Controversy about IMPULSE COFFEES Giftset addressed by the Founder

[@TwirlwithRitz]

You can’t charge your customers for all the losses that you bear because of your carelessness. Also, if the Mrp comes out to be 2499 and you are selling this for 1197 ans still you are making profits. You can’t earn 100% on one box that you sell. Please keep that in mind

[@titli_titli]

Very well explained. But whatever difficulty the company has faced while manufacturing, that should not pose any impact on the customer. So 1197 price is justified, but the 2499 is not. Companies do face problems, that's why they face losses. Lekin kisiko website pe jatate nehi dekha.

[@navya4527]

So true

[@poojamoolchandani5891]

Please answer : 1. You faced issues in design of the box but eventually design making did not cost you anything set aside increasing the manufacturing cost. So why are you even mentioning this in this video. 2. You mentioned that you failed to place order for coffee on time so you had to take out coffee stock from warehouse which increased cost of your coffee. But answer me this you cannot charge your customers extra for your blunder. Customers are only supposed to pay for what they are buying not for the mistakes of the owner of the company. As a owner when you knew it got messed up here you should have dropped the gift box and incurred the losses. Instead you went ahead to wasoli the paisa from your customers? Whats the fault of customers, they like you thats why they buy your products and you did this? 3. You mentioned in video clearly that if hot chocolate didnt perform well my initial plan was so put the remaining stock in gift box. Seriously. You were planning to put a failed product in special gift boxes and call it kaafi sara pyar? 4. You also knew at one point that these mugs costs 100-150 in market but they costed you 450 because of sum up of your wrong decisions. Then why did you sell them at 450. You should have absorbed the extra cost yourself. Customer do not pay for mistakes of the owner of the company. Owner pays for his mistakes. 5. Anywhere price cannot be mentioned more than mrp. Its not ethical. Its very simple. Why didn’t it strike you earlier? I asked all these questions because i am curious for answers. No hate. I am still in awe of a 21-22 year old being a brand owner. What you have achieved for your age is still impressive.

[@navya4527]

I agree with all your points except the 3rd point, that is something which is just being smart in business nothing else

[@kritika9750]

So true

[@joyeetamazumdar3772]

I don't think you asked these questions because you were curious. It's fine you have questions and you need answers as a consumer but i think everything has its own way. As you said she is an owner at such a young age. And she is learning. For once we can just see the hardwork and loss and whatever she went to fulfill her commitment. Just get over it..

[@muskan31-j7d]

After watching this video I realized how hard it is to run a business even at a small scale but hats off to you sarah you really give your 1000% in whatever you do💗 .loved how you yourself came to address the issue kudos to you and may you reach all the milestones in your life❤️❤️❤️

[@beautyunited6082]

But it feels like customers paid extra for your mistake like not having enough stock is a company's fault and outward charges should not be charged to customer...it creates controversies and deadstock 😭 anyway love how you took accountability for all and will definitely help you in future ❤️

[@lavishasharmamua4618]

Ordering my box right now! I’m sure It will be out of stock in no time! More power to you girl❤🎉

[@sonalmoga2721]

Oh dear! It’s not easy running a business and kudos to you for keeping yourself together through the video even though I felt you were on a verge of breakdown many times in the video. I just want you to know that you go girl!!! You are a badass and it is awesome of you to address the error and it does takes courage. You’ll only accelerate from here. May God bless you.

[@2KLSiblings]

Sarah feeling proud of you that you came on board talk about the facts the misunderstandings & took accountability for your own actions which is very rare to see in the industry

[@TheMillennialLifestyleFix]

My only question is if the box is now going on sale for 999/- How are you justifying your loyal customers who placed order at higher price during the live launch Next time they may just wait for things to go on discount!

[@enkaylovespizza]

If this is bothering you - what happened to me might make you feel better I bought a course at X amount from a cheater marketing coach and now that cheater is selling the course at a damn 95% off and that amount was very big for me I had to take a loan from relative. Have to vent it so thought here? Ik not relevant to Sarah in any way but I think this is how marketing works?

