1. Room reservation. 0:08 2. Making a group reservation. 1:32 3. Changing the reservation. 3:01 4. Cancelling the reservation. 4:31 5. The facilities. 6:03 6. The location of the facilities. 7:43 7. Receiving a guest at the airport. 9:03 8. Check- in 10:20 9. Reception. 11:56 10. Welcoming the old guest. 13:14 11. Recommending restaurant. 14:34 12. Confirmation of names. 16:00 13. On a company account. 17:18 14. With a hotel voucher. 18:40 15. Room rate changes for a returning guest. 19:46 16. Exchanging money. 21:22 17. Tourism service. 22:53 18. Calling a taxi for the guest. 24:28 19. Hotel safety 25:41 20. Car services. 27:01 21. Check out. 28:19 22. To the reception desk. 29:39 23. To the guest room. 30:51 24. Taking the elevator. 32:05 25. Arriving at the room. 33:28 26. Delivering to the wrong room. 34:41 27. Picking up gust's bags. 35:57 28. Collecting bags. 37:08 29. Depositing items. 38:13 30. Collecting items. 39:28 31. Tag being lost. 40:42 32. Inquiring room number, 41:52 33. The name doesn't appear on the list. 43:12 34. Message for staying guest. 44:33 35. Conveying messages for guests. 46:05 36. Introducing nearby locations. 47:31 37. Information for shopping and sightseeing 48:41 38. Standard laundry service. 50:20 39. Dry laundry service. 51:38 40. Express laundry service. 53:08 41. Mending service. 54:38 42. Mis-delivery 55:58 43. Delivering food service. 57:31 44. Wake-up call service. 58:53 45. Room-cleaning service. 1:00:19 46. Appliances maintenance. 1:01:36 47. Facilities maintenance 1:02:52 48. Medical service. 1:04:03 49. Bed amenities. 1:05:34 50. Making beds for guests. 1:06:44 51. Guest amenities. 1:07:59 52. Bedroom amenities. 1:09:05 53. Evening turn-down service 1:10:20 54. Borrowing electric equipment 1:11:41 55. Illness emergency 1:12:47 56. Lost and found. 1:14:03 57. Special request. 1:15:22 58. Responding to fire alarm. 1:16:51 59. Extending the stay. 1:17:49 60. Changing the room. 1:19:20 61. Losing the watch. 1:20:35 62. Losing the wallet. 1:21:55 63. Laundry is damaged. 1:23:19 64. Leaving some items in the room. 1:24:28 65. Asking for medicine. 1:25:58 66. Other services to the room guests. 1:27:04 67. Being locked out of the fire exit. 1:28:19 68. Message service. 1:29:17 69. Transfer service. 1:30:42 70. Communication disorder. 1:32:10 71. International direct call. 1:33:14 72. An coming-in call 1:34:28 73. Person-to-Person call 1:35:58 74. Station - to - station call. 1:37:17 75. Long distance call. 1:38:30 76. Collect call. 1:39:39 77. Room - to - Room call. 1:40:47 78. A busy line. 1:42:07 79. International rates. 1:43:18 80. Manual wake-up call. 1:44:42 That's it!
@selyka_emma4 жыл бұрын
kasia nowak thank you so much!
@jollykumari17683 жыл бұрын
Omg wow thanks dear
@henrydoan093 жыл бұрын
Thank's a lot :)). So easy to learn
@WidhiPawitrasari2 жыл бұрын
thank you!!!
@haivu16592 жыл бұрын
J
@akmrdv8515 жыл бұрын
F...@#&÷₩ why costumers don't speak like that????
@futurebiologyteacher75595 жыл бұрын
Thank u for such a nice video thanks a lot Could u help me by manning video on school facilities and school admission discussion to know about the management ,facilities ,fees structure and all about school .
@mohamedabdulkadirbidaaye14054 жыл бұрын
Okay thank you
@benyamin51805 жыл бұрын
I don't like the sound before starting conversation.
@hanluchen99425 жыл бұрын
Really driving me mad...
@luonghuubac90985 жыл бұрын
Me too.
@itsme-vg4lw4 жыл бұрын
The sound startled me
@observer40304 жыл бұрын
Me too. Very annoying
@DennysHeras2 жыл бұрын
Don’t listen this videos..
@violetace85315 жыл бұрын
I love so much all the videos!! They give me more information about real life.. Thank you so much!!
@eceyaz94185 жыл бұрын
Me too really helpfull
@damvinhduy4 жыл бұрын
Okok 9ko9okoo9ok000 O
@md.abdurrob82294 жыл бұрын
The conversation is great, except white background of dialogue. It really hurts on eyes..
@josecarlosposterari69543 ай бұрын
Este som entre os diálogos acaba irritando. Poderia ser suprimido
@jyotirmoyghosh4856 Жыл бұрын
- - - routine work - - - just recap and follow - - -
@EastlandEnglish3 жыл бұрын
More visuals could help greatly!
@josecarlosposterari69543 ай бұрын
the sound between dialogues ends up irritating. it could be suppressed
Can I get pdf of this vedio or power point conversation
@slavkoblazevic31563 жыл бұрын
I am just watching this great video.Can you help and tell me what does it mean TURN DOWN SERVIS in part HOTEL ROOMS? THANKS IN ADVANCE!
