Confused 103-Year-Old Woman Melts Paramedics' Hearts | Ambulance

Young paramedics Alex and Sam visit 103-year-old Winnie, who woke up thinking she was in a dungeon. Later, paramedics help a three-year-old who needs stitches near her right eye.
From Season 5 Episode 5
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[@HeidiBird]

The young paramedic is absolutely fantastic. Kudos to him. He is so, so good with this old lady, putting her at ease, joking with her and treating her with so much respect. Wow. What a great guy!

[@bernitacenteno1326]

These paramedics were a dream come true for this entire 👪 family, and Winnie the patient, especially.

[@bernitacenteno1326]

@ 6:35 mins we are gifted with the best comment I've ever heard from a paramedic or medical person about how they feel about the job that they do. LISTEN .

[@shirleycochrane8788]

brought a tear to my eye they did! Amazing people doing amazing work!!!!!!!! made her feel so safe and cared for. After watching the hate explode in America this made my heart sing!!! Thank you good people!!!!!

[@susanford2388]

Gotta love the NHS. There is no where like it.

[@LGAussie]

I wish my 103 year old Dad had him. He had a cold Indian doctor who treated him like he was old. If she only knew how funny he was. Most doctors and nurses loved him. This Indian doctor killed him. She over medicated him on medicine she was told he was allergic to. Karma will get her. Indians believe in karma. The nurse said Indian doctors become doctors for prestige and the money. She said it’s not about the patients. It was clear she could care less.

[@Sternchen1963]

Winnie is a absolutely gorgeous and smart Lady! She melted my heart. ♥ Alex and Samantha are very good and lovely paramedics. I loved Alex and Samantha, for how lovely they treated Winnie!

[@charlesmorg5677]

Hey

[@mandamorris7934]

Awww bless her precious heart. And those sweet ambulance kids. I'm sending prayers up for that beautiful precious lady. I wish all the best for all of them... What a lovely story...

[@charlesmorg5677]

You are beautiful Manda

[@papi2105]

WoW?! A 103 years old. God Bless her Heart. Amen!...

[@atis9061]

When she said that, I melted too. What a beautiful soul. My great grandmother was British and she lived till she was 99!

[@lindahandley5267]

Our elders are our most precious treasures. They are full of wisdom and stories of our past and our lives. I adored all of them in my family and I miss them still every day. Spend as much time as you can with them and talk to them. If they're able, take them to lunch, shopping or anywhere they might want to go. It will be a blessing to both of you. The young paramedics were wonderful with her. I'm so glad she didn't have to go to the hospital!

[@desert_moon]

So sweet! ♥️♥️♥️ I had a 103yo patient as well. She spoke no English and kept calling all the EMTs pendejos and shaking her tiny fist lol. She passed a few months later. I will never forget her.

[@marylou8449]

That first lady was absolutely BEAUTIFUL. the little girl was precious

[@jesse6301]

Such a kind paramedic. You made that lady's night!

[@joycemyers9898]

103? She made me cry and made me miss my mama. Good luck in your work.😘

[@lolabella5574]

"Smile and the world smile at you."🥰

[@crystalcorbett1705]

Omg!!!! She is absolutely the cutest granny!!!! Hope she is well

[@crystalsilvia7411]

Omg the mail problematic is just so precious he is so sweet you can see him tearing up I mean just amazing and a little lady oh goodness gracious I think she's just so lonely that man if you I was him I'll continue to go buy and visit her once a week he seemed to brighten her there big time

[@parakeet8157]

Winnie is great, fantastic attitude

[@sharonsettle9079]

Bless her sweet heart.

[@cyrenethdahl1672]

Oh I love her! 🤍🤍🤍

[@pdig2963]

I work in a nursing home , And the elderly are like comedians, they are so funny, you never know what they're going to say or do 🤣

[@tcjacobs9159]

Bless them all

[@sararestivo6044]

I LOVE THAT WOMAN!!