[@TheMillennialLifestyleFix]

@@enkaylovespizza I have tried espresso and vanilla coffees and they were decent But wasn't going to pay for the mug I decided to try three flavours of country bean's hot chocolate instead and it was absolutely delicious

[@kritika9750]

True

[@enkaylovespizza]

@@TheMillennialLifestyleFix Nice, thanks for the recommendation.

[@nehalchourasia3705]

Love the candidness and the transparency! The way you've handled the situation is commendable really shows how much you care about your audience! People need answers and you've given your side of the story and really showed what goes into running a business. Amazing more power and love to you and your team! ❤❤

[@its_yashikahere]

Soo proud of you Sarah!!! Idk why people get so hard on creators, But proud of you that you came yourself to address this issue. Just don't worry Whatever happens, it is to make us aware and come out stronger. And I know how strong you are!!! Omg!! I can't imagine your mental state when all this was happening. Sooo just consider my love and best wishes with you. All the best💖✨

[@happyface1407]

Girl let me tell you one thing...i don't even drink coffee but the amount of bravery you have shown by making this video is fabulous i mean agar mai hoti ya koi aor hota ...i would have been crying in some corner probably but the amount of discipline and professionalism you have have shown is out of the world i am blown away I don't know about this years gift box but let me tell you one thing impulse is going to be a big brand and is going to be there forever Because sarah you are really really brave ..sending you lots of love and respect girl I am seriously blown away by your bravery 🤎🤎🤎🤎

[@rutujapalkar4329]

Hey Sarah! Let me tell you, I'm proud of you. I was surprised to hear about ll the minute details and costs that go into a product. Thanks for explaining the costing of ship rocket. As a customer, I would never come accross this part of warehousing (outward cost/ inward cost, etc.) It was really good to hear this story. Very often we will like our 9 to 5 job is boring, but through this video I came to know that entrepreneurship is more more hectic. But as you said, you've got to learn a lot from this experience and that is more important. Sarah squard is very understanding, but if you would have made this video before the sale went live on the website, it would have been better, IMO, as the customers would understand it better and were free to make an "informed decision". Plus, you wouldn't get such bad comments. Talking about the comments, they were way too mean and harsh. There's aways a better way to give a feedback. Anyway, ignore such people. All the best for many more sales to come. You would surely make them successful as you now better now. Merry Christmas in advance!

[@simrananjum8176]

At 16:20 you said the outwarding cost is twice and at 32:05 you are saying its thrice. Even I'm a sara squad member but yes I feel cheated also by the mrp part, coz you could've just changed the mrp directly from website.

[@sanjananair29]

How does it matter to you if the outwarding cost is twice or thrice the inwarding cost... She meant to say that the outwarding cost is way more than the inwarding cost. Also watch the video properly before commenting, She has clearly explained in the video as to why the MRP on the website was marked ₹2499 and I don't think you understood that properly Watch the video again from 27:45

[@simrananjum8176]

Could've just changed it from 2449 to 1187 on website.That's what I meant

[@muskansukhija2440]

We are proud of you. I do have a point here. Your coffees are selling good because they speak for the quality of the COFFEEE and "NOT" the packaging. As a brand you already have beautiful designs packaging, etc. on your products. I know gift boxes mean that it has to look applealing , but think of it Sara. What is the main product here? Your box ?? or the inside products?? Even a few days back my parents pointed out that upcoming new brands are focusing too much on not so important things like packaging and increasing the cost of the product. Your major audience are majorly students or girls. You receive so many PR from brands. How many BOXES you have kept it just because it looks or feels expensive??? You always keep and use the products inside it and not the outer boxes. This is the major reason why this gift box felt expensive to everyone.

[@cham193]

💯 true

[@Sanj193]

Packaging is a big part of such brands.. My uncle does such packaging stuff and I've seen how it works.. Yes i get its the product which should speak but packaging is also a very important part.. This is a small scale brand but in even little bigger scale brands, they'll have a whole separate team just for packaging..

