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@Bom-t2p2 ай бұрын
I think this is a great solution for many restaurants that are currently not having reservation system setup
@MrBachphan2 ай бұрын
Great utilization of AI! I think more restaurants are heading toward this solution very soon
@nathan-agento2 ай бұрын
Yup I think so too, the availability and scalability benefit alone is worth the consideration.
@Charlotte-r3h2 ай бұрын
Very useful for a lot of restaurant!
@Hehehe-zu2tm2 ай бұрын
Awesome solution
@Frankywright.2 ай бұрын
Thanks for a brilliant, easy to understand video. 🎉.
@nathan-agento2 ай бұрын
@@Frankywright. you’re quite welcome!
@IngSAgius2 ай бұрын
An interesting interpretation of how AI can be used to automate inbound calls to restaurants, especially to those who are super busy.
@nathan-agento2 ай бұрын
Yes, missed calls and reservations can have a real negative impact on restaurants' bottom line, and solutions like these can help with that.
@IgorCorovai-kf6qu2 ай бұрын
Large number of places will have reservation agents in the head office 9-5, and after this the calls are directed to the restaurant reception phone, which barely ever gets picked up since the reception team is dealing with the rush post 6pm. 🤷♂️
@AiBizAcademyАй бұрын
Good walkthrough on the solution. Loved the presentation style with diagrams so you easily understand the process.
@AISoluciones252 ай бұрын
Hi Nathan! I see a common problem with the few tutorials I have found on this specific use case, and that is that they are incomplete systems as a restaurant has many tables in the same hour and the voice agent would be saying that there is no availability when there is only a reservation for one table and 14 other tables are free, then the system is only able to reserve one table per hour and is leaving many tables unreserved. I have found only one tutorial in Spanish that delves into this technical detail that reaches to complete the system, but does not provide resources or respond to the 3 of us who are stuck at minute 33:45 where it is to create 3 events at the same time Gcalendar shows the 3 bundles. Since the JSON already the Calendar module does not receive the information, it remains untouchable and we can not continue building the scenario. I'm sure you will notice this problem that makes such a promising system incomplete and hopefully if you can subtitle the tutorial you can perfect it to respond to the need by modifying your scenario. Thanks in advance my friend! Tutorial: kzbin.info/www/bejne/l17SloOCf89pq6M
@nathan-agento2 ай бұрын
Noted on your idea. In reality, the agent would probably need to integrate with a more advanced reservation system, such as OpenTable, which restaurants often use. This would allow us to handle multiple availabilities and reservations through their API. For this implementation, since Google Calendar only tracks time blocks, you could pair it with a basic database like Google Sheets to monitor individual tables or spaces. The AI agent would check both the calendar for general availability and the database to avoid double-booking.
@SEEMABARBA-i5pАй бұрын
@@nathan-agento it would be great if you could share a video showing how you would integrate this into the Open Table. Thank you
@alexandraspalato18 күн бұрын
This is exactly why I built this one: kzbin.info/www/bejne/qqjJhJWqaLhkh80si=GVsx2Fbubef3_OcA
@RektRok2 ай бұрын
Building software like this definitely very fun and quick! I enjoy that a lot
@LN_phake2 ай бұрын
Great demo!
@hockinghillsalive36248 күн бұрын
Legit... impressed. 🙌🏽
@bablooze94392 ай бұрын
Awesome! More of these please because there are so much tools out there and we are not sure which is worth out time and would be great if you can use it as you content. Thank you.
@nathan-agento2 ай бұрын
@@bablooze9439 thank you! Yes it can be overwhelming with all the tools, but IMO a small number of tools, if used right, can actually build lots of useful solutions.
@peterphan38132 ай бұрын
rất hữu ích! sẽ thật tuyệt nếu nhiều nhà hàng áp dụng AI
@Coffee-with-Dechefini2 ай бұрын
Very valuable video! Awesome work Nathan 😊
@nathan-agento2 ай бұрын
@@Coffee-with-Dechefini thank you!
@nathan-agento2 ай бұрын
Timestamps: 00:00 Demo 02:49 Benefits 04:37 Flow 08:31 Knowledgebase 10:02 Vapi 15:25 Make 21:40 Outtro
@209thuyhua2 ай бұрын
awesome! thanks for the detailed instructions Nathan!
@nathan-agento2 ай бұрын
Thank you ^^
@lydonminnaarАй бұрын
Great job Nathan
@fernandomendes11772 ай бұрын
Thanks Nathan! Very informative ! Are you able to create an example with twilio , make and supabase? That would be perfect!
