How Amazon Is Delivering Packages Faster With The Help Of Generative AI

[@KylePapili]

I’m pretty confident no one involved in the production of this video knows what generative AI is

[@shrach8]

neither do CEOs like sundar pichai. they just memorize the first few sentences of the ai wikipedia page and repeat it everywhere

[@mr.morales0707]

And you seem to also have no clue what ML, Deep ML, or Gen Ai actually is

[@backacheache]

Well the video editors might, the tools they use are getting more automated by the day (and requiring less people)

[@deep.space.12]

None of that is GenAI. Most aren't even Deep Learning, nor Machine Learning. These are just traditional AI optimization / search / path-finding algorithms.

[@BrianHockenmaier]

They literally talk about how they transformer models bud

[@optimal284]

@@BrianHockenmaierI don’t think I would put that type of inference/prediction in the same bucket as text or image gen. Like it would be weird to call an image predictor “generative” if it classifiers a cat correctly.

[@bizisback]

Source: trust me bro

[@BrianHockenmaier]

@@optimal284 Text or image gen is not all there is to generative AI. The transformer and diffusion architectures really allowed for models the size we have today, which is broadly called gen AI

[@mr.morales0707]

Wrong, shows you don’t really understand ML or Deep ML

[@nikolastanojevic3827]

So they just say "generative ai" in front of every tech they already use and now it's much better?

[@stevegarretson1828]

It's not even generative AI. It's just AI.

[@hiddendrifts]

tbf AI has actual uses, many of which were mentioned in this video. it's "generative" AI that's the new tech talking point and has yet to have any more use than being a novelty/gimmick

[@RealShaktimaan]

ML is now labelled as AI

[@joebloggsgogglebox]

@@stevegarretson1828 It's probably not even AI; the scheduling and demand forecasting is more likely to be done by standard machine learning algorithms, perhaps some medium sized neural networks, but not really what you'd call AI.

[@mohammeddrgh5705]

exactly what i said, this is misleading

[@marleyrobinson8933]

Where's the generative AI here?

[@manboogy]

I didn’t hear anything about generative AI - just corporate talking points

[@camronrubin8599]

Did you watch the video

[@LapisGarter]

Amazon uses AI for predictive analytics to manage inventory effectively and enhance customer experience through personalized recommendations Amazon uses AI to choose better packaging and reduce product damages, aiming for sustainability Amazon uses AI to feed data from online retail operations Amazon uses generative AI to manage tasks like perceiving, grasping, and moving products

[@manujohn99]

​@@LapisGarterThese are just show-off bullet points that you have typed. There is no real meaning to it.😒

[@augustosellhorn1722]

@@LapisGarterthat’s not an example of using generative AI, also a lot of what you mention they’ve been doing that for a while. They’re just saying generative AI for the hype of the term

[@ucfj]

That reporter is like "is this genAI" & guy is like "lady, that's been here for 20 years"

[@thesalinasreview]

She is a great amazon spokesperson😂

[@rossjbolla]

Really sick of how freely and loosely we use terms like "Generative AI"

[@UK-be2os]

I don’t see the use of Gen AI, This is all just done on conventional methods so really no big deal. It’s just called digitalization

[@AlbrechtChristoph016]

Every crash/collapse brings with it an equivalent market chance if you are early informed and equipped, I've seen folks amass up to $1m amid economy crisis, and even pull it off easily in favorable conditions. Unequivocally, the collapse is getting somebody somewhere rich.

[@ConradFriedrichj1z]

The year has been really rough for everybody. But I've been able to cushion the effect though. Have you thought of using an investment advisor? They can make you good money especially during uncertain times like this.

[@LieselKaroline]

Yes, I agree. I use a financial advisor too. Same person since 2020. I don't worry about whether the economy is going up or down or sideways. I always ride through.

[@BerchtwaldElias1EH]

Oh, really? I have never thought of that as an option. Can I ask who it is you've been working with? I bet I could use some help myself.

[@LieselKaroline]

NICOLE ANASTASIA PLUMLEE' is the licensed fiduciary I use. Just research the name. You’d find necessary details to work with a correspondence to set up an appointment.

[@BerchtwaldElias1EH]

Thank you for the lead. I searched her up, and I have sent her an email. I hope she gets back to me soon.

