Tutorial How to Reset Bose Quiet Comfort QC Earbuds | Repair Tutorial

Send your device in for repair 👉 bit.ly/2wwrMdQ
Steps to fix your device.
1. Plug-in charger cable
2. Open the case
3. Wait 5 seconds
4. Press and hold the button pairing button inside
5. Continue to hold to button for 20-30 seconds
6. Your device is now reset and ready to pair to a new device
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[@halentenneesmier3181]

Dude, seriously, thank you. These headphones have been nothing but problems, but the sound quality beats my old AirPods.

[@Joesge]

Hey, thanks for watching. Glad we were able to help:) - Aaron P

[@mootzbootz]

Way better than air pods !!

[@willhernandeziam]

My God it worked lol I was at work with no music or anything phone calls sucked seeing I have to use both my hands. Thank you so much

[@AIZENTHEFILTHYCASUAL]

Thank God this work. It's was getting on my nerve. Mine refused to reset, but I kept doing it.

[@osamaessam]

True. Bose is the worst when it comes to pairing.

[@wuestenfucks9173]

Dude, I was completely frustrated before my run, my earbuds were not working. Came home to fix the problem and you were right on the money with your explanation. I watched your video twice to learn the process for the future. you were definitely a good instructor regarding my Bose earbuds. Thank you very much, indeed😀💗

[@xeniaduran5745]

So easy! 🤦🏻‍♀️ I was struggling with mine for about an hour. Then went back to try again. Now I know what to do. Thank you! 🖤

[@Joesge]

Happy to help. Thanks for watching. Please like and subscribe for more content like this!

[@mikepeifer6502]

I was about to toss mine in the trash. Literally have watched other vids and it never worked, finally did. Thanks a lot

[@Joesge]

Your welcome

[@JerryStevens]

After two weeks, my left Bose earbud stopped working and showed a charge of zero. Resetting them fixed the problem. Thanks.

[@Joesge]

Glad I could help

[@marybelltam9367]

Wow! Im so grateful n thankful for this info… good thing i never throw my earbuds away. It has not been working…all of a sudden they could not pair it… so it has been just sitting in the drawer. And off n on i try to try pair it… but it does not work until today, when i saw your video about resetting it… then got updated,,, then got connected… THANK YOU SO MUCH! Now i have two pairs of bose earbuds!

[@Joesge]

Happy to help. Thanks for watching. Please like and subscribe for more content like this!

[@latoray5162]

Thank you so much! My left speaker wasn't working after only a few months, did this easy reset and I am good to go. Thank you!!!!!

[@Joesge]

You're welcome!

[@user-ji9uo4ws1b]

So simple & Easy. Could not found any help at Bose website, but this video helped straight away and solved the issue after changing the phone. Great!

[@Joesge]

Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊

[@kay22k15]

I would NEVER recommend buying these ear buds, got them for my birthday on Jan 22, they worked once and never again, tried this suggestion and still not working, major disappointment 👎

[@Joesge]

Contact Bose support. They should be able to better assist you with the issue you are having.

[@Amfqu]

Hey thank you so much!!! Helped me to fix my left earbud that was with lower volume!!! Saved me to deal with returning them ❤️

[@Joesge]

Glad we could help!

[@Cameron0001]

For some reason my right earbud has lower volume. Hopefully this works.

[@mi4tanu11]

hey joe i recently bought bose sport earbuds n is facing issue of left earbud dont connecting to the case et all

[@fakeandrxwz2777]

OMGGG AFTER A FREAKING MONTH AND SEARCHING UP COUNTLESS VIDEOS I FOUND THIS MASTERPIECE!! THANK YOUUUI

[@Joesge]

Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊

[@frites73]

Thank you for this perfect, to the point tutorial... Was having problems with the left earbud being to low (This is my third pair of buds from 3 different makers and they unfortunately always have audio problems) and this actually fixed the issue. Merci

[@Joesge]

Your very welcome:)

[@Ceci_et_Cela]

Do you have any suggestions for when one earbud won’t work at all? I can’t seem to even reset them because the right won’t light up…or do anything at all!