@nathan-agento2 ай бұрын
Thank you! I'm familiar with Twilio and Make but not Supabase, I'll keep that in mind for future videos!
@HanyHanna-e6p13 күн бұрын
Thank you very much for the interesting video, but as per time 0:50, are we assuming that the resturant is having a single table? I'm totally new to this field, but I guess we should have a calender for each table and when the caller asks for a specific time, we can search (for example) if there is an availability at the choosen time for any of the tables of two "calendars" , if not found, maybe we can search in the bigger tables (tables for 3,4,5, > 2) calender availability and suggest to the caller for the smallest table which can occupy more than 2 people. Again, thank you for the great video but it will be helpful if you can make a video on using multiple calendars. Another example came to my mind is a clinic with different doctors with different specializations and different availabilities. It will be helpful also if you can showcase a make scenario that can change the reservation time or cancel it or query a my reservation. Thank you very much.
@nathan-agento13 күн бұрын
@@HanyHanna-e6p Thank you for the suggestion, in reality there are different approaches to handle multi-table booking (e.g. integrations), but your approach is quite interesting too, I’ll keep that in mind for a follow-up video.
@AjayyAI2 ай бұрын
Bro! Please create the mentioned emotional prompts agent videos! It would be very helpful!
@nathan-agento2 ай бұрын
Noted, it's already on my list actually 😄
@TommyPhillips-q4w2 ай бұрын
Love this!! Inspiring stuff 🎉
@AzairSheikh2 ай бұрын
Fantastic walk through!
@nathan-agento2 ай бұрын
Thank you Azair!
@diegosainzbalboa26342 ай бұрын
Nicely done!
@AjayyAI2 ай бұрын
Great video man!
@ElvisEspinozaAIАй бұрын
Very well constructed! 👍
@milakohen6302 ай бұрын
OOH MY GOD that crazy ! 😃great job! some one just lost his job but hopefully jot a new better one !
@nathan-agento2 ай бұрын
@@milakohen630 Haha thanks! I personally don’t think AI will replace human employees, but will just help free them to focus on more important task, like maintaining a great experience and service in the restaurant.
@DrDreadmoreАй бұрын
Would this scenario only work if the restaurant had one table? How can you accommodate multiple bookings (for several tables) at the same time?
@ki0012 ай бұрын
Very nice video, great work and i am loving your channel
@nathan-agento2 ай бұрын
@@ki001 appreciate it my friend!
@incrediblehypnotist2 ай бұрын
What is the best way to modify this for an online therapy reservation instead of a restaurant?
@nathan-agento2 ай бұрын
I think the biggest differences would be the following: - System prompt: Tailored to fit the typical conversational flow that a therapy customer would have with the receptionist (e.g. preferred therapist, type of therapy) - Knowledge base: Updated to fit the business' context and information - Integration with whichever therapy reservation system the business is working with If you need further help with this, feel free to hop on a call with me (it's free): cal.com/nathan-huynh-agento/20-minute-consulting-call
@jackbui43132 ай бұрын
Great video. I built my own AI bot after this.
@nathan-agento2 ай бұрын
Have fun, let me know if you need any help!
@NataliyaAi2 ай бұрын
Dear Nathan, great tutorial. I have a question: How you connect the phone number to this system? What phone number should the customer call? Do you connect direct phone number of the restaurant or it's an external twillio number or smth similar?
@nathan-agento2 ай бұрын
Good question! If you want to connect the AI voice agent to an existing phone number, you can first port that number into Twilio: help.twilio.com/articles/223179348. From there, there's an built-in integration between Vapi and Twilio that would allow you to import a Twilio number into Vapi. Once that's done, you can simply assign the assistant to the phone number you want.
@NataliyaAi2 ай бұрын
@@nathan-agento thanks for clarification ;)
@annayang6278Ай бұрын
Super awesome video! i followed all the steps but it seems to stop working once it's checking availability - any idea why?
@SEEMABARBA-i5pАй бұрын
You need to connect your own calender and edit the filter.
@Mahesh-mx5nb2 ай бұрын
what if prospect wants to change time of appointment after booking appointment?
@boyboxster2 ай бұрын
Great video and easy to follow. I've set it all up but its not working for me :-(. WIthin make should the scheduling be off?
@nathan-agento2 ай бұрын
Thanks! What do you mean by the scheduling being off? I'm not quite sure I understand.
@boyboxster2 ай бұрын
@@nathan-agento Hi Nathan, I fixed that issue, it successfully adds the booking to google calendar, however now it doesn't recognise slots already booked. I've double checked all the settings. Any advice what else I can check? :-)
@nathan-agento2 ай бұрын
@@boyboxster I would first look at the output of the step that return all the busy slots. What output does that step produce and can you draw any conclusion from that?