[@thunderb00m]

This absolutely exposes all these management people. They just chase hypes without any real leadership. What the hell is generative here ?

[@abhishekkulkarni2918]

The generative here is the propaganda that amazon management pulled out of their ass.

[@justinbarnes7077]

Drink every time they miss use the phrase "Generative AI"

[@kingjo69]

All these high level directors and employees at Amazon discuss these righteous and idealistic ideas on how increasing efficiency with AI will reduce the burden facing their workers. Sure, it might reduce the driver’s route distance or decrease the time it takes to package an item, but for every second AI helps save the workers, Amazon is going to tack on one more second to their employee’s workload. AI should be improving lives, but instead it’s just increasing profits, as usual.

[@peterbeater012]

Says the Amazon buyer addict 🙄

[@bolek_lolek]

Spot on mate🤜

[@heinousanus9352]

@@peterbeater012 HTF would you know & even if you're right, WTF does that have to do with the point that we (our gov'ts) allow abhorrent wealth disparity & slavery to continue & grow unchecked?

[@robelbelay4065]

None of this requires generative AI, this is just computer vision and standard machine learning they've always used. What is this reporting?

[@FedericoEndrek]

Also surprised about the low quality of this report by a company that claims "CNBC is the recognized world leader in business news"... Its all over the place and doesn't focus to address the title of the video. Rookie mistakes, probably an intern actually writing these with ChatGPT 😂

[@tedlessor3887]

It's just fluff.

[@walls2ink]

I still appreciate all the hard work humans put into getting stuff to me much respect folks ❤

[@danielamorue]

This sounds more like Business Intelligence using Machine learning.

[@courtlaw1]

This explains why the guitar I ordered that initially showed arriving in a week which literally arrived next day. I thought it had to have been from a partnership between Amazon and my local guitar center. Amazing that they are shipping same day and next day on many items.

[@kroto7451]

The title is misleading and should probably just be changed to AI instead of generative AI. The only thing they mentioned about their usage of generative AI is that "Generative AI predicts where to stock new items by linking them to similar products."

[@randomrandomness8743]

Take a drink each time you hear Generative AI used incorrectly in this video! 😂

[@justrandomthings319]

AI is the new buzzword like cloud computing and machine learning from a couple years ago.

[@ankhyo]

The key to sustainability is permanent underground infrastructure that includes an automated delivery system similar to the old vacuum tube capsules used at banks and old office buildings.

[@crise4089]

This is extremely insightful. Requesting you to also include examples/cases that help us understand the operational execution, that would take the information to the next level.

[@caveman1226]

Reporter: Would the lights in this warehouse function without generative AI? Does this concrete floor do its job as well without generative AI? Worker: [blank stare]

[@thesimplicitylifestyle]

Alexa just told me that I needed more Cat food so I let it order some 😂

[@MrBeast-1]

Amazon AI - Autonomous Indians

[@aronamlosom9530]

Bro😂😂

[@muhammadshafi8177]

😂

[@michaelgarza4083]

And the funny thing is Amazon has the highest turn around rate in any warehouse/DC setting. I work for TJX DC and a good chunk of the employees are from Amazon. They state that Amazon does not care about their employees.. but does care about..... NUMBERS. Thanks for this information.

[@jaimegonzo78]

All those workers look miserable, didn’t see one person smiling

[@richardnewell8478]

I enjoy my job, doesn't mean I'm smiling the entire time.

[@elpenprice679]

Better than not working

[@W-H-O]

Yeah, they need replaced with robots. ASAP

[@hiddendrifts]

@@elpenprice679 this. many people don't work bc they enjoy their job, they work bc they need the money

[@5thElement0560]

Hey let them go and hire more bots less broken and stolen items.

[@davidrobinson2323]

I recently became a delivery driver. If route efficiency is the goal here, they have a while to go. Sometimes its great, but others not so much.

[@alternateaccount4868]

Why

[@TAEMAN197]

​@@alternateaccount4868Because the routing system is horrible.

[@jungapo2]

i still prefer shopping at the store so i can personally see the product i am buying. i hope these local stores will come back someday.

[@Although29]

better sustainability === more $$$ for corp

[@Gates2Aion]

yeah stop buying from amazon then

[@hockinghillsalive3624]

Notice, you don't see a single employee smiling. They all have a look of pain or discomfort on their face.

