CHAOS, THREATS & SHOUTING - Nintendo Switch Midnight Launch

[@ArtalaCarte]

Warning! This video contains Canadians rioting outside of a Vancouver mall! At one point someone even raises their voice...a little... But don't worry, there is cute mouse footage to balance everything out.

[@Joseph-hi8ow]

Art ala Carte lol

[@sketchsyrup]

It was so Canadian in nature...no violence just disagreement! lol Saying this as a Canadian btw :P

[@BumbleBaylee]

+Art ala Carte Hhahahahaha!

[@artbybilyana]

😂😂😂😂I love Canadians. They're so polite even when rioting.

[@brikhouse22]

Lol not so much during rioting (look up Stanley Cup riots of Vancouver) but yeah we're a lot less violent than the US in these kind of altercations.

[@LumiImp]

Eeeeeesh that guy. "I have work in the morning." Well, then, be an adult and take responsibility for your choices; you wanted to stay up to get a console, maybe you'll be tired at work. If you're worried about being tired, go home. Geezus. Also, that mouse was the best. Go go book mouse! :D

[@cyberfly_]

I feel so bad for the retail workers. They do try their best to get everyone their orders, however in the end, their higher ups have the authority to do whatever they want, regardless of if it makes sense or not. It's frustrating to both the customers and the employees, because they don't have a say in what the store does for launches like this. They are even forced to up-sell (sell more products to customers along with their orders) along with the event, and if they don't do that, or change the way the pre-order lines work, they get fired. It isn't their fault, it's their bosses and ceos that do these crazy things that make no sense and cause headaches for everyone. That said, you guys have every right to be angry and upset, because the stores did NOT handle the launch day well at all. But instead of complaining to the store employees, I would've complained to the heads of the company itself. The employees are following orders they can't refuse. I've worked in retail and I've had this issue happen so often during busy days or sales or promotions, and there are always complaints. So I guess I feel more sympathy to the employees rather than the customers... But regardless, the line wasn't handled properly, I wish they'd had a better system in place, but they have little to no control over how the launch day works.

[@sketchsyrup]

I agree, retail employees always get burnt especially when they had no say in the matter at hand.

[@shortii12341]

I agree my manager has the say so. I just do what they say.

[@mishumydog]

Coloredtechno yeah

[@Redcloudsrocks]

Fuck the retail worker, as a customer.

[@FootlongColdCut]

Wicked Minish No, fuck you, as your lord and savior.

[@Palitato]

Having been on the side of customer and customer service provider- No matter how angry you are about your wait, please don't yell at the employees. They are often following company policy and cannot change anything that they are doing, even if they know it's a shitty situation and a bad way to do things. They can't say that though, because it's company policy, and it could get them fired. On that note- I think that anyone who preorders should have priority. I also think that they were probably taking so few people in at a time BECAUSE of how unruly people can get- Mall Security probably enforced a certain number, and for safety purposes the employees were only allowed to let a certain number of people in at a time. There are also things like customers having questions and conversations and system errors, and cards declining, and people arguing about things in the store, etc... The employees aren't rubbing their hands together maniacally behind the counter to make people wait outside. They want to get out of there too, and probably more- they don't have any benefit at the end of their shift except their normal paycheck... everyone else gets to do their waiting, get their system and leave. The employees have to wait until EVERYONE is gone, and then clean up and go home. They have to deal with every single angry customer and no one in their right mind would purposefully drag that experience out unless they're a sadomasochist.

[@greenflavouredink]

Poor Baylee, so much awkward turtling going on during that line. But isn't is amazing how, when you're standing in line for an extended period of time, you form a little comradery? I stood in line for about 8 hours once to get tickets to a convention and by the end of it were we all BFF's and we would fist bump every time we saw each other at the con. The mouse was my favorite part, not going to lie.

[@ChaosOrZen]

wow. angry Canadians. how rare.

[@jaimewilliams5609]

TJ Duprey ahaha

[@mishumydog]

TJ Duprey eh?

[@asmallbabby4205]

the apologized off camera

[@zoseph_thegreat1168]

TJ Duprey What's that so posed to mean? I'm Canadian

[@ChaosOrZen]

Canadians are the nicest people on earth. this was the most angry I've ever seen a Canadian. in the states, someone would a gotten punched. I am in awe of the level of civility. sorry if it came across any other way. much love and respect.

