imageCLASS Wireless Setup Video for Windows (MF264dw, MF244dw & MF242dw)

This video guides you through the Wi-Fi setup for imageCLASS models MF264dw, MF244dw, and MF242dw on a Windows PC.
Updated download instructions: • Updated Procedure for ...

[@theshahs3754]

The most easiest video to follow. Thank you Canon

[@noumankhawaja9651]

Why does the printer not wake up from sleep mode when sending a file to print , I have to turn the printer power off and on for it to print. I even had Canon walk me through the set up process . Can any one help?

[@CanonUSA]

Hi! Your Canon imageCLASS printer should be able to wake up whenever a print command is sent to it. If the solution our support team provided you isn't working, we invite you to call us back at 1-800-OK-CANON (1-800-652-2666) and we'll explore other solutions. We're open Monday through Friday. Hope to talk to you soon!

[@NealHartsChannel]

I have this exact same problem ever since I bought my printer.

[@macleankelly2213]

Thank you!!!! Easy to follow and worked the first time!!!

[@LIOJRD]

can we set up two profiles, amin install with a couple laptops wifi settings and the other hand desktop pc with ethernet wired?

[@adnailsupply]

Tysm! Had to go back to this video few times to redo settings here and there.

[@abebudda2801]

Excellent vid -- seamless instructions

[@ReasonablySane]

I just changed repeaters and had to re-set up my printer. The asterisk key changes case! Who knew. This drove me nuts!

[@Shamikroy_]

Thank You so much .This video is helpful for the every canon device users.

[@krisan6549]

4:06 my pri ter name isn't appearing what to do?

[@CanonUSA]

Hi! If you're following the instructions shown in the video and you're not getting the same results, then we recommend giving our imageCLASS support team a call for guidance. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!

[@NealHartsChannel]

The wifi never prints unless I turn the printer off and then back on. So I hooked up directly with a usb cable. That is more reliable but sometimes I have to restart the computer a couple of times. Its been like this ever since I bought the printer. I have emailed Canon and they could care less. Hopefully this will work for my Mf264dw hooked up with a usb cable to win11. Its been real flaky printing over the usb cable. So I tried a new usb cable and then that didn't work so I thought maybe it needs a driver update but installing with the usb cable doesn't work the screen just gets stuck at waiting for me to plug in the printer. But its already plugged in and unplugging it and then back in doesn't do anything. Maybe I can do this over wifi.

[@CanonUSA]

Hi, Neal! If you're having connectivity issues with your imageCLASS MF264dw and your computer, whether you're using a USB connection or Wi-Fi-, our imageCLASS support team will be glad to find a solution for you. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). We hope to talk to you soon!

[@NealHartsChannel]

@@CanonUSA I have had this printer for over a year now and I found out that I can't have my computer set up with wired and wireless at the same time. The printer only works wired. When I also had wireless setup on the computer it seems to get confused. Plus the wireless never really works because it goes into Energy Saver mode and it doesn't wake up to print unless I manually turn the printer off and back on. I originally set up the printer wirelessly. This didn't work because it would go into Energy Saver mode. So I took the printer into the office and set up a wired connection. But the printer didn't work reliably. So today I removed the wireless print option and after my win11 computer started the printer printed my shipping label.

[@tbm2961]

Is this not compatible with a google OS chromebook? No drivers are available. When i connect the printer to my chromebook , its not recognized.

[@CanonUSA]

Hi! Our imageCLASS support team will be happy to find a solution for you. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@fentonbarriteau8648]

& that's why Canon is # 1 !!

[@theshahs3754]

I just moved to a new place. Your video really helped me to connect the printer with the wifi. Thank you 🙏🏼 do I have to follow the steps and install the drivers again? I did download the drivers earlier in my previous address.

[@CanonUSA]

Hi! If your printer and your computer are on the same network and the drivers are already installed, your computer should readily see your printer and be able to work with it. If that's not what's happening, uninstalling and reinstalling the drivers may help. Our imageCLASS support team is just a phone call away if you need additional help. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope this helps!

[@JoeGuzman]

Great Video Easy install instruction's

[@HKashaf]

wireless option has entirely disappeared. Thanks for making this needlessly complicated!

[@CanonUSA]

Oh no! Our imageCLASS technical support team can help with a resolution. You can contact them at 1-800-652-2666.

[@Flamboyant8]

Yeah so downloaded the software from the website - got the printer onto my wifi. The software can never find the printer and the manual USB connection doesn't work either. Junk.

