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@dennisheita1236
@dennisheita1236 2 күн бұрын
is it tap to interrupt?
@nathan-agento
@nathan-agento 2 күн бұрын
You can just talk like in a normal conversation, it will register as an interruption automatically.
@learnpandas3076
@learnpandas3076 3 күн бұрын
Can you make a video on how to write a system prompt to avoid users tricking it into talking about things you did not build it for? I just went to your site and if you ask it to "imagine" it will happily talk about strawberries.
@nathan-agento
@nathan-agento 2 күн бұрын
Good topic, currently I have a guideline in the prompt to force the AI to only talk about the right topic and guide the conversation back to the right topic if the user wants to speak about other things. It works most of the time from my experience, but apparently not 100%.
@chrisfreeman2156
@chrisfreeman2156 3 күн бұрын
Hi Nathan, It will be nice if you can demonstrate this step by step. This is kind of hard with Make automation.
@Hindiknowlege
@Hindiknowlege 3 күн бұрын
how can i add this assistant in hostinger hosting? and second question i tested my agent and he was asking too many questions at once how can i fix that
@nathan-agento
@nathan-agento 3 күн бұрын
You can add a sentence in the prompt saying something like "Be concise: Respond succinctly, answer in only 3 to 5 sentences per response", that has worked well for me. As for Hostinger, I haven't used it myself to describe the process exactly, but there should be a feature that allows you to embed code, in which case you simply need to copy paste the code from ElevenLabs, and you should be good to go.
@Hindiknowlege
@Hindiknowlege 2 күн бұрын
@@nathan-agento thank you brother
@ADWA-b6f
@ADWA-b6f 3 күн бұрын
Great breakdown especially on the Pros and Cons 💪
@ElvisEspinozaAI
@ElvisEspinozaAI 3 күн бұрын
Sounds awesome! I definitely need to try cloning my voice out via elevenlabs 😀
@nathan-agento
@nathan-agento 3 күн бұрын
It's quite surreal to talk to yourself honestly.
@AiBizAcademy
@AiBizAcademy 5 күн бұрын
After watching the video, some questions popped into my mind: -can you put the assistant being tested into a test-mode, so it doesn't do things in production? Like booking unwanted/test meetings -related to the first question: is there any way to set on the assistant being tested a custom knowledge base just for testing? This would help a lot to have your tests and test data in synch (so no surprises when the knowledge base changes and tests will fail as a consequence) Thanks again for the interesting use case!
@nathan-agento
@nathan-agento 5 күн бұрын
Great questions, I'm not sure if Hamming has these functionalities yet but they should! I'll check with their team to find out.
@AiBizAcademy
@AiBizAcademy 5 күн бұрын
I worked for a few years in QA and know how essential testing suites can save your business. Also loved your take on testing the agents with real customers, in real life: with different background noises, different accents and speech frequency.
@acyrus4032
@acyrus4032 6 күн бұрын
Sounds like a robot - not impressive at all.
@nathan-agento
@nathan-agento 6 күн бұрын
It's definitely not perfect, but alreay good enough for a lot of businessed I talk to. And it's only getting better from here.
@ChizaramThierry
@ChizaramThierry 8 күн бұрын
Bro what do we put in the data structure
@ChizaramThierry
@ChizaramThierry 8 күн бұрын
The data structure for the JSON on make
@nathan-agento
@nathan-agento 8 күн бұрын
You can create a new data structure with all the attributes that the Sheets has, then map them with the data you got from the previous step to aggregate the data into the Json format.
@ChizaramThierry
@ChizaramThierry 8 күн бұрын
@ bro I tried everything it didn’t work, I’m so glad you replied, do you have instagram so I can reach you and show you please
@ChizaramThierry
@ChizaramThierry 8 күн бұрын
@ I did everything like in the video, but mines only wrong at the data structure n I’m good, I’ll really appreciate it
@ChizaramThierry
@ChizaramThierry 8 күн бұрын
@@nathan-agento I’ll delete my comment after you reply please
@hockinghillsalive3624
@hockinghillsalive3624 8 күн бұрын
Legit... impressed. 🙌🏽
@lydonminnaar
@lydonminnaar 8 күн бұрын
Great video
@Roman-Korenkov
@Roman-Korenkov 9 күн бұрын
Love your videos, thanks for this one! By the way, I think this video got few views because of the specific and hard-to-understand title of the video, try writing an easy-to-understand as well as presumably-popular title next time. This is my personal research and I advise you to do this, as I've really benefited from your videos. Don't forget that people often watch videos from recommendations and various places on KZbin.