[@cloudnado67]

Angry Canadians are hilarious, I don't want five minutes I want a sWITCH

[@candycoatedthorns2876]

I can't believe you sat through that. You've got strength, dude! I would have been gone in an instant and came back in the morning when everyone was more personable if I had the Switch Pre-ordered. Nothing is worth having to sit in a fight. Either way, Enjoy that HD Rumble!

[@Ravenessae]

That line needs to breathe 😂 All I saw was Baylee turning into a turtle. Glad you were able to get in though!

[@curlyfryzzz1]

That crowd was god awful. People need to chill

[@otomeleifu]

curlyfryzzz1 they act like pre-orders for major Tech always goes easy. like you good homie chill

[@Tsumerae]

I was in that other line at Metrotown last night. I didn't get a chance to say hi since I didn't want to lose my spot in line but from what I gathered what was happening: A) There were people who had coupons and trade ins and that slowed the process down B) People were shopping around EB inside the store or waiting just outside the store without leaving C) Security was REALLY stingy and the EB staff had to beg them to let the last wave of people in D) The EB staff were true heroes last night.

[@alvarovilla7309]

I always thought that a pre-order is a guarantee that the item is yours before they sold out. And that's it. There's no other perks. So i remember this one time idk what item it was for but they attach a ticket to the item you pre-order. For example if 50 people pre-ordered the item. 50 items will be reserved to the 50 people who pre-ordered it. So those don't get sold to the people who didn't pre-order so the other batch of item are free to be sold to anyone. If the freely to sold batch runs out that's it. Only the pre-orders batch is sold to people who pre-order. idk that makes sense but i hope it does. That's what i think Pre-Order means/is done.

[@kayladeriggi7210]

Alvaro Lawrence thats why I was confused about the pre-order people freaking out like... they're going to get a switch anyway just go pick it up the next day?

[@alvarovilla7309]

Kayla Deriggi idk if you can pick it up the next day because i think you have to get it before a specific time limit. But you know idk every place is different.

[@BlooWolfy]

I have never heard of a place having a shorter then 3 day grace period to pick up your item but I could be wrong (I normally hear a week).

[@alvarovilla7309]

BlooWolfy yeah idk either

[@awesometakumi5602]

Baylee low-key enjoying the chaos XD

[@molls19]

People like that guy are the reason I can't work retail anymore 😂 it's completely understandable to be upset, but calling the store to tell them to hurry up seems a little much to me, and in my experience it usually slows down service lol

[@Palitato]

Exactly! "Well sir if you would stop calling and taking up my time with answering the phone, I could serve more customers and the line would move a little faster!" THEY KNOW the line is going slow. They KNOW people are angry. You don't have to call them to tell them that! Unless your call is "Hi, I'm in line outside and there's a dude here getting SUPER pissed off and he's threatening to punch an employee in the face when he gets inside. We called the police. Wanted to let you know." Or, "Hey, there's a lady out here on crutches, is there any way she could wait somewhere inside with a chair?"

[@malinity]

I went to a midnight launch in Toronto and lined up at 5pm, people were offering pizza, Timbits, holding places as people went to warm up or use the bathroom. Sharing Chairs and Blankets and making new friends.

[@Maria-dm4wj]

The tension makes me want to turtle away like Baylee did in her jacket.😂

[@coyote9897]

I got so much anxiety just listening to those people pitch a fit.... like... holy crap...

[@ilasja5639]

the best part of this was when you were slowly pulling your face into your coat like a turtle shell while people were yelling. wild. we had a midnight release where I work and I can't imagine how that went, we only had TEN consoles to sell outside of what we got in for pre-orders.

[@BrittanyDarling18]

If I was the manager I would have kicked that guy out no matter what. I can't stand when customers complain and act entitle that way. Those employees had no say in how things went & if you've worked retail, know they were going as fast as possible so they could go home. Yes, he pre-ordered, but that doesn't mean you get one FIRST. It only means that you are guaranteed to get one. The pre-order line may have been longer and waited longer but those people knew they would go home with a Switch no matter what. The regular line could have waited all night only to sell out in 1 hour and be left with nothing. That guy should have just shut up and be happy knowing he was definitely going home with one regardless of the wait time.

