Ridstar Q20 eBike - Unbox - Assembly - Settings

[@Tryanothersong]

Just got mine today and I'm amazed with it. What a head turner too! Can't wait to mod it out not that it needs much truly. Awesome bike!

[@BRichSolution]

I have other video for upgrades on suspension and adding 2nd battery

[@ebonyriley2684]

How do you remove the chain bracket from the motor on the back wheel? And what little tool is needed. They should have provided the word tools needed. I had to replace the motor after 3 months. It was supposed to be easy ☹️

[@Damn_Dro562]

Got mine today very impressed got mine to go 34mph first e bike ever super great buy....Long Beach CA.

[@BRichSolution]

43 mph?

[@gerardogama120769]

Please explain how you did it?

[@d1of1c243]

43?! How plz explain

[@Who_8MyZaxbys]

How did you make it go 43 ? 👀

[@dickflinghammer2985]

I think they meant 34

[@Nxthan_]

Thank you! I just recently bought a Ridstar and wondered how much I needed to assemble it and how to do it and this helped a lot 😂 Thanks!

[@BRichSolution]

Glad it helped

[@johnaguiar4128]

Cool video. I wanted to mention a couple of things. First of all I went ahead and purchased this bike using your link. I'm a Certified Personal Trainer and plan to develop a workout with it. So I thank you for the review, this video and your advice. I did notice however that a couple of my posts didn't make it through your moderation process of your other video. Not sure why, but I just wanted you to know that if I insulted you in any way I certainly didn't mean to. Thanks again.

[@BRichSolution]

It must have been youtube filter. I have not deleted any comments. Congrats buying this bike its great IMO for the money. Good luck with the work out regiments

[@johnaguiar4128]

Oops LOL. I just noticed I liked my own post!😄

[@imflud]

Ordered mine because of your videos, super excited.

[@BRichSolution]

I believe you will enjoy it

[@onyiiilo378]

Me too. 2 months delivery time to Australia from China! 😢 I ordered from aliexpress.

[@brandoneales3379]

Are there indicators on this version?

[@Gewon__yassir]

Hi! Did you get your Ridstar Q20? Because i ordered one but i got scammed, but i ask my money back​@@onyiiilo378

[@johnw65]

Thanks for another great review on an impressive bike! $999/$100s/h for 1000W48V20AH and hyd brakes is Super... and the same bike with AWD 2000W 52V40AH for $1799/$200s/h also gets street tires for maximum range!

[@BRichSolution]

Not sure $1799 for 52V Ridstar is worth with as you can buy dual battery 52V 44Ah Yolin with aluminum frame for $1500

[@johnw65]

@@BRichSolution $1799 (edit: $1899 now) for AWD 2000W52V40AH spanks the Ariel Rider Grizzly's AWD 2000W52V35AH for $3299... I'm not familiar with the Yolin

[@VonRimski]

Wish I could have got the 2000w version, but was lucky to get the 1000w in UK

[@johnw65]

@@VonRimski What are the licensing requirements in UK for a 50kph ebike?

[@VonRimski]

You have to register it if you intend to go over 15.5 mph on the road. So I'd restrict it and take off restriction on private roads etc. Eventually I will register it.

[@handler65]

This bike was extremely heavy to bring inside 😭. Thank you b rich for all your videos. I really appreciated it.

[@BRichSolution]

Its on par with all other ebikes of this style. The engwe M20 has aluminum frame and its 7lbs lighter, bit top speed is lower

[@tja1233]

Just put one together for my son for Christmas. Thanks for all the help! Great video

[@BRichSolution]

Glad it was helpful and Merry Christmas

[@Opuimjoe]

Got mines today this tutorial helped a lot have a merry Christmas

[@BRichSolution]

glad it was helpful and Merry Christmas

[@MATT-ym4br]

Thank you for your video,it's better explained than is the damn manuel provided with the bike

[@BRichSolution]

Glad it helped you out

[@drexq_477]

I am confident that this e-bike will provide a comfortable and enjoyable riding experience, particularly for extended journeys to and from your desired destination.

[@BRichSolution]

I agree

[@emmanuellelalaison]

Bonjour monsieur, merci beaucoup pour votre vidéo qui est très bien filmée. Vous êtes le seul à montrer le montage de ce vélo. 👍🏻 Pour moi qui ne parle pas anglais vos gestes clairs et précis sont d'une grande aide et il n'y a plus que le réglage du frein qui m'inquiète. Merci encore 😁, bonne journée. Cordialement Emmanuelle.

[@BRichSolution]

Merci

[@Mr_Woodsmoke]

This video made me purchase a Super 73 R adventure, I was going to go cheap and get one of these junk bikes but you get what you pay for 👍🏼 when you buy cheap you buy twice. But I hope you enjoy your bike.

[@wakeupslaveamerica]

Can you explain why the 73 is better? I genuinely would like to know. Please dont be vague, $900 vs $3000 plus. Is it that much better or is it somewhat better and that much more money in there pocket? Wouldn't the motor, speed controller, battery and related parts all be made in China as well?

