Building a review process with Jira Automation

[@agile-innovations]

BTW...If this video was helpful and you're FDA-regulated, then you'll also like my free Part 11 trace matrix for Jira Cloud: www.agile-innovations.tech/part-11-assessment

[@puseletsomaraba1313]

Great work,thank you for the quality and thorough content. ❤

[@Frederik-wl1ne]

Hi Aaron, thanks for another VERY helpful video! I just created a similar workflow following the logic you built in this video, but I had to make the following addition to the automation for it to work: in the "IF" statement where the automation checks if the other group has already signed or not, if you only have the "check field does not equal ---" and this is the first time you run it for the issue (i.e. the fields are blank and not "---") then the condition will always succeed as the field will be blank and not equal to "---". So I had to add an "AND" statement where the automation checks that the field "is not empty". This means my "IF" statement checks: the field does not equal "---" AND the field is not empty.

[@agile-innovations]

Hi Frederick -- Sorry I missed this comment until now. Thanks for the addition! That's definitely an improvement. You raised an important concern...the initialization/clear rule will not necessarily work on pre-existing records depending on where this is inserted in the workflow. Your way is better. :-) Thanks!

[@dali.g]

Hi Aaron, I am trying to reproduce this in JIRA Server and have some troubles. Everything works fine until I add the condition to the workflow transition to „hide it to the user“. If I do that, the Automation Rule will not run anymore. Any idea what the issue there is? Using JIRA Server 8.22.2 Thanks for your great content!!

[@agile-innovations]

Hmmm...I'm unsure what the issue may be. I did find this bug report that seems to describe your problem: jira.atlassian.com/browse/JSDSERVER-4175. That bug report is listed for Jira Service Desk Server/DC, but it may exist in the core Jira Server, too. Unfortunately, I can't help much more than that. I no longer have a Jira Server installation to investigate further.

[@dali.g]

Yep, I found that one also after I wrote the comment. Seems like this issue is open like forever. But looking at the comments, the issue still seems to be open (newest comment from June 2023). Thanks anyway. If I don't want to use plugins, the only way I see around is to have a user group (with just my automation user inside) and just allow that user group to transition.@@agile-innovations