Conflict Management BASICS (good for PMP, PMBOK and Other Exams)

[@Alskiy]

Appreciate for this course, brilliant as for me. Could you please share the name of the book/author you was mentioning? Thanks in advance

[@Praizion]

Hi Petro, it is "Plunkett and Attner Management : Meeting and Exceeding Customer Expectations". It is on Amazon: www.amazon.com/Management-Meeting-Exceeding-Customer-Expectations/dp/0996757813 (although my edition is a bit older).

[@Praizion]

The second book is "Management of Organizational Behavior" by Paul Hersey, Kenneth Blanchard, Dewey Johnson (On Amazon: www.amazon.com/Management-Organizational-Behavior-10th-Hersey/dp/0132556405)

[@Alskiy]

@@Praizion thanks a lot!

[@eepower]

Your teaching style and the amount of information are absolutely perfect. Thank you. Your hard work putting this video is much appreciated.

[@Praizion]

Wow, thank you!

[@mohannadal-ghabban2424]

WOW! Conflict management is one of my gaps, gonna watch again 2morrow!

[@Praizion]

Good man! Useful as SCRUM Master too! Congrats!

[@curtischung283]

Excellent video and a very relavent topic. It was well presented. Great job.

[@Praizion]

Much appreciated!

[@robertamcgurn555]

Excellent!

[@Praizion]

Thank you! Cheers!

[@GalaxyCookies76]

Excellent Explantation.

[@Praizion]

Glad it was helpful!