Buying prescription glasses online: What they don't tell you

[@CNET]

See the shops we explored in our video: Warby Parker: bit.ly/3n7XNV5 GlassesUSA: bit.ly/3c5S5MW EyeBuyDirect: bit.ly/3onvEbR Zenni: bit.ly/31LdWYb *CNET may get a commission from this offer.

[@tuyetnhungnguyenthi8871]

I need 4K.

[@oluwatobidavid8773]

There's an online retailer in the UK that I've been using for the past year that will give you non complex prescriptions with basic coatings (anti reflection, scratch resistance) and an admittedly limited selection for £6 and even more complex prescriptions and designer frames are cheaper than at the eye doctors

[@miroslawkaras7710]

Techical comment: I look like you are looking little too high, like your camera is above you eye sight. That little unnatural.

[@oswaldsinclair2729]

​@@miroslawkaras7710 lens able

[@kelwinkwel]

Thank you sooo much!! This fun and informative… CNET has always been my good to for all things tech and web… And know Glasses yessss!! 😅

[@benf101]

I'm new to the world of glasses. After getting a $180 pair in-person from America's Best, I wanted to try out a cheap pair from Zenni ($6.95 + $5 anti-reflective + $5 shipping = ~$17). The Zenni lenses are crystal clear and the anti reflective makes them nicer than my expensive America's Best pair. The frames are almost perfect. Probably slightly small for my face, but for $17 I have a really great backup pair. Sooner or later, I'll probably use Zenni again.

[@8a41jt]

I had the same satisfactory experience with Zenni, and will use them again. I ordered progressive lenses with astigmatism correction (both eyes) in a sturdy-looking half-rim metal frame, with Transitions. Besides this being my first experience with progressives (I'm old/diabetic), the glasses are just what I ordered. The whole package was less than $175 (I've paid up to $300 in a traditional optician's shop). I'm very happy.

[@jmodified]

Same here. I think mine would have been $6 without coating and total was $35 for three with shipping or something (with a deal where you had to buy three - but I need distance, computer, and reading anyway). If you get something wrong or don't like the frames - so what? I can buy 10 pair for the same price as one equivalent pair from an optical shop. The downside of all these online shops is that whatever frame you get will probably not exist in a few months (not sure if that is also true of the you-know-who ripoff frame monopoly company). So if you find a frame you like and don't expect your prescription to change much, buy several backups quickly.

[@amyhuber2764]

@@8a41jt This is good to hear as I also have astigmatism + need progressives but I've been hesitant to order online

[@imslowerthanlight.1739]

Look up juju optics

[@kilburnvideos]

My first pair of Zenni's were great. The second pair a few years later were the wrong prescription and they would not honor their return policy.

[@madman3556]

I'm in New Zealand. Bought my first pair of "online glasses" a few months ago from zenni. Short sighted, progressive, coatings, best lens, best "grind", etc Cost me $230nz delivered. That's about $140 US. I've got no complaints. Will certainly be buying online glasses again.

[@rmartin2819]

I add a vote for Zenni. They give 30 days return policy and I was able to use my flexible spending account (FSA) to buy them. I also like that they have the virtual try-on where you can upload a photo and see yourself with the glasses on from different angles. As others have mentioned they even have a PD tool you can use. Just a note though, not all frames can fit all prescriptions, especially rimless ones might not take thicker lenses/stronger prescriptions. Thanks for sharing your results! 😊👍🏾

[@riley6740]

I’ve used Zennioptical for a few years now and the last pair is garbage. The transitions ones has one lens that changes and the other one only slightly changed. I also looked closer and realized that they just pit stickers on the lenses and they aren’t even try to get them on straight. I’m upset. They changed the lab they use now. Disappointing to say the least. 2021 last glasses ordered.

[@PS3Ahziiz]

How did you use your FSA?

[@BigC83Z]

@Documentaries and Entertainment The frames CAN be the same quality, not always though. The prescriptions are usually off though.

[@joseestrada8656]

Question. Is a frame size exact? Or can different sizes fit you. That are not too far off?

[@deezrfc]

With a very low prescription-1.00 etc you can get away with your pd being up to 3mm out each eye. With your prescription that you have shown pd must be no more than 0.5 mm out each eye. Also the pd can measure 64 That does not mean you are exactly 32mm each eye,could be 31mm R eye 33mm left eye. I’ve been making glasses in the UK for over 40 years and all I can say is like everything in life you get what you pay for. You only get one pair of eyes and if you want to go cheap on them carry on,you will pay for it in your later years

[@AlwaysAmTired]

My optician strongly warned me against buying online because I might get headaches or not see as well. But when we're talking about a 90% discount compared to ordering through the optician, it's certainly worth a try. I've bought a few now and I can't tell a difference between them and my old glasses from the optician. No headaches. They are great and I can buy a few different pairs while still paying soooo much less than just one pair through the optician. Pro tip: if you like your current frames, measure them and filter by those measurements so you can get a frame of similar size. Also, I just measured my own PD. It's simple to do.

[@Viewer13128]

do you mean the frames are 90% cheaper, or the lens? I want lens only + installation since I already have frame. how much is that, or do they have this service at all?

[@lovetobe6118]

@@Viewer13128 I honestly don't know. I think that you could contact a company to see, but often it is more hastle then it's worth when some frames are $12.

[@austinwilson107]

​@@lovetobe6118 eyebuydirect has some starting from 6 dollars eyebuy is the best In my opinion

[@HorsepowerHouse]

The reason he "warned" against it is because he wanted your $900.

[@dianaortiz3211]

@@HorsepowerHouseThat’s not necessarily true. Sometimes people think that, but it may be part of their experience.

[@WalterPavlikII]

I have enjoyed using Zenni. I had ordered from Glasses USA and they were more expensive than Zenni and I didn't think they were worth the difference. My local Eye Dr office and connected optician were consistently getting more and more expensive even WITH what I thought was "good" vision coverage from my job. Zenni has done a good job with my progressive lenses and my astigmatism.

[@kweenjade01]

Awesome to know. Thanks for sharing

[@lindajohnson2149]

How much money did yours end up costing?

[@WalterPavlikII]

@@lindajohnson2149 $55 for single vision (reader\computer work) glasses and $125 for my progressive with anti-glare, blue blocking, transition-type lenses.

[@shannonmc7090]

I laughed when they told me that with the cheapest frames, my glasses would be $650 with the best lenses. Even if I had that kind of money I wouldn’t spend it like that!

[@shelanemascaro1085]

@@shannonmc7090 I am in the same boat :( They said with my insurance over $600, w/o $1200! They said bigbox doesn't have the same quality lenses? I'm thinking of getting a Costco membership just to try their glasses.

[@BobCollins42]

My wife and I have bought half a dozen pairs of glasses from Zenni. You can get single vision lenses and frames sent to you for about $13. How can you beat that? And their virtual try on system works very well to help you understand how they will look, in particular the how the frame size looks on your face. Good luck!

[@ReviewyCA]

I've been using Zenni for years, and they've been great! It's amazing how much less glasses cost there, and you definitely get more than you pay for!

[@fumigate6723]

I've also been using Zenni for over ten years. Learned about them in college and continue to go back.

[@jmpattillo]

They are so great. I ordered beater pairs for pretty much every room in the house

[@astridjaye6224]

I like them except I always get confused putting in a new prescription

[@nickjqw]

I used them once. Was pretty good, but the frame wasn’t as expected, but price was so great I just kept them (sunglasses)

[@RandomMichael]

I think it must be twenty years I've been getting glasses from them! Great place, Zenni.

