Customer payment follow up | Odoo Accounting

[@gbkid88242]

Will the followup not send if the payment is not reconciled?

[@greenlightforce]

Please double check accuracy of the lesson tutorial and video for Lesson: Accounting and Invoicing > Payments > Customer payment follow up > Video Tutorials The demo data in the link provided on this page shows different. There is no Customers > "Follow-up Reports".

[@quangthangnguyen821]

it also happened to me

[@doandung490]

this function is removed on Odoo 18, haizzz.

[@greenlightforce]

@@doandung490 was it replaced?

[@muhammadfaisal_1995]

@@doandung490 Yeah I just recently moved to v18 and I noticed its removed. You can send Follow-up from Customer profile thru GEAR Icon > Process Follow-ups and it sends email to customer. I would prefer if Odoo, like in older version, allow us to choose which Invoice needs to be selected/deselect. The Email template also seems not as detail as it was earlier, just the Total Due amount. Frustrating for me indeed.

[@doandung490]

@@muhammadfaisal_1995 yeah, In the old version, it lists all customer with over due invoice and now I have to check one by one , omg cannot beleive what odoo is doing @@