Buying Abyss Used? Watch this FIRST!

[@robrider838]

Absolutely love my Abyss 1266 Phi TC. Purchased a few weeks ago from a guy who was moving to a bigger house with a dedicated music room and no longer needed headphones. The headphones were in mint condition - absolutely no difference than if I'd have unboxed them from new and then worn a few times on my own head. I have no problem buying new - and indeed I might buy a newer Abyss in the future - but if a decent used pair come up for sale then I say jump on it!

[@dayman888]

Great video idea! I would love to buy a 1266 one day but I gotta keep my money spending habbits in check. I swear I will get one eventually.

[@tayloraron6566]

You all prolly dont give a damn but does someone know a trick to get back into an instagram account?? I stupidly lost the account password. I would love any tips you can offer me

[@mosesmaximiliano3111]

@Taylor Aron instablaster ;)

[@Krmpfpks]

This sounds kind of harsh on the sellers. Assume a small audio store has a 1266 in storage for a year until they sell it to a customer in mint condition and unopened - which I think is perfectly reasonable. If the customer then calls you for a warranty extension you tell them they didn't buy new? That audio store will not sell an abyss headphone again.

[@Puroplatino]

So is the Diana Phi higher up the chain than the Diana V2?

[@marianpalko2531]

When is 1266 Phi TC successor coming?

[@x32i77]

2031

[@Accuaro]

Does the V2 have the ceramic coating?

[@timw.3142]

Yes

[@Barryfuxx]

Even a used one is beyond what I can afford lol

[@mizikacibalik]

"T.C" in turkish stands for Türkiye Cumhuriyeti, Which means Republic of Turkey

[@dominicdager4331]

I really like the white diana v's if you could make one again that'd be awesome!

[@aceofspades6667]

I think this is helpful... You may not be worried about selling used models but a value stream of support from purchase to End of Life is always helpful to your brand and customer support. You don't want to get in the middle of a used sale but supporting a resolution to fix a problem on a used hp is always a good idea. Promotes strong brand ambassadors as they will be likely to purchase new units in the future as well as influence others. The purchasing on the used market also frees up funds for the original owner to buy new versions as well.

[@xeniavader]

Used all the way. The improvements along the way are evolutionally not revolutionary. You can buy a used 1266 OG for 2k. It gets you into the game. If you have the money, the TC is definitely better but one is going from amazing to more amazing.

[@Hohoho701]

I started off my buying a used OG. At that time it was so much cash especially for a used pair, but i was so mesmerized by them that I bought a Phi CC then TC. Worth every penny.

[@phillipnunya6793]

You guys should really consider going forward with a less confusing system. Major changes like the drivers or baffling/acoustics? Now the AB-1267. Update the coating or hinges? Now the AB-1267 Version 2. This would make tracking changes easy. You could keep a running list of patch notes. What about the Diana and Diana Phi? Give them a secondary name in line with the AB-1266. The original Diana could be the AB-1000 and follow the same system. Diana V2 would be the AB-1001. Diana Phi could be AB-1100. This could be listed on the headphone somewhere visible but not overly obvious. You could also put the date of manufacture next to the serial number.

[@ABYSSHeadphones]

We could also use a word like 'better' and keep stacking the word for each revision, Diana Phi Better Better Better::). More better is more better.

[@phillipnunya6793]

@@ABYSSHeadphones Well, I think my made up naming system is better better better better!

[@michealjaymurphy]

@@ABYSSHeadphones why so sassy

[@dayman888]

Hey where can I put in a question for you guys?

[@ABYSSHeadphones]

Email us [e-mail]

[@vancybergoth]

If you live in the EU then you can also register to extend the guarantee to three years?

[@ABYSSHeadphones]

Sure, see the bottom of the pages of our website for warranty info. Remember the headphone must be brand new, never used or opened.

[@vancybergoth]

@@ABYSSHeadphones Thanks for the information, I just sent the mail for the extended warranty.

[@FreddiMuliantono]

Just name it: 1266, 1267, 1268, 1269 and so on simple problem solved. People are less confused.

[@ruusta8042]

It's 66 because the driver is 66 mm.

[@amimartian]

@@ruusta8042 why 12?

[@ruusta8042]

@@amimartian Development on the driver began in 2012.

[@Serjgap]

So what does "Phi" mean?

[@ABYSSHeadphones]

en.m.wikipedia.org/wiki/Phi#

[@Peter_Crow]

Re warranty: does this mean if i am the original owner and just bought it from an authorised dealer but it was manufactured 6 months ago and he has been sitting on this stock for a few months then i do not have one year warranty and can not register it for the 3 year warranty because it was not new /just manufactured? Shouldn’t warranty start at time of purchase? (around 11:30 minutes into video). I hope i have that wrong as that’s a bit of a worry

[@ABYSSHeadphones]

You should ask your dealer if the product is brand new, never used, factory sealed. This is a requirement to qualify for the 3 year extended warranty. Price and common sense tend to reflect condition as well. If in doubt, abyss-headphones.com only sells factory fresh headphones.

