How To Be Successful In the Pool Industry - Chlorine King Pool Service

[@ShanaRitchie]

What digital report software do you use?

[@ChlorineKingPoolService]

I use Skimmer. It’s the best app I’ve used this far.

[@ShanaRitchie]

@@ChlorineKingPoolService thank you so much! I’ve heard great things about that!

[@ChlorineKingPoolService]

@@ShanaRitchie It is awesome software. I would be a lot further behind the curve if I didn't have it. Check out Skimmer and get 50% off your first two months with a 60 Day no questions asked refund Policy: getskimmer.com/?via=chlorineking

[@kimba10769]

Hey buddy I own a pool company here in Las Vegas. Swim-Tek,Inc and I want to go to prebilling instead of billing in the rears. Do you do that? What’s your best advice for the wording on letting my customers know about the change without without them going nutty? Thanks man

[@ChlorineKingPoolService]

Sorry for the late response. Been super busy. I’m sure you already made the change. When I sent mine out I was transparent that I had a lot of late payers and I’m not financing their pool cleaning. They need to pay in advance in order to have a spot on our schedule.

[@juancegarra7683]

Hey man, thank you for the video. I’m interested in getting my licenses anyway you could help me out?

[@ShanaRitchie]

How much do you charge for your coaching? Can you provide details?

[@ChlorineKingPoolService]

Hey there. Sorry for the extremely late response. It seems YT doesn’t alert every comment. Sure, if you’re still interested check out www.patreon.com/chlorineking

[@kennex5475]

I have heard you say in one of your videos that pool service in Jacksonville is much more than in Tampa or Sarasota. I have checked this and it seems that Jacksonville charges 30% to 60% more than Tampa or Sarasota. Why is this the case? I am considering buying a small route and would rather move to a location where the payoff is significantly higher. Is there a catch here?

[@ChlorineKingPoolService]

From the couple of pool business owners I know say they usually drive a good ways between accounts. Here where I’m at I have tons of pools on the same street or just one street over. In some cases we don’t even have to turn the truck on and can service 3-4 pools.

[@Favfn]

do you need to have a truck to be in pool service

[@davidbenson9912]

Eric,who's your peintair rep. Y do you push jandy

[@ChlorineKingPoolService]

I push both. Lately people are wanting Jandy because I can give them a better warranty for basically the same money. Both Pentair and Jandy are phenomenal products. I just did an entire Sta-rite/Pentair pad about a week ago. Fred is my Pentair rep. He's a good guy and friend.

[@rogersneighborhoodpools8801]

You are absolutely correct! I recently came across one of your vids and have not stopped watching more since! Thank you for sharing all your knowledge and for the tips on how to be more successful!

[@ChlorineKingPoolService]

Thanks for the kind words. I'm glad you're getting some help. I've been so busy I haven't had time to do much but hopefully in the fall time I can get more stuff going. I hope all is well.

[@robynsecor9042]

Hi Chlorine King. (paraphrasing) You have mentioned how licenses and insurance are a necessary value adder to your business and should be a must have if you are serious about building a brand. I have gone through the permitting and insurance process and I will be taking the CPO course soon. Beyond those criteria, what kind of certifications should I consider moving forward? You have also mentioned you have a "contractor license" in another video. Is that a pool contractor license or just a general contractor license? As you know, Here in Florida there are several levels of pool professional licenses. 1. Commercial contractor license, 2. Residential contractor, 3. Service Contractor, 4. Specialty Contractor, 5. Residential Service specialty license. Each pool professional license has individual restrictions or limitations. I will be attempting to get license 5. Residential Service specialty license. With that being said, at minimum the requirement is to complete a 60 hour course in swimming pool/spa servicing approved by the CILB and have at least 1 year proven experience in the residential pool/spa servicing scope of work and pass the Florida certified swimming pool/spa servicing contractors’ examination. Do you think this is overkill? I agree with YOUR model of doing business and, I would like to offer customers/clients "value" and professionalism with their service and charge appropriately for that "value". Not overcharging, but price the service as a cut above the "splash-n-dash companies doing business out there. Professionalism... what a concept!Your opinion is greatly appreciated.Benny.

[@ChlorineKingPoolService]

You’re on the right track. I have my residential pool contractor license. I can do everything except build. The AST course I heard is also another one that’s good.

[@kevinaddicks1291]

if i was to start a business and grow it. what are some mile stones that I could look for in terms of number of clients added per month?

[@ChlorineKingPoolService]

As Mark said it's hard to decipher. I think a major milestone would be getting enough business to support your lifestyle. Then everything else is just gravy. As far as clients per month. It really depends on how much competition is in your area. I can see steady growth over the last year, and that's really all you could ask for. Monitor and make adjustments to succeed.

[@lisavalentin6504]

Can you recomend a program to track service and keep your customers informed easily

[@ChlorineKingPoolService]

Ion Pool Care

[@domi--]

Pool track pro works great also

[@dakotagilchriest8046]

What certification do you need to clean a pool in Texas? Also be able to work on equipment? If u don’t know do you know where to look? Thanks love your content.