[@Mr_Woodsmoke]

That "entire" piece of metal that you have comes from 🇨🇳 China(look it up), super 73 is made in America.. and your warranty is a Chinese warranty🇨🇳. You can get into semantics about certain little parts. And accessories that are made in China. But that's cool if you like your Chinese hard body knock off.. but just know that your whole bike is a Chinese hard body knock off..btw Good luck on that warranty 🇨🇳🫠 So to answer your question that's why that hunk of metal you got is dirt cheap 👍🏼👍🏼

[@Mr_Woodsmoke]

​@@wakeupslaveamerica and by the way have fun with your bike man 👍🏼👍🏼

[@Mr_Woodsmoke]

​@@wakeupslaveamericahere's another feather for your cap. Look at the resale value of that thing that you have and my super 73. You know and I know. 👍🏼

[@wakeupslaveamerica]

@@Mr_Woodsmoke so I looked at super 73 warranty you think is great. Well it is not so great after all. Only good if used on payment and No dirt use. This is part of their warranty LOL! Plus if their is no authorized dealer close it would have to be shiped to them. Likely few hundred bucks. Exclusions. This Limited Warranty does not cover the following: (a) Normal wear and tear of the product. (b) Damage or failure from abuse, neglect, misuse, or accident. (c) Damage from off-road or stunt riding, ramp jumping, acrobatics or similar activities or any activity that is not consistent with the intended use of the bike. (d) Damages resulting from improper charging of the battery pack or use of any charger not supplied by Super73 or its dealers. (e) Paint damage or rust. (f) Installation of any third-party parts, accessories, or electrical or mechanical components. (g) Any components that have been modified or tampered with, including but not limited to tires, brake pads, chains, lights, motors, battery packs, displays, controllers, etc. (h) Damage associated with commercial use or rental operations. (i) Lost or damaged keys. (j) Damage caused by stunt riding, racing, or other abusive treatment. (k) Product that has the serial number or the bar code removed, defaced, damaged, altered or made illegible. (l) Any defects or damages caused by actions that are inconsistent with any guidance or warnings set forth in any owner’s manuals or product instructions. (m) Products purchased or used outside the United States. Additionally, the following circumstances will void this Limited Warranty: (n) All warranties are void if the bike is used for any purpose other than the reasonable intended use of the bike. (o) All warranties are void if electrical parts have been repaired or modified by a person not authorized by Super73.

[@stephenlunardi3561]

just got my bike yesterday! it's runs great! used your video for the assembly 🤘thanks

[@BRichSolution]

Glad it helped!

[@josephsworldoftaekwondo5059]

You saved the day by posting this tutorial. Watch Mom try!!!

[@BRichSolution]

I am glad you found it helpful

[@gzilla134]

can you turn off the brake sensor so it dosent cut the throttle wile breaking

[@BRichSolution]

Yes unplug cable from controller

[@billyjoestevenson]

I just got this bike today and can’t seem to get the rotor to stop scraping the brake caliper. I tried to tighten the bolts while holding the brake but they didn’t seem like they could get any tighter. Do you have any suggestions? Awesome video super excited about the bike 🙌🏻

[@BRichSolution]

Most brakes will slightly rub at first but the brake pads will wear in

[@ken_ken2k]

Mines is here today...thanks bro helping me with video

[@BRichSolution]

Glad I could help

[@ken_ken2k]

@BRichSolution my battery is workin but went I put it on the bike it not workin to ride it's not getting no power or nothing u know what's wrong with it

[@xx_janx6902]

Does anyone know how to tighten the breaks? Looking for videos and still can’t find anything

[@BRichSolution]

See link to video below for tightening and aligning brakes so they don’t squeak. Go to 2:55 mark in video kzbin.info/www/bejne/q5zCn3ZvltOEma8si=lwH7p0aReYy-dIFo

[@CHAMELEON111]

Hi brake caliper set apply pressure Holding caliper to disc firmly and tighten bolts with other hand. Or can use a peice or string/bungy wrapp around few times it's a third hand. Easy tip. Enjoy Scott

[@BRichSolution]

Yes, thats what i did to center the brake caliper

[@brooker6902]

We also used your tip to tighten/align front brake. Now it doesn’t work at all? We simply loosen, braked, tightened - now brake doesnt stop the wheel at all. We tried it again several times. Any ideas?

[@mandeepbindra7551]

Just got the same bike for my son. This video will be super helpful. Thank you. Liked and subscribed. QQ. How long will assembly take? For someone not so handy? Do all tools needed to the job come in the box? Thanks again. 🙏🙏🙏

[@BRichSolution]

All the tools should come with the bike and it will take a few hours

[@Gorguruga]

Great assembly video, thanks!

[@BRichSolution]

Glad it helped!

[@bribri442]

Hi I bought the Q20 Ridstar , the chain seems a bit close to the tire , it’s about a 1/2 inch from back tire, is that normal. Actually a video how to adjust would be helpful. Thanks for your help.

