went out of range with the left earbud and when I was back, the right earbud was working but the left was not. Again, Thanks bruh.

[@rookie3o9]

Awesome, this fixed my problem, the iphone kept disconnecting the QC2 buds but after reset , its been connected from the start :-D happy again .. Thanks much for this video...

[@davemichaels6823]

This guy saved me from traveling back to where I bought these and 250$.

[@johnaktau9309]

После двух месяцев использования наушников перестал работать левый. При подключении к телефону определялся только правый наушник, звук из телефона на него не передавался. Сбросил всё до заводских настроек как на видео, всё заработало. Спасибо автору, лайк.

[@pteale]

Thanks for posting this video it helped me reset my earbuds when i changed phones, i found some documentation from Bose which mentions a different method, but their method didn't work and yours does!

[@SuperStevegrant]

Thanks for this. Eventually I reset mine. I found I had to hold my earbuds down into case to get process started. May need to clean contacts.

[@Ssh2075]

Thank you so much, this worked for me when other things didn't, you saved time and that feeling of frustration. Thank you once again

[@maddy7480]

Literally doing god's work broo, thank you💯💯

[@Mariadelosangeles334]

Just cant believe that IT WOOOOOORRRRRKKKKKS! THANK YOU SO MUCH!!!!

[@florian-schmidt]

According to the manual, this procedure needs to be executed 3 times in a row for a true factory reset. If you perform it only once, it will only clear the Bluetooth device list. I can confirm that this is correct. I had an issue where the right plug wasn‘t recognized by the case anymore. So it would not turn off when inserted. Only after the factory reset (3 times this procedure) did it work correctly again. The factory reset worked when you get an additional 3 seconds flashing amber light at the end (in this video there is only a white light at the end, so this is *not* a reset, only a device list clearing)

[@Gallupia]

Can you provide a link to the manual and this specific point? Thanks!

[@florian-schmidt]

Sure, just google „Bose Quietcomfort Ultra Earbuds Manual“ and you will find the document 885502_OG_QCUE-HEADPHONEIN_en.pdf“ and then on page 64 you will see the instruction for factory reset.

[@florian-schmidt]

assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcue-headphonein/pdf/885502_OG_QCUE-HEADPHONEIN_en.pdf is the link.

[@fenderjazz0]

I can't see that in the manual either, and it didn't work for me.

[@florian-schmidt]

Sorry you are right, that procedure ist only for the Quiet Comfort Ultra earbuds.

[@marydot]

Thank you-- this worked for me and I am pretty sure I have been to this video before too 😂

[@bidneyperez6486]

Thank you so much man for leaving this video. I could use my bose again I was trying for mote than an hour I found you and did it twice so now they are working thank you so sooo much God bless you!

[@michaelmueller8772]

Thank you very much for this. Worked perfectly. Super clear and super helpful.

[@calexmacias]

Muchas gracias hermano, I fixed my earbuds thanks to your video 😃🤟🏼😃👍🏻

[@BYUBOY33]

My right earbud is dead. Won't charge (shoes amber charging but won't charge). Right earbjd won't turn on after long charging times. Left earbud will charge to 100%. Issue is that without the right earbud working neither will work. Cleaned charging ports and everything. Charger port also won't reset after holding the button. No blue lights at all. Charger port issue?

[@janineamir7249]

You are literally the best!

[@MadaraUchiha-ok6eb]

Thank you ❤

[@KenKthulhu]

Wow! That really worked. Thank you thank you thank you. I liked and subscribed because you helped me so much. Thank you again.

[@aaronpaul6276]

THANK YOU . Just got these yesterday and left volume control wasn’t working properly

[@richmck007]

Can these buds be used with an existing app from Bose downloaded on my iPhone for the Bose qc i earbuds? I have got and still use the QC i version and now want to use the QC ii on my phone as well. No one at Bose replied to me. Your video is very clear, many thanks for taking the time to make it.

[@elchicano187]

Thank you

[@smarsmar800]

Worked Life saver thank you😊

[@eyejoydesigns]

The hard reset worked. Thank you for sharing the information.

[@maykosilva7749]

Thanks guy! You help me a lot 😊

[@boddetihemanth8870]

It’s worked bro Thank you 🤩

[@marekkowalski3814]

Hello, I have a problem with the brand new Bose QuietComfort Earbuds Headphones Namely, when I try to connect these headphones to the phone via Bluetooth, the headphones connect to the phone without any problems. But there is one problem - there is no voice, no sound at all in the headphones? What could be the reason for the lack of voice? Are the headphones damaged or is there some other problem?

[@mrs.bernard5415]

awesome!

[@ezekielsweiry9074]

Hi I have a MacBook and iphone. With the MacBook, the earbuds only work on left side and the iphone only right ! Any ideas how to fix this please ?

[@mar_ymira3828]

Thanks for the vid. This saved my life.. Uff

[@bluixtv8063]

No lights at all. Even I charged, open or close the lid, put the buds in or out, still no lights. Is there other troubleshooting process?

[@Scaromonov]

Its working! Thank you, my man!

[@paolocaceda]

You are the best !! Thank you

[@mohanzanpure9676]

Explained very nicely. ❤

[@marquezphotos]

I reset and still hearing rubbling airy noise coming out of the right earbud.. Any suggestions?

[@brodeemarks6445]

my friending you fix the everything 👍

[@YannickVandeWeerdKokima]

Thank you! This was really helpfull

[@YourAverageBlackFriend]

Thank you so much, it helped.