[@CanonUSA]

We're sorry to hear you're having a problem with your printer. Which model is your printer? Which version of Windows or macOS are you using?

[@toomuch1724]

Hello My printer and pc are connected on same network but pc can't find printer in the first step of installation

[@CanonUSA]

Hi, Nainesh! If you're following the instructions shown in the video and you're not having any luck, our imageCLASS support team will be happy to help you. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@jannycal]

Hello. I've done all steps. Installed but I'm not getting the icon on my desktop. Help please.

[@CanonUSA]

Hello! If you've followed the steps in the video and still need help, we recommend reaching out to tech support at 800-OK-CANON.

[@lindaofeaugallie9765]

Thank you!!!!! Lifesaver!!

[@Carlos-nz3vi]

There’s no software or driver to install now on the product support page…

[@CanonUSA]

Let us know which printer and computer operating system specifically and we'll take a look!

[@sharkwhisperer7326]

Easy install! Lightning fast printing!

[@younussyed7398]

Easy and very easy ❤

[@JamesSnar3y]

thank you, very helpful.

[@mirzaadnanbaig8511]

Can’t the Hotspot connection work for laptop as it does for a mobile phone ?

[@CanonUSA]

Hi, Mirza! If you would prefer not to use a router, then your imageCLASS printer can communicate directly with your computer or mobile device by putting your printer in access point mode. You'll find information specific to your model in your printer's instruction manual or you can call our imageCLASS support team at 1-800-OK-CANON (1-800-652-2666). They're available Monday through Friday. Hope this helps!

[@alizacommunication8866]

My printer saying direct connection is restricted please reply me

[@CanonUSA]

Hello! KZbin isn't the best place for technical support. We recommend calling support at 800-OK-CANON (800-652-2666) for one-on-one help or visiting canon.us/account for self-help options. If you're outside of the USA, visit Canon.us/global

[@fairuznatasha2537]

Thank you ❤

[@muslim114]

why can't the scanner also have wireless functionality?

[@CanonUSA]

Hi! Your imageCLASS printer should be able to work wirelessly with your computer for both printing and scanning. If you need help with this, our imageCLASS support team is only a phone call away. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!

[@abdallahzoran3297]

thank you very much

[@soniamccormack4301]

Thank you!!!

[@GalaxyMIT]

Very helpful information thanks for sharing great knowldge

[@kamuystreams941]

Omg thank you so much 😭

[@xv1596]

Does this tutorial disable usb connection

[@CanonUSA]

Hi! Your imageCLASS printer is designed to use just one connection type at a time. If you would prefer to use a USB connection, doing so will disable a wireless connection. If you need help setting up your imageCLASS printer, including whether to use USB or Wi-Fi, our support team will be happy to assist you. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope this helps!

[@adnailsupply]

Why does it always disconnect? Been to this video to reconnect this printer lol!

[@CanonUSA]

Hi! If your imageCLASS printer is having trouble maintaining its wireless connection, our imageCLASS support team will be glad to find a solution for you. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@shabatshalom693]

Ohhhhh what's psk &pws buttons ?

[@CanonUSA]

Hi! If you're referring to WPA-PSK and WPS, many wireless routers offer one or both of these features to make connecting new devices easy. We recommend checking your router's manual to see whether it offers either of these features, and if it does, you'll find information on how to use that feature to get your imageCLASS printer connected in your printer's manual. You can also call our imageCLASS support team for guidance at 1-800-OK-CANON (1-800-652-2666). They're available Monday through Friday excluding holidays. Hope this helps!

[@montanawestgirl4582]

I hate this printer and will be returning it and will never buy another canon! The instructions did not work. Printing from my printer should NOT be this frustrating. Absolutely ridiculous!!!

[@CanonUSA]

Hi! If you've followed the instructions shown in the video and you're not having any luck with your wireless setup, our imageCLASS support team will be glad to help you. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope this helps!

[@noumankhawaja9651]

I agree it should be plug and play

[@NealHartsChannel]

I have had problems with my printer too. I emailed Canon which was as difficult as possible and after a few days all they did was send me some canned stuff that I already tried searching on Google and here I am a year later searching on KZbin to still try to get this printer to work reliably. I guess I am a fool. Win 11 has been out for some time and all they have is win 10 drivers?

[@johndaugherty7779]

Why in the world the annoying background music? I need information, not entertainment!

[@Noitisnt-ns7mo]

Password?

[@CanonUSA]

If you are unsure of your Wi-Fi password, please contact your internet service provider or router manufacturer. They can assist you with determining your password.

[@user-gf6vm6kf6q]

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