Complete Setup Guide for EPEVER Solar Guardian App | Energy Management Tutorial

[@BertNorman-t8p]

Can the app control the on off of load ? as a timer or manually ?

[@Epever]

Yes, this feature is supported. For more detailed information, please feel free to contact our technical team at [e-mail]. Our technicians will be happy to assist you further. Thank you!

[@TimBorg]

this does not explain how to get the built-in Bluetooth mppt model working? there is no bluetoooth on the list for gateway so its impossible ???

[@Epever]

Hi there, due to the limited content of the video, we weren’t able to cover all the information. For controllers with built-in Bluetooth, you’ll need to select "Local Connection". The connection process is similar to WiFi. For more details, please contact our Solar Guardian support team at [e-mail], and our engineers will send you a detailed step-by-step guide. Thank you!

[@freundfamily2000]

there are two RJ45 readers one supports WiFi and one supports Bluetooth. which one i should get if i need it for RV where i will not have wifi most of the time i would like to control and know what is going on while in the RV. does the wifi version also supports bluetooth or only wifi ? thank you for your help

[@Epever]

Hi there, in Solar Guardian app, the WiFi D module supports both offline local monitoring and remote monitoring. To monitor offline, simply select "Local Connection" when logging in.

[@freundfamily2000]

@@Epever i am not sure i understand your answer. if i buy the wifi connector do i must have wifi for it to work ? or does the wifi dongle has wifi and Bluetooth and when connecting i can decide what to work with ?

[@Epever]

@@freundfamily2000 Maybe we didn't make it very clear: if you buy a WiFi connector, you don't have to have a WiFi network for it to work. It can also function as a Bluetooth module when you choose "Local connection". You can choose whether online monitoring (requires WiFi network) or local monitoring (no WiFi network) yourself.

[@BondedLiberty]

I just got rj45 d. I get Message... gateway sn verification failure. I entered the right sn number. Why is this happening.

[@Epever]

@@BondedLiberty Hi there, please contact our support team at [e-mail]. Our technicians will assist you with it, thank you.

[@angelodi3905]

I have a 3kw 24v Epever inverter and a 100A Epever charge controller. Both communicate with the wifi adapter. From the solar guardian app, only the production graph appears on the "overview" page, but the consumption graph does not appear, why?

[@studiofotografico4235]

Good evening, I want to tell you about my Solar driver, EPEVER - Accessory for charge controller for Tracer-AN, Tracer-BN, eTracer, iTracer, VS-A, AU, BN, LS-B, eBox-WIFI-01, it doesn't show me the consumption, so it's always 0. Can you help me somehow or recommend something that works with Bluetooth or WiFi? Thank you!

[@Epever]

Hi there, could you let us know if you’re using the Solar Guardian app? If not, please download and use Solar Guardian, and you can log in directly with your current account and password. If you are using Solar Guardian but the power consumption is not displaying, please contact us at [e-mail].

[@sahrullaharsyad3864]

10:37 Do we need another WiFi device that can connect to the internet, which means we need another WiFi connection?

[@Epever]

Hello there, one WiFi module is sufficient for a single device (controller/inverter/inverter charger). First, you will need a 2.4G WiFi router. The WiFi module needs to connect to this router in order to access the server. The second and third steps involve configuring the WiFi module with the SSID and password of the 2.4G WiFi network, enabling the WiFi module to connect to the router and thus to our server for communication. In the fourth step, connect your smartphone to your home WiFi, and the app will be able to communicate with the server, allowing you to monitor and configure the device using the app.

[@sahrullaharsyad3864]

@@Epever does the module have to always be connected to the router?

[@Epever]

@@sahrullaharsyad3864 Hi there, if you need to remotely monitor the device, the WiFi module must be always connected to the router. Otherwise, remote monitoring will not be possible.

[@sahrullaharsyad3864]

@@Epever I really don't know about that, but I have equipped the router and everything is connected well and now I can monitor from quite a distance wherever I am thnks

[@aarongonzalez4953]

followed instructions to the letter, my device appears offline, but work really well on local connection, any pointers?

[@Epever]

Hi there, please send us a picture of your wifi module's label to [e-mail], and then our support team will help you with this issue.

[@MatheusDiniz-ku3kk]

Thank you, amazing video!!!

[@Epever]

Thank you. We are very glad that you like it!

[@angelodi3905]

Ho un inverter epever 3kw 24v, ed un regolatore di carica epever 100A. Entrambi comunicano con adattatore wifi. Ho istallata l'app solar guardian, se vado sui singoli strumenti mi escono tutti i dati e grafici, ma sulla paggina iniziale mi appare solo il grafico di quanto prodotto, ma non mi appare il grafico dei consumion. Come mai?

[@Epever]

Hi there, the inverter does not track consumption data. If your controller is connected to loads, it will calculate consumption. From your description, it seems that there are no loads connected to the controller, which is why you're not seeing consumption data on the Solar Guardian app's main page.

[@周爱丽-p2i]

The video explains the use of Solar Guardian App very clearly and intuitively. It’s great. good👍

[@Epever]

Thank you for your kind words! We are really glad that you like it. Stay tuned!

[@irekniegowski9740]

Gdzie mogę kupić ten adapter db9?

[@Epever]

Thank you for your interest! To assist you with purchasing the DB9 adapter, please send us an email at [e-mail], including the country you are located in. Our sales team will get back to you and help with the next steps. Thank you!

[@irekniegowski9740]

Właśnie wysłałem maila na podany adres .

[@irekniegowski9740]

​@@Epever błąd podany w mailu Pozdrawiam

[@Epever]

@@irekniegowski9740 Sorry about the typo, it should be [e-mail].

[@Astrocamper_Adventure]

No sale el módulo bluetooth en la configuración, solo wifi

[@Epever]

Hello there, please contact us at [e-mail]. Then our technicians will send you the guide video for bluetooth configuration, thank you.

[@racingtogreen2023]

Did you guys break the App again ? Every few months, and you take this down and know one knows how to get it back working. This is why I'm only buying Victron and EG4 now.

[@Epever]

Hello there, thank you for your feedback. We apologize for any inconvenience caused if the recent update disrupted connectivity with our products. We are aware of this issue and are committed to resolving it in the future update soon. If you are experiencing a different problem, please contact our development team at [e-mail], and we will ensure it is promptly addressed. Thank you for your understanding.

[@TechyBen]

Yep. Not working my end again. At least I could reboot the old app to get it working. This one never connects.