[@mmagrip5739]

im the same about to start crying

[@TheMornox]

This fixed my earbuds. They suddenly did not play any audio on any device. bose support was not helpful, your video was. kudos to you.

[@Joesge]

Your welcome:)

[@GEMEDINA]

Hi Joe, my left ear bud´s light when in the case comes pale while the right one is full light. I have tryed your siggestion but it will not work. Do you haveany idea on what to do? This are just one month...please help. I am not in the USA.

[@Joesge]

Contact Bose support, they should be able to better assist you.

[@lukealdrich4780]

I just got my earbuds and it’s only been about a month and one ear is popping really loudly and sounds drowned out then starts popping again.. is this something can be fixed? I’ll try to reset them it’s just odd, I have the worst luck with earbuds. Back to my gen 1 AirPods, been through AirPods Pro and had bad luck as well. Anything helps thanks.

[@Joesge]

Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ [e-mail] and they should be able to better assist you.

[@caesarputhiyavettil4912]

Hi Joe, I can't connect even after resetting! The right ear bud doesn't work. Sometimes it blinks red, rarely white but mostly doesn't blink at all! I needed your kind guidance please!

[@Joesge]

Contact Bose support as they should be able to help you better in this situation.

[@InfrnalWraith]

So it’s only rapid flashing on the right headphone, what does that mean?

[@TheRugal760il]

Hello Joe how you doing well I did everything on the video but mines are blinking white/red what seems to be the problem?

[@Joesge]

Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ [e-mail] and they should be able to better assist you.

[@edadescayetano3083]

Joe, followed your installation. After pressing down for 30 sec, led lights turned off, then turned white,then started to blink red and white, any idea?

[@Joesge]

Bose seems to have lots of issues with these. I would contact them to see if they can assist you better.

[@jed_w]

My left ear bud was lacking sound compared to my right ear bud. This fixed my problem. Thanks 🤙

[@Joesge]

Happy to help. Thanks for watching. Please like and subscribe for more content like this!

[@southpawsuperpatriot8541]

Thanks for the superb instructions! They also worked for the new Bose Sport Earbuds.

[@Joesge]

Glad I could help!

[@thor4318]

I can’t seem to get the right bud to work any ideas if this is broken or a software problem

[@alexiswuchter7480]

omg same!

[@master13fox]

Mine right one too

[@nicholasmaclean3295]

I left one won't charge it's annoying used them like 3 times..

[@master13fox]

@@nicholasmaclean3295 Thats why QC are better

[@nicholasmaclean3295]

@@master13fox I just realized they are the QC but yeah left ear bud won't charge

[@marissabrueshaber5317]

How do we listen with just one ear bud.. and do we also need to do a reset after that when you go back to two ear bud mode?

[@bobm2641]

Hi Joe. Can Bose QC earbuds be mixed? I have a pair in which the LEFT earbud is blinking RED/WHITE and useless. I bought another set (with case) as parts because the RIGHT earbud has very low volume in the hopes that I could take the working LEFT earbud from that parts set and use it with my original set thus replacing the defective LEFT earbud. Although the replacement earbud charges and shows a WHITE light, it never pairs. I have tried the so called factory reset with negative results. Any advice?

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with your question. We will be able to better assist you there. - JoesGE

[@shazy_5534]

Thanks brother my airbus sport working fine big love from 🇵🇰 ❤️

[@Joesge]

Happy to help. Thanks for watching. Please like and subscribe for more content like this!

[@mustishal9848]

Hey 👋 After I lost the charging case can I charge them with another one same model?

[@Joesge]

From my understanding you should be able to

[@brandibrown6362]

Please help! My Bose QC buds are blinking red and white. I followed your instructions for reset, but it didn’t work. Can you help me????

[@Joesge]

Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ [e-mail] and they should be able to better assist you.

[@corygene6477]

So mine wont work if the case is closed. If I put one in one ear (what I do at work) and close the case they shut off. When I get a certain distance from the case itself they start to cut out. Sound gets choppy like cd skipping.

[@Joesge]

If you contact Bose support they should be able to help you more with a situation like this.

[@amandalangston188]

Do both need to flash blue? Only my right will flash blue, while the left flashes or stays white. These are brand new and I have never connected them.