[@balderdashdarling]

LOL the second I heard the cursing I was like *pulls up a chair/popcorn eating gif* I CAN'T WAIT TO HEAR THIS STORY. 8D

[@zuzannarajewicz2187]

I love it how Baylee is just hiding in her coat... XDD

[@fmaluver01]

This is why I'm glad I live in the middle of nowhere. When I went to the midnight release of smash bros there was only 10 people and they were all quiet introverts. The employees were just kinda like "eh" and let us in at 11 because of how small the line was

[@maggotblood.]

just because you already paid, doesn't mean you're going to get in any sooner. everyone is paying the same price. pay extra to get in first... lord. people have no patience. and more importantly, it's a fricken console.

[@Nona-fk2hp]

I usually buy stuff at the game store, but got the switch through Best Buy. The midnight launch went so smoothly and everyone was so happy & excited..and as you suspected, there wasn't as huge of a crowd. I was home by 1AM & stayed up playing pretty late. I checked Twitch to see if you were streaming Baylee..not knowing if you even planned to. Not much chance for that getting in at such a crazy hour! What an adventure!

[@terriermon35]

The GameStop that I worked at in the US, we had to shut down the store lock the door and had to call the cops because people were starting to go way to far and were becoming very dangerous to handle. I was there cleaning up to the point that my next shift would start. Thank god my boss called other people in to cover our shifts after the craziness of last night.

[@thezombunny4004]

dang lol thats alot of chaos and baylee is just like im a turtle no one sees me

[@DownhomegirlKate]

they went to a midnight release with a huge line... what else did they expect? lol

[@jimmylandy1163]

Your reaction to the fight was priceless 😁

[@faithancheta6103]

This is such a funny vlog like this has to be the funniest one. Like you hear adults cursing for 23 seconds of the vlog, then the next 36 seconds is cute mouse footage and omg that just made me crack up. And when bailey was just standing there while everyone was yelling trying to sink into her jacket was so funny 😂😂

[@brysongates863]

I love how while they were arguing u just like curl up in a ball and hide😂

[@boodarkoart3656]

You're the only KZbinr I watch every single day, I've become low-key addicted to your vlogs Baylee oops. Also that skit was amazing, it made me laugh so much :')

[@grimgracious]

I've been in similar situations, just turtling into my jacket standing in-between an argument. So awkward. . . Whoever organized this did not do it well. I'm guessing they didn't have enough security that volunteered to be there, otherwise they'd have let more people in. Main concerns during things like this, especially at malls, is keeping a crown from wandering elsewhere. No other store should be affected if one shop is having a midnight release, so a limit is put into how many can go in. Then there's people taking a long time to checkout to consider, as well as the hype - people may get too excited and restless the later it gets. Concerns grow over customer behavior, especially with decreased security. The pre-order people must have been spoiled in previous times. Pre-order only guarantees you get one, not that you'll get in there first. Imagine going through the line only to find out the ran out? You don't have to go through that, but unless they include some bonus that's pretty much all you get. Theoretically their line should have been going faster since all they have to do is confirm proof of purchase, but as someone who's seen both processes it's pretty much the same.

[@Nikey161]

I got my switch this morning, No crowd, no shouting, and no hassle. But i was just lucky my local Target is far enough from the cities to not have the lines.

[@sirsnufflepuff]

You inspire me Baylee, you are honestly my role model in life~ Thank you so much for your vlogs and your amazing smile

[@AdriScribbles]

oh my Lord, those customers reminded me of the people I deal with at the call center I work at.... I was getting panicky just hearing this...

[@SilverFoxForestsDesigns]

Its really really good you recored the whho haaa aas then if something had gone nuts you had the evidence.

[@hayleehernandez2007]

THE MOUSE WAS SO CUTE OMG!

[@pawpawskun]

People are crazy. It's just a console. Like I want it but I will wait.

[@amandademizio8783]

jeez all those angry people... if you can't deal with the slow and frustrations of a midnight launch, don't go. it's probably the mall for the slowness and the reasons why you can't wait inside. this is why i always go to a standalone store for releases so i don't have to deal with mall bs. lol.

