NordicTrack X22i/X32i Incline Treadmill Long Term - Good, Bad and Ugly

The Nordictrack X22i and X32i are still the best treadmills on the market in 2022! Lots of us are kicking off our New Year's Resolution Journeys and some continuing their Fitness Lifestyle! What is the best Treadmill on the market! You are looking at it! But, before you buy, here is a realistic view of owning this treadmill since October 2020! There are some really good highs, but there may be some deal breaking and excruciating lows for you! This will all depend on who you are as a consumer, a runner/walker and potentially a repairman! Here is my honest review of the Best Treadmill on the market! the Nordictrack X22i/X32i!
link: www.nordictrack.com/incline-t...
#besttreadmill2021 #besttreadmill2022
‪@nordictrack‬

[@eduardocervantes8231]

I appreciate the review! I was on the verge of purchasing the X22i but knowing how frustrated I can get with bad customer service, this is not something I want to experience if I have to deal with customer service (which seems likely) especially when investing this much money into a piece of equipment. Thank you for the honest review.

[@CoZChristopher]

So sorry that I missed this! And yes, that is my exact mindset here! At this price point, I would appreciate more of a white glove service! I am not sure if these practices have continued post the major part of pandemic, but it was a very unsatisfactory experience from what I deemed a reputable brand. Hindsight, I would have gone with a simpler setup with less worry for issues :(

[@dougp4468]

I appreciate you ability to lay out the good and the bad. I am considering buying the X32i. I am glad I saw your video.

[@marinachristofi1836]

Thank you for review. Very helpful!

[@enchauva]

Thank you for your HONEST review!!!

[@actingoutstudios7081]

What a great and honest review. I was about to purchase this model. Thank you for taking the time and putting this together. I'll start looking into Sole.

[@CoZChristopher]

My aunt who’s been an avid runner her whole life loves her SOLE she has the F80. Looking back, I would have been fine with that individually but really wanted this one for the family and my boys goals! But, with the issues I’ve experienced the Sole would have been better suited!!

[@georgeshempy4411]

Brilliant and honest review. Thank you.

[@johnsharpweb]

Fantastic review. Thanks for taking the time.

[@CoZChristopher]

Absolutely! I see a lot of just pure negative and in my experience, a lot is true, but it’s a really good machine when it runs the way it should. The best I’ve used at home. It just unfortunately comes with a “buyer beware” tag :( Thank you for stopping by and watching! Best wishes on your research!

[@lindyhsieh]

Thank you, this was very helpful and honest.

[@jeffries1232]

Thanks for being genuine mate. I want the features but not the problems .why can't we just buy quality for our money.This company is selling quality supposedly ,but it does look like there are underlying issues . Funnily the machine is meant to alleviate stresses in life and not add to them. Love you dude for your character and honesty.And all the time you spent making this video.

[@annieyahu676]

Thank you for Sharing your experience and information ❤️

[@CoZChristopher]

Absolutely and thank you for watching! It’s not all doom and gloom, but there are definitely some things to look out for early on as warning signs! Best wishes in whatever direction you go! ❤️

[@GodsJeweler]

Thank you for sharing this problem 👍🙏🏼

[@CoZChristopher]

Of course! Such mixed emotions with this treadmill!

[@jwvanbuuren2259]

Thanks for the review! I was about to order the X32i… might go for the BowFlex (56) now, however will check your recommendations on the Peloton.

[@utubewarsen]

I was also on the verge of purchasing X22i and after reading the issues so many are having I will go with less bells and whistles and more reliability .....Thanks for the detailed review !

[@CoZChristopher]

My pleasure Wayne!! Good luck on your purchase and thanks for stopping by! Happy holidays!

[@Tamieca.M]

Thank you, I really appreciated this review as the X22i was on my short list. After reading all I have on this and other brands/models, and watching reviews such as yours, I'm getting more comfortable with my choice of the Matrix TF50. I haven't made the purchase yet, but my only hesitation at this point is the price; even the legacy model is more than I'd hoped to spend. I'll likely buy it in the next couple of weeks, once work in our place is done and I'm sure it will fit in the space.

[@CoZChristopher]

I am glad the review helped! It is a big decision and treadmills are products we have for awhile. I enjoy the treadmill but it has its issues and benefits that are part of it! Sending best wishes and good health for the product you land on! Cheers!