[@Joesge]

Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ [e-mail] and they should be able to better assist you.

[@johnpayne9319]

This fix does not work for the newer (Bose QC2 earbuds). If you know a solution to this issue for this model please respond.

[@Joesge]

I would contact Bose and see if they can give you any more assistance.

[@johnpayne9319]

@@Joesge Did that this morning and was hung up on 5 times; once by a supervisor. Sent the product back and went Sony. Thank you for your response. I am done with Bose.

[@gz4consultores65]

Hola, por favor me ayudas haciendo un tutorial para reestablecer mis audífonos Bose Sound Sport Free, sólo empareja el derecho, el izquierdo solo prende la luz blanca y por más que intenté varias alternativas no enciende la luz azul para emparejar. Saludos, Cristian desde Ecuador

[@anuraagarora]

Hi I tried the process, but its not working for me the lights are not turning blue. Any other suggestion.

[@Joesge]

Contact Bose support they should be able to better assist you.

[@mhhale7740]

Where do I get a another charging cord from? I lost mine. Or I can u a universal one?

[@Joesge]

Yes

[@lagalag8427]

I have a problem with my bose,my voice are choppy on another line my friends he did not understand clear what i want to say.whats your advice,i have sony its good on calling not chappy.

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@lagalag8427]

@@Joesge i guess its ok now.i just reset my android.i will message you anyway if got some problem again..thanks

[@hebmonge]

Please help, resetting is not working for me. Left and right are crazy out of sync. Resetting only works for right earbud.

[@Joesge]

Contact Bose support as they will be able to better assist you

[@SethDakotaS]

Sorry, what do you do if, after all those steps, the lights don't turn blue? I've done it 6 or 7 times now and the lights just stay solid white.

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@RaedMeRghit6]

Hey I have a problem when using my left earbud and when I put back my right earbud in the case my left earbud stop working?

[@Joesge]

Contact Bose support as they should be able to better assist you.

[@RaedMeRghit6]

@@Joesge my boy one year after and you still responding. That’s a goat 🐐 right there.

[@werethemillers2167]

I have different Bose wireless headphones and one of them won’t light up it doesn’t say anything and it won’t pair, not how how to work it, the bose website says nothing about it. And there’s no videos on it pls help?

[@iifnixiimemes7925]

Hey this might sound dumb ik not familiar with this but it starts flashing red

[@jessedomack1208]

I just got these today. The right bud light never comes on, and no matter what I do, I cannot get the leds to turn blue for pairing mode. Please help!

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with a screenshot of your comment and we will be able to better help you there. - Aaron P

[@carlin9149]

This also happens to mine

[@vishoprasad]

Does this help with the left earbud not turning on/charging?

[@champy661]

I did exactly what you said but It didn’t work... so I changed to a different charger followed the steps and it worked just a head ups for anyone

[@Joesge]

Thanks for the info:)

[@sergiotamez7]

I just bought these today and I can't get audio on my right side , It connects and it even tells me the battery precent but no other audio. If I play music just my left one plays. I've tried everything and nothing seems to work

[@Joesge]

Contact Bose support and they should be able to better assist you.

[@fallacy4deathg0d]

This soft reset doesn't seem to work on my Bose QC Earbuds. I tried updating the firmware from the Bose Website, that doesn't work as well. My Earbuds aren't connecting to any device - keeps "rejecting the pairing"

[@Joesge]

Contact bose support, they should be able to better assist you!

[@zabdielmolina2092]

Can anybody help me out? I bought mine last Black Friday and they’re not working now. I’ve tried this many times and other ways I’ve seen in the Bose page and nothing seems to work.

[@Joesge]

Contact Bose support and they should be able to better assist you

[@gaboroot4599]

Hey Joe, thanks for your videos. I have a problem, i hope you can help me. I bought them and the first day everything great, but today the second day, the left earbud sounds lower volume than the right bud, could that be a fabric issue or is there a setting or something? Thanks a lot in advance and take care. Cheers!

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@user-th2kj2nd8w]

In my case, my earbuds cycle between blinking red and solid white. It suddenly happened yesterday, and cannot solve this prob by your method. Do you know what should I do to deal with it?😭

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@kaechup]

Right earbud just completely died while in my ear and now my left earbud is in never ending white flashing light mode. They won’t even reset. So disappointing - this video was super helpful though!