[@BRichSolution]

Can you make sure the transmission (2 smaller wheels) in the back in chain is operating properly and move them back and forth until chain tightens up

[@jaydenjohnson-bailey6416]

can you do and review on the Ridstar q2 its and 2000 watt 52v 40 Ah e bike on amazon it's and dual motor and dual battery setup that that claims to have over 75 miles of throttle range an goes 35 mph

[@BRichSolution]

See reddit post. www.reddit.com/r/ebikes/comments/14tqadz/anyone_have_the_ridstar_q20_pro_2000w_52v_40ah/ Dual BatteryQ20 pro bike is not faster than Q20 single motor, Pro only has better torque for hill climb. Only better torque. If you spend $1700 buy the Yolin dual battery if you want to go 35 mph. kzbin.info/www/bejne/gYHJY3Zuqt-UjNE Q20 is great, the Q20 Pro is priced wrong

[@chasxreacts155]

If u buy a tire liner for the inner tube. Can you still apply a tire sealant ?

[@BRichSolution]

Yes

[@ashley_feliz]

So I’ve been doing my research for the past two weeks now I wanna save gas and buy myself a commuter starter bike. It would be my first time owning an electric bike and I’m just curious after watching all these videos. What would you prefer a person that knows absolutely nothing about putting together and maintaining an electric bike, would you say get one with a hydraulic Brake system or a mechanical disc brake system?

[@BRichSolution]

Hydraulic brakes stop shorter distances. Buy Ridstar q20 is best bike out there for the price. amzn.to/44W14JY

[@dri6972]

13:05 How do I set that up? Which P0 setting is that?

[@BRichSolution]

At 13:05 I exited the settings mode and I am testing the 5 pedal assist level which are 1-5. Use the + and - buttons to go up or down PAS

[@dri6972]

@@BRichSolution Oh I understand now! After watching a couple of your reviews on various ebikes, I've decided to go with the Ridstar Q20. New sub!

[@nanfranklin1762]

I put the 1200W together for my grandson’s birthday. He will not get it for another week. It was a little different from the one put together in the video, but the video was very helpful. I have a question…the switch for the light and the horn came assembled and attached to the bike. I only attached the light and “plugged” it into what was on the bike. Problem: The horn button and light button are backwards/crisscrossed. The horn stays on when you push the light button and the light blinks and does not stay on when the horn button is pushed.

[@BRichSolution]

Ask seller for new switch and headlight

[@RandomMemeDion]

hello i love the videos just discovered your account, im gonna be buying one soon and u helped me choose wich one i hope i can asemble it. otherwise ill watch one of your videos! cant wait to be going 40 on a bike

[@BRichSolution]

You can do it

[@jewelrycasa]

Hello B Rich, I just received my Ridstar Q20 and it is limited to 11mph. I set all my P settings to what you have in the video. Is there a white single wire that needs to be disconnected on the motor controller - like a speed limiter wire?

[@BRichSolution]

Did you change p14 to 20 amps?

[@BRichSolution]

See this video for settings. Should be no wire to cut kzbin.info/www/bejne/pp_Edp6shN57rac

[@jewelrycasa]

I did change the setting to 20 amps. I figured it out. The PSA setting was on 1, I changed it to 5 and now I have full speed. Got it to 31 mph, woohoo! Thanks for your settings video, it helped a bunch 👍👍👍

[@thayerlax]

I tried to align the front brake but after I loosened the bolt and held the brake and tightened it it lost all bite on the brake

[@BRichSolution]

Bolt need to be threaded in most of the way but still able to slide back and forth

[@nervosa68]

I've been looking at this bike on allibaba express for a while wondering if it was safe to order. I'm astounded because even your box looks in solid condition. Thanks very much for this video. ❤

[@BRichSolution]

Yes, but make use to order the version with 20Ah battery. The cheaper 15Ah version not worth the $100 saving as it has smaller screen & battery and brakes are not hydraulic

[@wtfu812omg]

I just got my bike and I’m on boxing it right now. The only problem I’m having is with the front tire assembly because one of the tire bolts is stripped and I really don’t want to try to force it onto the tire hub and possibly strip out that thread, but when I’m noticing too, is this really not a lot of thread room to put those bolts on, I think they should’ve just added like a 1/4 of an inch more of length as I tighten a bolt it pulls the axle towards it. Poor oversight. I’m gonna have to go to the hardware store and see if I can find a match to the rounded nut. If not, I gotta go through a bunch of crap to try to get them to send me a replacement through Amazon which kind of stinks, but I’m still not comfortable with the length of the axle. I’m wondering if I can find something that would be a little bit longer, otherwise I don’t feel I’m gonna get the front tire on tight enough and I really don’t feel that it’s safe

[@BRichSolution]

Good idea

[@wtfu812omg]

@@BRichSolution I went to the hardware store and just got the hundred millimeter nut that was open ended it wasn’t stainless steel because they didn’t have any so I’m thinking maybe I’ll just try to find those plastic nut covers they sell(😂) and keep it from rusting or buy som plastidip spray to cover it today is the maiden voyage hope I don’t lose the tire n crash.