[@johnthurling]

That was a good review. Cheers dude 👍

[@CoZChristopher]

@@johnthurling thank you!! Unfortunately, my control board may be out again which would make this the second one since ownership :(

[@MrRealtalk84]

Great review.

[@VM-ie6wd]

Thanks for helping me save my hard earned money. I’m looking in to a Cybex but it’s so darn expensive

[@piotr2951]

Thanks for sharing 👍

[@goddessqueen4072]

I love how the pad is sewn inside

[@futureguy]

Thank you very much for your review. I was considering ProForm Pro 2000 then I see so many negative feedbacks on NordicTrack and ProForm, mainly frustration with iFit and customer service. I decided to buy a Horizon 7.4AT from a local store.

[@GoLongAmerica]

I bought a NordicTrack elliptical...but through Amazon. That way, I wouldn't have to deal with NordicTrack customer service.

[@futureguy]

@@GoLongAmerica No, you still need to deal with NordicTrack customer service if there are some issues with your elliptical. In my opinion, the best way to buy NordicTrack is through a local dealer or local store, and they will handle the warranty or customer service instead.

[@Tnapvrvideo]

Fabulous, honest review! Great workout space btw. My wife and I thank you! The X22i was our future choice, and it is no longer a consideration. All of the negatives that you described would take the enjoyment of ownership and enjoyment of use to a level of frustration that is to be avoided. We were simply exploring a replacement unit WHEN we might need one. We have a Muscle D unit that is beastly, the deck is long, there's all the needed buttons to change speed and incline, but no screen for all of this interactive activity. We simply play music. The Muscle D has a 20 incline (it's steep!), and it has lots of speed options the highest being a full sprint pushing any person's limit and probably exceeding most people's capabilities. This unit has been flawless! We both use it daily, and we have since owning it. It has seen hundreds of hours of use thus far. It has been and continues to be perfect in its performance. I merely offer this brand as a consideration for your other viewers. Best of health!!!

[@texuzlatina]

What model of treadmill is it I'm curious

[@JS-ld2qd]

Thanks

[@AlteredState1123]

Chase the Summit has given a similar review. The features make me salivate, but the reality is sobering.

[@tikkin11]

Guess why I'm here a year later? My X11i has died, again, and I'm pondering the X22i. My experience has been exactly the same. I've had to change out 2 of those motor controller boards, and 1 motor. Now my console is completely dead. Extended warranty has helped, but the headaches are real. I see here that things haven't really changed much with the newer models, so I will look elsewhere. That 40 deg incline is going to be missed! Anyway, Christopher hits it on the head with this review. If you simply must have one of these, you should consider a service contract absolutely mandatory.

[@mariomarin1552]

I have a Nordictrack 2450 and encountered those same exact customer service issues. So what treadmill would you recommend?

[@DrDeusExMachina]

I appreciate the incredibly thorough review. I would recommend more ambient music as it distracts a lot from your message.

[@CoZChristopher]

Thank you for your kind words, graceful feedback and checking out the video and my channel!!

[@mardan1974]

Thanks for the great review.! i was debating between the x22i and Sole F85. I think i am going to stay away from Nordictrack due to issues with their quality and customer service. After watching your review, i am Just curious, if they are saying 2 year parts and labor, why did they not come to your house and fixed your machine?

[@denaliking6426]

I had the same problem with NordicTrack, one red flag is that a treadmill with a 4.0 motor only rated for 300lb user, that means the treadmill is not a solid one - you should check out the 3G Cardio, they have a Elite Runner that comes with lifetime warranty, built for 400 lb users, big motor, smooth and I mean smooth and its under 4000 - it doesn't have that big screen but its a super solid treadmill that was built to last even under heavy usage..........

[@johnsprung3999]