[@samhelfrich2901]

Elderly folks are always afraid to go to hospital, because they're afraid they won't be going back home, again. :(

[@Tolkienlady]

Wow. American emergency service be like 2 squad cars w/4 police, a fire truck w/4 firemen, and an ambulance w/2 paramedics: 1. What's your name? 2. What year is it? 3. Who's the current president? 4. Do you know who we are? 5. Looks like you're fine. 6. That'll be $30,000

[@Ginasgusa]

I am impressed with our lady but the male paramedics, what a great guy! His parents must be very proud of him. Wise beyond his age and so much compassion.

[@kidfromhell3327]

Do you know how to contact the guy

[@kaylalloyd869]

He's such a sweetheart 🥹

[@mrg4388]

Such a lovely paramedic team. They melted my heart too ! :)

[@JesgateOnDown]

Lol. They're being filmed. for a show, not to mention a camera crew & the family of the patient, & they know tons of viewers will see the show/this video. They're obviously going to play it up & be on their best behavior.

[@acommentator4452]

@@JesgateOnDown so what do you think they are normally like, horrid ? that's truth, decency, compassion. don't judge others by your own miserable standards.

[@tonychorley4936]

Unfortunately as we can see in the papers today there are ambulance teams giving poor care that results in unnecessary deaths, and falsifying records, aided and encouraged by managers, so that coroners cannot reach proper conclusions. The NHS is not safe or properly run and most of all, not accountable. Meanwhile, the government continues with quietly selling off parts , privatising GP groups covering thousands of patients without consultation. Don’t know what the answer is, but there is a huge , expensive problem and that’s not even thinking about the huge waiting lists with people in serious pain or dying whilst waiting for heart treatment.

[@angelineleong44]

Yes, they are such a lovely team :)

[@all2297]

You can’t fake the care and compassion he oozes. It comes far too naturally especially from a show that’s following ambulances as they are attending calls, there’s no preparation or scripts

[@marcicatterton9792]

The way they took care of her was amazing. The world needs more like them n more like her.

[@violahamilton782]

Especially in the US.

[@petemavus2948]

@@violahamilton782 They are everywhere we all are in kind.

[@tracygaylor9505]

I worked as an RN for the elderly. I loved them so much. I had 2 great-grandmothers who lived to be 100, as as a kid, I was more comfortable being around adults. I'm medically retired now sad, thing that is. I have the heart to care for others. I love you dahling

[@edithjacob5115]

I totally agree.

[@charlesmorg5677]

@@edithjacob5115 can we be friends?

[@hopesc1345]

This ambulance service was top notch! Great care. ❤️

[@claudiarusso6702]

I cried when she said "I love you", I still am. That young man will never forget that "I love you", ever. I think he will still remember it when he will be in his 90's!!! This is a wonderful example of how the medical experience should be;, caring, compassionate, active listening and good communication between doctor and paramedic. This young man clearly vouched for his charge without endangering her. So much so that she had to tell him "I love you!". I'm still crying! Bless that young man.🙏❤️

[@IrishAnnie]

That. “I love you” will span two centuries, and will float in space forever.

[@iowegian7496]

The respect they showed her...

[@lauratodd7707]

My Mom fell and broke her hip in December and then had to go to rehab, and she really appreciated the younger people who were kind and good at their jobs, especially one very tall, strong young man who helped her move around and picked up things that she would drop. The elderly and frail need people who care for them, and and do their jobs with kindness. It is refreshing to see young people with big hearts!

[@sherierodrigues1569]

See what you mean Claudia, my eyes are leaking as well. Dear sweet little lady.

[@lynneaiken1647]

@@sherierodrigues1569 same...she made me cry.. such a sweetheart at 103!!! They were sooo sweet to her..

[@annwitten4359]

My husband- a GP who just passed away a few weeks ago- would have LOVED Winnie! He loved taking care of geriatric patients and listening to them. In fact, he would often come home late from work due to going to check on his patients in the hospital and listening to all their stories and tales. Unfortunately, a lot of elderly patients just want to have someone pay attention and listen to them. It looks like Winnie has a wonderful family and support system. God bless her and them.

[@gemmabryden4864]

I am so sorry for your loss.

[@shivakat2297]

I am sorry for your loss. I am sure he helped people more than he ever knew. Lost my mom and I can still remember her cardiologist making a special visit just to talk to her...I don't know if he ever realized what that meant to both of us.