[@elcuhangeltv]

Question. My front break doesn’t work, why?

[@BRichSolution]

Is the brake lever not working or easy to pull? Maybe fluid leaked out

[@elcuhangeltv]

@@BRichSolution it won’t break at all from the front

[@StefMan30]

@@elcuhangeltvsame my front brakes aren’t working either. What did you do?

[@elcuhangeltv]

@@StefMan30 They work now. Your wheel is probably facing the wrong side. It wants stupid mistake I did at first. Once it’s facing the correct side just try to fit the disk on wheel inside the break pad. If it doesn’t fit use a knife or something you can squeeze inside to make the breaks open up more.

[@chasxreacts155]

@@elcuhangeltvhow would it be facing the wrong side ? Which side is the correct side ?

[@williesmith3556]

i could not get the screws loose on the front fork

[@BRichSolution]

Which screw in the fork?

[@gazwood08]

Fantastic video. I have a question. The light and horn buttons on mine are the wrong way around. The horn button turns the lights on. Is there any way to fix this? Thanks again

[@BRichSolution]

Ask sell for replacement switch and light

[@wiegmansjuh]

Yet another question. The manual states that if the battery makes a strange noise, the battery may not continue to charge and is therefore defective. I doubt the sound I hear. may the charger blow a little to cool?

[@BRichSolution]

Yes the charger has a fan on it to keep it cool

[@Lothinec]

Is there anyway you could set another video out showing us how the front suspension comes off and goes back on?

[@BRichSolution]

Yes see video of Fork upgrade on Q20 kzbin.info/www/bejne/g4fPm4doo6pkd5I

[@MiamiElectrix]

great install video thanks alot

[@BRichSolution]

Glad it helped

[@xBryan70]

Yo i assembled the bike thanks man, but the front break doesnt seem to work, how do i set the calliber?

[@BRichSolution]

See video at 3:08 for alignment of easy caliper alignment kzbin.info/www/bejne/ppXSaqZ4ms-ki7c

[@jpzin4478]

hey, i have this same bike but i changed a couple settings and now I only go 29mph, before that I could get 33.4mph, I really need to see the standard settings for this bike could anyone help me?

[@BRichSolution]

I will do a video of settings this weekend. The Speedometer may have read 33mph but doubtful the bike can do 32 mph with controller is limited to 20 amp output. I will post video of speed test and validate speed with GPS telemetry data said 31 mph and speedometer read 33

[@kikeorantes3055]

hello, the M5 display the energy and bar are next to each other there are 10 little bars are all those bars representing the whole battery life? i am confused because there is a lil bar in the middle sorry for the long question

[@BRichSolution]

Did you buy the 15Ah version of Q20 with smaller display?

[@kikeorantes3055]

@@BRichSolution I bought the 15Ah the newer display models of the ouxi v8

[@kikeorantes3055]

@@BRichSolution I have the 48 volt display

[@jayg9181]

Do you know what size nut you used for the front wheel ? I need mine replaces thank you !

[@BRichSolution]

I think 12mm but some axles are different. Take the another but to hardware store to confirm

[@codyjames5949]

Do you happen to know what size the bolt and washer are for the front tire? Mine somehow fell off and I can’t seem to figure it out.

[@BRichSolution]

M10 axle bolt by 175mm long should work. www.ebay.com/itm/174666567440?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=cx2qeP1dTGq&sssrc=4429486&ssuid=qKDltCGGRDS&var=&widget_ver=artemis&media=COPY

[@edwinrobertogomezdavila9467]

I wanna get my first e-bike and I think this is the best option, do you recommend me getting this one or maybe there’s another option on the market?

[@BRichSolution]

Yes this is great bike but make sure 20ah version; do not buy 15ah version… the savings is not worth it. See link for 20ah version amzn.to/3YjK28y

[@edwinrobertogomezdavila9467]

@@BRichSolution thanks so much! I’ll be watching your other videos🙏🙏❤️

[@edwinrobertogomezdavila9467]

@@BRichSolution what do you think about getting the pro version? The Q20 dual battery

[@5prodz]

Does it come with spare keys or are the ignition and the battery key the same?

[@BRichSolution]

comes with spare key (2) for the battery

[@5prodz]

@@BRichSolution gotcha thx

[@Bambamjp21]

My front wheel came with like a rubber disc where the washers are supposed to be on the opposite side of the motor disc thing. Do you know what it is?

[@BRichSolution]

Its protection during shipping

[@2twizzyjack]

@@BRichSolutionhow do you take it off

[@kafizero5512]

Hello I have a question, when u keep the + electric gear up for like 3 second it says something on the screen what does that mean

[@BRichSolution]

Hold on the + button turns on headlight if configure that way… but this bike is not and has manual switch for headlight

[@Plumpbobb]

i got one as my first bike in YEARS and i broke it in 3 days, gonna get it repaired soon though its a bent fork issue

[@BRichSolution]

Upgrade to air fork for stronger frame and better ride See video kzbin.info/www/bejne/g4fPm4doo6pkd5I

[@jean-carlotejeda2928]

Hi I just purchased a ridstar q20 but the front wheel axel is too short to even screw onto the bike?? Is there any way I can remedy this! Or would I have to take the whole thing apart again and return it?