[@rayspencer5025]

I have been buying my glasses from Zenni for years, and have been very happy. The savings were pretty substantial.

[@nwolinsP]

I paid about 1/5 at Zenni what I paid at Dr. office and I like them better.

[@1dcbly]

Been using Zenni for over 5 years. I can’t recommend them enough. They even replaced my glasses for free after I screwed up my prescription.

[@georgesalas7875]

Yeah, theyve always been better than any in-store glasses Ive bought. I really love them

[@ScottGrammer]

@@1dcbly They did the same for me.

[@caitlinwhatthefrick2361]

Is their anti reflective coating actually good? Or is there still a lot of reflection but in green? Thanks

[@julem247]

Love this! I've been ordering from Zenni for 4-5 years now and I love them! My last pair of glasses from the eye doctor was $500! So to be able to have a wardrobe of glasses - usually about $100 each, I have progressives and a strong prescription - is so wonderful!

[@mgratk]

I've been using Zenni for at least 15 years, maybe closer to 20, not sure. Used them for myself, and my 2 kids just about yearly. Never had a problem. Love Zenni! So cheap I got a special pair with smaller lenses jsust to use with my VR headset. Maybe 20 bucks for simple frames with non-reflective coating. When we pay 100-200 bucks we can get all the cool features we want in our glasses. Again, I LOVE Zenni.

[@infinity1586]

Zenni Optical is trash. I've ordered with them before for a single vision script and they completely botched my Rx. I contacted their customer service to get a refund and all their reps are from India that barely speak English. After speaking with several reps to return the glasses, which they made it as difficult as possible. Send Rx via emal...then return glasses with formal letter and hard copy of Rx wait another two weeks for a reply and all under your dime. Finally, Zenni admited glasses were made incorrectly and remake glasses while waiting another two more weeks (again) just to receive THR SAME incorrect Rx!?Complete waste of time and money. Zenni Optical is the worst!!!

[@mgratk]

@@infinity1586 WOW. That is awful. I'm surprised. I've never had a problem. Still I will keep using them based on never having an issue that required customer support.

[@sethtenrec]

@@mgratk this person clearly has an ax to grind, and you’ll notice they haven’t gotten any thumbs up. The OP is correct, Zenni is great.

[@firworks]

That's brilliant I never thought of getting a specific pair for use in a VR headset. I always just deal with my normal large frames in my headset.

[@madonna816]

Zenni is cranking out orders faster than ever. I was surprised & glad I ignored the gripes about shipping times (& didn’t shell out for faster shipping). I do wish the glasses I ordered had bendable/stretchy hinges, but overall they’re quality & sleek, for far less than any other site I tried.

[@alattice]

I bought from eyebuydirect 4 years ago and they're still going strong, even after I accidentally bent the frame a few times haha. The optometrist I got my reading from charged ~$345 and I bought an even nicer one with scratch resist, UV and photochromatic for $90

[@AAB463]

Those I ordered from eyebuydirect were crooked and there was no one in my town who would adjust them. They also seem to have splotches of ?glue? Or something on the lenses. Haven’t ordered online for years…prefer in person.

[@c-mcm3130]

I purchased my sunglasses back in 2019 and it's also still in amazing shape!! And they're aviators! They always have discounts and customer service is awesome. Highly recommend

[@benb8407]

@@AAB463 Same here I prefer in person buying eyeglasses as I'll never buy eyeglasses online too many cons to buying eyeglasses online in my opinion. Plus my eyes are too important to take a risk with shady eyeglass companies getting everything wrong plus I don't want to go cheap to just to go cheap with eyeglasses either.

[@isrielyoung4826]

I buy from eyebuy direct and I love them! Some frames are sturdier than others depending on frames but as long as you put in the right prescription & pd. They last soo long!

[@jaystone4816]

Several points...Your best best is always going to be simple prescriptions, including just reading glasses. I've worn progressive lenses for over 25 years, and they can be tricky. I've had one or more pair from a reputable optometrist and lab which were off - and when you wear progressive lenses, a little off means a lot of problems. The frames must also fitted to your particular face, because the progressive prescription may be correct, but not correct for how you actually wear the glasses. Everyone's face is not perfectly symmetrical right side and left. There is always some difference, and that can vary from slight to moderate. It doesn't have to be extremely noticeable, but it will affect how the frames - and their lenses - will actually sit. Again, a slight discrepancy - I'm talking one or two millimeters or more - will throw off the progressive prescription and you will not like it...it will make a very noticeable, immediate vision problem. Another problem is all progressive lenses are not the same. There are several different techniques and processes for making them, and there is no "one size fits all" about it. Each can be technically perfect, but the one the lab used may be very much not perfect for you. Progressive lens technology can also vary by how horizontally correct they are. This means how much you remain still and shift just your eyes right and left from center and objects remain in focus. If the horizontal extension of the progressives is limited in any way, you will notice a loss of clear periphery vision, meaning you must look directly at an object for it to be in focus. That can be uncomfortable. So what sort of progressive lens technology and options are you going to get for your reduced price, online glasses? They may get it "right" for you, and terribly wrong for someone else. By the way, the gentleman in the video who ordered progressive lenses has a very high degree of facial symmetry right and left. Keep in mind all frames are just objects that need to be adjusted to YOUR individual face. The prescription may be correct and you see well, but after wearing them for a couple of hours, you notice the bridge or bridge pads gouge into your nose uncomfortably, or one or more of your temples ache because the pressure exerted by the arms of the frame is too tight, or your new glasses keep slipping down your nose, and it annoys you to have to frequently push them back up all the time. Your online eyeglasses need to have some frame adjustments - but who's going to make adjustments to them for you? If you're not experienced at adjusting frames - and frankly, most people aren't, you either live with the irritation - or worse, attempt adjustment on your own and screw it up. I see people everyday wearing misaligned frames, some of them obviously gross. One arm down on the ear, the other arm a quarter or more up the side of their head, or just plain ridiculous looking the way their glasses fit them. I personally need to have at least 2-3 adjustments made in the first 2 weeks of every new pair, sometimes more. A slight difference in the level on one side can mean the difference between the prescription "right" and the prescription "wrong." Sometimes the angle of the end of the arm past the ear needs adjustment so it won't press as tightly and cause ache. Only the optometrist can make these adjustments safely - meaning, not break your frames, and you can come back to them if that first adjustment didn't work. If you have any history of requiring adjustments to the frame after wearing them for a day or two, I wouldn't suggest ordering glasses online. And whether you're new to progressive lenses or not, realize you may be lucky - or unlucky - with what you get from an online source. You wear glasses because you need to, and if they're wrong or don't fit comfortably, it can quickly become irritating. Even if you can return them to your online dealer, it's just another irritation. You just want glasses that let you see without problems, fit without problems, so you can get on with your life.

[@el_covfefe]

That's my question, frame adjustment

[@kthompso43]

Sounds like you need to pay more.

[@ilsesloane6088]

Spot on....its not so simple And yes, sometimes your specs from an optom are not perfect the first time As long as they welcome you back to make it right Are you getting the optom to align/fit the specs for free , after you bought them online

[@Jan96106]

Not necessarily. My last pair of glasses from the optical ship associated with my ophthalmologist is something I'm still working on getting straightened out, if I ever do. They ordered the wrong material for rimless glasses in the wrong lens shape, so they cracked after five months. The replacement lenses I ordered in, look like the technician was drunk when he put them in. One temple is at a sharp angle, when they are supposed to be level. They gave them to me like that and never even suggested anything was wrong. I have to go back and see if I can get anyone to fix it or if they have to send it back again for repair, and I have to see if they will. Now, of course, my frames are much, much better quality. They were $450.00. but the idea that you get someone who knows what they are doing if you go f2f, who will order in the right thing and fit the glasses to your face is NOT true at all. They hire cheap help that comes and goes, help that knows less than I do and that can often be rude. I got another pair of glasses from the same place that I could not see out of, and they'd do nothing for me, so I was out $800.00 that time. As for online glass frames: it is fine if you are getting cheap, plastic glasses: plastic is plastic, but anything else, they are a cheap frame and if you have ever had an expensive frame, you immediately see the difference. Also, many people said the frames I ordered in online were light. The obviously have never had an expensive titanium frame.

