We are Joyor Europe so you should contact Joyor USA via email to info@joyor.com.cn. Have a nice day :)
@nightwarrior19809 ай бұрын
My newly bogught joyor arrived with a suoer tight anterior break caliper! The disk scratches on all of its travel. I already texted the amazon assistance, but what should i do in the meantime??
@JoyorScooter7 ай бұрын
Hello, this is might be a minor installation issue. I suppose any workshop can help to adjust a bit the brake. However, if you wish to contact Europe customer support please file your request in this link: joyorscooter.com/pages/limited-user-warranty. For other regions, please contact: info@joyor.com.cn. Thank you and have a good day.
@seriouslyproductions69033 жыл бұрын
My x5s did not want to allign after a innertube change. So sadly my baby scooters going off to the warranty people. I love this scooter tho
@JoyorScooter3 жыл бұрын
Hello! We are sorry to hear that you had a bad experience! If you have any further doubt you can also contact our Customer Service at info@joyorscooter.com apart from the official distributor from whom you purchased your Joyor.
@Ravenmore893 жыл бұрын
What are the silver & Black pieces called, I'm missing some for my scooter?
@JoyorScooter3 жыл бұрын
Hello! Can you be more specific, please? Which pieces exactly are you referring to?
@laptech37673 жыл бұрын
which type of pads i neeD? my x5s is on 1500 miles
@JoyorScooter3 жыл бұрын
Hello! Joyor X5S has only one type of breaking pads - rear.
@elieserpalacioscruz1053 жыл бұрын
Where can i buy a foldbol handlebar my broke on my scooter and I really need it
@JoyorScooter3 жыл бұрын
Hello! You can buy original spare parts on our website: www.joyorscooter.com/products In case you don't find the spare part you are looking for, you can order it through email at info@joyorscooter.com
@elieserpalacioscruz1053 жыл бұрын
Ok thanks very much i can’t find it and the email doesn’t work
@JoyorScooter3 жыл бұрын
@@elieserpalacioscruz105 Please, try again: info@joyorscooter.com and make sure you put subject.
@elieserpalacioscruz1053 жыл бұрын
Ok thanks
@juancarlos4164 Жыл бұрын
My brakes stopped working on my joyor s 10. Do I need to replace pads or does it need bleed? I need help!
@JoyorScooter Жыл бұрын
Hi Juan Carlos! We need more info for helping you. Can you send us an email explaining your problem to info@joyorscooter? If you can send us a video is better.
@JoyorScooter Жыл бұрын
Hi Juan, It can be both. Please send more details to our support channel and our team will help you out: support@joyorscooter.com. Joyor Pop Mobility team