Child passport issues ?

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We are going on holiday and the twins need passports. We ordered ours and they came first as myself and husband had only to renew. The children's passports were new so had to go through the UK process of applying for a passport. We needed to send in birth certification to the passport office so we did that. However, they accepted my daughters but not my son but why? The reason is that we sent the wrong one we sent the short version and it needed to be one with the parents' name on it. Shocking to us they printed my daughter one with a short version. In today's video we go over this and we talk to someone on web chat.
If you haven't seen our Cyprus video about going please check it out but I will be making more videos closer to our trip later on this year.
Travel and advenure as a family of 4 we go away places here in UK to theme parks using Merlin passes in 2024. We talk about travelling with children and sometimes we do video such as shopping hauls. Starting 2024 we will have a monthly guest for our coffee show podcast so please come and join us
We are family with two children with autism and ADHD we are based in the UK. 2024 we have got Merlin passes which mean we can go to all of Merlin theme parks including Chessington world of adventures, Thrope Park, Alton Towers and Legoland as well as sealife centres, London Attractions & Warick Castle
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