[@mykkig6916]

I have ordered my glasses online for over a decade (with a new prescription yearly) and have used a couple of different providers. I have a complex prescription - farsighted, mixed astigmatism and a heavy prism - in a progressive lens. And while I hear the "experts" say that it's largely luck that you get something that is both technically correct and actually works for you and your eyes I find it difficult to believe that luck is responsible for 10+ years of online purchases with varying providers being right.

[@juliahcornell]

I got Zennis about a year ago and LOVE them. Cute, cheap, and they fit perfectly. The only disappointment was thinking I was going to get them for $15 and watching the price shoot up to over $50 when I needed high index lenses. Still significantly cheaper than getting them in-person 🤷

[@Rspsand07]

I’ve paid as little as 7$, yeah the add ons add up. At least I’m almost normal vision so kinda anything works

[@JennyG.COW5]

Thanks for letting me know. I learned about this resource from my Medicaid provider. It's Not covered, but with limited financial income, I was given this option. 😊

[@MMuraseofSandvich]

Zenni was not only cheaper than Costco, but they also had a much wider selection of lens materials, including Japanese polycarbonate that can repel skin oils, meaning easy cleanup.

[@DurantImboden]

I bought from a vendor that offers the best of both worlds. Warby Parker has a local store where I could look at frames, try on glasses, get measured, etc. and have the finished glasses delivered from the lab by mail. What I liked best about the experience (aside from the glasses, which have been more than satisfactory) was the transparency: I could view available frames online before I visited the shop, and I knew what the finished glasses were going to cost me.

[@elmono558]

Zenni has a feature where you can download a photo of yourself* to the web site, so you can see what the frames will look like. MANY different frames to choose from, including safety and sunglasses. I broke my glasses; I was able to reorder the frames (without lenses) and pop the old lenses into the new frame. (KZbin videos show how to do this.) *For fun, I put googley eyes on a potato and downloaded that photo to see what the frames would look like.

[@jlj7081]

I used Zenni Optical for my very first online glasses 6 weeks ago. I’m 69 and was so nervous - I agonized for a month before ordering. I measured my well-loved 10-year old frames to zero in on the size. I’m far-sighted, and need progressives. These Zenni glasses are SO much better and lighter than the $300+ glasses I got through my doctor. The Zenni prescription was perfect - took no time to get used to them. My cost with coupon - $65! I ordered a backup pair for $75 with another coupon. The glasses I got through my doctor’s office will be donated to the Lion’s Club.

[@noreen0604]

Fantastic idea with the donation ... I wondered what to do with the frames I no longer wear

[@shelbycadwell9140]

My main question as an optician and why I hesitate to send patients who need progressives online, is how they get the measurement correct for the progressives. When in office, we have patients try on the frames and mark where their pupils sit in the lens, which is the seg height. This can be the difference between lenses working well or making someone naseous and they're unusable and needs to be remeasured and sent back to be fixed. How did that process work for you?

[@shelbycadwell9140]

@incredibun that wasn't at all my question.

[@DrakeN-ow1im]

@@shelbycadwell9140 Get your eyes tested by a good qualified optometrist/ophthalmologist and use their prescription to buy through Zenni - I have for over ten years without any difficulty.

[@shelbycadwell9140]

@@DrakeN-ow1im so have I, and I don't shame patients for going online for glasses. I completely understand. But not for progressives. Cheap progressives are just going to be a waste of money.

[@carylbrowngirl5148]

Your experiment with ordering glasses online was very helpful. I have been considering doing that myself. I think all the glasses look good on all of you and the fact that the guy wears progressive was particularly helpful for me. I know now I'm going to give it a try. Thank you.

[@ethylg7572]

I have tried both Zenni and Eyebuydirect. I found that my Eyebuydirect glasses also gave me less eye strain when switching between pairs and they have held up the best. Been using them for 4 years now.

[@rachelaleigh]

Bridget is right that the optometrist/eye doctor typically won't list the PD on the prescription. If you've bought eyeglasses from them or an optician/eyeglasses store, they're obligated to tell you what your PD is if you ask for it. And yes, they don't advertise it b/c they don't want you to buy your eyeglasses elsewhere, but they can't prevent it.

[@stupot295]

I bought from Walmart before. They said it's 25$ to get your pd from them

[@BewareTheLilyOfTheValley]

@@stupot295 Oh, that's just greedy.

[@BewareTheLilyOfTheValley]

Happy mine from America's Best came with the PD, but not been there in several years and they may have joined the stingey crowd with not giving them. Or could be an issue that varies office to office.

[@flowergirl1127]

My advice: Look at the measurements on a pair of glasses that fit already, and use that as a guide. Size really does matter (especially with Progressives), and I ended up with cute oversized glasses that rested on my cheeks, glasses that slipped down my nose (because the bridge was too wide), and glasses that were too wide for my face. Eventually I learned how to get the right size and shape.

[@thefoambone]

I have been using Payne Glasses online for the last three years. I love their workmanship and fairly quick processing time. I had used Zenni a couple times and I wasn't overly happy with them. My latest pair from Payne was $58 including progressive lenses and the oleophylic (sp) coating which was an option that was only $10. The UV and scratch coatings are included for any pair of glases. Today when I got home from my ophthalmologist, I saw that Payne will give a pair of single vision glasses for free-the frames change from week to week. Pretty sweet.

[@marydavis7631]

Just ordered from them the first time and was happy with the process cant wait to get my glasses

[@1953childstar]

I also love Payne.. I will order glasses and re-order complimentary sunglasses for fun. I have gotten the "$5.99" frames and paid extra for polycarbonate lenses.. So inexpensive ! You may also like "Wherelight" as well.. They have lots of funky frames.

[@lonniejohns7391]

What about when you need a lens reinserted that fell out or popped out due to rough use? What about when the frames need readjusted to fit your face, or even the initial adjustment? (No one's ears are level.) What about when an arm comes off? The in person staff addresses all this and for free, even Walmart! Can online outlets do this? Do they offer free and fast service after the sale? If not, this alone makes me lean to the in person shop. I've had them fix or adjust my glasses for free many times and on the spot. ... Something to consider!

[@flightgamer7849]

My wife and I use Zenni. Amazing for the price. Try it once. We can't imagine not using them now.

[@zachinky]

I'm a new Zenni user and am now in the dreaded, special eyes group of needing progressives as well as a prism for double vision. I have Multiple Sclerosis that has greatly impaired my vision, so I was pretty scared to dump a ton of money into an unknown. With progressives, the frame style is slightly limited, but it's really just more of, "you can't get tiny frames". I noticed that Zenni has every measurement possible listed with each frame, so I measured everything about my janky lensed pair, because they did fit really well, and compared those measurements with the ones Zenni provides. It was *REALLY* hard to get it wrong. I ended up ordering 3 pair right out the gate. The first pair were a little off and a little tight behind my ears. I couldn't put my finger on what was odd so I sent them back. The 2 other pair were perfect. With the return of the first pair, I decided to get sunglasses. I was ok with not being able to have progressives with sunglasses because how often would I actually *need* them while wearing them that I couldn't just take them off to read something tiny. From the pair I sent back, they gave me a 15% off coupon and a store credit. I ended up getting the exact same frame with the exact same lenses and the second time they were perfect. I've ended up buying, and keeping, soooooo many glasses. Eight in total and still haven't spent >$250. My previous pair, the lenses started to "peel" after about six to eight months...aaand they cost nearly $700 at Eyeglass World...and took a little over a month to get. They were mailed and weren't fitted at the optometrist office (like glasses used to be in the olden days), so it really wasn't much different than using an online retailer other than I spent about four hours at the store. I'm now gonna call myself a Zenni lover.

