imageCLASS Wireless Setup via USB for Mac - LBP6030w, LBP6230dw, LBP7110Cw

[@sadurnprod]

What a great tutorial! Only have had to reset my printer 8 times because the IP address keeps changing and my Mac can't find the printer anymore! Oh - and thanks for making the manual so easy to read! Terms like WPS, DNS, IPv6, etc. are super simple to the average person! Great job, Canon, you've outdone yourselves once again!!

[@beshir0211]

This was exactly what I needed. My setup was quick and easy. Thanks so much!

[@suziebybtes]

macOS trouble shooting: 1. When the wifi installation software exits unexpectedly, disconnect the cable and go through the wifi software again (without the printer connected) until you reach the screen where it would "searching for wireless access point" at 3:48. Here you connect the printer via usb and hit "refresh" to now start searching for it. 2. If the printer doesn't appear in the list of printers after you finished the wifi installation setup, restart your machine, connect the cable, go through the software once more and in the end DO NOT disconnect the cable. Just finish the wifi installation software (while the printer is still plugged in) and go into your macOS printer settings. Here you might see 2 printers. Select the one that says "bonjour" and add that one. Your done :)

[@vad637]

Mac user here, OS Sonoma. About a couple of months ago (long after the Sonoma update, so not likely directly connected) my printer started falling off the WiFi network. I used to be able to "wake it up" by pulling up the printer tab. I'm technically-savvy and tried the wireless, wired, and Ethernet (cable to router) setups, with powercycling both the printer and the router, only to have it connect for a brief 5 minutes and then begin flashing blue again. I'm not sure if it's the printer modem frying up after years of use or something else, but I will likely be buying another printer.

[@justmad_dan]

Prefect, steps 1:1 as described. FYI: Selected LBP6230dw for F166500 model and it works fine. If you don't see your wifi make sure it's 2.4Hz b/c 5.0Hz is not supported

[@karlabueno1138]

At 4:15 instead of saying "macOS wants to make changes", it says "NSU wants to make changes" and I'm not sure what username and password that's for. any help?????

[@CanonUSA]

Hi, Karla! We recommend running this by our imageCLASS support team so that they can take a closer look into this for you. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!

[@leadwithjoy1046]

Thank you! Wish I had seen this an hour ago! :D

[@elianakahan8876]

This helped me big timeeee! Thank you so much!

[@zo3j]

There is no network setup tool on my mac after the installation. There is only a Documentation folder containing a useless installation html page. I can see the printer wirelessly only on the Macbook that has the driver installed, but other devices such as iPhone or another Mac can't see it on the network. Without this setup tool, I can't seem to be able to access the printer from other devices.

[@CanonUSA]

Hi! Each computer that needs to talk to your printer should have the driver installed, and each mobile device should have the free Canon PRINT Business app installed on it. Devices without the driver or app might not know what to do with the printer or they might not even be aware that it's there. If you need additional help, our imageCLASS support team is only a phone call away. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope this helps!

[@zo3j]

@@CanonUSA The computer drivers/Canon PRINT Business app allows computers/mobile devices to detect and access the printer only if it is on the network. However, the Network Setup Tool app is needed to setup printer's access to local network, so it can appear as a new network device. Otherwise the WiFi feature is unavailable. You guys need to make that app available for download. Get someone who is more technical to read my comment, so we can fix the issue of missing Network Setup Tool in the download site. Nowadays, most new computers don't come with a CDROM, so having the app on a CD is not helpful.

[@ashmarlene612]

@@zo3j i had this same problem. i am ready to throw it in the f*vking river.

[@JoseLuisTV1]

this is so unreal, my printer shows is on the network but not my mac, can do it because my mac only have usb-cport so I have to use a adapter is there another way to connect the wireless 230dw into a mac???

[@CanonUSA]

Hi, Jose! If you need help getting your imageCLASS LBP6230dw to work wirelessly with your Mac, our imageCLASS support team will be happy to assist you. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666) and we're confident they can get you connected. Hope to talk to you soon!

[@karien1972]

@@CanonUSA Do you have a number for south africa please?

[@paolaallendez1213]

If was able to...everyone can ! AMAZING VIDEO Thank you SOOOOOOO much

[@carltonchang3440]

at 4:20 when it asks for the Administrator's name and password, what am I exactly suppose to put?

[@CanonUSA]

Hi, Carlton! Some computers will require authorization from the administrator to make changes, such as installing software or modifying the network connection. If you're the administrator for your computer, enter your user name and password as prompted to proceed. If you're not the administrator, you'll need to reach out to the person who is. If you're unsure about whether you have administrator rights, then we recommend contacting Apple for help with your Mac or your IT department if you have one. Hope this helps!

