Chat System In Powerapps Gallery | Simplify your IT Helpdesk Management

In this beginner-friendly guide, I’ll walk you through designing a chat system in PowerApps gallery.
Download the app and flow from github:
github.com/swa...
How to import the flow and .msapp file:
• PowerApps Chat app - I...
You need to setup a SharePoint list on your side and then connect it to PowerApps, otherwise you will not see any data in PowerApps. Here are list columns you need to create:
Field Name | Data Type
--------------------- | -----------------------
Title | Single line of text (Default)
Ticket ID | Single line of text
Priority | Choice
Status | Choice
Description | Multiple lines of text
Category | Choice
📱 Follow me on social media:
LinkedIn: / swaminawale
GitHub: github.com/swa...
Blogs: swaminawale.com/
💖Sharing is Caring
Subscribe for more content & 🔔 Don't forget to hit the bell icon to get notified about new videos!

[@naveendas9173]

Lovely work. Thank you.

[@PowerPlatformSimplified]

Thanks 😊

[@703_Tech_Solutions]

This is great …great work my friend.. 👍

[@mayurkulkarni2829]

Great work! Thanks for the video.

[@savagebabajide8822]

Great work my friend

[@vigneshravi6025]

Good job

[@Shifu_Ali]

Bro, I was dying to know this feature ... thanks a lot 🙏❤️

[@PowerPlatformSimplified]

You're Welcome 😉

[@saanisirajulhaque375]

This is great work

[@andibr7105]

I will try..😊

[@digiboosterbynikolina]

Niiiiice

[@PowerPlatformSimplified]

Thanks!

[@mridvikamalebennur2109]

Hi there! Thank you so much for the video! I had a question. I am trying to follow the same power automate code in the get list item section and for the "Apply for each" section, the author.email, text, and createdDate dynamic content does not show up for me. Any suggestions for solutions?

[@PowerPlatformSimplified]

You can write them manually. here's the code { "commentBy": "@{items('Apply_to_each')?['author']?['email']}", "commentText": "@{items('Apply_to_each')?['text']}", "createdDate": "@{item()?['createdDate']}" }

[@TanyaMaak]

Hello, thank you for the great video!! Can you clarify what code you added in the JSON viewer initially to see the metadata (author, created date)? I was trying to see how I can replicate that in case I want to add other fields in the metadata to my app.

[@PowerPlatformSimplified]

Thanks 😊 I used the 'Send HTTP request to SharePoint' action, and the response I received from this action is what I was showing in the JSON viewer. Just FYI, if you want to display other metadata in your app, make sure to handle null/blank conditions in your flow/app. Because sometimes you'll encounter an error like 'value is null' or 'value is not expected,' etc. I haven't done this with other metadata, that's why I thought these issues might came.

[@silumkomagwa389]

Hi Swami, I hope you are well. Great work indeed with the App. This is amazing. I struggled to import the app. Received this error, "Something went wrong. Please try again later." I tried to import both the package and MSAPP file. Can you assist with a solution?

[@PowerPlatformSimplified]

Hi, I tried to import flow and .msapp file in another tenant and it is working. FYI, this is not a solution and, If you are getting error in powerapps is because SharePoint list is not connected. I created a quick video to show you the import process please check and let me know if you still facing the issue. kzbin.info/www/bejne/pZOQgp2ajNKibLc

[@silumkomagwa389]

​@@PowerPlatformSimplified​, Thank you Swami it worked. This concept would be even more awesome with some user role login. I appreciate the content. I think youtube.com/@RezaDorrani would be proud to see this video because we spoke about this in one of his previous sessions.

[@PowerPlatformSimplified]

Thanks ♥️ You're right... It was just concept purely focusing on "Chat functionality" so you can use it any app where its applicable and have SharePoint as a data source...

[@mayurpawar6575]

can we mention people in this

[@PowerPlatformSimplified]

Unfortunately not. We can so this in list directly but using PowerApps we don't have such control.

[@mayurpawar6575]

@@PowerPlatformSimplified kzbin.info/www/bejne/q2jYfZqAiJKBi9Usi=CAq2iXU5TVinK0Z7

[@mayurpawar6575]

here it was done

[@sbotta73]

Yes, you can. But the email notification that the user will receive will bring him to the spol list item and not, obviously, to the app: not very useful

[@PowerPlatformSimplified]

Right, if you just want to mention then that video of Reza is useful. I was also about to suggest you the same to go with people picker but from user point of view, why to navigate them on list, Right? BTW, thanks for sharing 😊

[@camillabutturachrusciak3824]

Hello! Thank you for the tutorial. Im having an error in my app: In my "x" field of the chat message im having this error message: If(ThisItem. commentBy User().Email,12,85) Name isn't valid. "commentby" isn't recognized. The same happens in IfError(Office365Users.UserProfile(ThisItem.commentBy).DisplayName,"",If(Office365Users.UserProfile(ThisItem.commentBy).Mail = User().Email,"Me",Office365Users.UserProfile(ThisItem.commentBy).DisplayName)) Name isn't valid. "commentby" isn't recognized. and "UserProfile" has invalid arguments. How can I fix that? Thank you in advance

[@PowerPlatformSimplified]

Hi, there are two Power Automate flows as well. I hope you created those first. We are retrieving data from these flows, so if they are set up correctly, you should see values in the tables. Please check the image below for reference: tinyurl.com/27yxc2ac If you’re still facing issues, feel free to email me or send a video at [e-mail].