@devikapillay14412 жыл бұрын
Thank you very much Boston English Centre I find the video very useful.
@sadiqkhansadiqkhan40505 жыл бұрын
I'm watching this instead of studying...
@zezoalaa88764 жыл бұрын
Thank you for your efforts . Really, it is a very nice video . Please go on and don't stop . # I'm sorry , I hope if that video has PDF , it will be nice of you . AND , THANKS .
@ansarroohi41945 жыл бұрын
Very nice conversions send it more nd more
@j.63575 жыл бұрын
英语听力考试即将开始。
@SanjayVerma-cg9tc5 жыл бұрын
Very nice and knowledgious video. I'm trying to speak these conversations in my company and feeling very well. Thank you so much for uploading this video with best wishes for a very _ very Happy New Year 2019.
@بستانالسعاده-ق3ظ9 ай бұрын
🤚🤚🤚🤚🤚🤚And they said: The Most Merciful has taken a son. Indeed, you have come to something. The heavens are almost torn apart from it, and the earth will split open and the mountains will fall down. If they prayed for the Most Merciful a son, it is not befitting for the Most Merciful to take a son. Indeed, everyone in the heavens and the earth but has given the Most Merciful a servant. (Surat Murr)
@ravitheexplorer84365 жыл бұрын
Very useful for hotels employees
@manzoorhassan60264 жыл бұрын
Your speaking is mixing and fast please speak more slowly thanks 😯
@konspirasidunia19303 жыл бұрын
KZbin has slow video feature as well
@shivrajchaudhary57524 жыл бұрын
Thank you very much Buston English Centre. I am very much impressed by your wonderful video. Could you make a video about PMS software of hotel please ? It will be more advantageous for those who is from Hotel sector.
@ashagawale52022 жыл бұрын
nice wow thank you so much
@amimaenglishtime2 жыл бұрын
learn English with us, please check out our KZbin channel;; and thank you !!!!
@balthazarmccohen44355 жыл бұрын
26:00 somebody tell that bellboy that no elevator should be used while attempting to leave a building on fire
@genezievarodrigues59165 жыл бұрын
I loved this video but I don't like the sound before conversation.
@sohailahmedkhan89824 жыл бұрын
Good
@turjoyvlogs14182 жыл бұрын
Background sound annoying us. please remove it .
@mydaymydiary22884 жыл бұрын
Thanks amillion
@ThuyNguyen-rk7kj2 ай бұрын
41. Mending service. 54:38
@ThuyNguyen-rk7kj2 ай бұрын
51. Guest amenities.
@ThuyNguyen-rk7kj2 ай бұрын
61. Losing the watch. 1:20:35
@ansarroohi41945 жыл бұрын
Plz send like dis conversions ...
@RA-er2do2 жыл бұрын
16:43 "I'm booked for tonight " that's confusing. does it mean he has a reservation or want to book a room? sb explain please
@englishnaran Жыл бұрын
Thank for such an amazing work!!! Is there any way to get these texts?
@elclubdemaggie91144 жыл бұрын
Estaré una media hora por aquí. 😘
@ratneshtiwari83534 жыл бұрын
Are you from spain if you are doing your hotel jobs then plz let know there is my email-rt623208@gamil.com
@xuarchie90985 жыл бұрын
一股高中英语教材磁带的感觉。
@umaryais62552 жыл бұрын
Thank you very much Boston English Centre. I am very much impressed by your wonderful videos for my students..
@cherchanthalasak2603 жыл бұрын
Please speak a slowly I am didn't cetch
@elenanikolaevna5625 жыл бұрын
Thanks a lot for very useful topics! I'm sorry, but there are many mistakes in your texts. It's a pity!
@ghazalaazami71983 жыл бұрын
Qqq is the best qwq
@alissapanjaitan32873 жыл бұрын
Kata kata yang tidak dipahami: -Interesting -Luggage -Suite
@vcmammootty23674 жыл бұрын
Very very interesting
@mayerrio74 Жыл бұрын
its very useful..thanks for the video...:)
@marriagepains49953 жыл бұрын
Perfect
@marriagepains49953 жыл бұрын
Perfect
@뮨-w3c5 жыл бұрын
thank you!
@RN-mo7li Жыл бұрын
Thank you I think this is the best video for hotels conversations
@napalm_694 жыл бұрын
0:10
@napalm_694 жыл бұрын
8:10
@isharadananjaya4216 жыл бұрын
good video that may help to improve our English speaking, and say thanks.
@subhadboriboon10935 жыл бұрын
Very good.Thank you.
@juliadanielewska89645 жыл бұрын
Ishara dananjaya
@mohammadhadiebrahimi15172 жыл бұрын
I am a beginner. could someone tell me it is American pronunciation or British?
@marapedro2241 Жыл бұрын
American
@dipakdasgupta58034 жыл бұрын
Very much helpful and useful.
@felicianohernandez12794 жыл бұрын
these are excellent dialogues, but it will be better if they were not so fast!
