You can just talk like in a normal conversation, it will register as an interruption automatically.
@learnpandas30763 күн бұрын
Can you make a video on how to write a system prompt to avoid users tricking it into talking about things you did not build it for? I just went to your site and if you ask it to "imagine" it will happily talk about strawberries.
@nathan-agento2 күн бұрын
Good topic, currently I have a guideline in the prompt to force the AI to only talk about the right topic and guide the conversation back to the right topic if the user wants to speak about other things. It works most of the time from my experience, but apparently not 100%.
@chrisfreeman21563 күн бұрын
Hi Nathan, It will be nice if you can demonstrate this step by step. This is kind of hard with Make automation.
@Hindiknowlege3 күн бұрын
how can i add this assistant in hostinger hosting? and second question i tested my agent and he was asking too many questions at once how can i fix that
@nathan-agento3 күн бұрын
You can add a sentence in the prompt saying something like "Be concise: Respond succinctly, answer in only 3 to 5 sentences per response", that has worked well for me. As for Hostinger, I haven't used it myself to describe the process exactly, but there should be a feature that allows you to embed code, in which case you simply need to copy paste the code from ElevenLabs, and you should be good to go.
@Hindiknowlege2 күн бұрын
@@nathan-agento thank you brother
@ADWA-b6f3 күн бұрын
Great breakdown especially on the Pros and Cons 💪
@ElvisEspinozaAI3 күн бұрын
Sounds awesome! I definitely need to try cloning my voice out via elevenlabs 😀
@nathan-agento3 күн бұрын
It's quite surreal to talk to yourself honestly.
@AiBizAcademy5 күн бұрын
After watching the video, some questions popped into my mind: -can you put the assistant being tested into a test-mode, so it doesn't do things in production? Like booking unwanted/test meetings -related to the first question: is there any way to set on the assistant being tested a custom knowledge base just for testing? This would help a lot to have your tests and test data in synch (so no surprises when the knowledge base changes and tests will fail as a consequence) Thanks again for the interesting use case!
@nathan-agento5 күн бұрын
Great questions, I'm not sure if Hamming has these functionalities yet but they should! I'll check with their team to find out.
@AiBizAcademy5 күн бұрын
I worked for a few years in QA and know how essential testing suites can save your business. Also loved your take on testing the agents with real customers, in real life: with different background noises, different accents and speech frequency.
@acyrus40326 күн бұрын
Sounds like a robot - not impressive at all.
@nathan-agento6 күн бұрын
It's definitely not perfect, but alreay good enough for a lot of businessed I talk to. And it's only getting better from here.
@ChizaramThierry8 күн бұрын
Bro what do we put in the data structure
@ChizaramThierry8 күн бұрын
The data structure for the JSON on make
@nathan-agento8 күн бұрын
You can create a new data structure with all the attributes that the Sheets has, then map them with the data you got from the previous step to aggregate the data into the Json format.
@ChizaramThierry8 күн бұрын
@ bro I tried everything it didn’t work, I’m so glad you replied, do you have instagram so I can reach you and show you please
@ChizaramThierry8 күн бұрын
@ I did everything like in the video, but mines only wrong at the data structure n I’m good, I’ll really appreciate it
@ChizaramThierry8 күн бұрын
@@nathan-agento I’ll delete my comment after you reply please
@hockinghillsalive36248 күн бұрын
Legit... impressed. 🙌🏽
@lydonminnaar8 күн бұрын
Great video
@Roman-Korenkov9 күн бұрын
Love your videos, thanks for this one! By the way, I think this video got few views because of the specific and hard-to-understand title of the video, try writing an easy-to-understand as well as presumably-popular title next time. This is my personal research and I advise you to do this, as I've really benefited from your videos. Don't forget that people often watch videos from recommendations and various places on KZbin.
@nathan-agento9 күн бұрын
Thanks for the advice man, and I’m glad it brought some value to you!
@juanpordonez10 күн бұрын
Hi Nathan, great video! Thank you so much. I created all your modules and it works fine with one small detail. I was thinking that maybe you can give me a hint on how to fix it. Meetings end up scheduled on year 2023. Any ideas ?
@nathan-agento10 күн бұрын
Thanks! Regarding your issue, first thing I would check is the date that the voice agent is passing to Make. We want it to only pass the date as is, without any conversion. From my experience, issues can arise when the voice agent attempts to convert the date, and it can't when the user says something more relative like "tomorrow" or "next Thursday". That's why we have the module in Make to do the conversion later, instead of forcing the voice agent to do it while having to handle the conversation. Hope that helps!
@ygoesit989811 күн бұрын
also how do you go about making certainn Ai systrems deterministic? are there any sure prroof ways to have near 100% accuracy at all?
@nathan-agento10 күн бұрын
@@ygoesit9898 Right now, I don’t think it’s possible to make an AI agent completely deterministic. Instead, we aim to increase the accuracy and reliability by testing and improving, both before and after deployment.
@ygoesit989811 күн бұрын
What platforms or voices sound the least robotic and really give the impression and casualness of talking to a human in your opinion? Is it maybe the prompt thaat can really make this happen or both the prompt and a good voice choice?