[@salghani1530]

@@Sanj193 packaging of the product itself is one thing, but the packaging of the outer carton that most of us end up discarding is not worth spending so much on

[@divneetkaurbanga]

True

[@vidyashetty9941]

It's sad to bear so much and creat a box, but normally we end up discarding at the end.

[@meghag9256]

Let’s just stick to the facts here 1) the controversy is not about the price of the gift boxes, but the marketing gimmick which made the consumer believe that they were getting some deal/offer price but the truth is the prices were never sloshed. 2) you are doing business and not running a charitable trust , so you have all rights to make profits , if the prices of manufacturing , warehouse etc.. Has gone up , you could have raised the price of the product instead 3) this video here where you are trying to justify the price markup or address the controversy , the first half feels really unnecessary. Yes, businesses have ugly sides , running business is hard and blah blah But how does that relate to Current context of the controversy ? Just like when you make profits you don’t share it with customers, if you make losses also you don’t share it with customers.

[@mugdhaaaaaaaa5113]

Agreed

[@Raksha_Shetty]

Thank you so much for explaining all these... Because no one speaks these things about business... It seems all nice and fancy.... Even people with MBA degrees won't be able to explain these things so well.... Kudos to you for managing all these..... I am very proud of you... I had met you last year before the day of Impulse coffee launch in a mall with your mother and had wished you for the coffee launch.... Fast forward to this day you explaining these things with so much clarity and trying to be as transparent as possible.... Love u sooo much Sarah😍

[@ankitakabra7937]

First, having so much knowledge in your early 20s is mind-blowing. This shows how passionate you are about your product and your business. So much to learn from you. Superb explanation for the pricing. You are so real and this is what makes you relatable.

[@yasaswini_yash_world]

Saraha what you said is really right & I can totally understand the pain in running a business, especially at the time of launches. The delays & irresponsible behaviour of manufacturers plays major role in our final product pricing. As a I'm a small business owner I can totally understand your effort, determination, passion & love towards your products & I really respect your feelings & transperancy 💖 We all are with you 😘 Keep growing and smiling with a cup of our loved coffee ☕

[@chandanak3785]

Because of ur mistake, u had to bear all the cost, you cannot push ur loss upon customers. U shud be accountable.

[@nailasaqlain7478]

She has been outing so much that she cant even focus on her business and then asking the audience to pay for it

[@chandanak3785]

@@nailasaqlain7478 coffee is only very expensive she is getting very huge margin as profit, 400 for 50gns of coffee 1kg = 8000rs. But still if v consider to pay for coffee also considering the quality and taste she is adding shipping seperately v shud pay 500 rs for 50 gms of coffee.

[@neetikadas8966]

I feel the same

[@SaraMeraj]

This is the Passion of an entrepreneur,so much efforts! Hats off🤝🏻👍🏻

[@somyagauri8656]

As a business owner, you should know that not every cost needs to be passed to a customer. You need to absorb some. You can’t just sell things and be like - ohhhhh yeah I wouldn’t pay more than 150 also😩😂😂

[@YTlens]

Ya exactly 😅 If AFTER selling so many gift sets, the brand owner says "ya mug wasnt great "😅😅 its ridiculous 😁..The customers who spent money are gonna end up feeling foolish ...I think this video should have been done differently - I appreciate her trying to clarify the issue but the reasons for justification make no sense

[@jadavdhiral539]

Exactly feel the same!!!!

[@neharaut7844]

I ordered mocha pe chuka coffee…it is definitely delicious…but one think I want to say here is shipping cost is really too much(₹100). I will think before buying it again just bcuz of higher shipping cost. Don’t take it in negative way.

[@ImpulseCoffees]

Thanks for sharing, the shipping cost is completely by the shipping companies and is not covered in our cost of the product.

[@neharaut7844]

If that’s the case then I think you should consider some other options for shipping…it is too costly for just one jar.any customer would think that one small jar cost me ₹100 extra.