[@Peter_Crow]

@@ABYSSHeadphones sure. But if the item was produced, say 6 months ago, and i buy it from the dealer new, factory sealed, i got the impression from what was said on the video that the warranty started when the hp was made and not when it was purchased by me and in some of the conversation in the video i was worried as this would not be considered as “new” as it was not recently made (but 6 months old). I don’t know how much stock dealers rotate (or how quickly) but perhaps it wasn’t clearly or accurately explained. You may want to re look at the vIdeo perhaps if the wording/description was incorrect. Just mentioning it in case you might be doing yourselves a slight disservice. . Cheers

[@Peter_Crow]

I just saw this on your website where it states the warranty starts at time of a new purchase from an authorised dealer and not from time of production that was firmly /strictly highlighted in the video (in case that helps anyone else and yourselves re what is being put out here). abyss-headphones.com/pages/abyss-warranty-information Thanks again

[@exol511]

Question is how you are dealing with the EU law about the 14 day return policy?

[@ABYSSHeadphones]

You should speak with an authorized Abyss dealer in your country if a 14 day return is your intention.

[@exol511]

ABYSS Headphones thanks for the answer (tho not my intention as imo that is a scummy move with gear like headphones)

[@amimartian]

@@exol511 perfectly legal though.

[@256alexdt]

@@exol511 How is that a scummy move ? I have a large collection(8 pairs) of headphone (1000$+) and probably 6 pairs under a 1000$. At least 2 pairs come to mind I bought them and received them, tried them and hated them(One I couldn't try in store and the other one I only tried it 15 min because of covid and the sales person not wanted me to tried them properly) ... either were giving me too much fatigue or sounded terrible with too many songs. I think headphones of this price have a huge enough margin that this is part of the "VIP" experience that you can just decide that it's not a good fit.

[@michealjaymurphy]

@@exol511 it’s already built into The price

[@manuelvicentegascagalvan592]

Completamente de acuerdo con ustedes, muchas gracias por este excelente video y consejos, realmente de utilidad en caso de considerar una compra así, pero nada de compara con algo que viene directamente de fabrica, es una experiencia inigualable.

[@HiFiInsider]

I am still rocking original 1266. I rarely if ever buy used headphones or phones. People do nasty things to their stuffs and I don’t want their germs.

[@DEALUX]

I haven't had any unpleasant experiences buying used. The closest thing to that is buying a used HD800 from a smoker. Changed the pads and the smell went away.

[@lambdastorm7787]

@@stratelite1337 $550 clear? Goddamn that's a steal.

[@zengaminglab5255]

Exactly how can you justify selling earpads for $400?

[@Tential1]

They're selling luxury headphones at $3,000 and above what did you expect? They can justify because people have been willing to pay for it. Personally I would expect myself to spend an additional thousand dollars on accessories for something like this. So unless I was willing to spend $4,000 in the headphones for the headphones plus replacement cables because I know I'm going to break them I wouldn't buy it.

[@amimartian]

$400 for the ear pads?

[@Geoffrey.McDonald]

Well it's their products, so they set the price.. But there can be loads of different variables that go into the price of any product.

[@allansh828]

used Abyss on eBay are usually older models. They ain't worth it.

[@DocToxicTF2]

I bought a dealers demo 1266 tc for 1k euros less than new. I don`t regret it. Works and looks as brand new. The quality of this product is priceless. I am a huge fan. Greetings from germany.

[@josjourney5512]

Hallo DocToxic TF2, wo hast du den Kopfhörer gebracht gefunden? Bin sehr interessiert und suche schon seit einiger Zeit nach einem gebrauchten.

[@DocToxicTF2]

@@josjourney5512 Moin. Ich hatte den von berlin-hifi (studio falkensee) angeboten bekommen. War ein Demogerät. Habe dort auch einen gebrauchten Diana Phi bekommen.

[@josjourney5512]

@@DocToxicTF2 vielen Dank für die Antwort. Hoffe das es bald wieder die Möglichkeit gibt. Werde mich am besten schon mal bei den melden und versuchen zu reservieren 😅

[@josjourney5512]

@@DocToxicTF2 eine Frage noch; aufgrund des „moin“ kann ich davon ausgehen das sie aus dem Norden kommen?

[@DocToxicTF2]

@@josjourney5512 Wozu wäre das wichtig?