Counting back change

[@julianna680]

THANK YOU SO MUCH. Words cannot describe how happy I was to have it finally click in my head. I’ve had a math disability since kindergarten, i’m now a senior in high school and this really helped. I haven’t been able to get a job due to the fear of not being able to give change back, but it makes so much sense now! Thank you for this video.

[@qveenamirah1305]

Omg I have the same problem idk if it’s just math in general but I want a job so bad but not giving them the right amount is so scary so I just keep holding off getting a job and I’m 17 😤😣😔

[@rsslowv8705]

@@qveenamirah1305 I also have the same problem and my manager wants me to work as a cashier and I’m scared of not being able to the exact change

[@qveenamirah1305]

@@rsslowv8705 I’m so sorry. I feel so bad. I think it might just be math in general that just won’t let me grasp this concept bc I feel dumb 😭

[@josefholzer2433]

Me too! Is said that we don't know how too count change back. I use to be okay with it, now paying with debit/credit cards, I'm kinda not sure anymore, that I would not be comfortable in getting a job!🙂

[@inlonging]

Good news is you don’t have to do it in your head- the register does the actual math. Your job is to enter the numbers accurately and then pull out the right dollars and coins in return!

[@MiddyBlue65]

Ur adorable. Smart about laying money on top of drawerer. These small tips are big lifesavers...👌

[@terrycruise-zd5tw]

what if someone grabs it and runs away

[@pariss6466]

Thank you so much! I am 18 and have gone through 3 cashier jobs (only part-time jobs available that isn’t waitress or receptionist) and I have gotten fired for my drawer being short multiple times (biggest is $20) I have social anxiety and with the customers rambling, my first instinct is to get them out so I just try to give them close to the money without counting twice. I’ve received a lot of negative feedback from older people since I take too much time trying to count.

[@AlleyCatGhost]

its okay, you're VERY young but also, if you're like me, it's crazy hard to stay focused on something like counting money (especially when a customer pays a large amount in ones) and not lose count with everything going on around me. you'll be fine tho, i'm impressed you have the resolve to continue after 3 cashier jobs 💯

[@orls9068]

Use a calculator at the till or work somewhere that has tills that show change, you input exactly what they give you and the screen shows change even on older tills there is a way to show but always have a calculator and say to customer you just want to be sure you're not shorting them

[@kleo9432]

You’ll be fine, focus on being accurate more than trying to be fast. In the end, what matters most is that you’re not short or over at the end of your shift. Take your time !! Don’t let anybody rush you or distract you, you got it ❤

[@TiffanyTallent]

So many people are commenting that he didn't count the change back properly. The point of the video was to give tips on how to protect the cashier, customer, and store, not give a math lesson. The register displays how much is owed back to the customer, so cashiers have to count that amount out loud when giving it to them. This ensures that no bills are stuck together and that you counted properly the first time, in your head. Now if the register freezes up or you accidentally hit cash tender, then you can use the 'correct' method. But trust me, doing that confuses most people. I have trained probably over 500 cashiers in my 20 retail years. Most need a calculator to figure out amounts if the register fails. :/ And most just hand the change back to customer without counting it to them, until trained.

[@brendanbyrne1769]

I agree in practice, but the video is titled "Counting BACK Change". Not "Counting Change". He did not count back change.

[@xliquidflames]

It requires zero math to count back change properly instead of how he did it. In fact, it's even safer than how he did it because it ensures that you give back the right amount. And it takes even less math than how he did it. He called the video "Counting change back" so count the change back correctly by starting at $11.70 and counting up to $20. That way you check the computer to make sure you didn't fat finger it when you were typing it in, you can compare the change you count back with what the number on the register says it should be. If they don't match, you typed something wrong on the register when you were entering things.

