Communication Tips: When Talking on the Phone with People who are Hard of Hearing

This video has practical examples of how to communicate with someone with a hearing loss. The tactics can help minimize confusion and having to repeat yourself. The message is given by using a role play of a hard of hearing customer calling on the telephone to order a pizza. It is acted out the wrong way, then demonstrated the right way.
For the audio described version go to the video below:
• Communication Tips: Wh...
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