Case: VoltVault

The client’s company is one of the largest in Illinois whose main activity is #NaturalGasDistribution across the USA. The company needed to improve the quality of #CustomerService and simplify interaction with its customers (owners of residential and #commercial properties) as well - actually, this is how the idea of #UtilityApplications #development was generated.
The result of our work:
- Reduction of call center operating costs, up to 37% of total costs, as well as time savings due to downtime and manual processing of requests.
- Speed of processing client requests reduced from 7 days to 5 minutes.
Read a detailed case study on our website wezom.com/portfolio/case-volt...