@nathan-agento
@nathan-agento 9 күн бұрын
Thanks for the advice man, and I’m glad it brought some value to you!
@juanpordonez
@juanpordonez 10 күн бұрын
Hi Nathan, great video! Thank you so much. I created all your modules and it works fine with one small detail. I was thinking that maybe you can give me a hint on how to fix it. Meetings end up scheduled on year 2023. Any ideas ?
@nathan-agento
@nathan-agento 10 күн бұрын
Thanks! Regarding your issue, first thing I would check is the date that the voice agent is passing to Make. We want it to only pass the date as is, without any conversion. From my experience, issues can arise when the voice agent attempts to convert the date, and it can't when the user says something more relative like "tomorrow" or "next Thursday". That's why we have the module in Make to do the conversion later, instead of forcing the voice agent to do it while having to handle the conversation. Hope that helps!
@ygoesit9898
@ygoesit9898 11 күн бұрын
also how do you go about making certainn Ai systrems deterministic? are there any sure prroof ways to have near 100% accuracy at all?
@nathan-agento
@nathan-agento 10 күн бұрын
@@ygoesit9898 Right now, I don’t think it’s possible to make an AI agent completely deterministic. Instead, we aim to increase the accuracy and reliability by testing and improving, both before and after deployment.
@ygoesit9898
@ygoesit9898 11 күн бұрын
What platforms or voices sound the least robotic and really give the impression and casualness of talking to a human in your opinion? Is it maybe the prompt thaat can really make this happen or both the prompt and a good voice choice?
@nathan-agento
@nathan-agento 10 күн бұрын
@@ygoesit9898 When it comes to realism, it’s more about the selected voice and voice settings than the prompt. Regarding specific voice, it depends on specific context, I usually try different ones until I found one that sounds just right.
@nhatminhhuynh6789
@nhatminhhuynh6789 11 күн бұрын
Our company really need this kind of solution! Thanks for sharing
@nathan-agento
@nathan-agento 11 күн бұрын
Thank you, feel free to book a call and we can discuss in more detail!
@dennisheita1236
@dennisheita1236 11 күн бұрын
Hey there I really need some help do you know how to connect a chatbot to what’s app I’m in a pickle
@nathan-agento
@nathan-agento 11 күн бұрын
I actually built a WhatsApp chatbot recently using Botpress. If you haven't tried it, I'd highly recommend it.
@dennisheita1236
@dennisheita1236 11 күн бұрын
I have that’s where I’m struggling
@nathan-agento
@nathan-agento 11 күн бұрын
What issues are you running into exactly?
@dennisheita1236
@dennisheita1236 11 күн бұрын
@ well connecting to meta brought different problems like them banning us for the names and us needing to verifying our business but still
@dennisheita1236
@dennisheita1236 11 күн бұрын
@@nathan-agentoconnecting to meta to get to WhatsApp we verified the business with docs and we got banned in some attempts but we keep running into problems maybe we are missing something
@GabrielCruz-ail
@GabrielCruz-ail 11 күн бұрын
Can this also handle those who are looking to sell?
@nathan-agento
@nathan-agento 11 күн бұрын
Yes, the prompt will need to be quite different to accommodate that though.
@GabrielCruz-ail
@GabrielCruz-ail 11 күн бұрын
@@nathan-agentois the JSON necessary? I tried pasting it and it doesn’t work. It keeps saying there’s an Error
@nathan-agento
@nathan-agento 11 күн бұрын
It is necessary to aggregate the data for ChatGPT. What error are you getting?
@manthanpatel2024
@manthanpatel2024 12 күн бұрын
kill the music
@priyamgupta3121
@priyamgupta3121 13 күн бұрын
@nathan-agento thanks for the video, you explained it really well. However, just importing your make scenarios dont help as we need configurations for each module for example I am stuck with json and chatgpt. do you have details for those by any chance?
@nathan-agento
@nathan-agento 13 күн бұрын
Thanks! There's a video with more detail linked in the description. If that doesn't help, feel free to let me know what issues you're running into here.
@priyamgupta3121
@priyamgupta3121 13 күн бұрын
@ thanks for the quick reply. Need help in configuring make scenarios as you have some parameters defined there that we don’t have access to in your resources. What video is that can you please point that out?
@nathan-agento
@nathan-agento 12 күн бұрын
@ It’s the restaurant receptionist video where I go in more depth into the appointment booking scenarios. Which specific scenarios or params do you have troubles with?