I bought one of these as a birthday present for my wife. Unfortunately, waiting for her birthday ran out the 30 day return clock, so we're stuck with it. Assembly will require two things they don't mention: A tap and die set (U.S. not metric this time), and a roll of black duct tape. Assembly was straightforward except for the fact that the screws don't go in the threaded holes. The factories in China run their taps well beyond their useful life, so you have to chase the holes. I've had this problem with other products, not just Nordictrack. The vertical ones are too deep for a standard tap, but those did just barely work without chasing. This may be why they're having the factory ship with screws in the holes, so at least you can get them started. But the ones for the long screws that hold the handle bars onto the machine just wouldn't work at all. Once you get past the thread problem, the rest of the assembly is easy. The other problem is the plastic covers that are supposed to snap around the screws you just put in to hold the uprights to the base. The little loops break off. The cover on the right side is particularly important because it protects the delicate little wires that connect the controls and screen to the motors. I like Gorilla brand tape for this. The wi-fi thing was a mess, more so than is typical. We had it working for a while, fortunately long enough to determine that it was completely useless and unnecessary. There's a paperclip in a hole reset that solves that problem, but leaves you with their clunky manual mode. It takes three minutes to boot up, and you have to do two screen presses to get into manual mode. Use it immediately because there's a ten minute time-out that'll shut it down and make you do the re-boot again. The screen would be nice if you could get KZbin, Amazon, Netflix, etc. on it. But it's really just there to upsell you on their canned workouts. The solution to the screen thing is to just hang an iPad in front of it. The iPad is smaller than the screen, so we put a piece of cardboard between them to eliminate the glare. The high step up from the floor to the belt is annoying. It's quieter than the old one it replaced, but it has an intermittent squeak that seems to sync with some footsteps.

[@Kimber261]

Thank you for this review. I was going to buy this treadmill tomorrow. I won't be buying it now. My NordicTrack treadmill I have had since 2002 just croaked a few months ago. It was one of the very first Ifit ones on the market. which I am not sure what it could have done without a screen. So I never used or purchased it. Thought this would be the same great quality machine. I guess like everything else nowadays they are crap also...errr

[@CoZChristopher]

Yes I hate the duality of this treadmill, when it works it’s amazing, but it has not been the most reliable at all and that has been extremely frustrating 😔

[@AliMohamed-tr1ii]

My frame cracked on the x22i model recently. I was told I would get an email response within 14 business days once I spoke with a agent. To my surprise I got an email 4 days later and they offered to send me a new one or I could pay the difference for an upgraded version. I will be getting a upgraded version they are offering for $300 more. Truth be told , the treadmill glitched often before the frame cracking but it’s the best running experience I have had on treadmill. I paid with the monthly installments because it was hella pricey and they offered 0% financing for the duration of the loan.

[@CoZChristopher]

OMG! That is crazy! Thank you for sharing! I agree , best running experience I’ve had! But the glitching and issues at this price range is just sooooo bad! But I really thank you for sharing this experience! It’s not all doom and gloom I’m sure as they would not be in the position they are as a major provider. I think that most ppl sit in the middle for experience. It’s good to acknowledge the good situations as much as the bad :) cheers mate!

[@AliMohamed-tr1ii]

@@CoZChristopher I agree. I wish they would pay more attention to the software side of things. It’s a premium device, so they should invest in better software integration. Thank you for the video

[@gabeah]

thanks for putting this together, you just saved me $4K on trash. i wonder if Freemotion is similar trash given the same parent?

[@gregghenry5064]

Yeah i kinda sucks you can’t add other apps. And the group exercises pre program workouts are trash!!🤬

[@gregghenry5064]

Damn , I missed this video before shelling out 4K 🤬🤬. I didn’t look at Pendleton. Too woke for me. Plus Joe Biden has Pendleton.#FJB!!

[@katiebastian3108]

I really wish I saw this a week ago 😂 at least I know it’s possible for me to do the repairs myself and that there are lots of tutorials about it

[@CoZChristopher]

Hahaha o no!!! I will say aside from these issues I've had, it is a really good treadmill, the feature sets, the connectivity, the incline is solid!! But man, those issues have been a pain in the you know what hahaha! I think they need stronger QC and most certainly better Customer Service! If you have one, I hope your experience is better in those regards, but you will love the treadmill!

[@marthasrabbs]

Great review! Don’t get a peloton, over priced, horrible warranty, I returned my peloton tread plus 3 months ago because of risk to small children. I’m looking at matrix. Was a bit disappointed to hear this review because I was really excited to purchase, but no way, after your experience, will I consider it. Again, amazing review, thank you! Saved me time, headache and money!

[@VM-ie6wd]

I was going to look in to a cybex but it’s toooo expensive

[@danielpardoe2199]

I'm on my 3rd in 3 months and about to send this back for faults awful machine. Never had a problem for 8 years with the nordictrack 2950

[@GreyEagle3]

After watching your video I actually called & spoke to a representative who stated if under warranty they will send someone to your house to fix free of charge.

[@CoZChristopher]

I hope this has changed by this point. This could have been due to timing during 2020. It was a very unexpected experience based on the product and company. I haven’t purchased any of their products since due to this unfortunately.

