Cary Matters 311

In this episode of Cary Matters, At-Large Councilmember Carissa Kohn-Johnson and special guest 311 Assistant Director Carolyn Roman dive into Cary 311, the Town’s central non-emergency line for services. Discover how Cary 311 simplifies interactions with local government, from paying your water bill to reporting issues like damaged sidewalks. Learn about its integration with cutting-edge tools like AI and geospatial mapping, as well as exciting updates with Cary 311 v2.0, which enhances accessibility across phone, email, social media, and more. Find out how this system is transforming service delivery and fostering stronger connections between Cary and its citizens.