Canon Pixma MX395/MX475 Won't Feed Paper • Paper Feed Rollers Cleaning

[@aeroglide]

Facing the same problem myself (with a Canon Pixma MG5750), I had to find a "softer" solution. Here it is: simply unplug your printer, turn it on its back, so the underbelly is facing upwards. Slide the floor of the upside-down paper cartridge out to its full extent (as you would if you were inserting a stack of sheets of paper). This will reveal the first dual-roller unit that is failing to pull in paper. In this position, they can be rolled freely. Now, take a 15cm strip of sticky tape (known to some as Sellotape or Tesa-Film) and loop it around one of the rubber ribbed rollers with the sticky surface in contact with roller, holding the ends of the tape between the thumb and forefinger of each hand. Ensuring that the tape is seated flat against the rubber roller, proceed to gently and evenly draw the tape back and forth from one end to the other, rolling the roller as you go. You will notice the sticky tape plucking the dust and dirt from the roller. Repeat as often as necessary, but three times should be enough. Repeat on the other side. For good measure, lightly dip a fine, not too soft artist's paintbrush (5-8 mm wide) in some isopropyl alchohol cleaner and brush from side to side over the surface of the rubber rollers and through the ridges on them. Let the cleaner evaporate and you're done! Carefully flip the printer over, making sure various flaps and covers don't drop open. Reconnect the mains lead. Switch on. Place paper in the cartridge. Print as normal.

[@yodaspielberg]

Worked like a charm. I ended up using a microfiber cloth with some water and that did the trick.

[@blajarsportif6611]

You are my hero. My printer that have never been use fro almost 9 years, now working properly. Thank you very much.

[@PaoloMarcelli]

Thank you! :)

[@OrphaWy]

Thank you so very much & Happy New Year! I tried everything to clear rollers on MX432 printer that had stopped feeding paper. Nothing worked. I then followed your "last resort" with 600 grit sand paper & WOWSER! It worked. Have been printer multiple pages with no problems. Thanks for sharing!!

[@PaoloMarcelli]

That's great! :)

[@laurentthomas5609]

Awesome, I have been feeding my printer by hand for years ! now it's finally fixed thanks !

[@Nahz201]

You are a life saver, sir. Thank you for this one. More power!

[@pf210]

Thanks!! I did it with a napkin and a little bit of alcohol and it worked!

[@alleneshleman1501]

Thanks for your help,used 409 on dampened scott towel and it cleaned the rollers.

[@larivera]

Mine is a mx 452 pixma had this same problem! Thank you for this video!

[@lucal7756]

Metodo fai da te efficace! Grazie del video

[@Kuckuck123]

excellent!!! well done! good work!!!

[@MultiSonic143]

What kind of towel do you use?

[@henryguns3774]

Great, where do you buy Platenclene, I'm unable to find it in France. Is there any website selling it ? BR Henry

[@lesegomoekwane6870]

Help mi here the printer is not printing but the paper can go throw

[@mattw8374]

Maybe try under settings, then maintenance, you may find a "roller cleaner routine"....less risky than sand paper, and towels etc.

[@saranjitarora1664]

It did not work.. only after it am watching the video

[@marklitvin9291]

Wow man! Nice method. Gonna try that out also

[@ChristophWerner]

Great hint. Thank you a lot! Cleaning worked also fine with Pixma 515.😀👍

[@AaronBoden-cb3pr]

My rollers ain't rolling any help please

[@PaoloMarcelli]

Does the printer receive the print job? does it work if you start a photocopy?

[@AaronBoden-cb3pr]

​@@PaoloMarcelliit's recieves the job yes just not taking paper but paper roller ain't spinning I will try photocopy now

[@thed-broadcast6851]

Thanks a lot this is working very good !!! Also work on Pixma MX435

[@tenten1966]

Done also for Canon PIXMA MX520...THANKS!

[@husky8243]

thank you

[@rainabente3547]

Търся валяк за принтера, ни хартия.

[@jopieavier7825]

Thanks!

[@rainabente3547]

Говоря немски, ни английски