Broken PC? You won't believe what's causing this computer problem!

[@CareyHolzman]

You can reach us at [e-mail]

[@Harold_Callahan]

What a great fix! I wish all computer shops were as honest and skilled as you.

[@Zenzularity]

Been following for absolute ages, and I have always enjoyed your amazing way of explaining things, these years I work full time IT and I still watch your videos to learn. Congrats with 400K Subs. Absolutely deserved.

[@dacutler]

I've come back to watching your videos after a few years gap. I built my computer using your videos and it was successful. Now the power supply has gone wrong, and I had to look at the cost of cleaning (it's very dusty indeed) and replacing the PSU, so I have abandoned it and have bought a minicomputer, moving from a i5 to an i9 as it was almost the same price as servicing the old machine! I'm definitely going to start watching again and look forward to more of the same. Many thanks for your videos Carey. Most enjoyable.

[@lukeslater6009]

Very nice video, felt like I was back in College again with how detailed and structured this whole explanation was.

[@DavidGoben]

Love that you do this in the kitchen, where most PC mods are done. The use of the lazy susan turntable is genius.

[@peterlaycock917]

Thanks

[@wayner2ll704]

Interesting issue. Nice work isolating that one.

[@CareyHolzman]

That's one of the weirder issues I've seen!

[@EXOWill]

Very nice diagnosis and repair. Thanks for sharing with us.

[@CareyHolzman]

Glad you found it helpful!

[@Kiss__Kiss]

Great job diagnosing this problem. But more importantly, Congratulations on your 400k subscriptions!!!

[@GalileonPrime]

Thanks for the video. As always, great diagnostic steps and repair. I appreciate your not charging him for the work, bravo!

[@johnpedersen8387]

I remember seeing a similar video from you for some years ago. Great way to find the problem 👍😊

[@BlackjackYak54]

I enjoyed the video and learned some things. I’ll continue to watch some more videos and I’ll try to catch a live stream soon. It’s been a while. See ya soon!

[@CareyHolzman]

Looking forward to seeing you in the chat!

[@RunsOnRust]

Drives me nuts when a person "troubleshoots" then promptly changes no less than three variables at the same fing time... Then changes more variables...

[@gregorygreg4263]

I build all my own pc and had a few I fixed for friends. A great video love your attitude and respect for not charging Bill a real gentleman.

[@tevanoff6754]

Thanks for sharing your knowledge with us. I do a lot of minor repairs for friends and family . I have banked this away in my memory in case I run across it. This is the first time I’ve seen it. 👍

[@ngtflyer]

Good old gen 4. Had one for about 7 years and passed it over to a friend who was in need of a computer. To my knowledge, it's still working to this day. That machine had an i7 4770K and a Hyper 212 on a 650W Corsair power supply. Nice catch. Amazing what most shops will miss. I've seen shops fire the parts cannon and miss the fact that they forgot to remove the plastic sticker on the bottom of the CPU heat sink. Have seen plenty of front panel wiring connected wrong. Messy wiring birdnested into fans. Fans all pointing in, fans all pointing out.. (Why is it over heating? I have 11 fans!) Don't get me started on older CLCs that have gelled up or leak....

[@jwiricktoo]

I'm always impressed with this catch... GREAT JOB @careyholzman !

[@daveo8680]

Great job I love watching a professional diagnose an issue. You are amazing. You know your stuff.😊

[@pierremartel3552]

Love the Fleur de Lys in your back!

[@cajuncoinhunter]

Me too , It's a great symbol in South Louisiana

[@gort400]

I REALLY enjoy watching you diagnose problems! Thank you

[@foxmulder4560]

Great troubleshooting. Nice work..

[@Muksanim2012]

Honesty is the best policy. I service computers for church friends and their referrals not as a business, but because of my knowledge. I ran into an exact incident like this. On another situation I encountered a lady who had purchased a used computer from a small local repair shop. I noticed she had a pirated copy of Windows among other things and told her she paid too much for a piece of junk. I suggested she go back to the shop and ask for a refund and tell the guy she was going to make a few phone calls if he didn't make her request. She had no problem getting her money back and asking me for my help choosing a new computer. However, simple things can be hard to determine. In your case a $700 dollar board would not have solved the problem. That would be like a car repair where the mechanic changes (and charges for) parts until he gets the problem fixed.