[@BRichSolution]

Ask seller for longer axial bolt or go to ace hardware or tru value hardware department and find a longer axial bolt

[@knoakozenskie4597]

I messed up and loosened the break itself any suggestions on how to tighten in the break seems unresponsive

[@BRichSolution]

See video how to adjust brakes kzbin.info/www/bejne/l2Gui42JeL-ahrM

[@roid1510]

Saw a few of these in france. Very cool bike

[@BRichSolution]

Do the ones in EU have smaller motors?

[@rickybobby8178]

I got mine today. I really like it. Can you please tell me what the full battery volts shoud be at? TYIA

[@BRichSolution]

Fully changed 48V battery should be 54V-55V

[@BacNTaters]

Ok so I ran a test with the settings you have. Didn’t make a difference so idk what should be done now. When I did do another test, I also tested the top speed of each wheel motor and with both motors again. When the rear motor is running on its own, it can reach a top speed of 30 mph. However, the front motor can only reach 28 mph. When both motors are on, it can reach at most 31 mph. These speeds were collected with a GPS speedometer and on PAS 5. So based off what I’ve done so far, I can only assume the reason for the bike being limited is either because of the controller under the seat is defective/not the right controller for my dual motor e bike or maybe even a wire or something in relation to that is limiting the speed. Do you think this can be the case for my e bike? As I know some e bikes can have a wire that needs to be cut in order to unlock it. In addition, you mentioned a couple of comments ago about my motors being maxed? Can you please explain more what you meant by that? Thanks again for the continued help.

[@BRichSolution]

Yes something is not adding up. Can you remove the seat and test the controllers output to front and rear motor is 30A and 52-58V? How heavy is bike with dual motors and batteries close to 100lbs? Each hub motor has gears internally see this link electricallwheel.com/ebike-motor-gear-replacement-bafang-g360/ Hub motor could be restricted top speed if internal gearing is not capable of higher speeds. There could be power restriction in the motor also. Example i have is my friend ordered same yolin dual battery ebike that i have but with bafang 1000w motor and the bike was 2-3 mph slower then mine with xiongda 1000w motor. Manufacturer sent nee controller and not much changed. Frustrated he ordered same bike with xiongda motor and the bike is same speed as mine

[@BmwMfan-is9pk]

i got mine today but the front tire didn’t come with a like rubber piece were you connect it do you know were i could fine one

[@BmwMfan-is9pk]

when you take off the tab washer from the tyre the rubber piece i don’t have that

[@BRichSolution]

Please clarify

[@AF-lv1ev]

B Rich, please help! I have a Q20 lite, was messing around with +- buttons, and now throttle does not work after start up. How do I do a factory reset? It has the small display on the left grip. Also can I unlock the speed for more mph? Thanks, love your videos!

[@BRichSolution]

Is the screed m5 or smaller screen on the 15ah version? If m5 see full user manual in link drive.google.com/file/d/11lAw9iM5LSeClU6BIZ9uhWouXFD8nR_3/view

[@AF-lv1ev]

It's the smaller screen on the 15ah model. LCD display EN06

[@E-bike652]

Great.. informative vid! Thanks!😊

[@BRichSolution]

Glad it was helpful!

[@Boemel]

Looks like a better ouxi v8. i'm looking around for a step-thruh fatbike with cargo racks, not that many reviews of them sadly if u know of any good ones

[@BRichSolution]

The Q20 is great bike and value if you pay less than $1200. The q20 is Very similar to Ouxi v8 but has rear suspension and larger battery. As for step thru bikes i don’t particularly like them as they tend to be heavy as the frame and over engineered for the V shape

[@Boemel]

@@BRichSolution i just googled a ouxi v8 is 81lbs or 36kg the step thru fatbikes i looked at all weigh between 30-35kg.

[@jessehavok4181]

Get the Fiido T1 pro. It's great for a budget cargo bike.

[@Boemel]

@@jessehavok4181 750w so illegal; i can order them but its €2000 for me. same price as a radrunner plus i can get those from shops in holland.

[@bestfraggeraydan5297]

Yo, I didn’t receive a surrated lock washer for the wheel, is that a problem?

[@BRichSolution]

No you’re good

[@proggg8614]

is there any way to swap out the front fork for better suspension? if so can you show me a fork that will work for this bike?