[@ChlorineKingPoolService]

Thanks Dakota. You don't need anything to clean residential pools in Texas but need a CPO for commercial. To do repairs you need an appliance installers license for equipment and electrical. Source: Friends who work in TX

[@ChlorineKingPoolService]

I was just told that the CPO is not needed for apartments or hotels in TX.

[@dakotagilchriest8046]

Chlorine King Pool Service I really appreciate that man!

[@ChlorineKingPoolService]

You’re welcome. Glad to help.

[@ldlorenzo]

What Insuranse you recommend?

[@ChlorineKingPoolService]

ldlorenzo SPPA for sure! They have been great for me.

[@ChlorineKingPoolService]

Swimming Pool Pro Alliance

[@patricdemyer4504]

What do you recommend for the type of business your pool service should be LLC?

[@ChlorineKingPoolService]

Yes. LLC taxed as an S-Corp.

[@patriotsleepercell4060]

good info very honest and valuable! Where do you get your shirt and printed?

[@ChlorineKingPoolService]

Thank you very much. A local print shop. They do a great job. I've also had some small things printed off logoup.com. There is no requirement there.

[@andresfamiliapoolsllc8406]

What shirt is that? I’m ordering some shirts but I haven’t decide yet.

[@ChlorineKingPoolService]

That's the "A4" shirts. I forgot who they are from but I believe that's the model number.

[@patricdemyer4504]

So i want to dive into this industry. What i want to know is being in Florida every time I’ve searched for the licensing i would need i kinda go mixed answers. I wanted to know what licenses i would need to start running tomorrow.

[@ChlorineKingPoolService]

The guideline I go by is if you need a tool to do something with pools, you need a license. Some exceptions would be changing out filter elements or o-rings. I hope this helps.

[@patricdemyer4504]

@@ChlorineKingPoolService it indeed does. But beinging in florida what license would you say I should get?

[@ChlorineKingPoolService]

I’d suggest the middle license. That will allow you to renovate both commercial and residential and repair either one. The only difference between the higher end one is being able to build. You can test for your builders after 4 years if you decide to upgrade in the future.

[@patricdemyer4504]

@@ChlorineKingPoolService Thank you! I was looking into the class c license to start out. but, I do keep seeing mixed things on if I need experience or not and how much I actually need. Is this true?

[@ChlorineKingPoolService]

Yes you need 1 years of experience if you have a 4 year degree. I hope this helps!

[@thereisnotryv1971]

Sarasota County Tax Collector's Office says you don't need *any* license to clean pools or make any repairs or installs to do business there. I feel like that's worrisome

[@ChlorineKingPoolService]

Yes, nothing needed for cleaning but you absolutely need a license to do repairs. My friend in PSL said their county said the same thing. I assure you though, please be safe and get your license. It's just not worth it.

[@boomskis4926]

Do u advertise on google? How much would u recommend investing in advertising?

[@ChlorineKingPoolService]

Hey David, no I don't advertise anywhere, actually. I spent a lot of time doing my own SEO work on my website to get my to pop up on page 1 of google. Focus on SEO work and keeping new content coming. I think that will help you out significantly. I found a lot of my competitors aren't doing this. Good luck!

[@boomskis4926]

Chlorine King Pool Service wow man that’s some great advice! My friend here in Hawaii told me he was paying $800 a month for awhile for google ads and it took awhile to marinade but he’s got a lot of calls and picked up quite a few accounts and repairs in the past year. Thanks a lot for the advice 🤙🏽

[@ChlorineKingPoolService]

David Newhouse you’re welcome. Anything you’re doing with trying to rank higher will take some time. Even with my SEO work it took a solid 6 months before I started getting calls consistently. There’s nothing wrong with advertising with google. If you’re going to I’d do it in the beginning or while you’re wanting to grow. That route could get very expensive; very quickly. Take care.

[@boomskis4926]

Chlorine King Pool Service thanks again man. Same to u!

[@ChlorineKingPoolService]

You're welcome. Anytime.

[@erick675312]

Hi Erick, I just wanted to get some advice from you I’ve been servicing pools in my area for about 4 years now. This past year obviously because of this pandemic I’ve had some customers go threw some hard times, and a few of them are just having a hard time making their monthly pool service payment. I have a great relationship with all my customers, what would you advice on those customers that are just not wanting to pay and at the same time they just have not said anything thing about possibly pausing on service or stopping it. Please let me know your thoughts thanks Erik

[@ChlorineKingPoolService]

That's a tough one. My suggestion is to reach out to them and ask them about it. At the end of the day you want to help clients but you also aren't running a charity. You also want to ensure that this isn't a normal procedure because you don't want clients taking advantage of your generosity. I hope this helps.