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@carlin9149]

My right earbuds light won’t turn white so how do I fix that

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@foamyrocks665]

These earbuds are horrible. My first pair got static noise in the right earbud after a month. I sent them to get repaired and I got a brand new pair. Now, right now, my left earbud just died. Like that...did nothing to them and it shows no battery in the app and the LED light shows white and blue at the same time. Don't buy this product. Total garbage product from Bose.

[@mattschouten581]

Mine aren't blinking blue at all anymore and I can't figure out why. They're fully charged and everything, but I can't get them to blink blue or pair with my phone anymore. Any idea as to why this is?

[@Joesge]

Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ [e-mail] and they should be able to better assist you.

[@autumnwyatt2222]

So every time I want to switch from being connected to my laptop to my phone, I have to reset them?

[@Joesge]

You should not have to

[@sandigroepper9172]

Got a new iPhone and my bose Sport earbuds weren’t there after transferring my info from my old phone. Tried your tutorial several times and the ear buds still won’t pair. Help’

[@Joesge]

Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ [e-mail] and they should be able to better assist you.

[@holycreation]

Why does my earbuds keep on blinking red n white lights ? I can't get them into pairing mode now

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@cougarchris191]

I tried this since my headphones won't connect to any device any longer. However, the lights won't turn blue and the headphones don't get into pairing mode. Do you any other ideas for that problem?

[@Joesge]

Contact Bose support and they should be able to better assist you.

[@KenoKere]

Same issue, did you fix it?

[@theaxxel1]

Same problem here… Any results??? Anybody???

[@cougarchris191]

I was on the phone with Bose support. My right earbud did not turn on white or blue, so apparently it didn't recharge anymore. The right one is the Master, so if it doesn't work, nothing works. Support was very helpful though, I'm getting a replacement

[@eric2esca]

If you use the wrong power supply usbc the reset might not work. I tried these steps with a weaker charger and it didn't work. When I tried again after I found a better charger it worked.

[@Joesge]

Thanks for the advice:)

[@christoffernilsson4403]

I have tried this but they will not go into pairing mode even after the reset. The pulsing blue light never comes.... Any suggestion?

[@Joesge]

Have you tried plugging them in?

[@StoneMonkey9]

So I did this an im not getting the blue lights, my right ear bud is not even lighting up anymore. Do you have a solution for this? The charging port is working and the left earbud is blinking white

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@jcmartinez3809]

While I’m doing my errands I usually put one on (right earbud) once I put the right one back to charge and use the left one. It disconnects, it will only stay connected if the case is open. Is this normal or the right one is the only earbud that can be connected while having the case closed?

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with a screenshot of your question and we will be able to better assist you there. - Aaron P

[@user-og2hs3rb2v]

what should i do if its red and white, these were brand new, but haven't been used for a while and now after few months it only blinks red and white, they are as good as new but they show these lights and i cant do anything with them now, is there a possibility that i can fix these???? i would really appreciate a reply

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with your question. We will be able to better assist you there. - JoesGE

[@mouadkamli9090]

Hi I have a problem with my bose wireless The battery last around 45 minutes after telling me the battery is 100% charged Hope you answer Thanks.

[@mouadkamli9090]

By the way Is bose soundsport

[@Joesge]

Sounds like you'll need to replace your battery

[@danielcampo2843]

Hey Joe , I lost my battery case and I bought a new one second handed , it charge my earbuds but I’m having issues to pair the air buds to phone . Can’t be connected , I’m guessing if it’s not the same battery box won’t let me pair them ?

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with a screenshot of your question and we will be able to better assist you there. - Aaron P

[@TheeAnti]

Light on the right earbud doesn’t turn on or blink at all when in the charging case

[@PBmuc1]

Mine 2, got them today, can not get them working 😞

[@carlin9149]

Mine too

[@oni2028]

Unfortunately, it didn't. When I try to update I get an error message: "It looks like your case is empty. Disconnect the USB cable and make sure both earbuds are placed in the case. Then, close the lid and connect the case using the USB cable." Do you have any solution suggestions?