[@BRichSolution]

buy air fork; the one in this video will fit and the procedure is the same except even easier as none of the cables route thru the crown so there is nothing to cut. kzbin.info/www/bejne/o5Omc59vfa57aa8

[@VonRimski]

Hello is there any website showing any customisation people may have made regarding Q20? Also will changing the 1000w 48v 20a e-bike controller to a 48v 25a or 52v 25a make any difference to top speed? If so can someone link me to a good controller to buy in UK. Also the multi colour chains you can buy for Super73 would any of them work with this e-bike? In general are there any must have upgrades you really recommend forQ20. Thanks

[@BRichSolution]

If your going to customize Q20 or X20 by going to 52V the price go up and IMO not worth the higher price when you can buy the dual battery Yolin for the same prices with 52V batteries thay are larger capacity, motor is faster and frame is aluminum vs q20 is steel. The yolin is faster then super 73 kzbin.info/www/bejne/r2S7e56Io9WjgJI

[@Zadyn_edits]

I can’t figure out how to get my horn or light to work, I’ve plugged it in but it still doesn’t work

[@BRichSolution]

Probably switch is bad. Ask seller for replacement switch in the handlebars

[@nadiciamartinez724]

Thinking of getting this bike because of your videos!! but just wondering does the back fender come off easy if I wanted to mod it ?

[@BRichSolution]

Yes back vendor held on with 2 bolts

[@anthonyalberico6813]

Got our bike in today, and our nuts don't loosen off the front tire as easy as your video, any tips?

[@BRichSolution]

Use wench on both side

[@glenbrown1661]

I now have over 400 miles on my bike and really hate the stock seat. Do you know of a wider more softer seat that will fit on this bike?

[@BRichSolution]

You could try this seat www.aliexpress.us/item/3256805737312523.html but I believe it's the same one. Maybe buy this seat and take it and get reupholstered to add padding?

[@DIEGO_Kaceresz23_]

Do you know what mm is the brake rotor on it

[@BRichSolution]

160mm

[@DIEGO_Kaceresz23_]

@@BRichSolution Thank you

[@JHOFF111]

Finally pulled the trigger! 1044 Amazon, almost got the happyrun G50 for 999, but I think i made the correct choice! Wondering, can the handlebar stem be raised at all? I'm trying to avoid leaning over to ride as much as possible, thanks for all the feedback, ur very kind with all the questions.

[@BRichSolution]

Yes you can add riser like i did on my ridstar fold see video kzbin.info/www/bejne/rIWZdZmXi7V8aJYsi=k40xDdKStpgEkPXF

[@proudbirther1998]

I hope you dont' need to deal with customer service in the coming weeks or months. Its HORRIBLE! Don't expect to speak to anyone on the phone. Its only email to china. Then you might regret getting this bike. Its fun when it runs but if it breaks down its a nightmare..

[@JHOFF111]

@BRichSolution that's the exact same one I ordered, be here tomorrow. Cool. Thank you

[@JHOFF111]

@@proudbirther1998 ahh no. What happened to yours? U get it resolved? Yeah I had a scooter that I had to deal with a company like that you have to get tough with them before they actually do anything I ended up sending the scooter back just because I didn't want it and they basically begged me to keep it but I didn't want it they did refund my money though

[@proudbirther1998]

@@JHOFF111 One day the bike stopped working. Communication with the company in China was basically receiving an email from one of their reps or techs and they would have you test different electrical devices on the the bike ie Lights Tail LIghts Brake Lights by disconnecting different wires and then you had to email them back with your findings. They they would send you another email and test some other connection and if some part turned on or remained off. I understand the concept of following a flow chart to narrow down a problem but its a very slow process. In following one of their instructions to test something we inadvertently discovered the cause of the problem. It turned out to be a simple fix and not electrical. Our issue turned out to be a sensor in the Brake Handle. Kind of reminds you of a Ball point pen that you have to push down to get the writing tip to come out the other end . In the normal Brake handle position this little plunger tip is pushed in. When you squeeze the brake lever it creates a gap where this plunger can extend and this sends a signal to apply the brake. Somehow this sensor had slightly backed out of its houseing so to the controller it appeared the brake was on. This one thing prevented the bike /throttle from working. After pushing this sensor tight into the housing it worked. There is NO TELLING HOW LONG it would have taken for this issue to be resolved doing one email a day with the company. That said the bike is a good bike and fun to ride.

[@Fly_With_Andersen]

Do you know if it has a brown wire/speed controller I have mine

[@BRichSolution]

Mine did not Do you have the 15ah battery with different controller and smaller screen than the 20ah battery

[@Fly_With_Andersen]

@ i have the 20-40v

[@BRichSolution]

Okay

[@Errol_De_Pass_Jr]

My Q20 delivered yesterday and I noticed mine came with only 1 wrench in the box, not 2 like in this video but, they included a quick release skewer which I also didn't see in this video. It also came with a quick release axle in the box. Yours is assembled using the nuts and washers that come directly off of the wheels but this one has this part included. I dont know if that's considered an upgrade or a cheaper/more faulty option? 1st ebike problems 😅 The battery did come fully charged though.🏆

[@BRichSolution]

I wish mine had quick realization front wheel

[@hopelessly_g]

mine seems to stand a bit higher than yours. is there anyway to adjust the height? i’m 5’7” so ideally i’d like it to sit a little lower

[@BRichSolution]

Put a shorter shock will bring down the height of the seat see my other video kzbin.info/www/bejne/g4fPm4doo6pkd5I

[@wickedtme]

What do you recommend for rear view mirrors? Amazon preferred.