[@Kajalsarswat]

What people don’t understand is that it can be demotivating for an entrepreneur. They will just come to an conclusion without knowing a single phase of business. Please don’t be low as i can just see on your face☹️☹️ ilysm💖💖

[@ShalakaWaikar]

I am not a customer.. because I don't drink coffee but i loved this video not because it addresses a controversy but because you explained the business side so well... hope you catch up and earn triple the profits. All the best 👍🏻

[@chaitalisagar]

Good Wishes to you Sarah 😊This video was extremely important and informative to whoever is thinking of becoming a entrepreneur..doing so is not easy ..one lives in the bubble of tension 24/7 . Haven't seen anyone sitting down with their Audience , Customer's and making everyone understand and taking the full responsibility of whatever Happened. Let's just say it was just one of your bad day ! I'm sure new year will bring much more to you and all the positivity , Happiness and a lot of success.

[@Areeha0]

I can see pain in her eyes... More power to you.. your sarah squad is with you always so don't feel sad.. we love you 🥺💗

[@mrs.crafterina]

You were as transparent as you can. God bless you. MAY YOU GROW MORE.MERRY CHRISTMAS!

[@chandanak3785]

Sadly this gift set is not for everyone, only for specific people. What about the people who love Espresso and Mocha coffee variants?? What is available for them?? This is really not expected from such good quality coffee brand impulse coffees. Very disappointed. If you want to create, create for all , everyone should fit in.

[@aakankshaoswal9214]

Firstly thank you for addressing this it feels very happy thar you respect your #SarahSquad #ImpluseHustlers so much you are an absolute amazing person and so is ur team and family my total love and respect to uncle it's insane the amount of effort parents put for us it so emotional...We understand everything that you said and we love you always thank you for addressing this and all the very best for your future adventures ❤️

[@mugdhaaaaaaaa5113]

The customer shouldn't have to pay extra for whatever blunder happened from company's side. It's just not ethical. Plus the thing you said about putting hot chocolate in the box incase it didn't do well in market is just not sitting right with me. This would make new customers to think twice before buying from the company.

[@ThatMoodyFoodie]

Honestly, I like the two toned mugs better...hope you launch the pink mugs soon💕

[@anuradha_sivaraman]

I loved the dual toned too! They looked so cute! I wish she had listed and sold that instead.

[@harshithaofficial0126]

After facing all these losses still standing also takes alot of courage🧿❤️ more and more power to you girl...

[@abrarah]

Sarah please don't stop selling the gift boxes until it is actually out of stock.. log new years me and uske bad bhi khareedenge.... is month it is going out of my budget otherwise maine do set hi le lungi.. and more power to you.. and you did right by coming up here and explaining the things.. love you

[@deepadash1]

Proud of you Sarah❤️ and congratulations to the entire team ki itni idhar udhar k baad bhi aaplogo ne lauch nahi roka gift box ka! Merry Christmas ⛄❤️

[@Ahilyawith2A]

Im a small business owner, totally understand your words. 🤝

[@akshatabharne4500]

Most of ur consumers are students for whom price matters more than packaging. I think u spent a bit too much on packaging increasing the final cost. A simple box with same content minus the cost of that box would have been much desired

[@shivaniTheDreamCatcher]

I know u are upset with comments but u recognise that comments and share ur genuine concern to us..... thank you for that yar...we are family yar thoda updown chlta h...😍😘 Don't be sad yar...mary Christmas and happy New year... Hote h kuch cheepde se log... Kuchh bhi likh dete h....but hm bhi un me se ek h jo apki value krte h.....

[@sphoorthyp5906]

All that is fine...But why are the customers supposed to pay extra for the discrepancy that happened from your side.

[@Ananyamalhotra777]

You have just no idea how businesses work

[@beautyunited6082]

I have a business but I know that you can't increase the product price coz it will create controversy like this

[@aslifeuncut9457]

This is not fair…. You can’t put your loses in MRP and sell them… we pay the amount for the products not your loses breakage and stuff….. it’s your responsibility to take care of everything before hand and to avoid all these… if the products are not worth the money who would want to buy them… it’s pure greed… Its not box of pyaar… I have already rejected the gift box after seeing one of the customer’s box…..

