Brand new Ferrari 296 GTS arrives for PPF & the boss scratches a BMW M8!

[@joevanseeters2873]

Looks like a nice detailing studio. Very professional looking. And the card placed inside the vehicle in the beginning, that's actually a nice touch. Another nice touch is to have those paper floor liners with your company logo on it. I've seen that a few times and it looks really classy, especially if it's an eye catching color used on the paper mats with a classy looking logo. Very nice touch and gives the customer a nice user experience when they get back into their vehicle when picking it up after it's complete. I've also seen some detailers who have hang tags for the mirror which have their company logo, very bright color hang tag, which also has good wash practices for maintaining their detailed vehicle afterwards. I thought that was a really clever, simple idea but really leaves an impression of a top notch detailer. It's the small things that customers remember. You could do an OK detail job, but if you have classy touches and impart the feeling of quality, sometimes the minor things are overlooked by the customer and they'll be a repeat customer because it imparts a level of class above other detailers. I've also seen some detailers put a logo printed card left on their passenger seat explaining what detail services were completed and then it gives good wash practices and some products to use in properly maintaining the vehicle. I even saw one detailer who made up his own little wash kits presented in a see through zippered bag with a car wash soap, glass cleaner, small spray wax, a Kirkland microfiber cloth folded up, and some interior cleaner. He said he just bought everything in bulk including the small zipper kits which were simply those $5 empty toiletries kit from Walmart or Target and filled up the bottles himself and then used printer labels to label each product and explain what it is and how to use it. In the front of the kit he slipped in a hard card with his company logo and contact information he had made up professionally from a printer for minimal costs and put that inside giving the kit giving it a very professional appearance. He said he was only about $10 in total for each kit including the chemicals but the customers really responded to the goodwill gesture and thanks for their business at the end of a detail. He said it was minimal cost to him after a big detail but he always got repeat business from customers which is turn made him more profit and tips overall in the long run and expanded his business through word of mouth to friends and family members of his customer base. A had a really good supervisor and great leader tell me one time........"It's the small things that count".