[@patsylvest]

Your husband sounds like a wonderful person. Thank you for sharing.

[@IrishAnnie]

God Bless your dear husband and may God place his hand of protection over you! ♥️

[@saraart6586]

And god bless your husband

[@katg2545]

The paramedics are so lovely! We need more people like them in the medical field

[@phil2u48]

My mother is 106 y.o. and still has her wits. She lives alone (mostly) and takes care of herself. We (her children) have tried to convince her to have someone come in or even better, to move to an assisted living facility. She flatly refuses either.

[@ketaisithole2898]

Bless your mum so sweet xxx😊

[@zeroregrets5901]

i bet the rules in there she wouldnt like. thats a problem. shes done fine till now. LOL shes is strong.

[@phil2u48]

@@zeroregrets5901 …nor the food.

[@LexiLuvsfun]

hey um just asking what year was she was born if you dont want to say it, it's fine

[@phil2u48]

@@LexiLuvsfun My mother ? 1915.

[@justinalane5242]

I'll have to remember "keep smiling and the world will smile with you. Weep and you weep alone." She is an absolute doll. Made my morning.❤

[@andrewjones-productions]

Those words resonated with myself also. Wonderful wise words that I paused the video and immediately translated it for my Japanese partner sitting nearby.

[@bethanyb262]

Winnie is really funny how she helps people and then people help her lovely paramedics. What are their names? This is heartwarming I'm in tears this is so precious

[@Girl18Glam]

Alex and Samantha

[@acommentator4452]

he is alex, and she is sam. patient is winnie. altogether lovely people.

[@lizb853]

Add those 2 paramedics And the other two with the little girl to the Queens honours lists for outstanding contribution to medicine in general and patient care in particular. These 4 paramedics are talented beyond belief, and deserve the highest recognition for. Their fabulous attitude, and compassion as well as their skills. Bravo you guys.. Well done.

[@christinebutler7630]

Bless them all, if she's 103 her daughter is no spring chicken either. The old are caring g for the very, very old. UTIs will cause mental status changes, big time.

[@sshukla7975]

They both are angelic. Something about the man and that woman is soo comforting, I felt peace through the screen. You can't fake it, no-one is black and white whole world is a bit of grey. But there's something in him, that can't be pinpoint. He radiates it. God bless! They both are gift and they are rare. Very rare indeed. That elderly women has seen a century is beyond wise. Every word out of her mouth is filled with life. Where ever all three are, God bless you all.

[@lorrainedennis1042]

I second that! 🙌

[@andrewwheelerguitar]

Yes. Same. I feel I’ve witnessed something from a Higher Power in this video

[@laughingallthetime50]

This made me cry. They're so kind and respectful and she's allowed to make all her own decisions. A little kindness makes such a difference to everyone. They're perfect for the job.

[@JulianaBlewett]

103, and she's still sharp. UTI is what I thought. My dad had some at the end of his life and he went bonkers because he also had Lewy-Body dementia.

[@sshukla7975]

My grandpa was 94, in 2017. He had same issue. He walked without a cane, was eating talking no glasses even. But no teeth only bunch of them, no arthritis or any memories issue. One afternoon went up to go to bathroom, washed hand sat down to eat lunch and suddenly be was gone. It just took him one week, he wasn't done with medicine. Maybe at this age tissue disintegrate faster and organ function gives up. I wish he was here, he loved me like hell. Grandma passed away early in my life he did double time and compensated for that. Still missing him. Five years it would be on 18th May. Just now watching this made him miss more but he was witty and happy. No issues and was strong as hell.

[@braxlucky5718]

It kills me seeing the elderly be fearful of going to hospital.

[@kcanded]

I think it's a few things: going to the hospital involves a lot of changes. You're not in your own room, lots of people making lots of noise, don't want people making a big fuss, too many strange things. Seeing as it's the UK, she won't need to worry about money, right? That would be a reason for people in the US to not want to go to the hospital.

