I’m so sorry that happened to your store! As someone who worked in retail for almost their entire life, the amount of negative reviews I’ve seen of things and known that they’re all because the customer didn’t do their due diligence is insane! You seem totally fine but don’t let it bother you if it does! We got you girl!! ❤
@purelybudgets14 сағат бұрын
hey Maddie!!!! amazing video! keep it up!!! 1 stars are the bane of my existence
@LilaBudgets3 күн бұрын
Hi Maddie!! ❤ Awesome stuffing! Glad you’re back, seems like a busy but fun week last week.
@alittleofitall_Күн бұрын
Gosh that sucks so much. I’m so sorry. I have had a couple of similar experiences and it sucks so much. Also- this video was perfect!! No problems at all! 😍💚
@terrychittam8483Күн бұрын
Hey Sweetie,I received my order today and I love it all ,thanks so much for the freebies that was so kind.My order came so quick ,I’m new at this .Maybe I can get the hang of it ❤️❤️❤️❤️
@sumbunnyluvs2budget7113 күн бұрын
Great cash stuffing. Have a great week!
@mandi_17233 күн бұрын
Hey Maddie!! Great video. Sorry to hear about the 1 ⭐️….. unfortunately there’s petty trolls out there & always looking for trouble. Don’t let them get you down. Chin up & hold your head high! Your shop is fantastic & clearly states your policies.
@thebudgetevolution3 күн бұрын
Hi Maddie, nice cash stuffing 😊😊💙💙
@budgetwithlina3 күн бұрын
The 1 star review was definitely not fair! I also have two different prescriptions for my eyes and I wear daily’s so my contacts are always expensive too 😂
@AngiesFinance3 күн бұрын
Yayyy Maddie's back!! I'm sorry about your 1 star review, but you were definitely in the right here. She misread the product and decided to let her ego win over :( I wouldn't even stress it! I'm glad things are settling down at your house and the busy holidays are over! But it definitely sounds like fun to be spending time with family. 💗💗
@Avenue60co3 күн бұрын
Hey missed ya girl ❤ glad you got to have so much family time ! I had a sienna loved the doors now I drive an suv to tow our airstream lol van was actually pretty fun open doors get out kids lol Oh my eyes have the same prescription too
@SaveItMell2 күн бұрын
Happy the hiatus was from family busy times...and *&%$* that bad review, especially when it wasn't a quality issue, but a comprehension issue on their end!! Your products are very clearly marked ♥
@LivvyLand.Creations3 күн бұрын
I am sorry to hear about the unfortunate interaction with a customer. Accountability is a struggle for some and you were right to stick to your policy and not refund. Most of us that have Etsy shops have the no refund or exchange policy because the item is already made, time has been spent and product used. It’s not like a manufactured retail item where you can refurbish and resell it, even if the customer shipped to back to you. Which shipping it back would be a whole different matter to address. Your customer was mad at themselves for their foolishness and took it out on you. The challenge is still of quality and usable, she just needs envelopes, which are easily available on Amazon or shoot, use a Ziplock baggie if needed. 🤷🏽♀️ You would think with my 20+ years in banking that people’s ridiculousness wouldn’t shock me but, then outrageousness is encountered. Hold that head up high, Maddie. The crown needs to remain on the head. ❤
@SavingswithGrace3 күн бұрын
That sucks about the one star review! Ugh people can be so petite sometimes 😫 At least everyone in this community knows your produces are awesome 🤍 your hubbys contacts sound like mine, we can’t help our bad eyesite 😂 Great stuffing as always girly! 😊
@ritikalalwani12973 күн бұрын
💕💕
@linapalmberg30953 күн бұрын
Isn’t it for the third week?☺️
@budgetwithmaddie3 күн бұрын
@@linapalmberg3095 I started week one on the week of Jan 1st 😆
@linapalmberg30953 күн бұрын
I think you missed to fill in one “bubble” in thanksgiving😊
@budgetwithmaddie3 күн бұрын
@@linapalmberg3095 i also forgot to fill in my travelopoly icon too! 😆 lol!
@valeriem61873 күн бұрын
That's on her for not properly reading the description. She could have messaged you beforehand to clarify. Shame on her to being so petty.
@budgetwithmaddie2 күн бұрын
@@valeriem6187 I agree!! It’s totally a shame because as a small business owner, reviews are everything!! People who don’t watch my content and don’t know the backstory will go on there and read that 1 star review and it’ll deter them from purchasing from my shop. It sucks but it is what it is. I won’t let that negativity stop me. 😌
@Caffeineandbudgets3 күн бұрын
Ugh, sorry about the 1 star review! But I honestly still can't believe a lot of people don't read product descriptions especially when it comes to handmade products.
@budgetwithmaddie2 күн бұрын
@@Caffeineandbudgets thank you, and yes I agree. The description and pictures are clear they are not envelopes. 😩
@itsrelaxitaxi3 күн бұрын
🤎🤎 Don't stress, I think your setup still looked great!! Very relaxing vibes to me. ☺️☺️ Sorry you had to deal with that unfortunate situation but it sounds like you handled it in the best way you could and stayed true to your stated policy and that's all you can do!! 🫶🫶 I already started my rainy day fund challenge the day it came I just couldn't wait!! 🥰🥰 Take care 🤍🤍
@elainlangley11833 күн бұрын
You don't need people like that around you. Get rid of the negativity
@budgetwithmaddie2 күн бұрын
@@elainlangley1183 agreed! 🙌🏼 negativity is sooo bad for the mind and soul. Thanks for always supporting my shop girly! 🫶🏼🤍
@elainlangley11832 күн бұрын
@ ❤️
@planwithelisag3 күн бұрын
Great video Maddie. As a viewer and customer, your listing clearly show that these are not envelopes 👀 and i agree with most its very important to read the descriptions. Do not feel bad 🫶.
@budgetwithmaddie2 күн бұрын
@@planwithelisag thank you Lisa!! I am thinking of adding something in caps in my description now that states they are not envelopes. Maybe that’ll help clarify as well. 🤣 I appreciate you girly! 🫶🏼🤍
@OandLhere3 күн бұрын
MADDIE!!!! Wait 1 star doesn't mean u're #1? 😮🤔 ooops my mistake! 🤪 girlie people can be so petty sometimes. I know I've been petty on occasion myself. (I hate to admit that, but i just want u to know it happens to the best of us and we usually feel bad after we calm down) Please don't let it get u down that was totally her mistake not yours. She was just hoping that if she reviewed u with 1star u would refund her. I'm proud of u for standing ur ground and not caving. You're loyal customers know u strive for perfection, and we appreciate ur efforts!❤🫶
@budgetwithmaddie2 күн бұрын
@@OandLhere lol I wish that’s what it meant lol! 😂 Yeah it just sucked getting that review. I think she kinda did it out of spite that I did not refund her. After I explained my policy to her she replied “K” and then 2 seconds later I got the review. It is what it is. And thank you Lena, I love my loyal customers, esp you!! 🫶🏼🤍 take care girly!