[@AlthosWTF]

This was especially funny for me b/c right now. I ordered something from Amazon and it has been in a mailing loop for 2 weeks. Supposedly it's finally on the way. We'll see...

[@MrDerekMagnuson]

1:13 Funny how Tom Forte puts a "MAXIM group" graphic on the TV behind him, instead of putting up a background replacement image on his video call background. 😂

[@tonhuu6804]

this video was really informative and the use of generative AI in improving delivery times is fascinating! however, i can't help but wonder if relying so much on AI might lead to job losses for delivery workers in the long run. it’s a double-edged sword, isn't it?

[@AGamerPS3]

More profits for Amazon, less humans working, that's what everyone wants.

[@phototristan]

I feel like they should really use USPS more- after all the USPS carrier is coming to your house every day no matter what anyway so why make a different carrier come on a separate trip? Not as environmentally friendly.

[@sevenflashowls]

My Amazon usps packages often get delivered by a separate usps van. Also USPS is not scaled to deliver a large amount of Amazon products.

[@aaromon43]

ask any usps employee about amazon packages, they hated it.

[@joshchen322]

Can’t afford the drivers at usps rates. Gotta exploit people out of a job to drive for amazon

[@Tubeytime]

USPS doesn't cover the whole map, there are roads with no mailboxes which only private companies like ups can reach

[@michaelcjgreenway4788]

I'm not seeing this speed up at all where I live, which is two hours away from Nashville. A couple times lately I have ordered items that have said a week or more for delivery (with Prime), yet they are not shipped out until the day or two before they arrive. The orders have come from the Nashville area. In that week or more wait, I could've driven to Nashville in hour and a half and picked up said items. Compare this with Orlando, Florida, where I used to live, where I could order an item and have it the next day. Also, keep in mind there is an Amazon center less than 10 minutes from my current home and FedEx is just down the road. As of now, the wait is at least five days on any order, where it used to be two, again, with Prime.

[@PCJ52]

😮The same here in Maine. Used to be 2 days if ordered within a certain number of hours. Now they have raised the price and hold the order for up to 5 days before " 2 day shipping".

[@TJMartinek]

This makes it even more amazing that they can't figure out not to ship comic books with liquids in a huge box.

[@Somedudee]

The generative AI are the friends we made along the way.

[@urbanstrencan]

Great video 😊😊

[@ltrebl]

Things like this and logistics are VERY interesting to me…I always think it’s kind of interesting how people don’t know how much goes into the movement of things like this.

[@sebastianmemphis283]

AI is thinking as the role of brain. And human is just laboring. Happy life.

[@JonnyD-gl7cn]

There is zero AI here!

[@beryalex1798]

best add i watched but the title was wrong

[@iceman7i]

“Amazon - buy crap you don’t need and destroy the planet in less than the time it took to build Amazon as a company”

[@AJ-dn6ej]

This is a Katie Tarasov appreciation comment.

[@StoneColdSteveAustin316.]

Respectfully but she is so damn FINEEE..

[@hiddendrifts]

understandable

[@i1pro]

Shareholders want Amazon to sell more, meaning having happier customers so we order more... 😜

[@kellymoses8566]

This reminds of the joke from Ant-Man 2 “Do you guys just put the word ‘quantum’ in front of everything?” - Scott Lang / Ant-Man

[@rosstocher]

Remember Amazon told you they had auto charge for its store when it was Camaras and teams in India.

[@DeshGp]

Saved you 15 mins - GenAI is not here in the video. It's just traditional algorithms and optimizing ai

[@Pro1er]

Same day shipping? There are times that I don't get my packages for _several_ days!

[@e.v.k.3632]

And where goes all the money? The Workers ✖ Jeff Bezos ✓

[@kenchu5900]

Amazon fulfillment warehouses can survive without AI, but they can't survive without those warehouse and delivery workers.

[@Landlessnothomeless]

*Faster but certainly not better. Today I'm watching this just as I received my order. (much like always) Dented cans, flat bag of chips and a miracle that the glass pickle jars in one layer of bubble wrap made it unshattered. Just shoved in a box with little padding on some and no padding on the rest. Anyone else in the same cosmos?*

[@AssafMuller]

This isn't Gen AI, this is ML - which is also novel and interesting - the misuse of Gen AI just takes away from the potency of the video.