[@BaherTarek94]

Thanks maaaan 🙏🏻♥️

[@ankitsingh127]

You saved my day bruh !! Really helpful ❤

[@tiagofassoni1186]

A lifesaver. Thank you very much!

[@alexanderdj201087]

Thank you very much it worked

[@abdulwahabvlogs5451]

hi brother i hv Bose QuietComfort Earbuds II - and i want to connect my laptop bt its not working

[@buz5678]

Great help, thank you so much. These buds are bittersweet... I despise the firmware. Need a hard reset every 2 weeks or so, this is pathetic. BUT... they sound so fantastic, and the noise cancellation is so good, I am forced to keep them. I won't send them back. I understand all earbuds can be problematic. I will live with the problems, but most people won't, so... BOSE, if you are listening, P L E A S E fix the connectivity problems on the QC2's!! They really are a hot mess

[@iiraem]

Thanks! This helped me

[@ervishalili1480]

Can you still connect if you’re missing an earbud

I love you bro thx 😁😁😁

[@clintavo]

Thank you!

[@housyrealty]

thanks for the video ❤

[@mashallah9000]

Super helpful man, thank you so so much! 😘😘

[@hali1455]

I lost one of them and now it won’t connect, what should I do ? Thanks

[@alaaayashi873]

Bro thank you !

[@Hello_Jerry_]

Thank you. This was very helpful. Was worried that my new QC II's were busted, but now they work perfectly again.

[@buz5678]

These buds are a hot mess. The connectivity problems will persist until Bose updates the inherent stability problems. The fix will come in an update, so try that every couple of months. It's really a shame these buds are so cranky, they truly are some of the best sounding on the market.

[@OneShotFilmmaker]

Bose is literally the worst company in the entire world. I will never ever buy another product from them ever again.

[@Kokochops76]

Agreed these are the worst headphones. Drop outs, left bud not working, very difficult to pair, app and help are woeful.

[@alextay416]

Not only that but the customer service is atrocious

[@Yo-vv7iy]

And they are expensive. If only they workes properly...

[@rajrudhra111]

1.5x highly recommended 😌

[@kidrockn4vr]

Very helpful thank you

[@mxshki]

so annoyed i dont even have the right earbud js the left one and the case doesnt go into pairing mode at all

[@abbaszaheer8220]

We cannot use leftside sigle bud?

[@TheOGSUspect1]

One of my buds doesn’t even charge so mad

[@chinadondiva]

Having the same issue.

[@margarethollins6531]

My husband is having the same issue - one side charging and the other not!!

[@TheOGSUspect1]

@@margarethollins6531 tell him to spin the rubber part around

[@dejaarfard5041]

I had the same issue with one earphone. Had reset twice fixed this problem. In fact after following all steps the earphones went from 70% charged on left ear and 20% on right ear to 100% charged on left and 80% charged on right. Whatever the software bug is corrected itself so the earphones are charging it’s just the software not detecting the change in %. Follow these steps once or twice and you’ll notice your earphone will charge again.

[@TheOGSUspect1]

@@dejaarfard5041 the problem I had as dumb as it is lol was the rubber grip was spun around the wrong way lol

[@mario_ortega_67]

So helpful

[@danielpantea6862]

Thankyou.good job

[@juanpablomedinaadame9086]

Muchas gracias

[@Kudabear1]

I hold the button down, the charging light on front turns off, then nothing happens, can't get it to go into pair g mode. I hate this shit. Companies shud make their Bluetooth tech work bfor it's forced on everyone.

[@digitalsoldier2xp157]

My left one all it does is buzz very little sound

[@TMac19]

The longest process ever.

[@nyankanakitty]

Today my earbud suddenly lost connection and won't connect. I tried the hard reset and it worked again.

[@fadolajonahi9673]

is there any way to know the percentage of charge of the case ?

[@buz5678]

nope. and when it goes dead, and you have connectivity issues, you must charge asap to get them working again. It's frustrating

[@johndtwaldron]

my right head phone is lower volume then the other no mater what I do

[@valentinewahu7356]

Someone help...still not working?

[@Kudabear1]

This didn't help mine won't even go into pair mode

[@carlrehbock5433]

It didn’t work and I am so disappointed because when they both worked it was so much better than AirPods

[@Kin-tf7jl]

This earbud is suck, always have connection issue and the anc is bad on each update

[@flexor212000]

This isn't a hard reset. I want a factory reset. This is not it

[@bikepacker9850]

When they work they are great. But they are junk

[@hkraymond604]

Still does not work 😢

[@kennedymcgovern5413]

No, damn it. I do not want an app, I do not wannt an account and I will not sign up for anything. Returning these things.

[@Burritosarebetterthantacos]

I literally despise these headphones. Worst ive ever had.

[@aminb8935]

Win a Prize:how many times did he say ok?

[@alfredjarry503]

I dont use with phone but laptop...so these videos are zero help.😐

[@rajshreesh]

Instead you should use airpods

[@beautifuljapan6410]

My right side earbud has low volume issue.how can I fix this? can someone help me with this issue? please

[@XxxxKavanaghxxxX]

Worked perfect. Legend 👏

[@adrianperez6708]

I'm duing ririri well mi frennd

[@wickedone2542]

My earbud doesn’t connect

[@kennynash6842]

Thank you