[@hjeter12]

That's not how you count back change. You count back to the amount that they gave you. so if it was $11.30 and they gave you a 20 he would start by giving them the $0.70 and saying 12 then give them the $3 by saying 13, 14, 15 and then give them a five and say 20. That's how you ensure that you gave them back the correct change.

[@kathytipton878]

Heather Jeter you are so correct and there are so few people that do it the right way. Good response to this video.

[@arizazubia3948]

Heather Jeter Yeah, I never really understood that method either; it always confused me. Plus, I was never taught this way. Only banks count it backwards if at all that I've seen.

[@arizazubia3948]

femaleonthecreek Exactly! It's always the old people worrying about you robbing them of their 23 cents.

[@gerald8051]

You don’t have to do it that way lmao it’s more assuring but still

[@kimberlyjem3871]

Amen Sister! I was thinking the same thing! A computer (the cash register) is only as reliable as the human that programs it. So if your clerk types in $200 instead of $20 (by mistake...which happens often) then the clueless clerk gives them back the wrong change.....because they obviously can't count in the first place or they wouldn't rely on the computer (register) to determine how much change they give back! Went to Walgreens. Gave her a $20 bill for a balance due of $11.50. She accidentally typed in $200...then promptly flipped out and said she needed to call over a manager. I explained to her that if she would get .50 from the drawer, that would make $12, then 3 ones (13, 14, 15 dollars) then a $5 bill (making $20), the change would be accurate....she didn't get it. Called over the manager and I had to explain it to her as well....ugh.....I was searching for an accurate video to show my staff, but am having an extremely hard time. Guess I'll have to make my own!

[@davidveilleux944]

I love all the advice from the people who have never worked a cash register. LOL!

[@IllHandleThis]

Omg yes! People are too much.

[@DamnU23]

Thank you for sharing. My company never remind and teach us in such good way.

[@yashazare]

all great tips, do more of these plz

[@carlablue4611]

Unfortunately schools don’t teach anymore. My kid sister couldn’t count change either. My first job was running a truck stop and restaurant. One day the power was out for several hours. I ran the place out of a cigar box with a calculator. Later when the power came on and we closed the shift I was off 3 cents.

[@tomwalkingstick5395]

I'd be so screwed 😂

[@BSKRemodeling]

Make sure to give them the change on top of the bills so they have to set it down and separate the change from bills before putting away. It is also coming practice to put the receipt on top so it immediately blows away.

[@orls9068]

Haha

[@345wer]

I'm not sure how I got here but I like this guy

[@gregspot]

No! I couldn't find the washing machine lint traps because you keep moving them to a new place every time I try to buy them.

[@jayd1877]

Also this will be pointless very soon as everyone will be using cards. There’s loads of shops even now who have stopped taking cash.

[@raymond19001]

I now use my bank card for every purchase and have not been short changed by a cashier. With cash they try to give you a nickel instead of a quarter and tell you it was an error. I might be old but I am not stupid.

[@Augiedavis]

Thanks for handing the coins back first and then the bills. I use Apple Pay exclusively because young people have no idea how to handle change.

[@isabellaortega4290]

Thank God for this first day of work was a fucking nightmare

[@jayd1877]

These days they have machines that return the change.

[@xliquidflames]

If the video is called "Counting back change" then count the change back properly instead of how he did it. In fact, it's even safer than how he did it because it ensures that you give back the right amount. It is one final check to make sure everything is right. You could have typed a wrong number somwhere on the register. Counting it back correctly will check for that. And it takes even less math than how he did it. Count the change back correctly by starting at $11.70 and counting up to $20 as you're gatheing it in your hands instead of going by what the register says the change should be. Then, when you have it, count it and see if you got the same thing rhe register did. If it matches, count it back to the customer a second time. If it doesn't match, you made a mistake typing something into the register. Also, older people will be delighted that you counted your change back properly because no one does it anymore. I delivered pizza and worked in a bank. One job, I didn't have a register and had to make change on the fly. The other, I had a computer, two calculators, and a money counter and had to be ultra precise. Both jobs taught me tricks to be fast and accurate. Always count back your change correctly. By starting at the total and counting back up to what they gave you. He gave his customers $8 and some change but he's trusting the register to have done the math correctly. He has no idea if that's actually how much the customer should get back. Had he started at $11.70 and counted up to $20 instead, he would know for sure. Because the coins would be a nickle to make $11.75, then a quarter to make $12. Then he needs three ones to make $15 and a $5 to make $20. Three ones and a five is $8 and some coins. So, see how it double checks the register's math? It ensures you typed and scanned everything right.