[@BRichSolution]

The handlebar end cap mirrors are compact but makes handlebar wider amzn.to/3Qm4wJL. Or larger mirrors over the handlebars amzn.to/45xr5zo

[@mcocsaiyan9317]

Hey just bought my first ebike same one in the video it’s a ridstar q20 i ordered it said it would be here in a week 17th-20th and it’s not here still its feeling like it’s never gonna show up do they tend to be late for a 300$ shipping? I would love to know what I should do I’ve been contacting Amazon and there just saying it’s on a truck which was in San Diego and should have been here awhile ago atleast it’s only a day drive in car for me so what do I do this thing has been extremely stressful and I don’t even have it

[@BRichSolution]

What site did you buy it from? Did they send tracking #?

[@mcocsaiyan9317]

@@BRichSolution Amazon yes they did but the support of Amazon is terrible the workers won’t help you at all and deny doing still don’t have it and there trying to say it got delivered here and the person didn’t take a photo nothing he never even showed up to my house

[@Beastie-w4x]

Is there any way to slide the bars up

[@BRichSolution]

Yes use a stem riser in the handlebars

[@jade8937]

Is it possible to remove the white triangle piece in the middle?

[@BRichSolution]

Yes

[@wiegmansjuh]

also, is it safe to leave the battery on the charger all night? and is that also allowed while it is attached to the bicycle?

[@BRichSolution]

I wouldn’t leave in the charger all night. Most ebike battery fires are due to thermal runaway when bike is left on charger. I use a timer or wifi timer to shut the charger off after 3-6 hours

[@wiegmansjuh]

Thanks for the quick reply and the information!

[@CHEESE-108]

How tall is the floor to the seat?

[@BRichSolution]

31”

[@robertsupriano1969]

Where do you add oil for the hydraulic brakes?

[@BRichSolution]

in the brake lever like this kzbin.info/www/bejne/baTTiJekp8mse5Ysi=37q1bvlMsrU52Eea

[@robertsupriano1969]

@@BRichSolution thanks!

[@expowe57]

My front tire didn’t come with a tab washer and the front break doesn’t grab at all?

[@hassanahmad3521]

Same no tab washer

[@BRichSolution]

Did you buy the 15Ah or 20Ah version of the Q20? it's ok just secure bolt or quick release axial

[@wiegmansjuh]

how do i take the battery off, because my key only turns 180 degrees from left to right. I don't dare twist or give the battery a tug.

[@BRichSolution]

Try to move or jiggle the battery on the frame when turning key to get the lock plunger to loosen up

[@wiegmansjuh]

Thanks for the advice, It works!

[@glenbrown1661]

I bought this bike from amazon,and arrived 16 days later. Really cool bike. Your video was really helpfull in putting it together. I like everything except the handle bars are to low. Is there a kit to raise them up?

[@BRichSolution]

Glad I could help. You can install handlebar spacer or stem riser. Here is link and how to video. amzn.to/43632Gz. kzbin.info/www/bejne/rIWZdZmXi7V8aJY

[@glenbrown1661]

@@BRichSolution I was looking over the cable and wires, and they look like they are to short to raise the handle bar up. What size would you recommend for the Q20?

[@gates1980]

How's the bike holding up ??

[@glenbrown1661]

@@gates1980 I really like this bike. I would recommend this bike to everyone. Great price too!

[@john-paulgerman3585]

@@glenbrown1661is it good on super rocky roads

[@CrunchyCheeseMC]

Have you ever bottomed out on the stock suspension?

[@BRichSolution]

No too stiff. I upgraded to air suspension see video

[@Insta-blips]

hi will the manual tell me everything that was in your video

[@BRichSolution]

Yes

[@jingostanklong1265]

When I pull the brake lever it just hits the handlebar on both sides. Do you have any ideas of how to fix it?

[@BRichSolution]

Seems like no oil in the brake lines. Any bike shop and fox those brakes in 5 minutes or buy brake bleed kit and KZbin video on how to bleed brakes

[@ChristianPascual-fe5ut]

What's the other bike you have with Kenda tire?

[@BRichSolution]

Yoiln & Tamobyke

[@Mashawws]

Hey Rich! Love all your videos, helped me make a final decision on the ebike i wanted. Just recently purchased the Ridstar, installed everything and adjusted my brake calipers like you demonstrated. Unfortunately there is still a slight grind on both front and rear brakes, and I was wondering if you had the same situation. Do i need to break the brakes in more? Thanks!

[@BRichSolution]

I had to Adjust the brake calipers on the rotor a few times to get things aligned then i was all good

[@Mashawws]

@@BRichSolution did some adjustments and got it perfect. To add on, I’ve been looking around for a bike lock and getting a lot of mixed reviews as well as trying to imagine where i would place the lock on the Q20. Any suggestions?

[@foxtailhxc]

​@disk lock brake with an alarm. Get 2 locks JShaw04200

[@PabloEsky]

Do you know how to fix All setting locked Besides the backlight?