[@starcookie_1136]

I feel so sorry for you balyee listen to that while you wait patiently anyone agree

[@GothicPrincezz]

I get the same way when people in line start to complain. Just keep quiet and listen to them. 😂

[@DeadByTabbeh]

I know this is a fairly old video, but the game Christian is playing at 8:15 is horizon zero dawn, and just because I remember Baylee mentioning her liking this artist a lot ( the flower girl w/ bun and septum ring is one of her prints) loish, or Lois, actually helped with the character design for Aloy the protagonist back in 2013 :3

[@TheSaltyMits]

Bayls' face is hilarious 😂😂 I was making the same face as you did while those people were bickering 😂

[@juliayulia10]

gosh I always feel so awkward at those situations. I would just want to die in a hole because I hate confrontation lol

[@chloeking5040]

LOL I HEARD "DON'TCHA KNOW!" in the vlog. Canadians

[@TheBicycleLadyThings]

Love seeing midknight and kiki hugging while sleeping in the box together

[@lovitaminks8196]

I got my switch by chance, I showed up at target at 7:50am to get Ed Sheeran's new CD and ended up in the same line for the switch to get in the building and i was like why not and got one today :3

[@elliekim4010]

Proud to be Canadian.

[@fancywhale1881]

Baylee your face during the fight... Congratulations for surviving the adventure!! :D

[@indiarts]

When people say gaming isn't a serious kind of thing, people threatening violence over a game, this is serious stuff peeps

[@aricely7846]

I am dead about the mouse omg Baylee 😆✨✨😭

[@brikhouse22]

That was such a Canadian interaction, if this was in the states there most deff would have been punches thrown lol

[@hellolala]

you guys have perseverance, I'd pull out waiting in a short line at mcdonalds.

[@starlynb2475]

You should do more videos like your recent skit 😂 loved it

[@Stephinachan13]

Midna playing fetch was just too adorable

[@nayha2802]

omg that sounds like absolute madness! meanwhile we just camped out at best buy and chilled there for a couple hours :p

[@nayha2802]

at my store the last person in the line got the last switch and everybody cheered xD

[@raynlang501]

Baylee, I love and admire that you are so willing to tell the internet anything you feel like saying......... I'm always paranoid that I'll end up making someone mad or upset........ Also, that fact that you love Pokémon makes me love you even more because I have a secret love for it (I hope my family doesn't somehow find this comment omg)

[@xxXXxx-te2if]

THe woman of the year award goes to BUMBLEBAYLEEEE congratulations, you won the woman of the year award ! 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆

[@artydrawss]

LOL everyone needs a little chaos in their life! TBH I love going to midnight releases its like a mini black friday sale! If you've seen those lines and riots and that chaos then you know what I mean!

[@sambeawesome]

An adventure indeed! xD Oh wow. Glad it didn't get /too/ crazy though.

[@MandyRosko]

At least the mouse was a cute distraction from the fighting. The next time there's a huge line up and angry people, someone should just unleash multiple cages of rats on the people in line and I'm sure that will calm everything down :)

[@TheNerdGlasses]

My friend went to the launch in Toronto and he had a similar experience. The line went really slow at EB because the employees tried to up sell everyone in line instead of having people pay for the system before midnight so people could just pick up their console and go. Of course, this isn't the employee's faults but I'm sure EB corporate really just wanted to squeeze as much money as possible instead of thinking about customer experience!

[@ArtWorkOfDR]

omg ur kitty play fetch is so cute love it

[@pixel_punches]

lmao i love Baylee's "._." face the whole time XD

[@katrin5620]

Bayleeeeee you are my inspiration

[@cpinktea]

Did you preorder yours? We preordered ours and we got it like 30 mins after midnight

[@BumbleBaylee]

+KawaiiCallie Yes, I did. I'm glad you got yours quickly!

[@JakeDoesArt]

Wish i went for midnight release here -_- the town i went to go pickup the switch has at least 20 000 ppl so i didnt really expect much of em buying it... it sold out by 8:00 am........

[@naomibee9020]

Lol, that poor guy wondering why there's an influx of people addicted to McDonalds.