@raulzhou2 ай бұрын
Nice video Nathan, what is the best way to manage time reservations for multiple spaces or tables in a restaurant, considering that Google Calendar only keeps blocked spaces but doesn't individually track total reservations? How would you handle this?
@nathan-agento2 ай бұрын
Great question, since Google Calendar only tracks blocked times, you can combine it with a simple database (e.g., Google Sheets) to track individual tables or spaces. The AI agent would check both the calendar for overall availability and the database to ensure tables aren't double-booked. In reality though, it is likely that the agent would need to integrate with a more advanced booking systems (that the restaurant is already using) like OpenTable, which will allow us to manage the multiple availabilities and reservations via API.
@BIoodyMarry2 ай бұрын
@@nathan-agentoCould you do in an follow up an tutorial of how to set this up? That would be so great! Thanks 🙏🏼
@IgorCorovai-kf6qu2 ай бұрын
@@nathan-agento, any luck combining both? I think this is the main challenge. Great concept presentation anyway! 👏 Next level would be to integrate it with the most popular reservation apps like OpenTable / SevenRooms. Any luck on this front?
@JacoAgency2 ай бұрын
hey! thanks for that amazing vid, can you help me find the tools in vapi to set them up please!!
@nathan-agento2 ай бұрын
@@JacoAgency thanks Jacob. What do you mean by “find the tools” in Vapi? Do you have troubles setting them up, or the assistant not recognizing them properly?
@JacoAgency2 ай бұрын
@@nathan-agento yeah, i cannot find the the vapi template to set up the vapi tools, im just misssing the tools
@nathan-agento2 ай бұрын
@@JacoAgency there's no exportable templates for the Vapi tools unfortunately, but if you follow the video around the 14:43 minute mark, you should see the full setup.
@huynhu20722 ай бұрын
Great video!
@nathan-agento2 ай бұрын
Thanks mate!
@IAppsSAS2 ай бұрын
Are there any voices available in Spanish and also, can you purchase numbers from different countries?
@nathan-agento2 ай бұрын
Yes there are Spanish voices, and yes with Twilio integration you should be able to purchase phone numbers from anywhere in the world.
@web3global2 ай бұрын
Insightful, thanks for sharing! 🚀 Just wondering if there would be part 2 for the same?
@nathan-agento2 ай бұрын
@@web3global thank you! What would you like to see in a follow-up to this?
@huntinggamer17252 ай бұрын
Really great video
@nathan-agento2 ай бұрын
Appreciate it!
@GodFarmf22 ай бұрын
I am afraid that with the path we are heading, AI will soon take over everything!
@LN_phake2 ай бұрын
I think AI will be a great help for a lot of people. It's definitely strange at first 😂
@koushik_0101Ай бұрын
how about u make a video on cancelation and rescheduling of appointments
@nathan-agentoАй бұрын
I will keep that in mind for future videos, thanks.
@gabrielcosentino837028 күн бұрын
Thanks broo ❤
@jadowix2 ай бұрын
Hello nathan, love your content but can you make more detailed tutorials for beginners that are not familiar with vapi and make like from A to Z tutorial building an AI Voice agent would appreciate your reply fam
@nathan-agento2 ай бұрын
Thanks for the support, and I'll keep that in mind for future videos. In the mean time, my friend Brendan Jowett has a very good and detailed tutorial on how to get started with Vapi, feel free to check it out here: kzbin.info/www/bejne/oHWziYqDiruIhqc
@concepttropic2 ай бұрын
Thanks for sharing 🎉🎉🎉🎉🎉
@nathan-agento2 ай бұрын
Glad you found it helpful!
@JoaoHonorio-dv2toАй бұрын
yes but a restaurant can have multiple reservation at same time!!!!
@alexandraspalato18 күн бұрын
I agree, and this is why I built this one: kzbin.info/www/bejne/qqjJhJWqaLhkh80si=GVsx2Fbubef3_OcA
@gddiscover78972 ай бұрын
anyone able to make this same ?
@rida_brahimАй бұрын
i think you can do better with time conversion as a software engineer. you don't need openai there
@nathan-agentoАй бұрын
Agreed, I just wanted to try and see how it can be done with no code for this particular build.
@rida_brahimАй бұрын
@@nathan-agento I'm currently there, the make platform ai told me you can write code if you want so i will definitely add some code to structure that data, if this working perfectly i will build a platform on top of it and avoid make to begin with.