Cuisinart TOA-65 Digital AirFryer Toaster Oven Dial Repair

Repairing the Cuisinart TOA-65 Digital Air Fryer Toaster Oven with Digital Display #repair #cuisine #cuisinart #toasteroven - REPLACEMENT PART - www.ebay.com/i...
This dial seems to last around 3 years
Also, I was told this dial works on Cuisinart CTOA-130PC1 as well.

[@djab203]

You can buy the replacement part here which lasts longer than cleaning - www.ebay.com/itm/266755333923

[@metatechnologist]

In case the eBay link turns stale it is an "EC25 hollow shaft encoder" SRGP200200. It appears to be a common part.

[@Beyond2045]

Well this is the first video I have witnessed on TOA-65 a Costco bought Cuisinart Air Fryer, that shows steps for disassembly, finding the root cause, and resolving the issue with its digital dial. Your indepth effort to fix the rotary switch has helped me what to fix and the time it will take to fix it. Cuisinart has failed to rectify its switch design and have been shipping the same defective units to many customers that request a free unit in exchange. I prefer to fix it rather than sending it to a landfill. Thank you for making this video! (sorry deleted my first comment by mistake)

[@djab203]

Thank you

[@AP_42]

Great video! I am incredibly "lazy" so after seeing how the encoder worked and all of the effort to clean the interior I chucked up electrical tape in my drill and applied light pressure to the knob. The goal here was to spin the knob at high RPM to create friction between the encoder contacts without damaging the knob itself. After 10-15 seconds I stopped and tested the knob. GOOD AS NEW! Even if you replace the encoder... grease will inevitably penetrate as opening the door sends a cloud of non-conductive vapor into the housing. Its a poor design all around. I don't mind, I nabbed my oven from a thrift store for $13.98 due to this poorly placed encoder! Tack switch is still gummy but I think a shot of brake-clean under the knob and some aggressive button presses will take care of it. Cheers!

[@mitchellpierce4590]

You're a certified genius! Electrical tape and spinning the knob with a drill worked on my unit too. Thanks so much for sharing the tip and also your explanation. You just helped me out a lot. I wasn't sure that I had it in me to take it all apart to clean it

[@djab203]

Amazing 👏 I would say this can be done regularly to avoid the oil from sticking.

[@michaelbradley7759]

I’m even lazier and after reading this just spun the thing by hand as fast as I could for 5 seconds and it’s 95% fixed now 😂🤯. Thank you!!!!

[@ScottXiong]

Thank you for this video. This dial issue is guaranteed to happen to all units, which is unfortunate, because it is an excellently made product in all other areas. I was considering opening up mine to fix it as well, but I didn't think it would be that much work despite being straight forward. I too also hypothesized the grease vapours getting into the dial and causing issues, and a cleaning would resolve it, so it's great to see that you confirmed it.

[@djab203]

You're welcome! I agree with everything you said. These units are well built and will last very long if maintained by either cleaning or replacing this dial.

[@TalonFausnaught]

Nice work bro. Thank you for showing us this process. Wish me luck. God speed.

[@djab203]

Thank you and good luck. You got this!!!

[@carlosf.7158]

This is SUPER HELPFUL!! Thank you for breaking this down for us.

[@djab203]

You're welcome.

[@blackrat1228]

Just wanted to add a thank you for the video. Got mine back up and running, only lost one screw out of the 80 they used to hold the thing together 😂. Oddly the replacement dial i ordered doesnt have the detents when i spin but it does still go up and down incrementally instead of jumping all over the place so its all good.

[@djab203]

Hey. You're welcome and good to hear you pulled it off with just 1 missing screw :) It's definitely a pain, but the outcome is satisfying. I use mine daily!

[@headholio]

It worked for me thank you very much! My model number is CTOA-130PC1, but the procedure was almost exactly the same as in the video. If you have a Cuisinart and the dial looks the same, it probably is the same regardless of model number. The clips to remove the sides were a bit of a problem. They just hold the metal edge by sliding tightly on to it. I got mine off by using a hammer to bang the sides backwards away from the edge. Then to reinstall the sides I bent the clips more open slightly, to make install easier, and again had to bang the side piece forward. For some reason, the dial now works backwards from previous, but it doesn't matter. In other words, to move down the menu list, you now turn the dial counter clockwise. Don't know how that could have happened, since there is only one way to align the prongs and solder the the piece on the board. I noticed the new piece (ordered from the link posted above) is smooth rotating without the notched feel. Hopefully that indicates an improvement in the design that will make this one last longer than the first. ut

[@djab203]

Thank you so much for this reply. You have provided useful information which I will use to update the description of this video. Regarding the dial functioning counter clockwise, I didn't experience that issue with my model, but I'm curious to look further into it.

