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A few years ago, journalist and author Charles Duhigg was asked to help manage a complex work project. He drew up schedules and planned logistics. When a colleague told him they felt their suggestions were being ignored, Charles knew he had to face his own failures at communication. In this episode, Charles will break down why some people are able to make themselves heard and how to hear others clearly to become a “supercommunicator.”
🌟Timestamps🌟
00:00 - Intro
02:38 - Early Career and Family Business
04:06 - Internship Experience at The Post
06:08 - Turning Criticism into Constructive Action
10:15 - Supercommunicators Book
13:47 - Differences in Communication
15:58 - The Story of Felix
20:22 - Learning from Chris Voss
25:10 - Identifying a Super Communicator
38:51 - When Conversations Don't Connect
42:55 - Three Types of Conversations
56:00 - Why Small Talk is a Waste of Time
🌟Resources Mentioned🌟
➡️ Charles Duhigg’s Website: www.charlesduhigg.com/
➡️ Charles Duhigg’s LinkedIn: / charlesduhigg
➡️ Charles Duhigg’s Instagram: / charlesduhigg
➡️ Charles Duhigg’s Twitter: / cduhigg
➡️ Charles Duhigg’s Facebook: / charlesduhigg
➡️ Charles Duhigg’s Newsletter: charlesduhigg.substack.com/ar...
➡️ Charles Duhigg’s book Supercommunicators: How to Unlock the Secret Language of Connection
www.amazon.com/Supercommunica...
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