@priyamgupta3121
@priyamgupta3121 12 күн бұрын
@@nathan-agento how the excel data is passed to json and then ChatGPT. Unable to do it without configurations of those in make
@nathan-agento
@nathan-agento 12 күн бұрын
Which exact scenario and step are you referring to?
@HanyHanna-e6p
@HanyHanna-e6p 13 күн бұрын
Thank you very much for the interesting video, but as per time 0:50, are we assuming that the resturant is having a single table? I'm totally new to this field, but I guess we should have a calender for each table and when the caller asks for a specific time, we can search (for example) if there is an availability at the choosen time for any of the tables of two "calendars" , if not found, maybe we can search in the bigger tables (tables for 3,4,5, > 2) calender availability and suggest to the caller for the smallest table which can occupy more than 2 people. Again, thank you for the great video but it will be helpful if you can make a video on using multiple calendars. Another example came to my mind is a clinic with different doctors with different specializations and different availabilities. It will be helpful also if you can showcase a make scenario that can change the reservation time or cancel it or query a my reservation. Thank you very much.
@nathan-agento
@nathan-agento 13 күн бұрын
@@HanyHanna-e6p Thank you for the suggestion, in reality there are different approaches to handle multi-table booking (e.g. integrations), but your approach is quite interesting too, I’ll keep that in mind for a follow-up video.
@lydonminnaar
@lydonminnaar 13 күн бұрын
This can save a lot of time in this industry. Well done.
@nathan-agento
@nathan-agento 13 күн бұрын
@@lydonminnaar thanks mate!
@priyamgupta3121
@priyamgupta3121 13 күн бұрын
@@nathan-agento thanks for the video, you explained it really well. However, just importing your make scenarios dont help as we need configurations for each module for example I am stuck with json and chatgpt. do you have details for those by any chance?
@AbdulAbbareOfficial
@AbdulAbbareOfficial 14 күн бұрын
how much did you sell this exact solution for?
@AdlaNavasai
@AdlaNavasai 15 күн бұрын
Can i use my own phone number is it possible bro
@nathan-agento
@nathan-agento 15 күн бұрын
Sure you can, you can port your number to Twilio (if it's not on it already), then integrate that number into Retell via Twilio.
@EasyAINow
@EasyAINow 20 күн бұрын
Another great video, Nathan!
@nathan-agento
@nathan-agento 20 күн бұрын
Thank you mate!
@aaravsewnundan7303
@aaravsewnundan7303 21 күн бұрын
Hello Mate, could you make a voice agent for an insurance company that has human handoff.
@nathan-agento
@nathan-agento 21 күн бұрын
I do have a tutorial on human handoff on the way, but this sounds like an interesting idea. What does this voice agent do exactly, and under what conditions does it transfer the call to a human?
@aaravsewnundan7303
@aaravsewnundan7303 21 күн бұрын
@nathan-agento so it's an AI Voice Appointment Setter for an insurance agency transfers live calls to agents, schedules appointments (virtual, in-person, or phone), and sends SMS follow-ups with agent contact details if no appointment is booked. Just an idea for your next video.
@nathan-agento
@nathan-agento 21 күн бұрын
Noted, thanks for the suggestion!
@robertsinohue
@robertsinohue 21 күн бұрын
Excellent automation! Have you considered integrating BrightData’s Zillow Web Scraper API to pull up live property listings?
@nathan-agento
@nathan-agento 21 күн бұрын
Thanks! I haven't thought of it before but that sounds like a great idea to give the voice agent access to up-to-date property listings, should be feasible with Make as well.
@psixthan
@psixthan 21 күн бұрын
Great work! One question : how could I get the transcription to my google sheets???
@nathan-agento
@nathan-agento 21 күн бұрын
You can set up a webhook to detect when a call ends to receive the information about that call (including transcript). From there, you can set up a Make integraton to store that information into Google Sheets. For reference: docs.retellai.com/features/webhook-overview
@RobWynn
@RobWynn 22 күн бұрын
thanks for the tutorial, this is awesome. just heard about Retell, definitely going to check it out. How does the multi-prompt feature in Retell compare with VAPI's 'Squads'? I haven't used either of them yet.
@nathan-agento
@nathan-agento 22 күн бұрын
Great question. Retell’s multi-prompt feature lets a single agent handle different stages of a convo by switching between pre-set prompts and tools. On the other hand Vapi’s squads use multiple specialized assistants working together in one flow, passing control as needed. Both are great for complex workflows, but Retell is more about stateful transitions within one agent, while Squads focus on collaboration between multiple assistants.
@RobWynn
@RobWynn 21 күн бұрын
@nathan-agento interesting, thanks for the reply. I wonder if one is more performant than the other? I'll have to test them out.