[@13noman1]

I went the Warby Parker route. First off, I liked the online views (real-time video of me with the different glasses), the try on set/ return was smooth and painless and they use my phone camera for the PD. I needed progressive lenses and wanted transitions, too; the fit and PD were perfect! I was pretty impressed. Like you noticed, the colors/sizes are limited so my only complaint is that the "glasses" part fits me perfectly (narrow face so smaller frame) but the ear pieces are too short.

[@woodswal]

Warby is high. Mine added up to $476.15.

[@realMacMadame]

@@woodswal They are for progressives, for sure. They come out about the same as buying them from my optometrist's office with our vision insurance.

[@russ6366]

I’m an Optician. The gentleman’s glasses that were over $325 would have been $230 at Costco & would have included the progressive lens with scratch resistant & anti-glare coatings. Also we add the blue light filter for free. Measuring the PD as a one unit measurement rather than L & R PD as Costco does is not as effective either. Be skeptical purchasing online glasses. There are variables & your eyesight is too important for a “cookie cutter” approach.

[@JusttMyOpinion]

I was just at Costco the other day and they said they do not offer any type of return policy. I'm a first time eyeglass user with a progressive and astigmatism prescription and the lady at Costco pretty much told me if I can't get used to them, I'm pretty much on my own.

[@russ6366]

@@JusttMyOpinion not true. Most of what we do are progressive lenses with astigmatism. You’re not at all in the minority. Like anything they’re custom made so we don’t take you through the process just to have you return them. The upfront process is important so I see both sides. Having said this Costco takes care of it’s members. Talk to a manager. They’ll tell you the same. There’s a reason Dave Ramsey says buy all your prescription eyewear from Costco.

[@JusttMyOpinion]

@@russ6366 Hello Russ! I was really hoping you’d reply. Thanks for the input, I will go back and talk to a manager. The person I spoke to didn’t seem too happy with her job.

[@JusttMyOpinion]

BTW Dave is also telling people that now is the time to buy a house 🤷🏻‍♀️

[@catbirdler]

@@russ6366 I'm curious about the Costco policy on progressives. I haven't asked at my local store yet but the private opticians I have used til now told me that if I couldn't get used to the progressive lenses, they would simply replace them with single-vision lenses at no additional cost. Does Costco have this policy? As a first time progressive user, I would feel better about paying more for a lens knowing there was a solution available at no extra cost if I couldn't get used to the new ones.

[@noreen0604]

I discovered Zenni last year, and have been happy with the 3 pairs I bought since. The only thing for me is not being able to try them on, the virtual try on doesn't seem to reflect the true fit for me ... and I have a bit of a challenge finding what style frame looks best ... to compensate I pick frames by the measurements, it gives me a better idea of the fit. I tried many Warby Parker frames and didn't find anything that wowed me plus the price difference to Zenni was a deciding factor. The Zenni quality and frames are not sacrificed for a low price. A friend that has spent $1,200 for glasses is very happy with her $100 Zenni purchase, quite a savings yet stylish

[@keis2046]

Tips for everyone. The most important parameters to order glasses online besides your prescription numbers are the nose bridge width, PD and HT, the last one depending on every different frames. The nose bridge width is the most easy thing the to figure out, just read the number on the right arms from your most comfortable old pair of glasses which won’t slide down in any position, this number won’t change no matter what frames you are going to get. You can measure your PD with AR Apps by the smartphone nowadays which is easy. But HT is the tricky one, without the actual frames on hand, you’ll never get the right number, especially if you need to order multi focal or progressive lenses. One more thing, if you are using iPhone with Face ID and having the frames you are going to use on hand, “DOTTY EyeMeausre” App can do all of these measurements for you just in one take.

[@TheOldGeekGuy]

I've used Zenni for years with great success. Progressive, anti refection coat low end frames that last a long time. I bought glasses from Costco as well as from the optometrist but always go back to Zenni. The PD is usually measured by the ones who sell the glasses and not the prescription guy. I asked Costco what mine was and have used it ever since for Zenni.$138.00

[@jmWhyMe]

Zenni is really good. Their try on AI works really really well, they have a huge selection of frames and lenses and they have great customer service. They now have a new line of frames called "remakes" which are made from recycled ocean plastic - I think that is very cool and I bought a pair of those.

[@franklinstephen3268]

Hi how are you doing?

[@cynap]

Very Important thing not mentioned in the video that is helpful when buying glasses online or in store. Know your frame numbers! All frames have numbers that equal to 3 different measurements around the glasses. If you know your range and preference on the sizes, you eliminate a lot of frame options that wont work for you - even saves time when trying them in store.

[@shelbycadwell9140]

What you can also do is look at the numbers of frames you already have that fit well and go for frames around that so you dont get frames that are way to big or way too small. Some websites allow you to filter by frame size.

[@Lughnerson]

Explain those frame numbers.

[@cynap]

@@Lughnerson look at the inside of the temple piece (the part that seats on your ear) there are numbers besides the brand

[@shelbycadwell9140]

@@Lughnerson the first number is how wide the lenses are, the second is how wide the bridge of the nose is, and the third is the length of the "arms." For example, my current frames are 54 17 140

[@ilsesloane6088]

This is awful The chap says he first went into a store to choose the frame and then bought the same online...So you use/waste a store and their staff, stock,overheads...to help you choose a frame for free The ladies frames are too big for her face, and her prescription So you are not getting the help and good advice that you need As for the PD....the higher your prescription, the more important that the lens centers are exactly placed...otherwise they cause prismatic effect that pulls your eyes and makes them too uncomfortable to wear As for the fit...are you now going to walk into a Real Eye practice and get them to give you the extra but necessary service that they offer and charge a fortune for, to get your glasses sitting correctly and comfortably on your face but for free? You have No idea what you are doing to yourself in the interest of saving / costing yourselves money And if you forget to send the non likables back?! Please, please get your eyes checked regularly and not do online tests It's not just about the specs...its also about healthy vision...that is more important What if you have Glaucoma and are slowly going blind But I better end the Truth of this comment because you are probably going to delete it as absolute criticism of this hurtful practice of these online stores We have a package for people who cant afford beautiful and fashion lines Basics that everyone can afford that need to see...but with all the supposedly "expensive" necessary services at an affordable price...but with the personal service...and correct product that fits My comment...hahaha.the jokes on the consumer trying to buy Medical service online

[@jerlaine1638]

Absolutely love zenni, I've used others before but Zenni is always worth it. Decent frames for low cost, and even with a few options my order has never been over $50

[@infinity1586]

Zenni Optical is trash. I've ordered with them before for a single vision script and they completely botched my Rx. I contacted their customer service to get a refund and all their reps are from India that barely speak English. After speaking with several reps to return the glasses, which they made it as difficult as possible. Send Rx via emal...then return glasses with formal letter and hard copy of Rx wait another two weeks for a reply and all under your dime. Finally, Zenni admited glasses were made incorrectly and remake glasses while waiting another two more weeks (again) just to receive THR SAME incorrect Rx!?Complete waste of time and money. Zenni Optical is the worst!!!