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@helpme6631]

hello i did this and my earbuds stopped working. its not connecting and the LED light starts blinking so fast.

[@Joesge]

Contact Bose support as they should be able to assist you better

[@petercastellanos]

Hallo Joe !... I lost my case and bought another one on ebay. I've tried pairing them but it doesn't work. Do you know how to make the headphones work with another case? Thanks !

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with a screenshot of your question and we will be able to better assist you there. - Aaron P

[@vincentforonda7381]

its actually works i almost ended up selling mine ur a savior kudo for you.. thank you

[@Joesge]

Hey, thanks for watching. Glad we were able to help:) Please subscribe for more videos like this. - Aaron P

[@lizozuna4772]

My headphones are a month old and my left ear bud is not connecting at all, I tried rebooting like you stated in video and still won't turn on! Help!

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@valenntine_blue]

thankssss you saved my gym journey today lol

[@Joesge]

Happy to help!

[@ThanhLe-ph8zi]

Dude, Pls help, my device is soundport free wireless headphone model 423729 where the bluetooth button I press? is It on left earbud? I pressed this also but nothing happens. Thanks

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with your question. We will be able to better assist you there. - JoesGE

[@EnriqueMendoza-gh5jn]

Hi, does anyone know how to fix the intermittence sound problems? I have already rebooted the earbuds as suggested by #Bose, but it does not fix the problem. / Hola, alguien sabe ¿cómo solucionar el problemas de intermitencia de sonido? Ya he reiniciado los earbuds como lo sugiere #Bose, pero no soluciona el problema.

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@Big_F]

Does not work :(. Only one earbus in blinking blue for a few seconds. Then both are blinking white (charging)

[@Joesge]

Contact Bose support as they should be able to better assist you

[@mandapanda6730]

When I hold the button down one of the ear buds flashes red?

[@Joesge]

Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ [e-mail] and they should be able to better assist you.

[@michaelshamp9081]

Was about to smash my headphones but thanks for this video I didn’t have to. 😃

[@Joesge]

Saving one pair of headphones at a time 😉

[@cinnamon080509]

This is not working i tried but before 30secs the light off then when i release my finger to the power Bluetooth then it shows up again the white light

[@Joesge]

Contact Bose support they should be able to better assist you:)

[@pauljohn8871]

Only the right ear bud turned blue, the left did nothing? And it still won't pair

[@Joesge]

Contact Bose support as they will be able to better assist you in this problem.

[@annettelrios]

Thank you so much for this video. I could not figure out what was wrong. I thought that I had broken them. I was gonna buy a new pair. Your the best. 😉😊🙏♥️

[@Joesge]

You are welcome! Merry Christmas:)

[@mrgnick]

@@Joesge Just got these for Christmas and they already don’t work. I’ve tried resetting them but they keep flashing red and white. What should I do? They also flash red or don’t flash at all. Please help me Joe🙏🏻

[@Hansplay]

Thank you for the helpful tip non off the other videos where even helpful had to look for like half an hour

[@Joesge]

Happy to help. Thanks for watching. Please like and subscribe for more content like this!

[@ankushatwal9865]

It worked for me bro. God Bless You 🙏

[@Joesge]

Glad it helped

[@alecalderon1222]

I tried this but It does'nt help , what else can l do?

[@Joesge]

Contact Bose support as they should be able to better assist you.

[@shiru7452]

Mine is like it keep disconnected everytime the battery drop 10% any way to fix it? It's really annoying while I'm trying to sleep and suddenly it disconnected.

[@Joesge]

Is this after a reset?

[@elizabethbrigette]

What do I do when the right ear bud doesn’t light up?

[@Joesge]

Contact Bose support as they should be able to better assist you there.

[@zakr7429]

Happened to me kind of. was working fine on plane, stowed them in case and now the right one has no light and isn’t responding. Thoughts?

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with a screenshot of your question and we will be able to better assist you there. - Aaron P

[@mustafabogey831]

Please post the fix you manage to get it to work, am experiencing the same issue, right bud doesn’t light up

[@rogeliocarlosgarzabarroso691]

@@mustafabogey831 did you get a solution? I have the same problem.