[@leopoldfreiherrvonbernewit4747]

@@kcanded Almost certainly not the money. But the reluctance to go to a hospital isn’t entirely unfounded. For many elderly going to the ER and then being in the hospital for a short while is actually a major event that can be life-changing. If I had a pound for every time I‘ve heard the sentence „but since they’ve been back from the hospital they haven’t been like before“ in my life, I‘d be a rich man. Simple fractures or minor illnesses can spiral into a big loss in quality of life. Most times not *because* of the hospital, but coincidental to the stay there. And those stories make the rounds among this age group. And in the end one fear often remains: If you go to the hospital, you’re done for - so don’t go.

[@junbh2]

@@leopoldfreiherrvonbernewit4747 Yeah, and if they need to be admitted, even a few days of bedrest can often cause a dramatic decline as muscles atrophy so quickly at that age and there are so many complications that can happen. If you notice the doctor they called agreed it would be better for her to stay home if possible.

[@3lli0]

I think they're scared of not leaving, of not going home. This generation of elderly people are probably the last to of been born in that house, raised their kids in that house and want to die at that house because that house is their only home.

[@tyffaneelavely8087]

they don't want to be stuck there. They rather be at home, where they are comfortable.

[@oogalaboo]

The combined cuteness of both stories had me tearing up by the end of the episode

[@oogalaboo]

I love when men aren't afraid to use high, soft voices when talking to kids

[@michelleusher2499]

Winnie should have someone living with her full time. What a lovely and gorgeous lady though, I think we all hope we get to her age??

[@diannaperry8116]

Looked like she was in her daughters home.

[@KatZwe]

One of the daughters wore a bathrobe too, so I would guess, she lives there.

[@phil2u48]

I’m not sure I want to. My mother is 106 y.o. and refuses to accept help. At least Mama has her wits.

[@theL0VERS]

Only if I'm in as good of shape as her. Lord I hate to be sick and have that drag on.

[@annarasmus8737]

I don't actually want to get that old. Been suffering from chronic illnesses and pain 24/7 from a young age. I certainly don't want to go right now (have two awesome teen-aged kids) but when it's time I'll be glad to go and not suffer anymore. Hopefully have a say in when it'll happen as well.

[@YT4Me57]

When the daughter burst into tears, I cried with her. I remember caring for my mom in her last days. Saying goodbye is so difficult, especially when it's a long goodbye. 😭

[@massabielle2821]

I’m bawling like a baby…..I wish all our elderly had family/people who cared/respected them like this. God bless her for being so independent! 🥰

[@coqui8164]

Such kind hearted medics. My niece is an EMT here in Alabama. She has seen more than I could bear.

[@stonechops]

The world would be so awesome if everyone was as well mannered, helpful as the male paramedic and his partner. Outstanding interaction.

[@billblack9637]

I’m old and I’m crying because I wish I had been as nice a human as that paramedic man during my life. Jesus taught him well.

[@diannaperry8116]

What a sweet lady and awesome ambulance crew. Brought me to tears.

[@ashleighhusband4500]

"..Smile and the world smiles with you. Weep and you weep alone.." So true 💖

[@fuccraw]

being 103 watching your daughter become way older than u expected to see her be is so heart warming.

[@gigieyre]

These paramedics are definitely working in the right field. They are touching so many peoples lives. The world is a better place with them in it.

[@gw7768]

The young paramedic, wow, such love ...he is excellent. Whole team is great but for the young man at his age, it's a gift!

[@sakurachristineito6428]

Awww the paramedics melted my heart actually!!! When you're old you need these friendly & genuine interactions & these wonderful people gave her just that!!! God bless everyone in this video xxx

[@robarerobare]

WOW !!! So well done you two young folks!!! The area you work in are very lucky to have you on/in service!!

[@stephanietip]

Winnie has such a beautiful heart(and a new boyfriend)The ambulance workers were so kind, gentle and understanding to her.They are definitely in the job they need to be in.In some of the worst times of people's lives,those 2 are a bright spot to the people needing them.

[@taaffmaster]

patients like that are the best! she was so sweet!

