Too much talking bro Step 1. Delete from device list in bose music app Step 2. Unpaired from phone Bluetooth Step 3. hold back button for 30 seconds Step 4. pair in bose music app
@shaman_ns7 ай бұрын
No, I wasn’t doing really well. My expensive earbuds decided to stop working. Thanks to your video it works again. So, now I’m doing really really well 😁
@zeytee5 ай бұрын
Mate, you're being very patient to film this video which goes through the detail steps of hard resetting the earbuds, thanks for the effort!
@casey726611 ай бұрын
THANK YOU. I’ve been screwing around with my earbuds multiple times today. They work for a little then don’t want to connect. The hard reset fixed it and it pairs instantly. THANK YOU.
@buz567811 ай бұрын
These buds are a hot mess. The connectivity problems will persist until Bose updates the inherent stability problems. The fix will come in an update, so try that every couple of months. It's really a shame these buds are so cranky, they truly are some of the best sounding on the market.
@joaschristian757 Жыл бұрын
This pair of earbuds drive me nuts. You have to do this once in a while. And it always happens when they are needed the most. So frustrating. Bose, please make a proper app for this, and make it easy to connect please.
@amarli1060 Жыл бұрын
They are scarily unreliable. I am on my 7th pair.
@abrahamjohn47406 ай бұрын
Thank you buddy for the detailed explanation! The left earpiece was not getting connected. Your directions saved the day!!!💯
@ihaveseverefrootsnackism6 ай бұрын
Holy crap, THANK YOU. I had an issue where my right earbud was connecting but not really. It wasn't making the loud and annoying connect noise the earbuds always make when they first go in your ear, so I knew something was wrong, and it was weirdly dampened. That freaked me out because I had a pair of raycons before this where one day the right earbud inexplicably did the exact same thing and has never worked properly since. Then I followed the instructions of the video and it's all fixed. THANK YOU!
@adbelcher017 ай бұрын
Thank you so much! Got my left earbud working again!
@cocor8980Ай бұрын
Thank you for all your help, it actually worked!!!
@kleineFrau89 Жыл бұрын
Thank you. This is a very useful video. I've tried to reset my earbuds, because the left one stopped working. Every step worked very well up until the point where I tried to reconnect/pair them again. I pressed "connect" in the app and then continued to press the button in the back. But instead of a blinking blue light, I get a blinking white light and the app does not recognize them. Has anyone ever encountered such a problem before? Any tips on how to resolve this?
@marycolmenar163311 ай бұрын
I am currently experiencing the same issue with my QC Earbuds II. The left earbud stopped working and the charger case does not have the blinking blue light when I press the back button for 30 seconds to reset.
@robinrickardsson89959 ай бұрын
Also got the same problem, except I only have a red light showing on top under the lid. Not blinking, just being red. Can’t even try to pair the headphones, nothing happens when I press the back button. It does flash a little when I hold it for 30 seconds but then it stays red afterwards..
@juliagiraudo95508 ай бұрын
Also have the same problem. Does not blink blue just white. I cannot hard reset basically. Help 😢
@donragnar8430 Жыл бұрын
you just saved me from punching the sales assistant at Bose
@marycolmenar163311 ай бұрын
The charging case does not have the blinking blue light when the back button is being pressed for 30 seconds to reset. Any suggestions?
@Textile_Courtesan9 ай бұрын
My friend is having the same issue.
@KazukiMaeda485 ай бұрын
Mine suddenly only works on right side today, bro you helps a lot🎉
@KarlaSuzie10 ай бұрын
One of the BEST help videos I've ever seen. Thank you
@brianshikuku11465 ай бұрын
Thanks Bro. You saved me. I went out of range with the left earbud and when I was back, the right earbud was working but the left was not. Again, Thanks bruh.
@rookie3o98 ай бұрын
Awesome, this fixed my problem, the iphone kept disconnecting the QC2 buds but after reset , its been connected from the start :-D happy again .. Thanks much for this video...