[@milowadlin]

Good one! Can't remember running into this problem but once maybe 15 years ago, but then I leave mine on all the time.

[@thomasboyle2300]

I admire your intuition and skill at troubleshooting. I worked about 30 years in PC and network support. I would have loved to work along side of you, I would have learned a great deal. I always enjoyed finding the obscure cause and took satisfaction when I found it.

[@leonardshap2894]

Always enjoy your insight and knowledge. Thank you very much !!

[@jeffreybryan5548]

Unbelievable. You had a similar issue in a previous video and it's the last thing to think of! It's amazing how the tech assigned to the issue case can assume the previous tech must've looked at that! Nope.

[@Texas_Takeover]

Classic video. You are the 🐐 of PC diagnostics

[@capicolaspicy]

Excellent video - thank you Carey....you help keep this 71 year old tech with 50+ years of tomfoolery with these crazy machines at the top of my game!

[@TCGView]

Can you imagine if the guy actually dropped $700 on the Mobo only for him to get the machine back and it started doing the exact same thing?

[@keithnsearle7393]

A very good diagnostic that you did there. Good fix.

[@lodiahthefallen4604]

Video was awesome, definitely enjoyed watching! Makes me want to revisit getting my pc fixed

[@dennisjoiner3717]

Sure wish I knew even what you have forgotten. What a great teacher. Thanks

[@davesimms5397]

I spent weeks tracking down a fault, it turned out to be the stupid colour LED's on the CPU fan.

[@gladiammgtow4092]

I never has a PC with fancy led - just more things to go wrong.

[@jasmijndekkers]

Hi Carey, Happy new year and all the best for 2025! Nice repair. Greetings from Steven from the Netherlands

[@zaphod8810]

Dang, the cheapest $700 replacement I've ever seen. Now I know this video has to be very old but still, imagine that "repair shop" replacing the MB and charging for that and it not fixing anything.

[@LatitudeSky]

@zaphod8810 Must be a bit old. The Hyper212 was a great cooler but the was is the issue. There are now smaller, cheaper and better air coolers. Not knocking the 212. Ran one from 2014 to 2021. It was great for its era. It's still great if it's all you have. And I guess this one was free so nothing wrong with that.

[@outlet6989]

Five will get you Ten. The repair show would not have replaced the MB but would still have charged him $700.

[@vancejochim8537]

Great diagnosis!! I am still running my Carey self build i7 build after 7 years, running it 24/7 like he says. Only problem was the Nvme boot drive crashed twice and needed a full replacement. Always make a clone of your ssd boot drive (no data, only apps) every few months.

[@daved9665]

Great job! The lack of help from those tech stores is criminal if not pathetic.😡

[@1st0P]

Nice job, Carey! 😉

[@artmanrom]

Dear Carey never ceases to amaze me, his videos are both extremely instructive and entertaining to watch, and his confidence is raising my spirit too.

[@pellechi1]

Awesome - clear and concise debugging …

[@richardsefton561]

Masterclass troubleshooting, one thing at a time, narrow it down and get to the root cause. Well done !

[@Wucked1]

Well diagnosed, good job!

[@nickc9442]

Look at the old windows 10 Wall paper! Crazy how 10 years flies by since windows 10 this year! Glad it got fixed!😎

[@compujoe]

I rarely have experienced a PC doctor like you. Your skills which lead you to success are the experience and - before all - the calm when you go troubleshooting. It's like you put a dialogue with the computer, and you don't treat your customer like a fool. If you ever plan to move to my country, tell me. 🤗

[@randyd9805]

After all he did to that I would probably use my old sledge hammer fix. I'm glad I can tackle most stuff like this, but I don't think I could have figured out that it was the reset switch causing all this problem. I still don't know exactly how it was causing it to shut down, but clearly it did. I didn't even know that was an actual thing that could do something like that. I definitely learned something from this.