[@Ananyamalhotra777]

@@beautyunited6082 controversies like this come and go but if you are continuously decreasing your profit margin(or opting for losses like how she did) you're business isn't sustaining too long either. For the sole purpose of business is profit.

[@Ananyamalhotra777]

@@aslifeuncut9457 any and all products you buy in the market already has an added cost of the losses, breakage and any inconveniences on the way because it is a part of the business expenses and it is divided over the number of products sold. Now purchasing a product or not is completely your call even I skipped on this one but it's just unfair to hate on one like that

[@diyatanna3936]

The money you lose in this is called cost of doing business you will recover it soon (it's short run loss) but don't lose customer because of this because it can cause you loss in long run

[@harshithaofficial0126]

You didn't have to explain anything sarah... Because even if u ignore there was nothing that could come to u but u still took this forward and spoke about all the struggle behind the gift box. But just want to say one thing if there is a controversy or something related to your brand that means its growing its getting bigger and People are on a mission to point mistakes which is fine because it boosts you to do better and not to do such mistakes if done any. Just be happy everything happens for a reason. Merry Christmas❤️ Lots of love😘❤️🧿 #sarahsquard

[@ved3113]

So basically we are paying for your carelessness and unprofessional attitude?

[@nishamenon6616]

I watch sarah's vlog and this cam up in suggestion.I watched it,I guess one cant be more crystal clear in explaining thing behind the red curtain..!! More power to you!! Sarah.....much love♡♡♡♡

[@Riyasound-bx8es]

Hey dear, in my opinion, you might have avoided putting 2499 on website since it is under ur control. Coz literally no body even cares about the behind costs. Bitter truth is everyone thinks that business takes 50% profit which will never be the case. More than they think, stating one fact everywhere is actually better even in your personal and professional life. But whatever that one comment is stating is not at all fair. We see ur hardwork. As you said take this as lesson only.

[@geeartcreations]

I have recently discovered your channel..loving it..I am binge watching 😃..u hv come a long way ….dont let this bring u down..mistakes happen..learn & move on ..cheers 😊

[@diyaghag5429]

Entrepreneurship at its peak! Kudos ❤️

[@anoylstyangtih9195]

Kudos to the effort put in by u...remember when the going gets tough its the tough that gets going....l m so proud of you sarah❤

[@RamyaKolli2014]

You should give contact of those manufacturers and designers so that others don’t suffer

[@brent.m7754]

You showed the actual reality check to youngsters who want to do start up business.Instagram is full of start up businesses showing how well they are earning, no one is ready to show the grey side of it.

[@priyankaaa_gowda]

Hey Sarah! There is soo much that goes into a business which all of us don't know and through this video I have totally understood that. I was also one of the customers wondering about the price displayed on the website and printed on the box. Whatever has happened, you have done a great job girllll!! 🫶✨Keep going no matter what!❤

[@smritydwivedi352]

Sarah, we proud of you and don't Takecare about what others say about gift set because they don't know how much time, money, time and pressure you have suffered, dear you are pure and real, so be with yourself and we are always with you 👍 👍 lots of love ❤️ ❤️ god bless you dear 🙏 🙏

[@nikhatkhan3041]

Very proud of you Sarah…you clarified all the things, but u have learnt a lot from this experience.. I felt that u broke down many times in the video but stay strong.. u are very transparent u explained every little detail to us and we r very proud of u for that…U go girl more power to you ❤

[@vanshikakkar]

This experience has only made you stronger. More power to you❤. And regarding the cups, you should try selling the steel pipes and mug clips(like Starbucks do) along with it, and you might able to recover the cost of mugs, i mean it’s just a suggestion if it works for you.