@davemichaels68239 ай бұрын
This guy saved me from traveling back to where I bought these and 250$.
@johnaktau93092 ай бұрын
После двух месяцев использования наушников перестал работать левый. При подключении к телефону определялся только правый наушник, звук из телефона на него не передавался. Сбросил всё до заводских настроек как на видео, всё заработало. Спасибо автору, лайк.
@pteale Жыл бұрын
Thanks for posting this video it helped me reset my earbuds when i changed phones, i found some documentation from Bose which mentions a different method, but their method didn't work and yours does!
@SuperStevegrant Жыл бұрын
Thanks for this. Eventually I reset mine. I found I had to hold my earbuds down into case to get process started. May need to clean contacts.
@Ssh20758 ай бұрын
Thank you so much, this worked for me when other things didn't, you saved time and that feeling of frustration. Thank you once again
@maddy74805 ай бұрын
Literally doing god's work broo, thank you💯💯
@Mariadelosangeles334Ай бұрын
Just cant believe that IT WOOOOOORRRRRKKKKKS! THANK YOU SO MUCH!!!!
@florian-schmidt9 ай бұрын
According to the manual, this procedure needs to be executed 3 times in a row for a true factory reset. If you perform it only once, it will only clear the Bluetooth device list. I can confirm that this is correct. I had an issue where the right plug wasn‘t recognized by the case anymore. So it would not turn off when inserted. Only after the factory reset (3 times this procedure) did it work correctly again. The factory reset worked when you get an additional 3 seconds flashing amber light at the end (in this video there is only a white light at the end, so this is *not* a reset, only a device list clearing)
@Gallupia8 ай бұрын
Can you provide a link to the manual and this specific point? Thanks!
@florian-schmidt8 ай бұрын
Sure, just google „Bose Quietcomfort Ultra Earbuds Manual“ and you will find the document 885502_OG_QCUE-HEADPHONEIN_en.pdf“ and then on page 64 you will see the instruction for factory reset.
@florian-schmidt8 ай бұрын
assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcue-headphonein/pdf/885502_OG_QCUE-HEADPHONEIN_en.pdf is the link.
@fenderjazz06 ай бұрын
I can't see that in the manual either, and it didn't work for me.
@florian-schmidt6 ай бұрын
Sorry you are right, that procedure ist only for the Quiet Comfort Ultra earbuds.
@marydot6 ай бұрын
Thank you-- this worked for me and I am pretty sure I have been to this video before too 😂
@bidneyperez6486 Жыл бұрын
Thank you so much man for leaving this video. I could use my bose again I was trying for mote than an hour I found you and did it twice so now they are working thank you so sooo much God bless you!
@michaelmueller87725 ай бұрын
Thank you very much for this. Worked perfectly. Super clear and super helpful.
@calexmacias5 ай бұрын
Muchas gracias hermano, I fixed my earbuds thanks to your video 😃🤟🏼😃👍🏻
@BYUBOY339 ай бұрын
My right earbud is dead. Won't charge (shoes amber charging but won't charge). Right earbjd won't turn on after long charging times. Left earbud will charge to 100%. Issue is that without the right earbud working neither will work. Cleaned charging ports and everything. Charger port also won't reset after holding the button. No blue lights at all. Charger port issue?
@janineamir72496 ай бұрын
You are literally the best!
@MadaraUchiha-ok6eb3 ай бұрын
Thank you ❤
@KenKthulhu7 ай бұрын
Wow! That really worked. Thank you thank you thank you. I liked and subscribed because you helped me so much. Thank you again.
@aaronpaul62762 ай бұрын
THANK YOU . Just got these yesterday and left volume control wasn’t working properly
@richmck007 Жыл бұрын
Can these buds be used with an existing app from Bose downloaded on my iPhone for the Bose qc i earbuds? I have got and still use the QC i version and now want to use the QC ii on my phone as well. No one at Bose replied to me. Your video is very clear, many thanks for taking the time to make it.