[@dsbottom]

This made me tear up. Thank you Paramedics, ambulance teams and NHS. 😃

[@billyhndrsn4542]

Winnie is a beautiful soul. To be that age you ponder what those eyes have seen, the world change, then change again, and change yet again. The friends and family that has come and gone, knowing they are waiting someplace for you to rejoin. Winnie is part of a elite club of centenarians this world has seen, so so blessed. My grandmother is one of those few centenarians, I miss her everyday since she passed, and am blessed to have helped and loved her on her journey in this lifetime to what awaits her.

[@normalonergan2967]

These 2 paramedics are so sweet, kind and caring. The were the perfect people to help her. she was a hoot.

[@sheilagarrison8909]

Alex is the best. He gets along so well with the elderly.

[@charlesmorg5677]

What a beauty you posses

[@suek7086]

I love this lady. I loved patients like her when I was a medic. they are so special. we used to refer to them as pleasantly confused. a UTI is absolutely the cause of confusion with an elderly woman.

[@charlesmorg5677]

Can we be friends?

[@victoriaf.74]

I got teary eyed, the sweet lady reminded me of my mom who passed at 102. She was adorable too. Those paramedics are true angels ❤️

[@charlesmorg5677]

Hey Victoria

[@wendydee3007]

Oh my goodness she's just gorgeous, and her skin is amazing, and she's so warm hearted! Warmed my heart watching this today :o)

[@charlesmorg5677]

Can we be friends?

[@Kate-kg5pf]

That service was incredible and Winnie seems like the sweetest lady, I hope she’s well💖

[@barbaralane5184]

I just love Winnie. I wish she was part of my family. I'd live with her full time. She's so sweet. Great job by the paramedics.

[@charlesmorg5677]

Will love to be your friend Barbara

[@deborahd7321]

What a wonderful, beautiful lady. God blessed her already. The medics are so professional, Winnie bless you

[@carmenwagner634]

Fantastic paramedics!! Thank you for being so kind to her.

[@warroom17]

what a beautiful lady! It was very touching to see how much care and attentiveness she received by the paramedics, so much so that she felt comfortable to tell the young man she loved him. This is the level of human kindness we should all strive for

[@3lttlbrds]

Alex is so kind and lovely. Sadly in this day and age, the elderly are not respected as they were before. It's sad really, it was so harmwarming to see the care and patience Alex and his partner handled Winnie. So lovely, bless their hearts ❤️

[@belindamehlman1448]

What lovely health care professionals. 103 and still has it going on.

[@user-ym9sj7xb5m]

That was such a beautiful video what amazing paramedics what a beautiful elderly woman. You really care about your profession and that is beautiful to see

[@glynnyschiavoni8896]

Perfect example of individuals who have what I call, “ a nurses heart”! Thank you for your excellent service. Glynny from upstate NY.USA

[@charlie2ism]

Glynny, well said. Also, I do like your name and would love to know if it’s your actual name or if it comes from Glynis, which is my own first name. I've never really liked Glynis but have never been called anything else and never changed it. I think I'd like to adopt Glynny though!

[@glynnyschiavoni8896]

@@charlie2ism good morning Glynis, My name was made up by my Mom and the nurses who cared for her when I was born. My parents were hoping for another son, and had settled on the name Glen Akley Smith. ( Akley was my Grandmother’s maiden name). They were surprised when God sent a girl to be part of the family. So Mom and the nurses got creative with Glen, and turned it into Glyndeen. Dad got to choose the middle name. The story goes that when told the first name, he said, “Well, it has to be Ann, what the heck else goes with a name like that”? Glynny is a good name, for Glynis! Go for it!😂😂 Enjoy the day.

[@patriciawashington8780]

wow such a beautiful interaction. she’s so adorable and those young ems are amazing people

[@princesscycythepothead420]

103yrs old?! That’s so amazing what a good life and such a cute lady 🥺❤️ bless her xxx

[@lillykalidonis9772]

A shout out to these beautiful paramedics...... I cried my heart out❤️

[@annettecain5613]

The little girl was adorable 🥰 the paramedics are so cute dealing with her.

[@charlesmorg5677]

Am sure you are cute too

[@pamelanovelli1239]

This was the sweetest show! Loving your elders with sweet care! God bless you guys! Keep it up ;):):)

[@epe746]

She's just like my mom was. Terrified of the hospital. Amazing paramedics. Great job!