@nathan-agento10 күн бұрын
@@ygoesit9898 When it comes to realism, it’s more about the selected voice and voice settings than the prompt. Regarding specific voice, it depends on specific context, I usually try different ones until I found one that sounds just right.
@nhatminhhuynh678911 күн бұрын
Our company really need this kind of solution! Thanks for sharing
@nathan-agento11 күн бұрын
Thank you, feel free to book a call and we can discuss in more detail!
@dennisheita123611 күн бұрын
Hey there I really need some help do you know how to connect a chatbot to what’s app I’m in a pickle
@nathan-agento11 күн бұрын
I actually built a WhatsApp chatbot recently using Botpress. If you haven't tried it, I'd highly recommend it.
@dennisheita123611 күн бұрын
I have that’s where I’m struggling
@nathan-agento11 күн бұрын
What issues are you running into exactly?
@dennisheita123611 күн бұрын
@ well connecting to meta brought different problems like them banning us for the names and us needing to verifying our business but still
@dennisheita123611 күн бұрын
@@nathan-agentoconnecting to meta to get to WhatsApp we verified the business with docs and we got banned in some attempts but we keep running into problems maybe we are missing something
@GabrielCruz-ail11 күн бұрын
Can this also handle those who are looking to sell?
@nathan-agento11 күн бұрын
Yes, the prompt will need to be quite different to accommodate that though.
@GabrielCruz-ail11 күн бұрын
@@nathan-agentois the JSON necessary? I tried pasting it and it doesn’t work. It keeps saying there’s an Error
@nathan-agento11 күн бұрын
It is necessary to aggregate the data for ChatGPT. What error are you getting?
@manthanpatel202412 күн бұрын
kill the music
@priyamgupta312113 күн бұрын
@nathan-agento thanks for the video, you explained it really well. However, just importing your make scenarios dont help as we need configurations for each module for example I am stuck with json and chatgpt. do you have details for those by any chance?
@nathan-agento13 күн бұрын
Thanks! There's a video with more detail linked in the description. If that doesn't help, feel free to let me know what issues you're running into here.
@priyamgupta312113 күн бұрын
@ thanks for the quick reply. Need help in configuring make scenarios as you have some parameters defined there that we don’t have access to in your resources. What video is that can you please point that out?
@nathan-agento12 күн бұрын
@ It’s the restaurant receptionist video where I go in more depth into the appointment booking scenarios. Which specific scenarios or params do you have troubles with?
@priyamgupta312112 күн бұрын
@@nathan-agento how the excel data is passed to json and then ChatGPT. Unable to do it without configurations of those in make
@nathan-agento12 күн бұрын
Which exact scenario and step are you referring to?
@HanyHanna-e6p13 күн бұрын
Thank you very much for the interesting video, but as per time 0:50, are we assuming that the resturant is having a single table? I'm totally new to this field, but I guess we should have a calender for each table and when the caller asks for a specific time, we can search (for example) if there is an availability at the choosen time for any of the tables of two "calendars" , if not found, maybe we can search in the bigger tables (tables for 3,4,5, > 2) calender availability and suggest to the caller for the smallest table which can occupy more than 2 people. Again, thank you for the great video but it will be helpful if you can make a video on using multiple calendars. Another example came to my mind is a clinic with different doctors with different specializations and different availabilities. It will be helpful also if you can showcase a make scenario that can change the reservation time or cancel it or query a my reservation. Thank you very much.
@nathan-agento13 күн бұрын
@@HanyHanna-e6p Thank you for the suggestion, in reality there are different approaches to handle multi-table booking (e.g. integrations), but your approach is quite interesting too, I’ll keep that in mind for a follow-up video.
@lydonminnaar13 күн бұрын
This can save a lot of time in this industry. Well done.
@nathan-agento13 күн бұрын
@@lydonminnaar thanks mate!
@priyamgupta312113 күн бұрын
@@nathan-agento thanks for the video, you explained it really well. However, just importing your make scenarios dont help as we need configurations for each module for example I am stuck with json and chatgpt. do you have details for those by any chance?
@AbdulAbbareOfficial14 күн бұрын
how much did you sell this exact solution for?
@AdlaNavasai15 күн бұрын
Can i use my own phone number is it possible bro
@nathan-agento15 күн бұрын
Sure you can, you can port your number to Twilio (if it's not on it already), then integrate that number into Retell via Twilio.
@EasyAINow20 күн бұрын
Another great video, Nathan!
@nathan-agento20 күн бұрын
Thank you mate!
@aaravsewnundan730321 күн бұрын
Hello Mate, could you make a voice agent for an insurance company that has human handoff.
@nathan-agento21 күн бұрын
I do have a tutorial on human handoff on the way, but this sounds like an interesting idea. What does this voice agent do exactly, and under what conditions does it transfer the call to a human?
@aaravsewnundan730321 күн бұрын
@nathan-agento so it's an AI Voice Appointment Setter for an insurance agency transfers live calls to agents, schedules appointments (virtual, in-person, or phone), and sends SMS follow-ups with agent contact details if no appointment is booked. Just an idea for your next video.