[@StevoGitz]

Dont you think it could have taken more time? Wont the customers get frustrated?

[@dillanmistry]

Very wise

[@joseph_2Wavvyy]

Does the cash register show how much change you give back?

[@NemoHoes]

It has to

[@anitalockett2692]

You make me want to be a cashier like how you explain it

[@rhyfelwrDuw]

Working in the UK and for a company (store) which is trying to cut down on plastic (plus we have a 5p bag charge per carrier bag) all I could think was - man you could get all of those products in one bag if you'd have packed it properly! 😉

[@googleuser868]

Free bags here. We double bag everything at the self checkout. Haven't bought a trash bag in decades. Lol

[@111JFish]

Bro when its busy af you aint got time to do all this l ol

[@lukask2476]

if you dont have the time for this you shoudnt work the cash register... this is the most important part of the transaction...

[@111JFish]

@@lukask2476 I've worked cash registers for 12 years lol

[@pcplayerreacts1865]

no cap lmaoo i juss count the cash back to em and theyre total then juss cash in there hand first then i drop the change on top and am like have a nice day and theyre happy so

[@infernal..]

@@111JFish may I ask how many times you've made mistakes on change?

[@111JFish]

@@infernal.. what do you mean exactly? I dunno what stores you've worked at, but at busy ass stores you don't see any of this lol, in fact my mom got yelled at by her manager for being too friendly and doing all this, she was told "less talking, more ringing"

[@lukask2476]

great advice, BUT you should also count it IN the same way!! and always rub the banknotes between your fingers to make shure they are not stuck together (that happens especcially if they are new...)

[@DJKID777]

I bet off camera he's cussing and hollering at the costumer and the boss lol

[@daves7086]

I was hoping when he had given her her change back and the receipt he would've cussed her out loudly and said "what are you still doing here"

[@jessicamaria6009]

Man, I ain't doing all that nonsense and talking unless i own the joint

[@dragoon260]

Social interaction is important you incel

[@lazarusblackwell6988]

LOOL

[@EricaYE6]

Thank you. Great video and you're so nice. But, that's just telling the customer their change amount. It's not the old fashioned "counting back change". You're suppose to count up to 20. But, this could work also, I guess.

[@googleuser868]

I've had a lot of fun with 2 dollar bills. You wouldn't believe how often cashiers give you change for a twenty. Or the cashiers who think they're counterfeit. Susan B Anthony dollars are fun too. They can't believe it's money. Lol

[@tomwalkingstick5395]

Wow I'm so glad im not alone😢

[@brendanbyrne1769]

Yes and no. Obviously he doesn't count back the change correctly, but with a monitor showing change due all a checker really has to do is count the change, not count it back. My pet peeve is why is he asking the customer "did you find everything OK?" when they get to the checkstand?!? What are you going to do if she says no - leave and go track it down for her?

[@tomwalkingstick5395]

Yes they should

[@autumnpeirson6976]

So what if our managers ask us not to put our money on top while we count change? Any other tips?

[@royalstangs8]

Just thinking that 😞

[@lukask2476]

well... fuck him! do whatever it takes to be confident about what you are doing!! he wont fire you if you are a bit slow but he will if you are wrong all the time...