[@BRichSolution]

are you settings locked? try password 1111 or ask seller. see video for full settings kzbin.info/www/bejne/pp_Edp6shN57rac

[@PabloEsky]

@ sorted bro code is 8252 thanks

[@BRichSolution]

Now you have the code are you settings adjust see video kzbin.info/www/bejne/pp_Edp6shN57rac

[@dannyvelasquez563]

Hello, does it have a Serial Number ? If so where can I find it ? I got this EBike based on your favorable reviews of its value vs performance. I need the SN so I can get a Rebate from our county"s eBike encouragement program.

[@BRichSolution]

Serial # is on left side of steering tune (handlebars into the frame)

[@dannyvelasquez563]

@@BRichSolution Thank you for the very prompt reply.

[@W_Stimz]

hey man just got the bike i was wondering what the energy bars on the screen mean

[@BRichSolution]

Battery charge state. Each bar is about 20%

[@W_Stimz]

thank you! And also do you know if there is a way to change the half twist throttle to a full twist throttle? @@BRichSolution

[@charlesjaskolski2746]

If you change tire depth I get up to 43mph but I don’t feel I’m actually going that fast

[@BRichSolution]

Ya that just changes the display… check speed with gps on phone app

[@parallelprocess330kitty3]

Sir I need help. My partner has a bike like this. He is having issues with the wire that is on the side where the chain is down by that area (right side). It's a cable(?) and keeps coming unplugged... Making the bike stop working. I need to know what that part is and is it easy to repair.... Thank u for ur time.

[@BRichSolution]

Ziptie cable to frame on each side of connector to ensure it stays connected

[@The_viking_memes]

Are tools to srew everything of the bike included?

[@BRichSolution]

Everyhing is included

[@tomstickelaz]

Ok, bought Happyrun G50 - its comfortable, but less torque and top speed it struggles. Amyet G60 is my favorite as it has the torque and good top speed high bmx handlebar, rear footpegs, great display and pedaling is actually great. Which brings me to my Ridstar Q20 with 20 ah. It Looks the best, is the fastest. I think pedaling on it is terrible and the handlebars are very low. I prefer the higher handlebars to have that comfort. I assume this was intentionally done by Ridstar to go with a little more of a dirt bike look. I'm going to eventually modify these with faster motors etc..

[@BRichSolution]

Happyrun G50 is slow Amyet g60 is is fast and torquey wish it had hydraulic brakes. Q20 with 20Ah is great value

[@MakeKrylonGreatAgain]

Got my bike put together, but the front break isn’t working (I have no experience with disk breaks). Any advice?

[@BRichSolution]

When u squeeze the front brake lever nothing happens? If so local bike shop can bleed brake line in 5 minutes for you

[@MakeKrylonGreatAgain]

@@BRichSolution I’m able to squeeze the brake lever to the grip. I also tried loosening the pads since they’re rubbing the disc (like you did in the vid). But the bolts are fairly tight, to the point the Allen wrench feels like it’s about to break trying to loosen them.

[@jingostanklong1265]

How long did the bike take to deliver? Amazon says 2-3 weeks and I want to know if that’s accurate.

[@BRichSolution]

I took 9 days from purchase to my home. 3 days process order and 6 days shipping from California warehouse to Florida

[@johnw65]

I just ordered an EUY from Amazon and got it in 5 days! Time may vary between brands...

[@mikeanardi9414]

Mine is supposed to arrive tomorrow been tracking it on FedEx lol

[@BRichSolution]

Congrats

[@Joeknows272]

Thinking about get one to commute to work

[@BRichSolution]

Q20 with 20Ah battery is great value for all that you get. You won’t find a better bike for the money amzn.to/3NTIUCI

[@justink2481]

I got mine today and it seems like the breaks aren't working well at all the front and back ones barley work do you know why and what the fix is?

[@BRichSolution]

Is the lever easy squeezed all the way down and pads did not engage rotor? If so maybe forgot to put hydraulic fluid in the brake lines? You will need to bleed brake lines and fill with mineral oil or take to local bike shop they can bleed lines in 10 minutes

[@justink2481]

I noticed it's only the front break there is no compression with the front break could it be I didn't but it in the caliper properly or most likely just needs breaks blead

[@the_devil9877]

Did any of you take the test for this bc my state considers it as a moped vehicle and requires me to have a operational license 😢

[@BRichSolution]

Most states ebike law is pedals and 750W max. This has 1000w but most cops don’t know what they are looking at or buy a sticker that says 750w and they will leave u alone

[@the_devil9877]

@@BRichSolution I won't really use it on the road, just mostly on trails so should I buy it?

[@saulGjr]

What brand motor is on this bike? Nice review.

[@BRichSolution]

Motor housing doesn’t have a brand name on it. Motor is strong and will post speed and acceleration test in a few days

[@saulGjr]

@@BRichSolution thanks. I have the same motors on my yolin and was wondering if you knew what brand they were.

[@Sanesaint1]

If you don't have anyone with you you can use a zip tie or tape to hold the break

[@BRichSolution]

ok