Controversial Etsy payment account reserve explained (tips for sellers & how to avoid it)

[@Tizzitco]

Hope you liked this video! What do you think about the latest changes Etsy makes?

[@68erikag]

Thank you very much for this, it is so helpful. It has just happened to me out of the blue and it's probably the last straw for me. My Etsy sales have gone downhill over the last couple of years. I believe that Etsy have had to introduce this policy because of the amount of non-handmade/non-vintage sellers that they are happily allowing to set up shops, selling thousands of products that they have shipped in and saturating the market. It's so frustrating.

[@Tizzitco]

I am so sorry this happened to you. It is so difficult. I agree it is very likely a consequence of the abundance of new shops flooding the marketplace with non-handmade, non-vintage, non-old-Etsy products...

[@johnyednak1955]

we been with etsy since 2015, and we have , tracking added 100%, shipping in time 100% star rating is 4.5 and today they put a 30% hold on my account. Cant remember the last time we had a chargeback or dispute! No real change in our business model at all. I sell custom furniture shipping time is 8 weeks and now etsy is going to hold 30% on a 3000.00 piece of furniture that is 900 bucks!! WTF. I am livid. We need to hold 30% of their damn wages.

[@TheUsualSuspekt]

The only reason I continue to use Etsy is because I feel I keep more of my money than eBay but I am really starting to get frustrated. I need this as supplemental income and it's become more of a burden.

[@sangeenpanezai9732]

you are making great informative content but I am shocked that why youtube is not promoting. My best wishes.

[@SagesSecret]

This just happened to me today. Can customers still buy from my shop with this reserve put on my account?

[@abeautifulmuse]

I just started my shop. It’s a digital shop. I don’t need tracking for digital stuff. It’s available to download the moment someone pays and buys it. Also it’s brand new so I only have 2 listings still they placed a reserve on my account

[@kleineliebe0121]

Hi how was your payment reserve. Did you able get the money now?

[@abeautifulmuse]

@ Hi, the reserve on my account was lifted in around 3 weeks from the day it was placed.

[@kleineliebe0121]

@@abeautifulmuse hi did you do something to lift it? Or you waited and it just automatically lifted? Btw thanks for the response

[@abeautifulmuse]

@ I did not do anything, I just waited for it to be lifted. I’m happy to answer your questions, you’re welcome 🙂

[@Sakuems]

they shouldn't. THe reserve in only on physical items.

[@jamesfeil2468]

I’ve had a profitable and successful Etsy shop since 2008. 5 star rating and no problems with returns or customer issues. I had a reserve placed on my shop in mid 2023. 15% of my orders are from customers ordering custom made items that take longer to ship then my normal 14 day shipping schedule. Etsy does not have options for shops to classify orders as custom built items that might take longer to ship. Incredibly poor planning by Etsy.

[@Tizzitco]

Sorry to hear you've experienced issues with this, especially when you've been using Etsy since 2008! - Jill from Team Tizzit

[@yakksoloyakksolo7493]

IM A NEW SHOP NOT EVEN 2 MONTHS YET I JUST GOT THIS AND I ONLY HAVE 1 SALE AND MADE $3 SO SILLY

[@yakksoloyakksolo7493]

MY 1 SALE WAS A DIGITAL DOWNLOAD

[@Tizzitco]

@@yakksoloyakksolo7493 Yes, that does sound pretty silly that even first time sellers can be included. - Jill from Team Tizzit