@elchicano1876 ай бұрын
Thank you
@smarsmar8007 ай бұрын
Worked Life saver thank you😊
@eyejoydesigns Жыл бұрын
The hard reset worked. Thank you for sharing the information.
@maykosilva77498 ай бұрын
Thanks guy! You help me a lot 😊
@boddetihemanth88708 ай бұрын
It’s worked bro Thank you 🤩
@marekkowalski38144 ай бұрын
Hello, I have a problem with the brand new Bose QuietComfort Earbuds Headphones Namely, when I try to connect these headphones to the phone via Bluetooth, the headphones connect to the phone without any problems. But there is one problem - there is no voice, no sound at all in the headphones? What could be the reason for the lack of voice? Are the headphones damaged or is there some other problem?
@mrs.bernard54156 ай бұрын
awesome!
@ezekielsweiry90744 ай бұрын
Hi I have a MacBook and iphone. With the MacBook, the earbuds only work on left side and the iphone only right ! Any ideas how to fix this please ?
@mar_ymira38289 ай бұрын
Thanks for the vid. This saved my life.. Uff
@bluixtv80633 күн бұрын
No lights at all. Even I charged, open or close the lid, put the buds in or out, still no lights. Is there other troubleshooting process?
@Scaromonov9 ай бұрын
Its working! Thank you, my man!
@paolocaceda7 ай бұрын
You are the best !! Thank you
@mohanzanpure967610 ай бұрын
Explained very nicely. ❤
@marquezphotos2 ай бұрын
I reset and still hearing rubbling airy noise coming out of the right earbud.. Any suggestions?
@brodeemarks644510 ай бұрын
my friending you fix the everything 👍
@YannickVandeWeerdKokima7 ай бұрын
Thank you! This was really helpfull
@YourAverageBlackFriend9 ай бұрын
Thank you so much, it helped.
@BaherTarek946 ай бұрын
Thanks maaaan 🙏🏻♥️
@ankitsingh1279 ай бұрын
You saved my day bruh !! Really helpful ❤
@tiagofassoni118611 ай бұрын
A lifesaver. Thank you very much!
@alexanderdj20108710 ай бұрын
Thank you very much it worked
@abdulwahabvlogs5451Ай бұрын
hi brother i hv Bose QuietComfort Earbuds II - and i want to connect my laptop bt its not working
@buz567811 ай бұрын
Great help, thank you so much. These buds are bittersweet... I despise the firmware. Need a hard reset every 2 weeks or so, this is pathetic. BUT... they sound so fantastic, and the noise cancellation is so good, I am forced to keep them. I won't send them back. I understand all earbuds can be problematic. I will live with the problems, but most people won't, so... BOSE, if you are listening, P L E A S E fix the connectivity problems on the QC2's!! They really are a hot mess
@iiraem10 ай бұрын
Thanks! This helped me
@ervishalili14808 ай бұрын
Can you still connect if you’re missing an earbud
7 ай бұрын
I love you bro thx 😁😁😁
@clintavo7 ай бұрын
Thank you!
@housyrealty9 ай бұрын
thanks for the video ❤
@mashallah9000 Жыл бұрын
Super helpful man, thank you so so much! 😘😘
@hali14557 ай бұрын
I lost one of them and now it won’t connect, what should I do ? Thanks
@alaaayashi87310 ай бұрын
Bro thank you !
@Hello_Jerry_ Жыл бұрын
Thank you. This was very helpful. Was worried that my new QC II's were busted, but now they work perfectly again.
@buz567811 ай бұрын
These buds are a hot mess. The connectivity problems will persist until Bose updates the inherent stability problems. The fix will come in an update, so try that every couple of months. It's really a shame these buds are so cranky, they truly are some of the best sounding on the market.
@OneShotFilmmaker Жыл бұрын
Bose is literally the worst company in the entire world. I will never ever buy another product from them ever again.