[@GreyEagle3]

@@CoZChristopher thank you for the heads up much appreciated it

[@deusvlad2.083]

lol fake reciews on the website doesn't look good for the company. Thanks for this video, I was going to get this but don't think the quality is upto snuff.

[@czabatrans4420]

And I was about to pay out 4000€ for this, thank you and what a shame

[@garysiu2838]

Brother, it's like you and I live in parallel realities. I had the same experience. The customer service is like chasing down a cousin that owes you money.

[@CoZChristopher]

It was sooooo disheartening! I really need to pick up a bike now to train at home and I originally wanted to buy all NordicTrack after doing research, but this soured the brand for me. I am now in the research phase and will maybe buy one this winter when that market cools!!

[@Thankmelater09]

I just finished my basement & I’m about 6feet tall. How tall are you if you don’t mind me asking? I want to purchase this but I’m not sure if I have the height space

[@AliMohamed-tr1ii]

I think he stated that he is 6’1

[@gregghenry5064]

Pending on your basement’s height, I’m 6-4. It’s in my garage and I have no issues other than I have a garage full of exercise equipment.

[@erichunn2040]

Bought an NordicTrack x22i a year ago. Have had nothing but problems with it starting about 4 months after using it. I’ve replaced 2 different parts after hours on the phone and multiple emails with iFIT. I also had to pay $250 for a technician to come and evaluate it. Still doesn’t work. I will never buy a NordicTrack product ever again. Worse 3k I’ve ever spent.

[@poitevienphilip]

Hello, one question, why did you have to change the motherboard if it was a new treadmill?

[@CoZChristopher]

The motherboard went out within 6 months of ownership during the pandemic :( I had to wait for the part and self install due to the policy of not entering homes at the time, understandably.

[@poitevienphilip]

@@CoZChristopher I don't understand why such a new and expensive treadmill only lasted 6 months for the mother card?

[@tidesofkali]

Sole treadmill support is also trash . Update bricked the treadmill and unable to get any support. Weeks go by without a reply. Phone on hold for hours to make customer hang up. It seems just about all of them are trash when it comes to support. Imo just buy from Costco ,so you can return it and not deal with trash/near non existent treadmill supports

[@GreyEagle3]

Im so disappointed to hear this which left me confused. Why wasn’t a tech sent to your house under warranty to fix the issue & paying money like this I don’t expect to have any problems. What I expect is the VIP treatment SMH

[@deusvlad2.083]

They are typically overpriced for the quality of the service, for the amount you pay, they should be doing tons of things for free. Good thing is I heard you can hack the display, to run youtube and prime on it and watch movies and videos etc.. even browse the web lol.

[@anitabeel60]

I'm an older woman who wants to stay young but won’t be spending any of my savings on this brand…thank you.

[@CoZChristopher]

It’s my pleasure, these are very big investments. This was a very unfortunate situation that should not happen so new in a product lifecycle 😕 I hope you find the right product for your needs!

[@ShannonTara100]

. Funny, I would never buy a peloton. I used mine for two years then moved, it broke some wires in the base. Warrenty void no help except they wanted me to buy a new base at a huge amount of money. I will never buy a peloton again. We used it everyday

[@GoLongAmerica]

If I were you, I would have called an independent technician to fix your treadmill. It would have cost more money, but it would have saved you the trouble of trying to fix it yourself.

[@deusvlad2.083]

What a scam, this company has a 2 years parts and labour, within 28 days of registration, that means they should fix it for you within that 2 years period, why didn't they do that you should sue?

[@CD-vl5wr]

Do not buy the Sole treadmill, they have 162 parts on there treadmills but only 52 part avaliable, they will bring you a broke used treadmill instead of a new one in a wet damage box hoping you will take it and wait for them to exchange it to another one, and all there new treadmill dont have the extended 5 year warranty, they got rid of it, there customer service is bad too, with barely any parts for all the older treadmill in NO extended warrenty on the new treadmills--you do the math

[@daniellewissmiller3318]

i had a sole i used for 12 years at it still works great i just gave it to my parent to walk one. I am getting a x32i i feel like i am going to chance it. I appreciate the heads up though with what i may have to deal with. i love the incline so going to hope for the best. i can hire an independent person to fix it if it breaks.

[@CD-vl5wr]

@@daniellewissmiller3318 yea if he make the parts