[@brendanbyrne1769]

Lay the bill on top of the till and push the till in, but not so far that it closes and locks. Protect the drawer from being pulled open with your hip. When the transaction is complete, put the bill in the till and completely close the drawer. Checking used to require a little skill...

[@Heenfio]

@@brendanbyrne1769what if you just write how much they gave you down on a piece of paper

[@Kyle15672]

Thanks brother!

[@martinweizenacker7129]

Can't get over the fact how painfully long it takes him to type "2000 [Cash]". It do this in less than a second.

[@anteowarren2311]

Good video

[@internaloptometrist2702]

Actually I recommend to lay the cash down face down, 5 and add the 3 ones on top. So the ones are showing. Looks like less money(safety) , and then pick up the stack flip it over so the 5 is the top. And recount say 5, six s seven eight in front of the customer.

[@kemosabedriv]

Excellent video

[@giraffewhiskers2045]

Wait but how do I know when to stop using the bag?

[@debbiefeldick4639]

NEVER put the money in the til and out of the sight of the customer. A short changer will catch you on that one. Keep the money on the counter in the customers full sight. Give the change and then put the money in the til.

[@IllHandleThis]

They can snatch it if you lay it on the counter. It happens. Best to lay it across the til like he did in the video.

[@SavasPapasokratis]

I was thinking the same thing.

[@brendanbyrne1769]

Again, yes and no. A till-tapper will catch you! Lay the money on top of the till and tuck the till into the drawer until the transaction is complete.

[@yupyup1562]

Yes, but count it back to them adding up to the total, and teach how to know what amount to give back not just how to hand it to them, especially when they give extra bills and coins to get even amounts in return.

[@asmazainab4255]

Hi working as cashier give me anxiety i scared about if i give change too much or less

[@beautifulsoul8432]

This a good viedo thank you

[@rossmoli8567]

Me starting this new aventure so nervous

[@ryaneveridge2103]

This was cringy af 😂

[@jaelthompson7675]

While I like how he put the money she gave him on top of the drawer as well as he stated how much she gave him, in the true sense of how to count back change was done incorrectly.

[@eugenayoum4182]

Tell customer exactly what she gave you

[@spacejam8765]

So many mistakes here. First, when he gets the money out to give to her, he left the till open. She could take the money. 2nd he should scan the notes to make sure that they are not fake. Last he did not ask her do you want a receipt. She might not want one.

[@_DB.COOPER]

That’s not the proper way! 😆 It is better than how most do it though…

[@lukeparry7311]

thank you

[@bottmar1]

To all you other cashiers out there- did you notice the coins went in the BOTTOM OF HER HAND.??? That has a benefit where the coins will not slide out of her hand like it does off paper. All you beginner cashiers just don't seem to understand that OBVIOUS PROBLEM. If the coins are in her hand first she can either put them in her purse or pocket or even grab the paper money with far less chance of dropping the coins and can even put the paper money in a billfold and STILL not lose the coins. If you don't count out the coins ,fine but you STILL will put the coins in her hand first. Get rid of that damn smart ass attitude when the customer tells you proper way to do your job INCLUDEING leaving the bill that is handed you crossways on the drawer. If your boss tells you otherwise stand up to your boss. HE IS WRONG !!!!!

[@UnvisitedProfile]

bottmar1 this comment is underrated .: definitely agree wit ya

[@voithy8351]

What is th. hardest thing about being a cashier i no it does all the math for you but dont you have to count the till at the end of the day

[@IllHandleThis]

You are exactly the type of person that makes retail so horrible. It’s not about what you prefer, it’s about what is easiest for the cashier so that they can serve you quickly. You aren’t the only customer, and there are a lot of customers who prefer cash first then coins. You can’t please everyone. Some like coins first, some like cash first. Some want the receipt in the bag, some want it with the bills and some don’t want it period. Get rid of the ENTITLED attitude because you’re not special. Your money doesn’t mean you have a right to treat people like they’re your personal ATM machine. You’re not a manager so you don’t have the authority to tell anyone how to do their job. You’ll be a lot happier in life if you stop being so bitter.