@nathan-agento21 күн бұрын
Noted, thanks for the suggestion!
@robertsinohue21 күн бұрын
Excellent automation! Have you considered integrating BrightData’s Zillow Web Scraper API to pull up live property listings?
@nathan-agento21 күн бұрын
Thanks! I haven't thought of it before but that sounds like a great idea to give the voice agent access to up-to-date property listings, should be feasible with Make as well.
@psixthan21 күн бұрын
Great work! One question : how could I get the transcription to my google sheets???
@nathan-agento21 күн бұрын
You can set up a webhook to detect when a call ends to receive the information about that call (including transcript). From there, you can set up a Make integraton to store that information into Google Sheets. For reference: docs.retellai.com/features/webhook-overview
@RobWynn22 күн бұрын
thanks for the tutorial, this is awesome. just heard about Retell, definitely going to check it out. How does the multi-prompt feature in Retell compare with VAPI's 'Squads'? I haven't used either of them yet.
@nathan-agento22 күн бұрын
Great question. Retell’s multi-prompt feature lets a single agent handle different stages of a convo by switching between pre-set prompts and tools. On the other hand Vapi’s squads use multiple specialized assistants working together in one flow, passing control as needed. Both are great for complex workflows, but Retell is more about stateful transitions within one agent, while Squads focus on collaboration between multiple assistants.
@RobWynn21 күн бұрын
@nathan-agento interesting, thanks for the reply. I wonder if one is more performant than the other? I'll have to test them out.
@nathan-agento21 күн бұрын
@@RobWynn Yeah I'd test them out and see, personally I haven't had much experience with Squads on Vapi, but multi-prompt setup on Retell has been solid for me so far.
@spicer4128223 күн бұрын
Multi-Language Support? I did not see it...
@nathan-agento23 күн бұрын
@@spicer41282 Retell support agents in different languages, but not true multi-lingual yet
@gobj353624 күн бұрын
Best videos on techniques and how-tos by far. You're going to help me land my first client soon. Thank you sir
@nathan-agento24 күн бұрын
@@gobj3536 Glad it helped, good luck on your first client!
@AiBizAcademy24 күн бұрын
Loved the demo! With clear explanations, good for any "dummy" I liked your takes on the benefits of Retell. One quick question: Is the Web Page KB auto-synched in case the client modifies his web page? Or do we need to update it manually?
@nathan-agento24 күн бұрын
@@AiBizAcademy yes the voice agent will query the webpages every time it needs information, so the information should be up-to-date automatically
@ElvisEspinozaAI24 күн бұрын
Awesome quality Nathan! 👌
@nathan-agento24 күн бұрын
Appreciate it!
@nhatminhhuynh678925 күн бұрын
Great tool,. noted!
@nathan-agento24 күн бұрын
Thanks mate!
@Swapnil.0-025 күн бұрын
how much did you price it for? What do you think should be the price of a real estate chatbot with ability to recommend properties + a voice dialer?
@nathan-agento25 күн бұрын
@@Swapnil.0-0 it really depends on a lot of factors, feel free to send me a message on LinkedIn or schedule a call, we can discuss further.
@linhngo191625 күн бұрын
Great job! Sounds very realistic
@nathan-agento25 күн бұрын
@@linhngo1916 thank you!
@PatrickBarbour27 күн бұрын
Excellent insight and content. Thank you!
@gabrielcosentino837028 күн бұрын
Thanks broo ❤
@lydonminnaarАй бұрын
Great job Nathan
@annayang6278Ай бұрын
Super awesome video! i followed all the steps but it seems to stop working once it's checking availability - any idea why?
@SEEMABARBA-i5pАй бұрын
You need to connect your own calender and edit the filter.
@JoaoHonorio-dv2toАй бұрын
yes but a restaurant can have multiple reservation at same time!!!!
@alexandraspalato18 күн бұрын
I agree, and this is why I built this one: kzbin.info/www/bejne/qqjJhJWqaLhkh80si=GVsx2Fbubef3_OcA
@Frankywright.Ай бұрын
Thanks so much, Nathan, for this very brilliant video. 🎉 I love how you broke down the process. It was very helpful to me.
@nathan-agentoАй бұрын
@@Frankywright. glad it helped!
@DrDreadmoreАй бұрын
Would this scenario only work if the restaurant had one table? How can you accommodate multiple bookings (for several tables) at the same time?
@ElvisEspinozaAIАй бұрын
Great work and outline!
@ElvisEspinozaAIАй бұрын
Very useful info. Thank you 🙏
@ElvisEspinozaAIАй бұрын
Very well constructed! 👍
@koushik_0101Ай бұрын
how about u make a video on cancelation and rescheduling of appointments
@nathan-agentoАй бұрын
I will keep that in mind for future videos, thanks.
@AiBizAcademyАй бұрын
Prompt engineering is the most method you can get a lot of productivity done with minimum simplicity. Prompt engineering is basically the programming language for AI. Nice explanations of most common techniques.
@AiBizAcademyАй бұрын
Lead qualification is a must-do for any business, especially for small business owners who have limited time and employees. Thanks for sharing!