What To Do When Clients Won't Pay

[@chasemanley848]

Just wanted to say thank you so much for all your advice and wisdom. Really appreciate it! You hinted at a saying my mother has been telling me for years that I thought you might like to hear I'm a way that's phrased such that it's easy to remember: "What you put up with, you end up with." Cheers!

[@bulletproofhandyman]

Cheers! Thanks!

[@taylorsessions4143]

I love how you handled the lady. "We're cool, nothing's wrong I'm just busy". No reason to taint your reputation or burn a bridge unnecessarily.

[@bulletproofhandyman]

Exactly!

[@Autoshyne79]

I’m glad your dog ok !

[@ChapterfromWW3]

I’m very grateful for your channel and the knowledge you provide. Thank you

[@bulletproofhandyman]

You are very welcome

[@rafaelarredondo9122]

Could you make a video on ups and downs and how to handle them please

[@bulletproofhandyman]

Yes, I could do that.

[@Rustyshackleford1911]

When you get around to it can you make a video about hanging blinds and pictures? I wanna see how you do it. I’d also like to see how you cut blinds too

[@bulletproofhandyman]

As far as blinds, I do have a video somewhere near the beginning of this channel about how to hang blinds. It's one of the simplest jobs you can do and each set can get done in a matter of minutes. I almost never cut my own unless I have to, but I don't recommend it unless you've purchased a professional cutting machine. If you're already at home depot purchasing them, just have home depot cut them as well. I never hang pictures. Property management companies don't pay handymen to hang pictures, home owners or tenants do, but I only work for property managers. If I did hang them I'd just use the picture hangers that they sell at home depot and make sure that they're rated for the weight of the picture getting hung. In the future I'll be doing how to videos for every job we do, but that will be a while, after I finish sharing all of the business side of the business.

[@justjacob850]

I hung some blinds yesterday literally took minutes for each set. It took longer to unbox them then installing them

[@bulletproofhandyman]

Easy Money!

[@MrhandyP]

As always a HUGE thank you for your advice, for taking time out and giving us such great information on how to do things the right way and how to get protected from the craziness that at times take place during work/Payment time. Get some rest buddy and you too keep killing it ✌🏽💯

[@bulletproofhandyman]

You're very welcome. Thanks! I'll try to get some rest but it's unlikely lol.

[@MarkAlbert]

Excellent advice as usually. Fool me once or twice, shame on you. Fool me again, shame on me! Staying tactful in such situations and never desperate is critical and I keep working on that! ... Oh yeah, blame nonpayment on the tenants, make me spend hours for investigations and estimates, ask for freebies "while you are here" and make me late for other appointments. Some clients can be exasperating, but detect it early and then keep them at a safe distance!

[@bulletproofhandyman]

Couldn't have said it better myself!

[@jcferg7733]

Get it done.

[@MediumRareSteve]

Great video buddy. Thank you. Heads up, something funky going on with your audio on the playback. Definitely doesn't seem right for that pricey microphone.

[@bulletproofhandyman]

Yeah it looks like I selected the wrong audio channels before publishing. This will all be resolved when I build out my studio but for now audio is better overall, but still occasionally not great.

[@MattC-ly9lr]

Great advice!! Keep them coming!👍

[@bulletproofhandyman]

Thanks!

[@chrissmith4568]

Excellent info; thank you for taking the time to share it! I do have a question; in this and other videos, you mentioned that you generally keep away from homeowners and focus on property management companies. For the most part, I understand the focus on property management companies...however, I don't fully understand why one would avoid homeowners specifically.

[@bulletproofhandyman]

I'll probably do a video about this today after I sit down and make a thorough list. The short answer is because home owners are less likely to understand the value you bring than another business. For a home owner, it's just a small easy job. For a property manager it's the difference between a tenant who continues to rent and a tenant who moves out to find a better property management company.

[@jasonbaxter5502]

I managed to growth with out using credit. And you are right sometimes you get stressed

[@bulletproofhandyman]

I definitely prefer growth without credit

[@joeyshaw5485]

A woman still owes me $500. I view it as: I’ll pay $500 to not have her in my life. Well worth it.

[@bulletproofhandyman]

That can sometimes be the path to take.

[@petemakryllos997]

You must have read my mind, thought about this earlier,what to do when customers don't want to pay

[@bulletproofhandyman]

Hope it helps!

[@Rockyspropertycare]

What are ur thoughts on having credit card on file?

[@bulletproofhandyman]

Great idea of your clients say yes.

[@firstname6208]

What is your jobber discount code? Thanks.

[@bulletproofhandyman]

It's actually a link rather than a code. If you look in the description and click on that link it will automatically apply my discount.

[@angel2703504]

You can give them a 1099-C, basically they will have to pay taxes on the debt owed and you can write it off as bad debt.

[@bulletproofhandyman]

Luckily they hasn't been necessary yet but good to know that's an option. Thanks!

[@jcferg7733]

12 leaky roofs

[@jcferg7733]

Cedar gate junk house. What ?.

[@ironray123]

Personally I've never had good luck with property management companies. They are all ultra-tightwads AND they treat you like you're a freaking maintenance man or janitor on their payroll. I've literally never had a good experience with them. Even working with long distance landlords can be tricky.

[@bulletproofhandyman]

That's interesting. I've had only one out of a couple dozen be that way. The rest I dropped because we didn't fit perfectly, but none of them were horrible. I find that the more experience they have and the more homes they have, the better they are. It's been the small ones that had lots of time on their hands that have been worst.

[@jasonbaxter5502]

I've had pretty good luck with management company. I don't do home awner.

[@marvellstarks2434]

I just charge them extra on other jobs untili get my money back then some..then I go back to charging them regular

[@bulletproofhandyman]

Thats one solution too.

[@jcferg7733]

huge client

[@justjacob850]

I throw a brick thru their windshield. 😂😂 Just kidding

[@bulletproofhandyman]

I feel you. Now that I'm diversified I can just brush it off.

[@jcferg7733]

One of my guys….

[@jcferg7733]

everything is am Everything is a mess

[@johncontreras7629]

Nervously thinking I’m entertained…

[@jcferg7733]

Slow