[@seadragon777]

i did everything that you said and my earphones still blinking red/white they dont turn blue at all. even after the update still having the same issue... its supper frustrating.

[@Joesge]

Contact Bose support. They should be able to better assist you

[@seadragon777]

@@Joesge i bought them at Bestbuy. Im glad i bought them w warranty; they game me a new pair i just hope this ones can last more time. (I bought them on January) i asked them why this happen and they don’t know…

[@kshtimi]

God bless you mate your a life saver

[@JorgeRamirez-hn8bg]

When I charge the case, 3 Lights blink repeatedly . The case doesn’t charge the earbuds at all. Any ideas?

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@alfredohernandez7916]

I just got mine and in about 2-3 hours brand new the left earbud just has an awful backround sound 24/7

[@Joesge]

It may be your noise cancellation. Try to turn off the noise cancellation.

[@Invisibleninja0622]

Is it a hissing sound?

[@shaheen136]

I got the same problem the left side noise cancellation just stopped working out of nowhere, been looking everywhere but cant find anything on it , can anyone help?

[@tomikrklec4028]

Same problem, have you managed to fix it?

[@Invisibleninja0622]

@@tomikrklec4028 for my case, I sent my earbuds back and got a replacement

[@malachicavazosescobar9951]

Hii I have a problem pls help

[@rpont953]

Bose ear buds are rubbish. I have the QC1. They pair to my phone but no sound. I've tried every possible solution I could find including this one. Nothing works and Bose is zero help because the warranty has expired. I will never buy another Bose product. I am not alone, I've read many reviews and comments from pissed off Bose customers

[@gnashsquatch]

When i try doing this, the solid white lights just turn off and there are no blue lights

[@Joesge]

Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ [e-mail] and they should be able to better assist you.

[@caylafionahacedo122]

Does it work in all Bose Earbuds?

[@Joesge]

It should work on most

[@thepureoutdoorsman8746]

I just got these earbuds yesterday and they just stopped working. My right earpiece's light is very dim and neither will connect to my phone or respond to the Bluetooth button. The battery was high when it died out and I did not drop the earbuds or the case since I got it yesterday. I have been in search of any tips to help get them working again. please, if anyone has any recommendations, please let me know.(This is a replacement pair, this has already happened to a previous pair of mine too!)

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@davidgonzalez6673]

I have the same problem with my QC earbuds .. where you able to fix the problem?

[@eugenegolubev7167]

I have same problem Brand new used them once then the next day nothing the right earbud is dimmer and will not connect or do anything!

[@davidgonzalez6673]

@@eugenegolubev7167 i found it easier to return them to the store got myself a different pair just said i didn't like the color .. the new pair works perfect no problems after a month

[@shyam-nc8zu]

Mine have doesn't any button to reset plz help

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with a screenshot of your question and we will be able to better assist you there. - Aaron P

[@danielle121ify]

Dude I do this more this once , should I get a replacement

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with a screenshot of your question and we will be able to better assist you there. - Aaron P

[@glynclemson9635]

Saved my life dude, big thanks.

[@Joesge]

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[@rachelcapri1351]

I used my ear buds ONCE. I opened them today and the right ear bud wont turn on and the left one won’t even connect to my phone or show up on my Bluetooth. I don’t know what to do. I tried doing this already :/

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with a screenshot of your question and we will be able to better assist you there. - Aaron P

[@mustafabogey831]

Did you manage to fix it? Am experiencing the same thing

[@danielszandbergs2209]

Help! My bose qc earbuds randomly disconnected one day and since then I can't seem to get them to work. Only left earbud have white led light and the right one seems dead. Resetting them seem to do nothing and holding bluetooth button kills all lights and then it goes back to left earbud have solid white light again.

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@mustafabogey831]

Did you fix it? Am experiencing the same thing, please reply if you managed to fix it

[@danielszandbergs2209]

@@mustafabogey831 I gave up on them, couldn't solve the issue, if you manage to fix them, let me know

[@just.tir3d.dud3]

So I’ve been having an issue with my left earbud for my Bose Quiet Comfort EarBuds and it won’t fix my left earbud I don’t know what the situation is but could you make a video fixing the left earbud thanks

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P