Calls and instant messages: Office English episode 4

In the modern office, there are so many ways to communicate with colleagues. How can you communicate clearly in English on video calls? What are the rules for instant messages at work? And when is the best time to use each kind of communication? In this episode of Office English, Pippa and Phil talk about the language you need to communicate well at work. (Cover image: Getty)
To download a free pdf transcript and the audio for this episode, visit our website 👉 www.bbc.co.uk/...
More episodes of Office English:
Episode 10 - Selling yourself: • Selling yourself: Offi...
Episode 9 - Negotiating 👉 • Negotiating: Office En...
Episode 8 - Conflict 👉 • Conflict: Office Engli...
Episode 7 - Giving bad news 👉 • Bad news: Office Engli...
Episode 6 - Business events 👉 • Business events: Offic...
Episode 5 - Dealing with mistakes 👉 • Dealing with mistakes:...
Episode 4 - Calls and instant messages 👉 • Calls and instant mess...
Episode 3 - Chasing people 👉 • Chasing people: Office...
Episode 2 - Meetings 👉 • Meetings: Office Engli...
Episode 1 - Work emails 👉 • Work emails: Office En...
More useful business English programmes 👉 bit.ly/2IlgQFP
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We like receiving and reading your comments - please use English when you comment 😊
#learnenglish #businessenglish #englishforwork

[@bbclearningenglish]

Are you good at making phone calls? Do you enjoying speaking to people on the phone, or not? Let us know below! 👇👇👇 You can listen to all the episodes of Office English now on our website: www.bbc.co.uk/learningenglish/english/features/office-english

[@ОлегБогданов-я2г]

You are cut out

[@amersatti7435]

It’s great to listen every time to my favourite bbc programme

[@milly5678899]

Even though I'm retired, this video has been very useful to me, because I can apply it to my personal life, especially when I zoom with some friends. Thanks BBC.😊

[@Gayu525]

Thank you so much for your videos ..it helps me alot...i am student and new to UK....it helps alot...and i watch it without subtitles so improve my listening skill..keep posting more and more videos like this.

[@SamanthaMahenthiran]

Loved your Office Phone Calls in 6 Minute English Lesson ❤❤❤❤❤

[@ilyinkonstantin]

Thanks for the video! It was perfect. I use more calls on the phone. Because i like to discuss some work questions. This way can provide a very fast communication with other people.

[@bbclearningenglish]

Glad it was helpful! We'll be publishing more episodes of Office English in future so check back soon!

[@thetnaing8027]

I am learning from Myanmar 🇲🇲❤❤❤

[@mprimrose]

Thank you for useful tips😆

[@MuhammadRamzan-iz1sl]

Fantastical faculty members hardworking for both communities of weak one's and average even essential for toper's among the students so you are rightfully garb an appreciation BBC learning English faculty members ❤❤❤❤❤❤❤❤❤❤❤❤❤❤😂

[@ericktubacgt9308]

❤❤❤ sending lots of love, it was very useful as always, Kind regards.🎉

[@DrDaacad-j4c]

When the internet is not good you may say politely "I am afraid loosing you "

[@OyatilloMartabaliyev]

From Uzbekistan 😅 🇺🇿🇺🇿🇺🇿

[@mohammedelwy9352]

In my opinion the calling instead of message because when I talk of any body with message I felt boring and maybe we can't get each other and also if I talk them at night I fall in slept so that I like the calling instead of message and I love this cannal from Egypt ❤❤❤❤❤❤❤❤❤❤

[@AishaHajji-dj7nr]

Thank you so much 💓

[@bbclearningenglish]

You're welcome 😊

[@jwa7052]

Great knowledge for office work👍👍

[@abuhujaifaforhad3738]

From Bangladesh 🇧🇩🇧🇩

[@LifeIsaTrip256]

Thank you for this video. Greetings from Germany

[@bbclearningenglish]

Thanks for watching!

[@ОлегБогданов-я2г]

Could you repeat that?I didn't quite catch it.

[@alyeebutlar]

The sound is a little low... or only i face this...

[@Mrhoangf05]

These BBC Learning English sessions are really valuable, and I always recommend them to my students in Vietnam. However, I’m getting some feedback about Pippa’s occasional “creaky voice”… This is quite hard to listen to when non-native speakers are struggling to understand tones and forms of emphasis.

[@ОлегБогданов-я2г]

Your phone gives echo. Something is nosy on your background. Your phone causes fredback.

[@fauziarashid4905]

الحمدللہ! جب "bbc learning English ka app download tha"تو پورا پڑھنے کے لیے بھی اس میں آتا تھا، اس طرح سیکھنا آسان تھا،ویڈیو بھی ہوتی تھی اور پڑھ بھی سکتے تھے۔۔اللہ جانے آپ کو کیا ہوا میرا "app"ہی cancel ✖️ کر دیا ۔۔۔ اب ❤ہی نہیں مانتا کہ۔۔۔۔۔۔

[@bbclearningenglish]

Hi, could you please write your message in English so that we can understand it? Thanks

[@lukzzedits]

Don't worry bro there lot of alternative in the market where you can learn English easily and effectively.

[@EnglishVid2]

👍

[@toobatooba5334]

❤❤❤💕

[@92fin]

It was rather hard to follow this video because of swallowing almost half of words by speakers! It's the first video of BBC LE where I almost didn't understand most of the speech, so if you position yourself as platform for studying English, make sure that beginners will be able to understand topic!

[@bbclearningenglish]

😊 Thank you for your feedback! If this episode of Office English was difficult to understand, you can read the programme transcript on our website: bit.ly/4bblVvI

[@nhattruong-ns5lc]

Pray for Palestine

[@DominicNewbould]

These BBC Learning English sessions are really valuable, and I always recommend them to my students in Vietnam. However, I’m getting some feedback about Pippa’s occasional “creaky voice”… This is quite hard to listen to when non-native speakers are struggling to understand tones and forms of emphasis.