[@jerlaine1638]

@@infinity1586 sorry you had that experience, I've had multiple orders with them and all have been good

[@raphaelandrews3617]

I have done this and it has been ok except once when they sent me the wrong ones. They replaced them. It is great if you want to have a space pair or need them quickly.

[@kentpaynter1350]

The frames on line will give dimensions. So if you like your current frame size then measure them and look for something similar. I like Zenni the most, have also used Eye Buy Direct for the International shipping. I have progressive lenses and have always been happy with my online orders and so much cheaper than at the doctor's.

[@pattieodonnell723]

I was an early adopter of online frames after needing to help my homebound dad get new glasses. They looked and worked great for him, and I couldn't say "well, that's okay for you but not for me". Never looked back! Love my glasses, and can stay up with current styles for

[@russellhltn1396]

Careful about using thinner lenses. With a higher prescription, you can quickly run into chromatic distortion. The only clear vision is straight-ahead. everything off to the side is blurry. Only on the very edges do you see why it's blurry when the colors break apart. Sadly, the stronger your prescription, the more you want to go to these thin lenses, but the worse they will be.

[@L.Spencer]

My husband got a pair of glasses, I guess they used real glass because they're very heavy.

[@evelynsaungikar3553]

I enjoy the colour splitting, now that I know what’s causing it. At a -8, the height index glass is really the only option.

[@katjames914]

With astigmatism on top of -9s I already have to ignore all the distortion and streaks to the sides of center, and turn my whole head to focus through the center of my lenses, so I order the smallest round lenses that can still accommodate a progressive prescription to keep the weight down.

[@D.Eldon_]

_@Russell Hltn_ -- The issue of chromatic aberration (CA) is actually more complicated than you've described and affects primarily concave lenses for near-sighted people. Unless a prescription has extreme astigmatism (cylinder) or prism, the convex lenses used for far-sighted people have much less CA because the lens gets thinner at the edges (not thicker like a concave lens for a near-sighted person). The lens specification to watch in order to minimize CA is the Abbe number. The higher the Abbe value, the less the CA and visa versa. So, high Abbe = good, low Abbe = bad. An excellent Abbe value would be 60 or higher. A poor Abbe value would be 30 or lower. For example, Abbe = 58.5 for crown glass (with a refractive index of 1.523) and produces the lowest CA of common lens materials. Sadly, few labs make glass lenses any more for obvious reasons (they are heavy and they break easily). The worst lens material for CA is polycarbonate with Abbe = 30. Yet the poly lens has a relatively modest index of 1.586. As for newer high-index plastics, they are a mixed bag and you can get into trouble generalizing. For example, MR-174 (a plastic lens with a refractive index of 1.74) has an Abbe = 33 while MR-7 (with an index of 1.67) has an Abbe = 32. In this case the higher index plastic has the lower CA and, since the MR-174 lens will be thinner, it would have lower CA than many thicker lenses with higher Abbe specs. Plus, both MR-7 and MR-174 are better than poly even though poly has the lower index. Therefore, the choice of lens material is a matter of balancing trade-offs and you may have to experiment to find the best combination for a particular prescription. On the one hand, concave lenses with a high power (sphere) will be more sensitive to CA problems. But a high-index lens may still work because it will be so much thinner. Being thinner can offset the lower Abbe spec because light will travel through less lens. In my experience, a mid-index plastic like MR-8 (with a refractive index of 1.6 and an Abbe of 41) is the best compromise for near-sighted people whose sphere is -4.00 or less. I use this for the lenses I wear when I calibrate computer and video projector displays, which requires ultra-low CA. Lastly, don't forget that the "old school" advice is still excellent for myopic lenses: keep your lenses as small as possible. The smaller your lenses, the less thickness you'll have and the less CA. The lens shape with the least CA will be perfectly round with the pupil centered and the overall lens size small.

[@tylerandersen9410]

Something to note about the spring hinges - I wouldn't recommend expecting the spring hinge will mean they can take more punishment. The piece of metal that connects to the spring is very thin - as opposed to the thicker, more solid piece of metal in a simple barrel hinge - and is quite prone to breaking. As a long-time optician, a spring hinge breaking at that thin metal point is one of the most common things we see. I much prefer the classic barrel hinge or even a more engineered screw-free hinge design.

[@imslowerthanlight.1739]

I have spring hinge and they are SIGNIFICANTLY better than traditional frames.

[@amyjones627]

Agreed! Optician here, too. Ninety nine percent of the broken frames I see are the spring hinge coming apart.

[@tylerandersen9410]

@@imslowerthanlight.1739 It's hard for me to try to make an argument here. I'm not sure what you mean by 'better'. Better fit? Better comfort? I was only making the point that they are not as durable in my experience because I have seen far more spring hinges fail than traditional barrel hinges. I'm glad to hear yours are working out well for you, though!

[@imslowerthanlight.1739]

@@tylerandersen9410 I usually break them within 3 months if not spring hinge. I can sleep it spring hinge without having worried about breaking them.

[@AlmaCynthiaVerdejo]

For me, honestly, dealing with an optician is something I refuse to skimp on. I realize I am privileged as I previously worked for a sunglass company and would get amazing discounts and even one free pair per year, including all the fancy lens treatments. But since I’ve worn glasses since I was 9 years old, quality is important to me and, while I’m aware I pay more than I probably should, if I ever have any issues, going back to the optician has been a lifesaver. A love person is definitely worth it.

[@franklinstephen3268]

Hi how are you doing?

[@evelynsaungikar3553]

$1500 vs. 200? For that I should be able to get weekly foot massages for the 2 years until I buy again.

[@jamalahmed1709]

How did they manage Chris's PD for progressive lenses (online)?

[@oldjoec3710]

I have had a great experience with ZENNI. Before purchase, I was uncertain about the quality of the prescription and the sizing of the frames (including the pupil-distance thing). So, as a 'toe in the water', I bought one of their cheapest single-vision pairs for UNDER $15.00 total, viewing it as a throwaway experiment. From that I learned that the prescription was right on, but I needed larger lenses and a wider frame. Since I prefer simple wire-frames, I ended up with two great pairs (bifocals and computer glasses) for a grand total of $88. And I'm still keeping the $15 pair as a pretty good backup. (Full disclosure: I'm a fairly easy prescription, mostly astigmatic correction. Wouldn't be cost-effective to use the throw-away trick if I had to start with high-density glass or a prism.)

[@connieshaffer4381]

I love Zenni Optical. I've been buying through them for about five years. I can take a picture of yourself and do a virtual try-on. I've never had any trouble with returns either.

[@kthompso43]

I've been ordering from Zenni for years. It was easy, once I had a prescription from a local optometrist, and every pair have been perfect. $16 from Zenni vs. $200 from local eyeware shop.

[@TaraZsun]

I just ordered two from zenni, my friend told me about it. It was either 200 dollars for some at the eye doc or 46 including shipping for two from zenni lol yeah never going back.

[@donnarichey144]

I paid $350 2 yrs ago and I used my own frames because I like the spring hinges, you are not always pushing up your glasses. I was going to order from Payne online. I always want the spring hinges. They are amazing.

[@PatriciaXara]

I always buy from Firmoo. You upload your picture and enter your PD so you can see how the frames look on your face. They also have tutorials to help you choose a frame with the correct size for you and a chat where you can ask the sellers all your questions.

[@BenjaminVaterlaus]

Had great experiences with zenni and even though you can't "try before you buy" they are inexpensive enough that you can get a cheap pair as a backup for less than many try-on companies.