[@the1234567eights]

Puff piece of journalism

[@AlphaCake]

Is the generative AI in the room with us right now?

[@Scorpio-gb8ss]

Generative AI is a big unlock for Amazon like Steve Armato said in the video but in reality It's a combination of engineering, people, processes, and technology.

[@mr.morales0707]

For everyone yes this is Generative Ai. Its uses Deep ML algorithms and transformer model (GAN), for the robots to find new paths, and faster routes for the robots to get all the packages.

[@FuZZbaLLbee]

This video makes me wonder if other videos about subjects I don’t know about are also just saying things that are just wrong.

[@jimysk8er]

I truly wish they could crack down on drop shippers. I hate that I have to sift through a dozen listings for the same cheap product. These vendors are not adding any value, they're only hiding things from blame and responsibility

[@Clawbomb]

I’m glad I’m not the only one asking where is the gen ai 😂😂. Just a another buzz word for finance bros and executives to use to increase stock price

[@lwhite513]

Sure, except for the fact that their shipping times are actually getting longer.

[@kmjgsdkmjgsd]

We already had all these algorithms. No need to “AI 1984 Matrix Terminator” this.

[@ScreenProductions]

Soon packages in 30 seconds or less What a time to be alive! 🎉🎊

[@elylioney6390]

Using more robots, will reduce workplace injuries

[@sabinawadiko1261]

Wow! Fantastic!

[@Jahguaar]

Knowledge supports growth.

[@yamkelakhumalo7548]

I hope Brad Stone is watching this so he can include it in his hopefully third book on Amazon.

[@siamimam2109]

Last night I had to drive 120 miles (round trip) to deliver 4 packages (Amazon Flex) 😂 this morning I had to drive there again to deliver 50 packages. Why not combine the routes to reduce carbon emissions? I understand they promised the customer same day delivery, but it’s affecting our environment

[@ilu948]

At 8:51 he said "someone needs to maintain" It's like removing hundreds of warehouse workers and keeping 5 workers to keep an eye on the machines . Is that really an answer Mr. Amazon ?

[@davidrubio.24]

It's a bit hard to see how they have used generative AI instead of predictive AI (if at all) for these tasks.

[@TempleGuitars]

Looks like Maxim Group is based out of Tom Forte's living room.

[@bass9052]

I dont think the reporter and her hosts know what generative AI is.

[@GatienB]

Nice Omega Seamaster

[@mmmlinux]

i know lav mics dont look super hot. but hearing machinery fade in and out as the speaker changes is a bad look.

[@evelynricahrds2461]

Ah, so that is the reason why 8 items I ordered that could easily fit in 2 small boxes are all individually boxed from the distribution center down the road "AI" must be "optimizing" it.

[@channel7newsmeow]

AI really out here working faster than I thought! 🤖 📦 Can't wait for same-day delivery to hit everywhere, though. Efficiency goals, fr.

[@JonnyD-gl7cn]

Remember Go grocery shopping scam? That still goes on at Amazon.

[@crimsonalucard]

It's not generative AI. It's machine learning. Generative AI involves creating language or pictures "generatively" with AI.

[@ExceptionalQuality]

Amazon is the most dystopian company. People have to convince themselves to not hate working there.

[@rendermanpro]

I don't get what is "generative" part in robo arm for example. Generative is for example writing text, music, creating images, But calling mini-robo cart or robotic arm as not AI, but generative AI sounds a bit weird.

[@webfreezy]

07:11 I see a SICK logo (German sensor manufacturer) 😁

[@catbangs276]

They are relying on machine learning while dismissing some human inputs. I say this a an Amazon Guru Flex driver (Guru is Amazon's term for drivers who delivered over 30k packages). There are suggestions I make that would improve customer deliveries and make driver's job easier, but I feel no one at Amazon really cares to listen. When I worked in manufacturing we used a Kanban system where workers would make suggestion that would improve work flow.

[@JWEATHERSBY]

I'm very curious about the point/rate of diminishing return on optimizing aspects of last mile delivery for their drivers 🤔

[@aroundandround]

I ditched sliced bread and just use Gen AI for my morning toast now.