[@mhm925]

These people are most likely deferring their mortgage and getting assistance on so many other large monthly liabilities. With organizations that generate billions and have government backing. They can relax on asking for a help from their pool tech. Definitely go about it on a case by case. And if they are working from home. They are saving on gas as well. They shouldn’t be asking for assistance for such a. Insignificant bill compared to car and mortgage payments that most have received assistance on. And if it’s a rental property and they aren’t collecting rent. They clearly had/ have enough income to qualify for more then one property and most likely have a home equity line of credit on those properties. They are still eating out and spending other on other items with credit cards. You don’t see people asking for free food from Restaurants.

[@brendonsandoval73]

Hey Erik, I am going to be getting out of the military here soon and am planning on transitioning into the pool industry. I was just wondering how much you knew about servicing pools when you came into the industry. Did you have any prior experience in it or did you start out not knowing much?

[@ChlorineKingPoolService]

Thank you for your service. I didn't have a ton of experience but I knew the basics. The first thing I did was get my CPO to have a better understanding so I didn't go out blind. I offer a coaching program if you're wanting some guidance along the way. Good luck in your venture!

[@frankwiddifield7520]

Great advice! I've been a repair tech for 5 years and started my own route business recently. I love educating my customers. But one issue I'm having is I'll get calls for service and I'll go inspect the pool and it's a swap. While I'm talking to the owner I sometimes feel like they are trying to get me to tell them how to clear it up themselves, and then send me on my way.... what a waste of time/effort. What would you say is the best way of handling these situations?

[@ChlorineKingPoolService]

Thanks Frank. I know exactly what you mean. I actually made a video about it. I hope you like it. Here it is: kzbin.info/www/bejne/e2jccqKwmcqopLs

[@xcluded00]

I am wanting to start a pool service with my free time. I currently work 10 days a month(240 hr) as a firefighter. I took the CPO class but honestly it was a joke. I feel like it was a teach you the test class. So I have been just watching youtube videos to learn as much as I can. I was wondering if you let people shadow you while you are servicing your clients? I live in Tampa. I was thinking about taking the CPI class next.

[@ChlorineKingPoolService]

MFB83 thanks for your service. The CPO is a good introductory, but like you’ve surmised, it won’t replace time in the field as far as managing and running a successful pool business. I do offer that and offer packages depending on how long you’re wanting to shadow for and what you’re specifically wanting to learn. I can put you in touch with a couple of people that have shadowed me if you’d like? Good luck!

[@xcluded00]

@@ChlorineKingPoolService Thank you for the reply. What packages do you offer? I would definitely appreciate any contacts you can provide.

[@ethenjack24]

Great info - I like what you had to say around the 9 min time frame and up .... Good stuff. Thanks @Erik

[@ChlorineKingPoolService]

Thank you sir!

[@manny1965]

Great tips and pointers!! And you're so right on all of the above

[@ChlorineKingPoolService]

Thank you Manny I appreciate it. It's not terribly difficult to be successful. The main ingredient Is hard work and determination! Thanks for watching.

[@davebeiser3270]

Loved the Zig Ziegler reference!!

[@ChlorineKingPoolService]

Big fans of him and Dave Ramsey. Thanks for watching!

[@brittanyminasian7286]

I want to thank you for your videos

[@ChlorineKingPoolService]

You're welcome. Glad to help!

[@davidbenson9912]

Do you buy at scp

[@ChlorineKingPoolService]

I used to. I switched to Gorman.

[@brittanyminasian7286]

Can someone help me

[@ChlorineKingPoolService]

Sure! Check me out at www.patreon.com/chlorineking and I will be happy to! Good luck in your business ;)

[@brittanyminasian7286]

I’ve been working at this pool company about 11 months and I’ve been asking my boss to teach me about fixing the pool pumps and he hasn’t yet he only have me cleaning pools so in a situation like this what should I do cause I like doing what I do and I do plan on starting my own pool business someday

[@ChlorineKingPoolService]

He's more than likely doing that to keep you where you are. If he's not willing to teach you then you should find someplace that will teach you. Or when you do start your own business and have your license (if required in your state) then I can help guide you.

[@brittanyminasian7286]

I like your setup

[@brittanyminasian7286]

I have to invest into a truck first

[@shellcracker18]

85$ a month for weekly service? Good lord we charge 165$ a month in my area of Ga

[@ChlorineKingPoolService]

Yep, I don't know how people survive off that. My company is closer to your rate, but we are one the higher rated companies in the area.

[@AlexsMom826]

Wait...this is weekly service for monthly rates?

[@fpsolskyx]

Wow you charge $85 per month? I charge $160 per month for weekly service. 💀

[@ChlorineKingPoolService]

No, I don't. The average rate is $85 a month in my area. I start at $140 for weekly service.

[@juniorjr9011]

Chemicals included?

[@reynaldogarnica2812]

Please turn off your hazards or turning signal next time you record please.

[@ChlorineKingPoolService]

I completely understand your point but I would rather be safe on the road to myself and the other drivers. I’m starting to do more vlogs at home in my “studio”. Thanks for watching.

[@davidbenson9912]

Maga