[@katherinehamilton2147]

Love this woman! I hope I can be like her and live to 103!

[@sgc1959]

What amazing people !!! They really made a difference for the lady. Sometimes that's all it takes. The little lady was a hoot, I hope I can live to be 103 and be in her shape. Bless them all.

[@entfj]

Sometimes I feel like the purest people among us are either old or still toddlers😂 Bless them both♥️

[@BorisJohnson1]

I Genuinely hope the best for her. She seems like a really sweet lady

[@all2297]

Does anybody know his name, if he has any social media, or how I can get a message to him. I wish to thank him personally, watching this video has pulled me out of a hole, and makes me want to do what he does. He’s inspirational

[@marionhenriquet2036]

This old lady is amazing and the team is so sweet !!

[@lesliebaxley5517]

My heart just burst! Such kindness, compassion and humanity....

[@shelleyproutt1090]

When she kisses him it melted him . It Melted me to see how wonderful they were with her from the start ! Wow I wish all people were like this . What wonderful paramedics! ❤️.

[@charlesmorg5677]

Let be friends Shelley

[@nonenone4219]

I just loved her! And the paramedics were simply awesome with her. What a different place the world would be if we all treated each other like that.

[@janey1133]

What a wonderful lady and kind, compassionate and caring paramedics; thank you for sharing this beautiful moment with Winnie!

[@brendamccormick8800]

This is so beautiful I cried. To see these paramedics be so sweet and gentle.

[@coralscraftslady]

I take care of two 95 year olds, and though it can be challenging, it is so rewarding! I love them so much! Oh the stories they tell! And yes, every UTI seems to cause confusion!

[@viviennewoollon3702]

Absolutely adore these paramedics ! What beautiful souls and so kind to the dear old girl. We need more people like this in the world ! 🥰

[@charlesmorg5677]

Hey

[@donlyons3196]

GOD BLESS HER AND HER FAMILY!!

[@junerose-sommer5494]

What a lovely lady!! God Bless her!! She shouldn't be alone!!! ❤

[@charlesmorg5677]

What a beautiful smile you have

[@girlee0303]

What a precious lady makes you just want to give her a hug and a kiss and tell her how wonderful she is

[@2eleven48]

UTI's can be so difficult. My mother had one UTI after another that utterly excacerbated her dementia even though she was on a constant regime of antibiotics. My neighbour at 65 is in the same situation with UTI's and was to undergo a cystoscopy, but she refused not being able to cope mentally with the examination. She is now taking stronger antibiotics. This lady of 103 is/was truly remarkable.

[@debrap947]

Awww Winnie...melt my heart too. Bless her.

[@charlesmorg5677]

Hello Debra

[@kathyh4804]

What a lovely woman! It’s so heartbreaking to think of how many of our elders are passing away 😢 Along with that are millions of amazing stories God bless her

[@mariannedelwo9842]

What a precious lady. Wonderful paramedics.

[@plow8200]

You both deserve a Special Holiday!!! Taking care of a 103 yr old special lady as you did was so Special! Keep Up the wonderful work! From NY USA!

[@jamescarp]

Love these two! They truly love helping others! They are perfect for that job!!

[@phyllismay4384]

This used to happen to my dad. He was in his late 80s. The first time it happened with confusion and not knowing what was happening, I thought he had had a stroke. It freaked me out so bad I called EMS. In the hospital they ran test and he had a UTI. He stayed in the hospital almost a week until it was cleared up. I felt so bad for him. God bless this little lady and her family.

[@sheashea4622]

Oh this got me........Winnie is so precious😭😭😭😭

[@charlesmorg5677]

Beautiful you

[@mariannarozsnyoi2499]

Fantastic young paramedic ! You make this amazing day and she made yours! Wonderful for seeing still young people so kind and lovely!

[@dizzylizzy6571]

AWWWWWW!! SHE IS JUST PRECIOUS!! I lost my dear mother in 2015 and I miss her still. I wish I could give this precious lady a warm hug and a gentle squeeze!!

[@stackie10able]

Her family is so lucky to have her for so long 💓