@Kokochops7610 ай бұрын
Agreed these are the worst headphones. Drop outs, left bud not working, very difficult to pair, app and help are woeful.
@alextay41610 ай бұрын
Not only that but the customer service is atrocious
@Yo-vv7iy10 ай бұрын
And they are expensive. If only they workes properly...
@rajrudhra111 Жыл бұрын
1.5x highly recommended 😌
@kidrockn4vr Жыл бұрын
Very helpful thank you
@mxshki26 күн бұрын
so annoyed i dont even have the right earbud js the left one and the case doesnt go into pairing mode at all
@abbaszaheer8220 Жыл бұрын
We cannot use leftside sigle bud?
@TheOGSUspect1 Жыл бұрын
One of my buds doesn’t even charge so mad
@chinadondiva Жыл бұрын
Having the same issue.
@margarethollins6531 Жыл бұрын
My husband is having the same issue - one side charging and the other not!!
@TheOGSUspect1 Жыл бұрын
@@margarethollins6531 tell him to spin the rubber part around
@dejaarfard5041 Жыл бұрын
I had the same issue with one earphone. Had reset twice fixed this problem. In fact after following all steps the earphones went from 70% charged on left ear and 20% on right ear to 100% charged on left and 80% charged on right. Whatever the software bug is corrected itself so the earphones are charging it’s just the software not detecting the change in %. Follow these steps once or twice and you’ll notice your earphone will charge again.
@TheOGSUspect1 Жыл бұрын
@@dejaarfard5041 the problem I had as dumb as it is lol was the rubber grip was spun around the wrong way lol
@mario_ortega_6711 ай бұрын
So helpful
@danielpantea6862 Жыл бұрын
Thankyou.good job
@juanpablomedinaadame9086 Жыл бұрын
Muchas gracias
@Kudabear13 ай бұрын
I hold the button down, the charging light on front turns off, then nothing happens, can't get it to go into pair g mode. I hate this shit. Companies shud make their Bluetooth tech work bfor it's forced on everyone.
@digitalsoldier2xp1576 ай бұрын
My left one all it does is buzz very little sound
@TMac199 ай бұрын
The longest process ever.
@nyankanakitty Жыл бұрын
Today my earbud suddenly lost connection and won't connect. I tried the hard reset and it worked again.
@fadolajonahi9673 Жыл бұрын
is there any way to know the percentage of charge of the case ?
@buz567811 ай бұрын
nope. and when it goes dead, and you have connectivity issues, you must charge asap to get them working again. It's frustrating
@johndtwaldron3 ай бұрын
my right head phone is lower volume then the other no mater what I do
@valentinewahu73562 ай бұрын
Someone help...still not working?
@Kudabear13 ай бұрын
This didn't help mine won't even go into pair mode
@carlrehbock5433Ай бұрын
It didn’t work and I am so disappointed because when they both worked it was so much better than AirPods
@Kin-tf7jl10 ай бұрын
This earbud is suck, always have connection issue and the anc is bad on each update
@flexor21200017 күн бұрын
This isn't a hard reset. I want a factory reset. This is not it
@bikepacker98502 ай бұрын
When they work they are great. But they are junk
@hkraymond6048 ай бұрын
Still does not work 😢
@kennedymcgovern54138 ай бұрын
No, damn it. I do not want an app, I do not wannt an account and I will not sign up for anything. Returning these things.
@Burritosarebetterthantacos Жыл бұрын
I literally despise these headphones. Worst ive ever had.
@aminb893510 ай бұрын
Win a Prize:how many times did he say ok?
@alfredjarry503Ай бұрын
I dont use with phone but laptop...so these videos are zero help.😐
@rajshreesh7 ай бұрын
Instead you should use airpods
@beautifuljapan641016 сағат бұрын
My right side earbud has low volume issue.how can I fix this? can someone help me with this issue? please