[@TheEmilyxx99]

i live for the drama in this video omg

[@toboe333]

If the non preorder line was going faster why didn't you just switch lines?

[@BumbleBaylee]

+Samantha M Because we would have been at the back of that line and our position in the pre-order line was better.

[@pet_tularhodes3687]

Really yes preorders all first then others

[@Juanlescano17]

thank god I got my switch yesterday instead of waiting on a long line

[@tiannahmakia]

your cats are the cutest

[@camarijaybooth]

never in my life have I seen a group of people excited about a mouse

[@doggopups1634]

Ahhh I saw Terry from Gloomgames!!!!!!❤️💛💚💙💜 he is in front of Baylee and is probably with kassie!

[@kittycatchey2330]

Here in ontario our town had a cancellation of the switch's midnight releaee :'( so I got up at the Crack of dawn instead lol

[@immatureproductions4489]

Dumb comment of the day: I didn't know Canadians could get mad!

[@sb4677]

ImMATURE Productions ikr I'm Canadian and not everyone's happy lol,, even in Downtown Toronto

[@shivaniegookul5181]

ImMATURE Productions lol

[@rayrayramirez5860]

I'm so SHOOK

[@bloompink680]

Your face was like get me out of here boiii lmao dead 😂😂😂

[@AllySorge]

Midnight releases are crayy. I remember for the last Harry Potter book there were cops everywhere because people were causing drama

[@mewffin1775]

I so don't want to cross an angry Canadian's path. Between getting my car towed and this. Hahaha, was so entertaining to watch. 😆

[@kateobrien2793]

today i learned that Baylee is a chaotic neutral

[@The1979karen]

The CAT WAS THE BEST PART LOVE CATS

[@soup_redacted3386]

Btw malls have certain number of people allowed in the store because of fire regulations.

[@PonyStudioisAWESOME]

I bet your friends were all like: Baylee you better be making a protest poster back there 😂

[@beautifulmitchell]

first world problems. as a customer service rep i really feel for that guy. adults are horrible.

[@gemma7680]

If it's pre paid couldn't you just go in the next day and pick it up?

[@lisaduell7655]

hope in the end it was worth it :) 💓

[@skrymmorie]

lmao at the guy thinking you all were in line for McDonald's 😂

[@chelsiesorensen6218]

I recognize that sound CHRISTIAN IS PLAYING HORIZON ZERO DAWN :D ( I thought that was it when you said he was playing the other night) I have also been obsessed with the game ever since it came out :)

[@pigknit]

Omg lolol I can't with those customers 😆

[@pet_tularhodes3687]

Omg u should have come to my store they had 16 extra consoles in and out in 5mins

[@dancemusicsinging]

This video was crazy.

[@mbwildlife]

Its like the drama helps the time go by faster hehehe and a little mouse for entertainment, And that employee so called person incharge my husband calls them Capin save a sail!!!! hehehehe

[@DARRELLZINGALE]

The Tea is BOILING

[@AnimeGirl2586]

My hubby also play the same game Christian is playing I think is called Horizon 😊 ..

[@eilisimahony7871]

That is really stupid though the people who paid extra to pre order should obviously get in first that's messed up!

[@BumbleBaylee]

+Hobbys 101 It's the same price whether you pre-ordered or not. Pre-orders don't pay extra.

[@emilysanders5385]

Hobbys 101 the only advantage to pre ordering is you don't have to pay at the store really

[@mishumydog]

Hobbys 101 yah!

[@PokettoManStar]

It's not stupid at all, that's how every midnight launch I've been to operated. EB has rewards cards, and folks who spend more to get their higher tier cards line up separately, and get their items before the bottom feeders.

[@eilisimahony7871]

Bumble Baylee 😱😱seriously!?!? Me and my brothers have to pay 15 to have it pre-ordered and kept for us!

[@TehAwkw0rdGam3r]

mom and I loved that video :P y'all did a great job!

[@ScooppyLise]

Christian is playing Horizon Zero Dawn! I was caught off guard (my dad is lead of the tech team at Guerilla)

[@eilisimahony7871]

My dog won't even fetch 😂she just watches it flt past 😂