[@aartichaurasia8645]

Sarah you are the best..i have been following you since your college days and the way you have been transparent, honest, loyal and at the same time sassy with the haters is just hats off.. Just keep going we are with you.. Keep up the good work 🤍🌼🥂

[@dipannitamukherjee5817]

I will order another box of kaafi saara pyaar... Giving you my kaafi saara pyaar.. Absolutely love the coffee and your transparency... Haters gonna hate potatoes gonna potate and roti is gonna rotate but girl you've gotta go on😘😘😘😘

[@georgejeesha]

Omg your honesty made me buy a box. Merry Christmas n a happy new year may you guys reach greater heights

[@ShubhanshiMittal_]

I never do comment on your video but watch within a hour of upload or asap . Today feeling so proud to be part of your community. Working in a corporate and coming from business background family i know what you are saying . Its so true that people will buy 2000 ka lipstick or 4000 ka dress but will not understand small business. And if you are withdrawing salary its ur hard earned money its not work like 1 product mehnga bechkar trip maar li … this is not the way pvt ltd works its not a proprietorship. So proud of you ❤

[@saminamirza5094]

I live on the other side of the world. Was riveted to this video until the end (I’m not even a business person, and I’m older than your mom) and want to wish you a successful year without any other mishaps at Christmas 2023. :). . Your “outfit from scratch “ video landed in my feed and I loved it. Only now found out that your real business is coffee. Do you ship internationally?

[@dikshakotkar2843]

Hey dear..I really feel that you should grow in every way possible and kudos to your patience in explaining all the issues you have faced. The ones which have always been a part of your journey would never doubt it. I hope you are blessed with all the happiness in the world. Have a lovely Christmas n a great year for you n impulse coffees. 😊

[@navya4527]

Sarah I am a fan and I totally understand your point too but a customer it is not accountable for what happened with you in the process of this box. As a subscriber I can understand your pain but as a customer this is not fair .

[@aqsakanwal4212]

So so proud of you Sarah....🥺💗and we love you 🌻 I'm from Pakistan...and I hope I can buy from you in future if possible

[@arpitaborah9274]

We feel proud for you please let them go u know what u r doing... how u sacrificing for your business please never mind people things💗

[@vaishnaviutekar4089]

This was an emotional video for me. A reminder for you- you are strong, amazing, talented, smart, practical, and very humble person.. i love you❤️i got to know that your struggle was very real.. and agar loss me jake bhi.. khudke pocket se paisa dalkar ye project pura karna hota na toh bhi tu karti… because i can see in your eyes that impluse is not just a company for you.. it is your child ❤ ma apne bache ko badhane ke liye lalach thodi dikhayegi… from now onwards i don’t think i will ever need any explanation like this.. boz I believe whatever u do… u do it from your heart.. u r not a selfish person… may god give you more more success….🙏❤️ganpati bappa will bless u❤️

[@drishtiarora6453]

hi sarah I can totally relate you , as i do owe an instagram store also . showcasing the product on website seems to be very simple to our customers bt its not and everything has a costing they dont even realise . so dont worry business have ups and downs dont pay attention to these kind of comments , i know they do affect us mentally bt at the end of the day remember one thing their is alot of powe,r love and strength in your product

[@preethiv7907]

You are so hardworking.. and you are doing an amazing job..loved your gift box and all your hard work shows up on the gift box..hope your business grows more and sending you lots of love and good wishes..♥️♥️♥️😘

[@dr.ayeshanizamuddinarkeri321]

Actually this explanation was not required coz ppl who trust u will never doubt on u... u are a good person so don't worry everything will be fine ♥️

[@vaishnavia2296]

Impeccable explanation. She left no doubt. So transparent, love you for this. Could see the passion for your business in your eyes. Sorry that you have to go through all this during Christmas, please know you always have us by you side ❤

[@ashwinipatil9067]