[@evlnte]

Opticians are not all great or even competent. All the ones around me have never offered PD measurements because they know online is half the price. They charged the insurance $747 and still ordered them wrong. My recent pair had the PD wrong as a I have one eye 1mm closer to center. Some sites don’t offer R/L PDs for precise ordering, so worth considering.

[@jaystone4816]

So find a good reputable one. They do exist. Don't settle for mediocrity.

[@keithhinke3277]

Personally I would advise against the spring- loaded ones. They do seem nicer at first, but my last 2 or 3 pair had the springs, and on each one, one side would break [the spring] and fall off. The first and second pairs didn't make it a year and the last set [currently wearing and wanting the frames only replaced] using exceptional care, lasted about 2 years before breaking. Exceptional care consists of trying to never use the spring. So, what's the point? My older regular ones would last for years unless actually broken somehow. I really want frames without any spring action.

[@guppy0536]

You can go in and ask for doc office to order legs for you also if out check other places walmart also they was able to find me a pair of legs that matched mine when suddenly broke

[@dragonkat13]

I wish I had known about ordering glasses online LONG before I did. I am in my thirties and have worn glasses since I was in 3rd grade. With the prices at your optometrist's office, I was always just able to have one pair and never sunglasses. I now have over 25 pair of Zenni's including sunglasses and love them all. Great quality and prices. I also have ordered from Leoptique and Zeelool with amazing results. I only saw this post because I was looking into PAIR eyewear unboxing's for a style that I want to order. But honestly....even with insurance, my glasses at my eye doctor (sticker price is 200-600.00 a pair) is half of that and with lenses is still ridiculous. So yeah, order your eyeglasses!

[@um5162]

Why dont you just have the eyes surgery and be done with the glasses if you are that young and have to deal with glasses all the time.

[@salvador97730]

@@um5162 you know it's not 100% sure the surgery goes well right? I prefer wearing glasses they became e part of you and are also stylish

[@Observing9303]

Another reason why it's important to have a trained optician take your measurements so you have an idea of what size frames will actually fit your face properly.

[@melanieedler8733]

I actually have to have my adult daughter come with me when I choose glasses that fit my face. The opticians would only give me general information (no matter where I went), just saying that they are going to sell you something. So, that being said, I have taken the information that I have received from them, such as my Rx requires full rim and cannot be less than a certain lens length for my progressive lens and then work with my daughter to find the correct frame for me. I have a narrow face and a high RX. I am hoping to have a good experience with my online purchase, after having to return glasses in the past, with help from the optician, I am really picky now. I do not want to pay $600+ for a pair of glasses anymore. Plus I have to get RX sunglasses, and even with single lens and regular lens they run $250+ at the optical store. 😎

[@TheHi-T]

The 3 numbers on the inside of the frames will tell you. Try on old frames to see which fits the best. I've been successful doing that.

[@FitzSprague]

@@TheHi-T what are the three numbers on the inside of the frames?

[@TheHi-T]

@@FitzSprague From left to right: lens width, nose bridge, temple arm length. I also consider lens height - don't want frame touching cheek bones. I hope this helps.

[@janetbeatrice9505]

I got the Warby Parker try-on frames and hated them. But then I had a bad experience with Eye Buy Direct's progressives. They are fine for single vision but not for progressives, at least not for me. Because Warby Parker has so many stores now, I was able to go to a store at one of the nearest malls and try on frames in person. I'll be able to get them adjusted as well. One other thing to point out - Eye Buy Direct did charge me for the glasses I bought. But they also refunded the returned glasses promptly.

[@woodswal]

If you don't mind me asking? How much did you spend with Warby? My total came up to $476.15 for progressive

[@Bonnev-jt8hl]

I have bought progressives from EyeBuyDirect for years. Been very happy with them.

[@fatcole1152]

I've been buying my glasses online for years. The last time I went to a brick and mortar store, my glasses cost $300. Since I have been buying them online, not a single one has cost more than $40-$50 and I haven't had a single problem. My PD was on my prescription paper

[@bdb-gaming]

My eye doctor won’t give me a copy of my old prescription. Says it’s “outdated”… can they really keep MY prescription away from me ?? Forcing me to come in and pay more money?

[@ratas8358]

from what website did you get them from ?

[@uplift56]

Whatttt😮!!! I just ordered a $318 pair from Walmart vision center 😤!!

[@ratas8358]

From this video I bought a pair of zennis- $43

[@fatcole1152]

@@uplift56 I did that once from LensCrafters, and I was like "never again"

[@MuriKakari]

Thanks! The frame styles I prefer (and actually need) are no longer considered 'in style' and are no longer stocked in most opticians, so I've been considering buying online. (I need middle mounted frames because the top-mounted 'huge lens' style that's so stupid popular now hits my cheeks if I smile.)

[@iveyfaganjr605]

I used all of these places at least once and Zenni is the best hands down! They are very cheap, great quality, and you canbreak down your prescription depending if you need special lens. Great customer service and it doesn't take them long to send. Warby Parker is just a name at this point and expensive. EyeGlasses Direct is not great in fit and finish. You can order tons of pairs and still not come close to the price the eye doctor will charge you. They are a win!!!

[@neilsar1]

My last ~5 pairs are from Zenni. Since I was 12 I've worn glasses and am now in my 60s, so I have 50+ years of experience. My Rx is complicated since I'm nearsighted, in the -5.5 range, with presbyopia and astigmatism. Probably about 40% of the finished glasses I returned for credit with no problem whatsoever. For my first pair, I went to an optometrist at Walmart to be refracted and the optician provided my PD. What's the best about Zenni is the custom sunglass clip-ons which are available for as little as $4 for the majority of the frames, which means you can order lots of extras to have at home, in the car, in a couple of pockets, and for backups. You can easily order clip-ons separately, if needed. Considering I used to spend $700 or more for a pair of glasses and $100 for a clip-on, the average is about $150 for an 80% savings.

[@dionline88]

I've now purchased 3 pairs from Zenni and am super-happy with them! You're correct about being careful with the PD measurement. My very first pair had a wonky PD# b/c my hubby wanted to get back to his TV show.... But once you have that, you're good to go!

[@franklinstephen3268]

Hi 👋 how are you doing?

[@karenkumpf3281]

Haha!! Mine insists he did it right but I keep getting warnings from Eyebuydirect that my PD is unusually small and don't work for the glasses I picked (which are the same size as the ones I currently own! 😅)

[@HorsepowerHouse]

If he thinks some TV show is more important than you - .......... (you fill in the blank here)

[@Jacq892]

My glasses from the eye doctor have numbers on the arm, which is size info. Looking for similar numbers will might make a better fit.

[@hozzyboy81]

The Warby Parker has a PD tool using augmented reality. Amazing app. Also, there are more color options if you call them. Don’t ask me why it’s not online. I ended up buying a sunglasses frame with non tinted prescription lenses because I liked the frame so much.

[@ibatheinthebloth8093]

Firmoo is my go to place to buy glasses online. They have cute frames and often have deals going on for frames and lenses. Bought 2 pairs recently with blue light blocking and express shipping and it only cost me $67.

[@tabw]

Amazon Prime Try Before You Buy allows you to try a few frames at home! I tried several this way and ended up going with one of them and filling the prescription at my local optometrist since the selection was really limited there.

[@michellefriedlund]

I just ordered two pair from Eye Buy Direct for the second time. The first two pair came out of the box and fit perfectly. I’m waiting for my second order to arrive and can’t wait to try them on. I loved the whole experience and am grateful to the friends that recommended them.