[@MarianaAnaya-rd1ro]

@@IllHandleThis I appreciate this comment so much

[@princealmighty5391]

@@IllHandleThis you need to learn to read peoples mind then and you will please everyone

[@dylanpaone]

protect myself? what they gonna kill me over a 100$

[@constantinos6532]

Lil

[@Bongarelli]

Umm, welcome to earth.

[@trees915]

This is not counting back!

[@egzonaavdullahi5326]

echt he

[@bloodsweatyhands4472]

Should it be 20-11.76= 8.24 not 8.30 or I just misheard the total amount

[@NiiGHTBURN]

I think he said $11.70~

[@suga235]

Bloodsweaty hands hi again lol

[@bottmar1]

I don't like a receipt and bills handed together. I have no room in my billfold anyway. It is easier to deal with the receipt separately. I wish all these new cashiers were taught right.

[@IllHandleThis]

You can’t please everyone. Not to mention most places don’t really train cashiers, management just throws them on the register. It’s ridiculous.

[@alanasantucci694]

I've come in contact with some of the dumbest cashiers ever !!! 1 time on Maui at McDonald's I ordered 4 items from the $1 menu and my total was $4.17...I gave the cashier a $5 bill and .17 in coins and she was LOST !!!...another time at Soup Plantation in LA the guy in line in front of me gave the young boy cashier a $100 bill and the man's total was $36.42...the young cashier was LOST !!!...the man wouldn't help him, he just stared at him...in 2 seconds I taught the boy how 2 count up and he looked up at me with surprise and asked, " so that's how u do that ??? "...that's just 2 of the many experiences I've encountered with clueless cashiers... EVEN TODAY with computer cash registers that TELL the cashier how much change 2 give back some still get it so wrong !!!

[@StevoGitz]

So how should we get it right with this computerised system

[@lilsinner4570]

That’s so many steps

[@inosussyblueok8426]

When cashier count wrong the money how should I say you less give me 5 dollar

[@moonshiremonopoly6286]

I'm just waiting until the day all stores automate their cashiers

[@vizianummmthatsdeliciously2250]

Sorry that’s not counting back . It’s just reiterating what you’re giving them.

[@kharona3889]

That's my mom

[@tianoninanana]

really???

[@null1949]

Your mum is famous now

[@papipepino.]

Nobody cares

[@mariom9487]

@@papipepino. you cared enough to comment lol

[@papipepino.]

Really? Two items in one bag? And one bag of chips into one bag?

[@Sodapop-gi4bu]

You’d be surprised, I work at a grocery store and some people are picky af with how much you put in their bag, or they’re the opposite and say we’re not putting in enough in, you really can’t win either way. I get people who literally buy a single TOOTHBRUSH and they want it in a bag!!!!

[@papipepino.]

@@Sodapop-gi4bu no I get it lol I’m a manager at a grocery store

[@dudedude9528]

I thought it said counting black change ops

[@RachelMarcoHavens]

dude. you didn't teach people how to count change. the second you punch in the amount they gave you... you lost the cashier. they blank out and suddenly they are counting out a number spit out by the register. It is not the proper way to count change, which is not only the most important part of the process, but the title of your video. never put the amount given to you... always hit total and leave the amount of sale in the window. got $20 in hand $17.59 (or what have you) is your total and then count out of the register up to your bill amount and then back to the customer. $.01=.60 $.10+$.05+$.25+$18+$1+$1=$20

[@rachelleward2775]

Make a video, you would be great at teaching others !! 😊

[@crazycrazy4367]

BAD CUSTOMER SERVICE U DIDN’T HAND HER GROCERIES BACK

[@faithjames856]

🫶😇

[@heetar1560]

Bag waste

[@gamergod6146]

Why are you in a supermarket?