[@headholio]

@@djab203 Now I have used it more I think the dial works fine, but either way you turn it, it goes the same direction, up the menu. For example in the time menu to decrease the time I turn it left or right and it increases time all the way to 2 hours or whatever and then starts over so I can get to 5 minutes. I have 2 theories on it. One is that I plugged the wire connector in backwards (the one from the dial board to the one beneath it. I didn't check to see if this was possible.) Second possibility is when soldering the new ring into the board, the part with 3 prongs, they are very close together and maybe the solder ran and connected 2 prongs together.

[@djab203]

@@headholio I really think your second possibility may be it. Personally, I do all my soldering under a microscope for that reason. These components are getting so small and they can easily create contact and have this weird behavior. If you ever get to troubleshoot it further, please let me know what you find. So far, I haven't heard anyone else with a similar issue. Thanks

[@33thou]

Thank you! I was halfway through disassembly and ready to give up. Your video inspired me to finish the project and clean the stupid rotary encoder.

[@djab203]

You're welcome. Glad I was able to help!

[@johna6850]

10-minute contact cleaner method: Pry the cap off the dial. Remove 3 small screws holding inner knob, revealing the black rotary switch. Using spray contact cleaner (eg. Deoxit) stick the tube in the hole and give it a good blast. I have a different model TOA-130. After removing all 50 screws and coaxing the cover off, I couldn't figure out how to get to the circuit board. So I put it back together and went with Plan B. This worked for me. Time will tell.

[@djab203]

Thanks for this information. I know my model doesn't allow plan b but happy to hear. Hopefully this will help someone with the same model. Thank you

[@JN-yn3sq]

You're the real MVP. After struggling with this knob for over a year I stumbled across this video and this comment. I did this today and it fixed my issue!!

[@michaelbradley7759]

I’m even lazier and after reading this just spun the thing by hand as fast as I could for 5 seconds and it’s 95% fixed now 😂🤯. Thank you!!!!

[@TalonFausnaught]

Did you get the replacement dial installed? I'm curious about a follow up here. I wonder if a replacement dial is really better.

[@djab203]

Yes, I got a few replacement dials since they are so cheap just to have them around. I feel this unit will last forever as long as this dial is replaced when it goes bad. I recommend replacement since it's much easier than cleaning. Do the cleaning only if you don't feel like buying the part - www.ebay.com/itm/266755333923

[@johnmoss4553]

Thanks for the walk through! Fixed! Part on EBay

[@djab203]

Yay! You're welcome and happy to hear!

[@iramoser3528]

Great Video, Sir! Very helpful. Delving into it a second time.

[@djab203]

Hey. You're welcome! Glad I'm able to help. Good luck 👍

[@iramoser3528]

@@djab203 Fixed! A little DeOxIt Red and a Q-Tip cleaned the contacts, re-tensioned the moving contacts, and treated with DeOxIt Blue. Works like a champ now.

[@djab203]

@@iramoser3528 Good to hear. You actually did a better cleaning than I did :) I just ordered some DeoxIT 5% Spray Contact Cleaner for future use. Thanks

[@jeffrobertson606]

My experience has been that if you twist the dial a lot, like for 10 minutes twist it in both directions, that it will clean the contacts and work much better. Did this on my 3yr old unit that had been misbehaving for 2 yrs and it is much better now

[@DP-ne7bt]

I just put rubbing alcohol for electronics. Let it soak to loosen all that grease in there. Gave it a few spins with the alcohol. Blasted air in it to get what ever I can out. Repeated 2 more times and let it sit to dry out for about an hour. Plugged right back in and works like new. No disassembly needed.

[@SurfLife101]

That idiot knob drove me crazy for a long time. I almost smashed it to buy a new one until I saw this video. Thanks bro!

[@djab203]

:) I smacked mine a few times before doing this fix so I feel you. You're welcome.

[@rebel40ish]

Awesome video. Very helpful.

[@djab203]

Thank you

[@smittyshmo]

Mine is 1 year old with little usage and has same problem. Great video!

[@djab203]

You're welcome. Good luck with your repair. Any questions let me know. I recently ordered the replacement part since the cleaning only lasts so long before needing to be done again.

[@PradeepKalipatnapu]

Great video! May i ask how you found the correct replacement part? I also need to replace the bottom black pastic stands and i can't work out what those pieces are.

[@djab203]

For this particular part, I matched the look using google, then I measure the size of the one I removed until it matched perfectly then I placed the order. For the black bottom feet, I'm afraid that may be harder to find. You can try contacting the manufacturer for a part number or maybe they have it.