[@manonamission2000]

Five days in the office, peeps... stat! 😂

[@who2u333]

Amazon's responsibility is to their shareholders. But remember, the shareholders that they really care about are the board and executives. So, that statement, made by any corporation should be translated to a responsibility to the ruling class.

[@bolek_lolek]

🤔Nobody is smiling in this warehouse apart from this guy🤔

[@gonzoevolved2552]

Katie tarasov looks super cute! I like the way she looks 😊 very pretty!

[@ckjrandom]

I ordered an office chair, Amazon delivered a sink today, thanks AI

[@GamesRecreation5208]

So the next time I get a damaged package I know why it's damaged.

[@IverKnackerov]

Jeez…20 seconds of insight stretched into 15 minutes. I’ll never get that back

[@corey9313]

Regardless if it's Gen AI or not, would it really be that bad if humans were automated out of Amazon warehouses in the next 20-25 years (conservatively). Automating the labor and delivery of their logistics just keeps people safe and healthy. THAT being safe, I know so many Amazon drivers and side hustlers so I would be curious what would replace those kinds of jobs

[@califomia]

I hope some day i can mail my trash back to Amazon ♻️

[@auro1986]

how? by making humans unemployed who then go to steal lost packages

[@chriszamora574]

Well if thats the case the one stick of deodorant shouldn’t take four weeks.

[@Hexspa]

They should put bathrooms in the trucks then have Claude clean them out

[@davidadeogun1630]

I was surprised that Amazon's VP of Transportation Tech and Services connected Generative AI to the speed of package delivery. Does he even understand what he's talking about?

[@PCJ52]

Amazon is NOT 2 day shipping for me. It used to be reliably 2 day, now they ship to my area at most twice weekly. Their disingenuous answer to complaints is that, when they ship, we will receive the item in two days. Maybe because they increased the cost of Prime they can no longer afford it (sarcasm)

[@3matto]

Nice amazom 🎉

[@jimtews]

Same day delivery to the wrong address.

[@FrankGransee]

Have it delivered by the private driver (TBA tracking) and you will get whatever shipment late.

[@carlinifoto]

I buy quite allot from Amazon Prime. In the past year it’s been way slower. Buying items that sell and ship from Amazon use to always be 2 day shipping. Now half the items I buy are taking anywhere from 3 to 10 days. What’s funny is I live 10 mins away from the largest Amazon shipping facility in Michigan. There is no reason why it’s this slow now.

[@W-H-O]

I have been having similar experiences, also in Michigan. If my packages arrive even a day late, I contact customer support and demand $5 for every day it’s late. I point out that their policy for late arrival of packages is to give you free shipping, and that technically, as an annual Prime member, I paid over $100 for shipping. However, I’ll settle for only $5 per day. I don’t always get $5 per day; the most I get is $10. Don’t let them get away with being slow. You paid for fast delivery, and if they don’t deliver, you are entitled to a refund.

[@AsuraVeri]

I do not like your comment. It is not impressive enough. Try adding Generative AI before it.

[@carlinifoto]

@@elijahfeuerstein4710 Amazon is a billion dollar corporation and should have more than the ability to work out these issues. Honestly I don’t care about the logistics or behind the scenes problems with its staffing, packaging and shipping and I don’t care to know! I’m a paying prime customer, I pay a fee every month to receive items that are listed as Prime free shipping. I would expect a billion dollar conglomerate would have the ability to get me my packages in a timely manner, especially when I live 10 mins away from the largest Amazon warehouse in Michigan.

[@carlinifoto]

@@elijahfeuerstein4710 Amazon is a billion dollar corporation and should have more than the ability to get these issues sorted. I don’t care about the logistics or employee issues behind the scenes. It’s not my job to care. I’m a paying Prime Customer. I pay a fee every month and only buy items that are sold and shipped from Amazon. There is absolutely no reason why a billion dollar company can’t have items that are purchased directly from them shipped out in a timely manner to its paying Prime customers.

[@carlinifoto]

Amazon is a billion dollar corporation and should have more than the ability to get these issues sorted. I don’t care about the logistics or employee issues behind the scenes. It’s not my job to care. I’m a paying Prime Customer. I pay a fee every month and only buy items that are sold and shipped from Amazon. There is absolutely no reason why a billion dollar company can’t have items that are purchased directly from them shipped out in a timely manner to its paying Prime customers.