Can't connect to insta360 ONE R / ONE X / ONE X2

Can't connect over wifi with an Andoid.
EDIT: After one year I bought the One X2 with the same problem.
Resolution: your smartphone must support 5GHz Wifi !

[@chicago_beats]

Mines is backwards it pops up in the Bluetooth settings but not the WiFi settings I made it work with my brothers new android galaxy phone or use iPhone.

[@Ste.OutSide]

Probably your phone is not 5GHz WiFi compatible :-)

[@verdi6092]

Happened to me with insta360 one x. The seller said to bring it in and connect with an iphone first to activate. Went to the store they activated with their iphone, then i can use it with my android phone

[@danielwalmsley8924]

Yes my sister can see my insta and I can't 😡

[@Ste.OutSide]

@@danielwalmsley8924 your phone needs to be 5Ghz Wifi compatible

[@danielwalmsley8924]

I used my s9 and s20fe b4. 1yr letter it just disappeared when I was connected. Just stopped working. So I tried a ipad. It could find it. My phones stopped working with the 360insta. Lost the WiFi

[@irfanamier]

Did you get the solution why insta 360 can't connection to your phone?

[@pbtravelwithvyn7961]

kzbin.info/www/bejne/pmmnnpmtiKpnaZYsi=p1f5t8SUKgQhs4L1

[@markjosephmoreno236]

same problem happens to me. Do a factory reset on my unit and the problem is solved. I got my camera connected to my phone.

[@Ste.OutSide]

My problem was solved with a 5Ghz Wifi compatible phone

[@liwaliwtv6267]

Paano mag factory reset sir.

[@markjosephmoreno236]

@@liwaliwtv6267 go to settings, tpos General, then sa ibabang ibaba nandun yung Factory Reset.

[@susantkumarrath3553]

How the problem resolved.. If it had... Please let me know

[@Ste.OutSide]

NO resolution found. I sent it back .

[@pbtravelwithvyn7961]

kzbin.info/www/bejne/pmmnnpmtiKpnaZYsi=p1f5t8SUKgQhs4L1

[@cristianpiriz7765]

Bro I’m having the same problem I tried contacting the manufacturer but I’m still not getting a response I’m about to return it to amazon

[@Ste.OutSide]

Hey, I tried with different Android phones without success.. I returned it because I didn't get any help from support either :-( I think I'll buy a drone instead ;-)

[@clutchcontrol3394]

I can't connect with android but with iPhone its fine for me

[@vlogdoBrunaof400i]

Mil like

[@dhelfronda4089]

Mine also after I use shooting underwater then got this problem 😢

[@pbtravelwithvyn7961]

kzbin.info/www/bejne/pmmnnpmtiKpnaZYsi=p1f5t8SUKgQhs4L1