[@pkchen0719]

I have the same problem for almost two years. Thank you so much for the video. It’s very helpful and allow me to evaluate whether I want to fix it on my own. Looks like the long screw driver is necessary? Is it a foot long?

[@djab203]

You're welcome. Yes, any screwdriver above 12" should be fine. I recently ordered the replacement part on eBay (see link in description) since the cleaning only lasts so long before needing to be done again.

[@metatechnologist]

Pain in the but is an understatement here. People need to buy the manual version imo. Whats crazy is taking this thing apart TWICE. I think I would tie a rope to it and tie the other end to the bumper and go to the dump!! Thanks for posting this video. I think they engineered it to be not repairable.

[@djab203]

You're welcome. Agreed it's very frustrating they built this with a part so fragile they knew would fail. Companies are all doing this now. It's sad.

[@TheGitty33]

I have the same problem, but I contacted Cuisinart and they’re sending me a whole new unit!

[@djab203]

Wow. Good to hear. Where your unit still under warranty?

[@TheGitty33]

Yupp

[@TheGitty33]

It was 3 years old 😅

[@djab203]

@@TheGitty33 wow. You got a good deal. I should've called them 😆 🤣

[@friendship6668]

Interested how you did this. Did you have to show them proof of purchase?

[@hachung3919]

I fix my. Follow your video. thanks

[@ryanaanerud]

Have you done the knob replacement yet? Like other commenters I'm looking to not just send this to landfill. I don't really know how to solder, but I could probably borrow a friend to help with that. My main concern is what can go wrong with self-repair on a device like this. Is it a fire hazard if done by a careful amateur?

[@djab203]

First I would suggest checking the warranty. Just found out of a 3 yr warranty replacement free. Otherwise, you can do the replacement as I did it. It's a similar process to this video. Let me know if you need additional help. Could be time-consuming

[@gregf.9217]

Great job thank you

[@djab203]

Thanks for watching!

[@robertwargoletiii4944]

Thanks for the great video. What a terrible design. About how long did this cleaning process take you?

[@djab203]

You're welcome! Took about 1hr cause I had to figure it out. There were no other videos of such repair. If I have to do it again probably 30 minutes. Instead of cleaning going forward, I will just replace the part since it's easier and cheaper. Check the description for eBay link if you need one.

[@excampopa]

Stuck at 1:50. Which way do the clips release?

[@djab203]

Hold the unit down and try to pull the clips up. With a flat tool, you can release it. It is a pain.

[@excampopa]

@@djab203 Got it. Needed another pair of hands.

[@djab203]

@@excampopa Good to hear. Good luck with the rest of the repair! Once done you should be good for a few years!

[@excampopa]

@djab203 Decided to just clean it. I'm not that good at soldering. Sprayed it with electronic connection cleaner. Seems to work much better now.

[@djab203]

@@excampopa Good to hear! I initially cleaned mine and it worked without any issues until I replaced it, but I think if you keep cleaning it from time to time it would probably last very long as well! Great job!

[@kirkkopka8871]

I had a feeling mine was not the only one that took a SH*t

[@djab203]

@kirkkopka8871 😔 so many with this issue

[@OliveRefined2Oil]

Sir ima need you to help me out this is an amazing video tho

[@djab203]

Thank you. What you need help with?

[@headholio]

eff cuisinart and all the other companies that have these horrible crap dials. Tired of throwing good appliances in the garbage, the last being a 350 dollar Breville coffeemaker. Might try this fix but jeez what a pain. Looked for a replacement toaster oven and they mostly all seem to use these dials, except the most simple cheap ones. So I buy a new part and how long will that last?

[@djab203]

I agree. All of these companies are doing this just because they know most people will buy a whole new unit instead of fixing it. They don't make it easier for the repair either. So far my family uses ours multiple times daily and this replacement so far is going on for 3 months and feels like brand new. I will continue to replace this part as long as this unit continues to work. I purchased my unit in 2021, so I'm I feel every 3 years this part will go bad.

[@emeoba69]

I’m getting a full replacement for this unit. Do you think there is a way to protect the new one from the grease buildup? I’ve taken to applying conformal coatings on kitchen devices’ circuit boards to prevent similar issues with moisture. Don’t know if that would work here but enclosing it somehow to extend the controllers life. @djab203

[@djab203]

Hi. Because this unit gets so hot, I'm thinking it's impossible to protect, but I would recommend regular cleaning. I haven't tried it yet, but someone recommended the following: 10-minute contact cleaner method: Pry the cap off the dial. Remove 3 small screws holding inner knob, revealing the black rotary switch. Using spray contact cleaner (eg. Deoxit) stick the tube in the hole and give it a good blast.