Brother MFC-9970CDW Toner Reset

Trick the printer into thinking you've installed new toner cartridges, and save hundreds pounds!
When you actually do run out and print quality reduces, you can buy bottles of toner to refill it for much cheaper too.

[@brianstage4045]

thank you a million times over,... you have NO IDEA how many cartridges that are now on STANDBY waiting to get drained! You are a credit to mankind for your time & consideration for making this vid available to depleted BROS Printer Owners, worldwide. Cheers.

[@louisloong406]

Thanks Andrew. Still a worthy video even after 5.5 years.

[@weldandcutdotcom]

Thank you. Even after almost 4 years your post is helping others.

[@michaelhuynh3444]

still helping...

[@luisgonzales9174]

En tretrnido guhau

[@Wally-H]

Actually, this doesn't always work, which is probably why you got a thumbs-down. I found a video on KZbin that has the proper answer. Open the door, then close it again, then open it again and then press 1. If you do it that way, you don't have to try and press it so quickly, and it will always work. The way you show, sometimes you have to try it several times before the menu appears.

[@cydneebrown8201]

Thank you!!!! This worked. You're right that the one above does not!!!

[@JenniferRomiti]

Bless you both! I am just tickled pink that I found this video and was able to get my printer to stop telling me the yellow toner was out even when I just replaced it with a brand new one!! I'm sure I probably wasted a lot of money buying new cartridges when the old ones were still good!!

[@realattaboy]

The Jayser Thank YOU ❤️

[@mayyao2001]

Thank you, your method works for me

[@alexandervazsonyi2806]

Thank you, thank you!

[@beveradb]

Hi John, I'm aware that is an easier and more reliable method of getting the menu up in normal circumstances, but this video was to show a relative how to do it when there's an error on the screen (e.g. the firmware is insisting that a cartridge is empty). As far as I'm aware from my experience with my own unit, the opening the door and closing it method doesn't work in this situation so you have to be quick.

[@laurakirkham2332]

Hello! I am not at our machine but will try this in the morning. We changed the black toner with a new cartridge but continue to get the "toner low" message for K on our computers. Do I only need to reset K. TNR-S.HC and K. TNR-HC? And in that order? Thank you so much for the video assistance.

[@beveradb]

+Laura Kirkham you should only need to press one of those. You're essentially lying to the printer and telling it you have put a new toner cartridge in it, so you specify the type of cartridge. "S.HC" just means "Super High Capacity" versus "HC" which just means "High Capacity". It likely makes no difference which one you select, as long as you've reset whatever colour it thinks is low (e.g. K for black).

[@laurakirkham2332]

+Andrew Beveridge Thank you so much! I will apply this trick. Appreciate all of your assistance and explanations.

[@anyrak1793]

Hola mi maquina me indica imposible imprimir 40 error

[@fluffypicturestudios]

Thanks. 👍

[@yelyp.g.]

Gracias..! Lo hice..!! :D

[@paulvideo05]

doesn't work for me

[@jeanyves5380]

Well i'd like to disable the ship that counts the number of pages. Y just wanna do a scan and all the printer's frozen for one cartridge low. Yes of course i F*** you Brother!