Canon PIXMA MX490 - WiFi Protected Setup with a Windows® Computer

[@nenorohena1414]

I don't have a computer just tablet and phone, I really need a laptop or do this disc prosses to print or use my printer.?

[@CanonUSA]

Hi Neno! The PIXMA MX490 is also compatible with Android and iOS based mobile devices. We have other videos to set the printer up with those too, like this: kzbin.info/www/bejne/oJ7aimV4grd1rq8 We hope this helps!

[@jamesgibson7131]

IT STILL HASN'T TOLD ME HOW TO GET THE PRINTER TO PUT THE CODE TO THE ROUTER IN... IT WILL DO LETTERS BUT NO NUMBERS

[@CanonUSA]

+James Gibson Hi James. If you're still having trouble setting up Wi-Fi on your printer, our technical support team is available to walk you through it step-by-step. You can reach them at: 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We're here to help!

[@mernakidd2517]

do i have to set up wireless? Don't have a router

[@CanonUSA]

Hi, Merna! While a wireless connection can certainly be convenient, your PIXMA MX490-series printer can also communicate directly with your computer via a standard A-to-B USB cable. Hope this helps!

[@larryshelby7107]

what is the passcode on 490 model,that i put in the printer

[@anonymous915]

It wants me to install the ink cartridge before this. I don't want to do so til I know this works and your instructions seem to have missed that step.

[@CanonUSA]

Hi! So that your PIXMA MX490 can be ready for anything, it requires all the ink cartridges to be installed before anything else can happen. Once you get the ink cartridges installed and then you follow the steps outlined in the video, we're confident your printer will be ready to go. We hope this helps!

[@zully.g]

PIXMA PRINTER WIRELESS CONNECTION SET UP hopefully that helps a little better.

[@lheamramales1577]

Very helpful,tenkz alot

[@genellsingleton9804]

can edible ink and paper be used?

[@CanonUSA]

Hi Genell. We only recommend genuine Canon inks in our printer products.

[@bernadettesebion6634]

Brand new, 490 The small screen says set inks in properly, will not budge, cannot get a blank screen.

[@CanonUSA]

Hi Bernadette. We recommend making sure all the protective paper has been removed and reseating those ink cartridges. If you're still having trouble, our printer technical support can help. You can reach them Monday-Friday: 9:00 am to 9:00 pm ET, at: 1-800-OK-CANON (1-800-652-2666). We're here to help.

[@affluentishmael1045]

If I had already installed my printer via usb, can I switch to wifi?

[@CanonUSA]

Hi there! You can switch over to Wi-Fi by simply starting a new installation and selecting the wireless method instead of USB. We hope this helps!

[@affluentishmael1045]

How do I switch over...?

[@CanonUSA]

Begin the installation process as if you were setting it up for the first time, but select to set it up wireless instead of wired. Our support team will be more than happy to guide you through this if you'd like. Feel free to reach out to them at Canon.us/ContactYT

[@AgentCarter674]

On the canon website, there isn't MX490 option.

[@CanonUSA]

Hi! The PIXMA MX490 refers to the series your printer belongs to. Check the printer itself for the specific model within this series, such as the PIXMA MX492. Hope this helps!

[@BOBBY-et9xb]

How to connect without WPS. Fibre routers do not have WPS.

[@CanonUSA]

To connect without WPS, Enter your wireless information directly into your PIXMA MX490 by using the "Standard Setup" method: support.usa.canon.com/kb/index?page=content&id=ART117459 You can also use a mobile device to connect. That is the "Cableless Setup" method: support.usa.canon.com/kb/index?page=content&id=ART165741

[@BOBBY-et9xb]

@CanonUSA Thank You. My mobile is connected to printer. I will try to connect my PC. Much Appreciated.

[@mkhasson97]

the printer work not just the Scanner why?

[@CanonUSA]

Hi Mohammad! Our technical support team would like to help determine why the print function isn't working. Please reach out to them at bit.ly/Canon-Support We hope this helps!

[@mkhasson97]

+CanonUSA thank you 😊

[@pikaahuu]

I'm having trouble because I can not scan anything onto my laptop.

[@CanonUSA]

Hi, Salena. Try scanning with the IJ Scan Utility. This is the software your printer comes bundled with for scanning. If there's any difficulty locating the program, let us know the version of Windows or Mac in use and we'll be happy to help!

[@pikaahuu]

CanonUSA I connected my wifi & it worked. Then when I want to scan the next day it disappears.

[@CanonUSA]

Hi, Salena! Our support team can look into why this is occurring. You can reach them at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET and they'll be happy to help!

[@tallev4]

The printer does not appear in the list, there is no way to install it, totally bricked! Who releases a product like that!

[@CanonUSA]

Hi, Tal! This video came out almost five years ago and we've made some small changes to our web site since then. When you visit canon.com/ijsetup and click the "Set Up (Start Here)" button, look under the "First Letters" tab and click "MX." That will take you to the "Product Name" tab where you'll find all of the printers in the PIXMA MX490 series. The North American models are the PIXMA MX490 and the PIXMA MX492, both of which should have the same selection of setup files. Hope this helps!

[@Lucidvibes7]

I connected my printer to my WiFi. but every time I have to print something I have to unplug both printer and router just so it could auto connect again, why can’t I just print something without doing this every single time? I just about had it . this will be the second canon printer I’m going to toss real soon, the first canon printer no problems at all only when we got new WiFi and had to download something just to connect to the new WiFi. 😤😤😤😑Don’t invest in canon printers save the headache! 🤕

[@kurtwallace414]

most confusing unbelievable printer. do not buy.

[@CanonUSA]

Hi, Kurt! Got a question on how to use your PIXMA MX490? Ask us and we'll be glad to assist you!

[@chonch1267]

Worst printer ever dont buy 0/5

[@CanonUSA]

Hi, Manuel! If you're having trouble with your Canon PIXMA printer, our US-based tech support team is available 24/7 to help you for free. Reach them anytime at canon.us/SupportYT We look forward to working with you!