[@ramzsy]

im learning from your Thanks for sharing with us

[@SergioSahakianKnightg3]

Happy new year wish you all the best

[@CareyHolzman]

Thank you, same to you!

[@SergioSahakianKnightg3]

Anytime

[@peterbustin2683]

Glad it was an easy fix, as he seems to have built it nicely. ♥from 🇬🇧

[@ROCKENSTIENCUSTOMZ]

I love your teaching and i haven’t build me computer or anything but i have made things mainly on cars electronics, someday i do want to build my own computer…. And before that what i really want to build is tester to able to power and monitor ….. i have some power supply and i am wanting to turn that into my main power tester slash power supplies using all the options came with 5v 3v ac dc etc…. Happy new year from Spokane Wa ❤ take care and thank you for always sharing and teaching much love from Rock👊🏽

[@michaelscansaroli9788]

Great video. Still wish you would build me a system. Sorry we didn't see eye to eye on what i was going to do. Take care!👍

[@CareyHolzman]

Are you in Phoenix?

[@krystal5887]

I had an intermittent switching off problem on an old Asus, sometimes it would run for hours, other times minutes. I spent months trying to fix it because it was so intermittent. It turned out to be a poor connection on the 24-pin plug from the power supply, I re-tensioned and cleaned the connectors and it's been going for a year now.

[@insparks782]

I made a rookie mistake with my 24 pin too when I rebuilt my system in a new case. When I did my cable management I didn't notice that I'd pulled the 24-pin cable so it wasn't quite seated properly. It was maybe 1mm out to one side. I was confused why Windows wasn't booting quickly, and my CPU was running way slower than base clock too. The CPU was literally getting the bare minimum voltage it needed to boot, but no more. Once I'd figured out what was up and fixed the cables, everything ran perfectly fine thereafter.

[@coburn_karma]

I've been using a Hyper 212 with a modified bracket for an i912900k for 2 years without a hiccup. Max temps never going above 87 degrees during gaming. It's cheap and works flawlessly. Best cost efficient cpu cooler.

[@davidrobins7753]

Thank you, "Uncle Carey". I still use your "Uncle Carey's Windows 10 Optimizer." In fact, I'm about to see if it will help with my file manager that will not open photos any more.

[@Ladioz]

I love the charlie harper bowling shirts and hairstyle

[@CareyHolzman]

charlie harper was copying me

[@dannymamba1630]

Great job!

[@piercelidseveraltime]

When you think this guys curser is your own but your own curser is on the other screen 🤦‍♂

[@briankleinschmidt3664]

My initial diagnosis is thermal paste. Hmmm. Stay tuned. Nope. Oh well.

[@tootallforbaseball]

Nice job!

[@JohnWilson-ql8ks]

weird to see studio "A" again..

[@prycopyn7162]

Had this problem with a brand new case but it was the power switch that was faulty. Good trouble shooting for us amateurs to follow 👍

[@arnoldsmith5754]

good stuff thanks i do lots of rebuilds and upgrades just for me and give away some good computers also im more into Linux recently not real happy with windows havent done any Mac since the Apple 2e .i just subscribed also

[@nixter1nixter1]

When I started the video, I wondered, would a motherboard replacement have worked? In the end, it was clear that it would have been a terrible decision with a bad result.

[@inc2000glw]

Great as a hobby, gaming, or part time job. It's our version of super up the hotrod covered up in the garage. 😊

[@dennisbermal6784]

That is the most f up problem that i've ever seen. I've never even consider that as the source of the problem at all. Kudos, for the diagnosis.

[@yaronbar7963]

liked it , like seeing a good troubleshooting

[@johnpaulbacon8320]

Nice job.

[@jameswubbolt7787]

Still the best.