[@entertaining.universe]

90% helpful thanks Canon

[@CanonUSA]

Thanks, Muhammad! If you need help with the other 10%, our imageCLASS support team will be happy to provide it. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Have a great day!

[@JoshChiam]

i've done all the steps, but in the final step, after adding my printer, select software, my canon software is nowhere to be found! have tried multiple times the same steps but to the same problem . please help!

[@CanonUSA]

Hi Josh: Our printer team is happy to help you with your setup. You can reach them at 1-800-652-2666. Monday-Friday excluding holidays. We hope this helps.

[@ashmarlene612]

@@CanonUSA the hotline does not work.

[@KyrstenPourchelle]

I am currently having this same issue...has it been resolved for you?

[@KyrstenPourchelle]

Downloading the driver after downloading the software fixed the issue for me.

[@julieparent193]

what if you have a new mac that only has usbc ports? I've tried using my apple converter from usb to usbc and it won't recognize it.

[@CanonUSA]

Hi, Julie! We can't guarantee you'll achieve the same results when using a USB hub/adapter, but our friendly support team will be best equipped to look into your options for you. Please give them a call Monday through Friday at 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help!

[@georgeallenjr9394]

I would never have purchased this model if I had known It was gonna be such a pain to set up. Why is everything else so easy to set up compared to this? I want to smash it with a big rock, just on principle.

[@CanonUSA]

Oh my, George! Don't do that, we can help. Please give our support team a call to get you connected and printing. You can reach them Monday-Friday from 9am to 8pm ET at: 1-800-652-2666. We also recommend visiting our Canon Community for printer support information at: canon.us/community

[@ashmarlene612]

hello- I am using a macbook air without usb drive, and using a converter to thunder cable. After plugging in to computer the printer is not showing up as an option to connect to (nothing is popping up) Hoping for a Canon Rep to offer some pointers before i throw things thing out the window (kidding/notkidding)-

[@CanonUSA]

Hi, Ash! If your imageCLASS printer is one of the models covered in this video, then it's designed to communicate with computers via a USB connection or via a wireless router. If you need help getting your devices to talk to each other, our imageCLASS support team is ready to help. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!

[@michaelanthony279]

I just want to copy some paperwork. How do I do this?

[@CanonUSA]

Hi Michael. So we can point you in the right direction, which Canon model do you need assistance with?

[@patrickwong9520]

Can I use USB cable only to print from MacBook? How? Driver is installed already.

[@CanonUSASupport]

Hi, Patrick! For assistance with setup we suggest checking out all of the personalized support options available for your imageCLASS printer, including live support, within your My Canon Account at: canon.us/account

[@tamera1549]

even though the test said it is setup correctly it is still saying offline:(

[@froggie7681]

thank u so much!!

[@freehomefinds7552]

FINALLY. I spent 2 hours trying to set this up with my MacBook Big Sur. It works, but it won't print from Chrome 😞

[@CanonUSA]

Hi. We're sorry to see you've been experiencing issues with set up and printing from Chrome. To help troubleshoot, please visit our Wireless Help Guide at: Canon.us/pmye If you're still having trouble, access additional technical support options from within My Canon Account at: canon.us/account

[@brandstockopt4411]

doesn't work wifi my Mac

[@CanonUSA]

Hi! So we can point you in the right direction, which specific imageCLASS model do you need assistance with?

[@WallStreetBets548]

Worst complicated printers ever ! No more Canon for me ! UnReal you need a whole day to setup a stupid printer !

[@CanonUSA]

Hi! If you need help setting up your imageCLASS printer, our support team is here to help. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@ashmarlene612]

@@CanonUSA i called the help line and it did not recognize the model ImageClass LBP6030- it just kept asking for the model number and it is the most frustrating thing. nothing seems to work

[@sciencemansandera]

Canon is the absolute worst printer I have ever seen to install I would rather have a wired printer that you put in the CD and everything is finished I have never seen such a piece of junk the Wi-Fi constantly drops its connection if you even get it to work; it's almost impossible to install I have like a $380 imageclass printer and it has been junk from day one

[@CanonUSA]

Hi! If you would prefer not to use Wi-Fi, you can connect your imageCLASS printer directly to your computer via a standard A-to-B USB cable. You might already own such a cable, and if you don't, you can find one wherever electronics are sold. If you need additional help, our imageCLASS support team will be happy to provide it. You can call them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope this helps!

[@tembas9881]

Canon is such a trash Laser printer 🖨 very hard to connect.

[@A_Renaissance_Man]

What a bunch of crap for a printer setup.