[@karifoto]

Most sites will list frame measurements, so you can find a size that’s close to a pair you already love. Basic measurements are found on the inside of the arms (temples) of the glasses. Some sites list the size of the lenses too, which is very helpful, especially if you have a smaller face 👓

[@Jan96106]

Yes. I had to really watch those measurements because I have a smaller face. Even the smaller glasses I chose were much larger than I expected when they arrived. That greatly cuts down on my selection of online glasses. Most of them are too big for me.

[@rosswarren436]

I have a mid-level complex prescription...one with astigmatism at certain angles in both eyes with myopia (near sighted). Zenni got it right and I can see perfectly while my local optometrist never seemed to get the angle of astigmatism correct and never seemed to care to make it right. I'll go with Zenni for glasses and only buy contacts from my optometrist.

[@joandurand8648]

Love my glasses from Zenni! My first pair didn't fit correctly, and I had to figure out what the problem was. I have virtually no bridge on my nose, and the frames I chose didn't sit on my face comfortably. I returned them, and the return process was incredibly fast and easy. Next, I measured every dimension of my favorite glasses that I have had for years and compared those measurements to the ones Zenni lists on every one of their frames. They categorize frames as Small, Medium, and Large, but you need to get into the specifications to see just how big they are. I then selected for their Universal Bridge option and ordered a new pair. They fit perfectly, and the prescription was great. Next, I ordered progressives, and again, they were great. I am a truly happy customer!

[@Jp-oc3kg]

Payne Glasses worked the best for me. I ordered 5 pairs all at the same time and I was not disappointed. You can also try on the glasses virtually before purchasing.

[@kalijasin]

So many people tried steering me away from buying glasses online but I never had any issues with. It went perfect. In fact, I got much nicer glasses and at a cheaper price buying them online.

[@lisaworkman4293]

I’m a optician ordered glasses from Zenni,loved them,ordered more for family members!! I can adjust glasses and correct small fittings!

[@neelo821]

You should've invited a "traditional" glasses seller, just have an optician's point of view. 😇

[@kimkerr917]

YES!

[@prhasn]

They would have declared war 🤣

[@ilsesloane6088]

So you edit a comment on one person who has a sensible comment

[@lindakaserman3462]

YOu don't mention how important the fit part is. the 3 numbers on your old frames - that measure the eye bridge, the arm length and the width and or height of the lens. I ordered from eyebuy direct -loved the glasses, but i found that i was off a couple digits on the numbers and they were huge - didn't fit. I'm in the process of considering trying again.

[@tiburonroano]

Zenni is what I get, Magnetic clip on shades.

[@billwhite7015]

Eyeglasses are a ripoff second only to hearing aids. If you can follow the directions for ordering, Zenni works, every time. My glasses are around $78 from Zenni; from a local optometrist, $715.

[@Nighthawkrun]

Warby Parker has a local store to pick out frames and your eyes measured, then they mail them to you. Next time you can order online and they have your eye measurements.

[@johnspetkitty81]

I've been getting my glasses from Zenni for the past 11 years and I absolutely LOVE them. The price, the quality, the selections. And every eye dr I've been to has put my PD on my prescription when I ask. They don't like it, but they have to do it if you ask them to

[@londastreeter7269]

I tried Zenni for the first time last year. I got progressives in regular and sunglasses. I was quite pleased.

[@stevensindt3087]

Loved the old school EPCOT futureworld icon mug in the background! I use mine often.

[@tsarstepan]

I buy most of my shoes online and have bought 3 or 4 of my last prescription glasses from Warby Parker. I never had any problem with ordering them, Then again, I bought one pair per occasion and never tested more than one pair at a time.

[@annnee6818]

I have a simple prescription and have been buying my glasses online for a decade now. I've never had a bad experience and I'm sticking to it

[@shaymcgee9148]

For the record, those winged frames you first tried on were super cute on you

[@plowe6751]

6:39 According to "The Spectacle Factory" guy, the spring hinges are a weak point and the more expensive frames don't have spring hinges, which makes them more durable.

[@johndaw7764]

By Law you are supposed to get your Prescription at the end of the exam without asking for it. Also, just ask them to measure the PD for you, it shouldn't be a problem. If it is, you may be in the wrong place.

[@LovelyKelly645]

My optometrist said that they usually charge for that, but the girl did it for free for me. Probably charge unless you buy the glasses with them

[@kimberlylangston4595]

Yeah, figuring out the PD is my problem

[@dixiegirl5025]

If you shop for glasses they will do your pd. You can change your mind...sticker shock. I worker for a major company. I left because of deceptive practices.

[@rainacude6056]

The PD measurement is taken specifically from an Optician, a Glasses Specialist. Online places like Zeni are putting them out of business and they obviously have a purpose if people are needing something from them. Most opticians currently will charge for a PD measurement because its part of their carrier.

[@xijingpoopoo6792]

@@rainacude6056 I would go to the store if the glasses didn’t cost so much. It’s a scam. People wouldn’t buy glasses online if there was cheaper options at the store. What happens if you lose a pair? You’re supposed take time off work or schedule an appointment to get a new pair that cost $$$$?

[@karenmitchell3173]

I ordered my glasses from Zenni for the first time. I had a full prescription, including PD. I have a complex prescription, and use a balance. The problem I have discovered is when I visit an actual store, the doctor usually asks me to look at him and he places a dot on my lens. This could not be done when I ordered on line and I feel like the point of clarity is off to the side and not when I look straight. I usually have to pay almost $600 dollars for glasses and was happy when my glasses totalled $217. But, they are not comfortable vision wise.

[@myb4649]

GlassesUSA was a nightmare for me. I have a very strong prescription -9 & -11 and need certain lens add-ons. 3 different CS reps said they did do/could do what I needed but when I finally got my glasses-and the replacement pair-it was NEVER DONE. Finally a 4th CS rep said “oh that add-on can only be done with ‘rimless’ frames”. Needless to say that I’m out $300 but they gave me a store credit and I just needed up buying $300 worth of frames. Never again.

[@DWilliam1]

They are much cheaper but I have had issues with the overall quality. They often come with crooked frames or the lens were cut slightly off. They also cannot adjust them, which means you have to go to a brick and mortar store which will inform you that they “will try to fix them” but “if we break them” they are not responsible. IMO, you are just better off spending a couple of hundred extra bucks and get them done right.

[@Dwilsonmusic145]

Or literally walk into Costco and get glasses for just as cheap as she bought them but have someone help you...

[@tybooskie]

I get mine from Zenni. I got 3 pairs all with upgrades for less than $60. But you have to call your doctor to see if the actual eye doctor will give you your pd. Some do, some don't.

[@mjordan812]

Coming late to this party. Regarding accurately measuring PD by yourself - easy, if a bit geeky. I had to do this as my doctor does not give out PD measurements specifically to prevent (or at least complicate) ordering glasses online. Step 1 - get a metric ruler, hold it just above your eyes, look past the camera at something far away and take a selfie. Step 2 - print the pic. Bigger is better. Take a piece of paper, hold it against the pic and make a mark on the paper at each pupil. Move the paper up to the printed ruler and record the measurement. Note that for progressive lenses, you will also need a "near" PD measurement. Repeat the same steps as above, but look directly at the camera no more than 8"/200mm away. This measurement will typically be 3-4mm less than the "far" PD measurement.

[@ChelseyK1ng]

why does your doctor care where you order your glasses?

[@mjordan812]

@@ChelseyK1ng Something about their revenue stream. Seems that they make money selling glasses. Whoda thunk?

[@ChelseyK1ng]

@@mjordan812 i see. where i am, ophthalmologists and opticians are separate entities, so it's of no use for the doctor to care about where you will take the prescription to. That being said, last I was at the optic, literally the cashier/shopping assistant measured my PD, so that definitely isn't a rocket science.