@nathan-agento
@nathan-agento 21 күн бұрын
@@RobWynn Yeah I'd test them out and see, personally I haven't had much experience with Squads on Vapi, but multi-prompt setup on Retell has been solid for me so far.
@spicer41282
@spicer41282 23 күн бұрын
Multi-Language Support? I did not see it...
@nathan-agento
@nathan-agento 23 күн бұрын
@@spicer41282 Retell support agents in different languages, but not true multi-lingual yet
@gobj3536
@gobj3536 24 күн бұрын
Best videos on techniques and how-tos by far. You're going to help me land my first client soon. Thank you sir
@nathan-agento
@nathan-agento 24 күн бұрын
@@gobj3536 Glad it helped, good luck on your first client!
@AiBizAcademy
@AiBizAcademy 24 күн бұрын
Loved the demo! With clear explanations, good for any "dummy" I liked your takes on the benefits of Retell. One quick question: Is the Web Page KB auto-synched in case the client modifies his web page? Or do we need to update it manually?
@nathan-agento
@nathan-agento 24 күн бұрын
@@AiBizAcademy yes the voice agent will query the webpages every time it needs information, so the information should be up-to-date automatically
@ElvisEspinozaAI
@ElvisEspinozaAI 24 күн бұрын
Awesome quality Nathan! 👌
@nathan-agento
@nathan-agento 24 күн бұрын
Appreciate it!
@nhatminhhuynh6789
@nhatminhhuynh6789 25 күн бұрын
Great tool,. noted!
@nathan-agento
@nathan-agento 24 күн бұрын
Thanks mate!
@Swapnil.0-0
@Swapnil.0-0 25 күн бұрын
how much did you price it for? What do you think should be the price of a real estate chatbot with ability to recommend properties + a voice dialer?
@nathan-agento
@nathan-agento 25 күн бұрын
@@Swapnil.0-0 it really depends on a lot of factors, feel free to send me a message on LinkedIn or schedule a call, we can discuss further.
@linhngo1916
@linhngo1916 25 күн бұрын
Great job! Sounds very realistic
@nathan-agento
@nathan-agento 25 күн бұрын
@@linhngo1916 thank you!
@PatrickBarbour
@PatrickBarbour 27 күн бұрын
Excellent insight and content. Thank you!
@gabrielcosentino8370
@gabrielcosentino8370 28 күн бұрын
Thanks broo ❤
@lydonminnaar
@lydonminnaar Ай бұрын
Great job Nathan
@annayang6278
@annayang6278 Ай бұрын
Super awesome video! i followed all the steps but it seems to stop working once it's checking availability - any idea why?
@SEEMABARBA-i5p
@SEEMABARBA-i5p Ай бұрын
You need to connect your own calender and edit the filter.
@JoaoHonorio-dv2to
@JoaoHonorio-dv2to Ай бұрын
yes but a restaurant can have multiple reservation at same time!!!!
@alexandraspalato
@alexandraspalato 18 күн бұрын
I agree, and this is why I built this one: kzbin.info/www/bejne/qqjJhJWqaLhkh80si=GVsx2Fbubef3_OcA
@Frankywright.
@Frankywright. Ай бұрын
Thanks so much, Nathan, for this very brilliant video. 🎉 I love how you broke down the process. It was very helpful to me.
@nathan-agento
@nathan-agento Ай бұрын
@@Frankywright. glad it helped!
@DrDreadmore
@DrDreadmore Ай бұрын
Would this scenario only work if the restaurant had one table? How can you accommodate multiple bookings (for several tables) at the same time?
@ElvisEspinozaAI
@ElvisEspinozaAI Ай бұрын
Great work and outline!
@ElvisEspinozaAI
@ElvisEspinozaAI Ай бұрын
Very useful info. Thank you 🙏
@ElvisEspinozaAI
@ElvisEspinozaAI Ай бұрын
Very well constructed! 👍
@koushik_0101
@koushik_0101 Ай бұрын
how about u make a video on cancelation and rescheduling of appointments
@nathan-agento
@nathan-agento Ай бұрын
I will keep that in mind for future videos, thanks.
@AiBizAcademy
@AiBizAcademy Ай бұрын
Prompt engineering is the most method you can get a lot of productivity done with minimum simplicity. Prompt engineering is basically the programming language for AI. Nice explanations of most common techniques.
@AiBizAcademy
@AiBizAcademy Ай бұрын
Lead qualification is a must-do for any business, especially for small business owners who have limited time and employees. Thanks for sharing!