@kyi32344 жыл бұрын
I like these lesseons because these are very effective for me . I am really thanks and learn more and more by subscribing from here. All lessons also are very clear voice
@priyankabhujadne22553 жыл бұрын
Superb conversation here I like this video
@rodrigoramirez19465 жыл бұрын
Esas. Letras. No. Se. Ven
@Marco-so7vh4 жыл бұрын
1200 dollars for one room. is cheap
@epifaniaalexandrareyesorti70823 жыл бұрын
Awesome , you’re in the point i was looking for this material many times ago, i’m putting all my effort for get better in my comunication skill because i’d like to Work for hotels and Call center as custumer services representative..
@irenebiassoni48382 жыл бұрын
Lots of different situations!!!
@SingHun2 жыл бұрын
Very interesting
@merajulislam11115 жыл бұрын
please bangla subtitle
@koree61722 жыл бұрын
Good night thank you so much
@gemmacastrillon23015 жыл бұрын
6/1/19
@emmy98345 жыл бұрын
Thanks for your efforts )))it is rlly useful and helpful video) it includes all kind of situations ...
@りっとるl大学生5 жыл бұрын
6:05
@cherchanthalasak2603 жыл бұрын
I love so much this vedio
@judithesterortizrodriguez8430 Жыл бұрын
great. useful.
@resusudheerreddy90025 жыл бұрын
Tqu.... Tqu.... Tqu Very much mam This is very useful to me
@たこやみだ4 жыл бұрын
10:21
@eizqarqash19914 жыл бұрын
Grear for hotel industry workers Thank you
@ratneshtiwari83534 жыл бұрын
If you are hotels employer then plz let me know in my e-mail-rt623208@gmail.com
@Neo-te2uc2 жыл бұрын
like
@ioanmelinte42472 жыл бұрын
like
@imtiyaz_zunjani6 жыл бұрын
Thank you for your time ok thanks thanks thanks very thank
@shangamage12145 жыл бұрын
Sooo fast...
@assa455475 жыл бұрын
OH..sorry..I can't listen to this sound for an 1.45 hours
@luonghuubac90985 жыл бұрын
Oxen
@ashokgupta-tu3ln3 жыл бұрын
Can we get pdf of these lessons!
@miminge6309 Жыл бұрын
Great 👍
@nicolasmorse10025 жыл бұрын
excelentes!
@surapolpeatchatturas96382 жыл бұрын
🙂
@mohanpal135556 жыл бұрын
Great vedio... Please make vedio interview sir..... Please send me interview questions p.d.f.file.
@shuruqalmubareki24975 жыл бұрын
Mohan Pal إن الحرية لا يصنعها مرسوم يُصدره برلمان إنها تُصنع فى داخلنا .. إنها فى الطريقة التى نفكر بها .. و الأسلوب الذي نشعر به و الطريقة التى يتفتح بها قلبنا على إحساس جديد و يصحو عقلنا على فكرة مبتدعة . إن أخطر ما يتهدد حريتنا ليس السجن و لكن مشنقة فى داخلنا اسمها القلق. # د. مصطفى محمود =-=-=-=-=-= Tala Ahmed
@shwephyubagan4 жыл бұрын
Very nice
@jenntrian61123 жыл бұрын
LOVE THIS VIDEO
@venkateswararaopamidimukka57725 жыл бұрын
simply superb
@ansarroohi41945 жыл бұрын
Plz make it slow conversion
@zmusic36155 жыл бұрын
Select speed on your right side
@emmy98345 жыл бұрын
Also you could write down some moments, read it slowly for remembering and after that, repeat with that voice from video ( unison or right after him or her ) . Writing down is good trick for memory)
@imtiyaz_zunjani6 жыл бұрын
GOOD VIDEO
@imtiyaz_zunjani6 жыл бұрын
H
@myokhin36145 жыл бұрын
Ok.
@haronurrashid56614 жыл бұрын
20:30
@aosganatit5 жыл бұрын
thank you
@ashrafulhossen54585 жыл бұрын
Nice
@nigarakhm41465 жыл бұрын
Yes
@balasubrahmanyambalu24415 жыл бұрын
Make it slow
@maiamaia12166 жыл бұрын
Very useful,thanks
@SachinSharma-cz7kn5 жыл бұрын
Maia Maia can you talk to me in English. If you don't mind
@ratneshtiwari83534 жыл бұрын
Maia ,if you are hotel employee then plz let me know this is my humble request with you here is my email-rt623208@gmail.com
@rashiidisack28446 жыл бұрын
Amazin thanx boston
@babyroxxii4 жыл бұрын
Esto me ayuda mucho Gracias !!! para los que dicen que es muy rapido Controlen el audio con los 3 botones de la esquina derecha lo ponen en .75 y el audio es mas lento y comprendible .
@ratneshtiwari83534 жыл бұрын
Are you from Spain and are you doing your hotel management or hotel employee because i wanna learn spanish Thats why i am Message with you ,if you are interested and you want to help me plz let me know my email-rt623208@gmail.com
@linalopez11092 жыл бұрын
Hola ! Por favor te puedo preguntar una cosa ? Gracias