Ma support full wid u sarah I believe u, c sarah me b middle class se hu to me b afford nhi kr skti apka lovely yummy coffee I wan to bt I can't, bt me apko roz dekhti hu ab aisa lgta he ki ap hmare family ka ek hissa ho,ulta me dusre vlog dekhti huna tb me apke vlog se compare krti hu ki unke vlog apke jaise kyu nhi,n hm log apko itna jane lge he ki ap agr puchogena apke ghrka ek ek kona kisko kya bolte he sb bata skte he hm log 😋..so dats why we knw how much hard worker u r, apse roz kuchna kuch sikhne miltahi he..so thnku so much..n plz dnt tke stress too much, we knw ap firse race me 1st hi aaoge ..love u sarahhhhhhhhhhhhhhhhhh muuuuuuuuuuuuuuaaaaaaaaaaaaaaahhhhhhhhhhh, Allah bless you 😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘

[@shivanityagi1885]

Are the boxes still available? I am not able to add it in my cart. It says sold out. Please let me know if I can still buy one❤

[@moupriyaadhikary4591]

Hey Sarah, this year I bought a gift set for my husband since he is a coffee lover..he loved it so much with the quality and packaging he decided to order one more for his secret Santa. One more thing your swift delivery made me amazed...looking forward to buy more..lots of love❤️❤️❤️❤️

[@pujapanwar2741]

Wish you all the good luck and fortune..hopefully your hard work will pay off throughout.

[@jinitashah9191]

Oh man, Sarah you are so damn honest to your subscribers. I really appreciate this explanation, it was so clear and completely makes sense You are def going way ahead

[@Afreensatarkar]

Hey sara just keep. Smiling ... We love you..... ❤❤aur life me up. Downs atee rhete hai. .. Soo tension nai lene kaa.... Everything will be fine... Inshallah... ❤❤

[@myhappinezz5565]

No dear... Not Faridabad it's Firozabad... Firozabad is the actual hub of the Glass... And shocking thing is you can get this mug at Rs.10 😱...yes only for Rs.10 their... Anyways "All the best" for your business dear... Lot's of love n wishes for new year...🤗

[@nidhijoshi4427]

This video is such a true and vulnerable side of a small business❤ thank you for sharing these learnings❤

[@itsneyha]

2 color mugs r looking better

[@harsha0527]

I generally don't comment on any videos but today I have too coz I never knew that behind the process theres this much work, pressure , energy has too put .. just want to say that don't worry and relax your mind be clam your days and months have been too hectic and guys pls don't comment to harsh without knowing reality that comment at the end of the video was really distrubing .. guys if you can't appreciate the work then don't even comment bad things yes ofcourse you can suggest or give your negative review as well but there's a way too .. any ways Sara we guys love you 💜 and keep working hard as u always doo 💜

[@pragyakatiyar2793]

I like the dual tone cups .

[@annapoornamenon2514]

I had bought the combo and the highlight of the combo is the box

[@paruljindal4475]

Sarahhh I'm from faridabad and I myself am sorryyy for the experience you have with that manufacturer honestly the people here are the besttt and I've ho idea who was this lady but I myself am sorryy love you so muchh❤️😭

[@HAPPYMOTHER26]

Feeling sad for you. Ur soo Transparent with us and some people judge you directly from ur prices. But remember To be strong and Always bee happy.! Love you di ❤️

[@princee05]

Don't lose hope di though some controversy and some people might spread hate towards you but we know how much struggle and hard work your team and you did for the launch and everything. You know why we might lose hope or might not watch others and just stick with you cause you make us feel special like no other KZbinr did you are as raw and real as you are in real life. You share content give us and take feedback and you do whatever it takes to send and spread the quality not quantity. This is why we love you. We love the gift set and it's the best❤ Hope you and your team n ur family have the best and great Christmas and new year's eve. Love ya 💕 #SarahSquad #ImpulseHustlers

[@POONAM012]

@Impulse Coffees @Sarah Sarosh - I am not able to purchase the box or hum tum hot chocolate.