[@DJ-Daz]

Common issue: "It doesn't work", my reply "what's wrong with it, what does it do or doesn't do?" they say, "it doesn't work". Welcome to IT.

[@MiraSmit]

An Intel stock cooler? I'm guessing overheating..... Edit: Didn't see that coming....

[@kuoasify]

why you cant trust people anymore in this world why i tend to work on my own since my friend still has the one i built her in 2015

[@jesse7631]

Wow, this was a great video and troubleshooting exercise! Now you just need to teach the user to pin shortcuts to his taskbar instead of spamming his Desktop with shortcut icons. But I realize that most PC software companies still insist on this paradigm from 1995 for some horrible reason.

[@johnbowman2148]

Great video

[@helmut3356]

Nice case.

[@davidstewart931]

Excellent!

[@frankwalder3608]

Do you repair rackmount servers? Do you perform network troubleshooting?

[@CareyHolzman]

Yes

[@volvofreak86]

I haven't seen many of theese failiures, and ofc i don't shut my pc off unless i'm gone for a longer time

[@chrissimpson1183]

I love your dog....

[@RumpleFoldSkin]

Id have rebuilt it from ground up all new thermals etc and i prob would have run a sysprep and installed a fresh windows and see where im at.. if it ticks me off im replacing the mb and throwin it in the trash. Im done messin with pc problems its been 30 years.. done with it. If the garbage dont work smash it and get on with your life

[@sativagirl1885]

Please express interest, and maybe an American craft brewer can help sponsor your hard work! Turn PC troubleshooting into a drinking game!

[@zironemegeaz]

great job

[@ut561]

i'm going to guess the heat sink compound

[@tonypegler9080]

2 minutes in my guess is CPU overheating either heatsink not seated of cpu fan not working.

[@RumpleFoldSkin]

Lol i can tell this guy has been around dealing with the headaches of rando prob solutions. His brain has been folded so many times trying to figure all the problems out that come his way. Nothing beats experience

[@GrampzIsGaming]

What cordless screwdriver do you use?

[@CareyHolzman]

Panasonic EY7410LA2S 3.6-Volt Lithium-Ion Drill/Driver Kit

[@scottorgan2255]

I had a similar problem with my computer BUT it was the power switch I had no problem with starting but when I shut it down 3 seconds after it would boot up again, lots of head scratching so I chucked the switch and installed a replacement

[@galen6499]

that poor guy was taken for a ride!!

[@latinofun522]

Can you please share brand and where can I buy screw driver 🙏

[@CareyHolzman]

Panasonic EY7410LA2S 3.6-Volt Lithium-Ion Drill/Driver Kit

[@mehmetinceli1865]

Thanks

[@Reziac]

Ran into something similar with a PC that would randomly shut down ... sometimes weeks apart, sometimes minutes. Turned out it was random because it was due to ambient vibration causing the case to short against the motherboard. Just not enough clearance. Replaced case, problem solved.

[@spanky9740]

Good video

[@urizon41]

Wow man, that's some critical thinking!!

[@mitchelllavalley3497]

Carey this was an awesome video! l bought a dell laptop and not sure what is wrong with it. Ran good til l installed some software l got from dell when l bought it. And the software was downloaded from the dell site needless to say the laptop sits on a shelf collecting dust this was 3 years ago 😞

[@brianmoss5483]

Who knew

[@wallychambe1587]

Got an issue with my AMD 5800x build, got a good Mugen 5 Rev.C Black Edition cooler, runs at 52 C while browsing but goes to 90C if I try to re-code a video file!😲😲😲

[@CareyHolzman]

90c is fine.

[@wallychambe1587]

@@CareyHolzman OK, thanks I thought 90C was the upper limit of a AMD CPU.

[@hadi96100]

Just from the customer's letter I would check temperatures, heat-sinks & cooling fans all around.

[@t0mn8r35]

Very interesting.

[@Welf9723]

new sub for you.

[@BigEightiesNewWave]

Hhahaha, $700 and change! Before I watched, I guessed heat.

[@LightAndColorPhoto]

🤦‍♂️