[@mjordan812]

@@ChelseyK1ng My doctor stated their policy up front and stated their reasons for doing so. I appreciated their candor and honesty and am quite happy with their overall performance.

[@ChelseyK1ng]

@@mjordan812 that's respectable of them.

[@saranunes4151]

I like the frame you got from glasses USA best. The fact that they slipped off could have been fixed by adjusting the arms of the glasses. You should have noted that most glasses even if order in a store can need adjusting to fit properly and be comfortable. You could have taken them to an eye glasses store and had someone adjust them for you. Or you could have tried to do it your self. There are tutorial on you tube to help. You can heat up the arms on a plastic frame and carefully bend them to have them fit better.

[@vintagewatchhunter]

btw, it is illegal for your doctor to withhold your PD measurement. It is part of your medical record. Doctors will purposefully withhold that information from your prescription so that you can't buy online. Also, as someone who owns an eyewear store and is a licensed optician, I can tell you that some doctors will give you the wrong PD so that when you do buy online, the glasses will not function properly. With this being said, this woman should not buy online. Her prescription is very strong, and any small issue with how her lenses were built could very negatively affect her vision. It is much safer to buy glasses in a store so a professional can help you measure your eyes to make sure you're getting the right glasses for you. Measuring your PD at home with a ruler is a seriously bad idea. Just ask your doctor for the number. Tell them it is illegal to withhold it. Just imagine, this person with a -600 in one eye is measuring herself. If she is wrong buy 1-2mm, she could hop in her car and get in an accident because she had no clue what she was doing when ordering glasses. Not that fun. Be careful out there when ordering your next pair of frames online or in person.

[@chm2]

My office doesn't even measure your PD until you've picked out a pair of glasses. There is no number on the Rx itself.

[@vintagewatchhunter]

@@chm2 That's really unfortunate. I don't think people will stop purchasing glasses online because they don't know their PD. When a doctor withholds a PD measurement, I feel like all they're doing is making it easier for a customer to hurt themselves.

[@ashleyashleym2969]

I measured myself, apparnetly my measurement was better than my opticians because the glasses I bought from them never fit me.

[@vintagewatchhunter]

@@ashleyashleym2969 Luckily at your Optician, they'll remake your glasses if they don't fit properly or give you a refund (I hope).

[@deezrfc]

@@ashleyashleym2969 your pd doesn't alter regardless of what size of frame you pick. Pd is the distance between your pupils. But because your pd measures for taking sake 64mm it doesn't mean your exactly 32mm in R eye and 32mm in L eye. You could be 30mm in one eye and 34 in the other. Your pd should NOT be measured pupil to pupil but pupil to the centre of your nose for both eyes this is called monocular pd and is must be used partially for bifocals and Varifocals. But I also assume the guidelines differ from country to country. Here in the UK all glasses must be made to within British standards tolerances if glasses are out of these parameters then they must be remade.

[@donnahaggerty53]

another happy zenni user here. i had lens replacement so though no longer wearing glasses all the time I use them now for driving and for sunglasses. Not happy with the thought of spending so much on glasses i opted to try Zenni. When i brought my first pair in for the ophthalmologist office to 'look them over' , they exclaimed how accurate the lenses were. I have been using them ever since..........admittedly i have broken a few or lost them but so easy to replace. One tip - i used the measurements for my pre-zenni glass frames to get an idea of frames to look at online. Good video. I hope it encourages others - if nothing else to get the cost of instore buying down.

[@evil1by1]

For the folks hesitant to do this... Unless you have a local guy who does his glasses in house, everyone sends them out. It's exactly the same as buying them in store.

[@grantlapointe3627]

Good day. My name is Maggie and I have to order glasses for my husband Grant and I on line for the first time. I appreciate you taking the time you did for the research and info. Thank you young lady

[@claudiamiller7730]

I have gotten the wrong prescription or mistakes in lenses more times than I can remember when I purchased glasses face to face. There is no guarantee you’ll end up with proper prescription when you deal with an optical shop in person! One point: I find the nose bridge formation is the most important part of a pair of glasses for me….that part has to fit without sliding down or applying too much pressure at the bridge of my nose. I love separated nose pads that are on wire frame glasses… But with grey hair - I find I need colored frames - which always have a molded nose bar - to spark up my facial features. When I find metal frames in a color like blue….I will buy them ANYWHERE at almost any price!! Currently sporting purple plastic frames but they do pinch a bit….until I find another perfect pair!!

[@SariShares]

I have used Firmoo because they offer the best prices. I have progressive lenses with all the bells and whistles ie; anti glare, thin lenses, auto darkening and some other features that escape me at the moment. I also have astigmatisms. All of my pairs have averaged about $100, far cheaper than the other online companies. I will say that they took over 3 weeks to arrive and during the lockdown, one pair took 8 weeks but all in all, I have to say that the cost and quality is the reason I use them everytime.

[@1953childstar]

They have fun frames !!

[@thecunninlynguist]

Getting contacts or glasses online ain't too bad overall. Been doing both for years.

[@MaximusOD12]

And taking money away from independent small business optometry offices. Thank you for taking money from our offices and feeding big corporations.

[@fromulus]

@@MaximusOD12 You can't blame the average consumer for needing to spend the least amount of money for the same product. We have families to feed too. But that's capitalism in the USA for you, it's a dog eat dog world, the way it's setup. I don't like that small companies can't compete either, it's just not our fault, or problem to fix.

[@sharky_luv]

@@MaximusOD12 it's called being broke. I rather spend 50 bucks on a pair of decent glasses than 100s.

[@jaystone4816]

Thanks for letting us know your sexual preferences - and your standards of common decency.

[@jaystone4816]

@@fromulus You're right about the problem, but you can't assume the quality is the same when you buy the lower priced online glasses. There is a lot of medical and technological improvement in lens composition and laboratory prescription grinding methods. Yeah, it's sad everything costs so much, but you can bet something you get for a lot less is getting you lower quality too. The only way to make or do things cheaper nowadays is to lower that quality. My vision is important to me...this is not like buying a cheap fan, this is my vision. When you only go for price you only have yourself to blame if problems occur. Selling cheap to uninformed members of the public has never been satisfactory for the customers in the long run, but it's always been The American Way to riches at other people's expense.

[@RaisonLychi]

So if you live somewhere where you can get the lenses updated with the frames you bought. Make sure to keep a screenshot of the frame measurements as they aren't on the side of the frame like the ones you buy in person. They need the measurements to swap out the lenses. Also an optometrist can adjust the frames to better fit your face

[@ilsesloane6088]

Does the optometrist charge you?

[@drydz8670]

Zenni optical for me! Been ordering from them for 2 years now. Buying from physical stores have been just a total ripoff.

[@DJsan.93]

Fr same especially with Americans best and my eye lab stores

[@Richard13eraser]

This was so helpful and a FUN presentation by you. I've been on the fence about ordering online. Now I FELL OFF. Will try for sure and EYE thank you.

[@molsongrrrl]

I love Zenni! Best glasses I've ever had.

[@monstereng43]

I use zenni and i really like them. As someone that does alot of things/jobs with my hands that cause me to get scratches really easily on my glasses and really only stay semi not scratched and still clear for about a year paying 150-300 dollars for one pair wasn't worth it the fact that once you have your prescription and finding pretty good looking glasses for 30-50$ a pair is a no brainer and its nice just being able to buy a new pair whenever and not break the bank.

[@Verbal_Ninjutsu2]

Bridget is my favorite CNET contributor. Enjoyed the review 👍🏾