[@sandyshetty9816]

I feel so bad for all this bad incident happened with you but you still roar like a lioness i love you alot of this god is always plus all of your real actual subscribers who love you for what you do ❤️❤️❤️ love you alot merry Christmas ♥️

[@anjalibamane6226]

Even I don't get the impulse coffees but u are a trust worthy person.. Surely.. U took a effort to clear the controversy.. To stay transparent is kabile taareff.. Hats off ❤

[@Robinhood.30898]

We love you a lot No matter what ppl say, you are so strong ❤️❤️❤️❤️❤️❤️❤️❤️

[@monicagujarathi9199]

The mumbai manufacturer's mugs are way better in design then ur yellow mug

[@anjelinanoronha586]

first of all lots of love & blessings; wishing u & ur family Merry Christmas 🎄🎁 i love watching ur Videos but i dt kw y i haven’t even subscribed to ur channel yet but if i want i will surely do it some day when my heart will want to….. coming back to today’s video I kw ur very very strong & i kw u will be strong until ur last breath…that’s how strong daughters of strong women are isn’t it…? & As far as Noor is related dt worry Alla is watching everyone so dt feel bad i guarantee she is jealous that what u can do she can’t & u do get hatters when u do good people don’t like it any way & there are people who dt kw the other side ,they are the frog that live in small pond , that dt travel work hard for their dreams & keep arguing & complaining that where they live is beautiful & the rest of the world is darkness she is one of them So sad for her get well soon Noor i am from mumbai but i dt live there any more or would hv definitely meet u some day stay strong der SSQ lots of love

[@study__mode__on6698]

Bs lagta h aapko sunte hi jau😂😂😂meri english sahi ho jygiiii..but I love you sarah main jarur aapki coffee try krugi for sure....wishing u and your team happy merry christmas🎄☀️❤️🧿

[@tulsi262]

Sarah and sarah's team salute to u guys . U dedicated to much time , to much hardwork , to much dealy but u guys came with it we are glad u manage all these stuff and came with kafi sara pyaar giftsets . Whatever happen, happening We will not gone leave this easly , sarah We are there for you , be strong , We are ur strength na ,We will listen to u , We will understand if no one does #sarashsqaud #impulse Better days will come , be strong Lots of love 💕❤❤❤❤

[@manleinabenson3780]

Heard these feedback about Delhi manufacturers...n it's very true Suggesting you to plan better n much early where yu can get anyone checked if it is outstate

[@Broyola13]

Honestly the box design didn't look good. It looks so weirdly placed and the creative element is really missing.

[@kaminikannan9196]

Appreciate your effort to explain the entire cycle here. Merry Christmas!

[@anujatarafdar149]

Thnq so much for sharing this. It has brought so much knowledge to people who are new. You dont know how helpful your video has become for emerging enterpreuners...

[@harshipatel5882]

Was in tears throughout the video! I have been watching your videos for a really long time! Seeing you coming thru everytime warms my heart so much! You go girl! Lots of love to you💖

[@harshikachaurasia2218]

Don't focuse on this type of nonsense people who can't do anything with there life.. we really proud of you and love you alot ❤️❤️.. I don't know about anyone else but you inspired me alot.. may God bless you with lots of success that stupid people can get burn ❤️‍🔥.. you are star darling.. 🫶🫶

[@manasvitrivedi718]

My girl did it all, proud. Very proud. It feels like there's this one sibling/cousin of mine who's explaining me all the trass that goes beyond and further! It suddenly feels like that's how it is done, I mean the hustle, even though you were so here and there, the things were so here and there, you still managed to work for Sarah sarosh main KZbin channel, and that my friend gives me so so so much happiness and motivation, that no, even though you have thousands and hundreds of things in your platter you need to hold accountability for each one of it, so separately! You can not just mix up all the things and build excuses, no that won't work in today's world. Much love, much respect! May krsna bless you! May God shower all the goods to you! Good job, everybody is proud! We hold pride in having a person like you influencing us all. Hare krsna ❤

[@harinaarora2943]

Aww no words to say, hopefully you never have to do any such videos in future, you are the best that you must know in every case❤❤❤

[@somyagauri8656]

I hear a lottttt of excuses hmmm

[@akashshinde6944]

Being an entrepreneur...i can understand how it deals sometimes ..but we TRust You!Proud